Cogeco outages and service status in McDougall, Ontario

Problems in the last 24 hours in McDougall, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in McDougall, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Hitchcock (@ChrysalisChris) reported 1 minute ago

  @telMAX_Inc I just lost internet and telephone service because of your fibre installation crew (@AeconGroupInc). Not impressed. @cogeco are sending a technician on Friday. Today is Tuesday. Unimpressed with the lot of you. 3 of my neighbours have had the same experience.

• 
  Steve Pipes (@steve_pipes) reported 1 minute ago

  Signed up for 2Gbps service from @cogeco this morning! Was done very conveniently online through their chat service and had the modem in 2 hours! Got home and set it up and only have 1Gbps! Now I have been on the phone with 3 agents who can’t help! @cogecohelps #help

• 
  pirangi13 (@shanupirangi) reported 4 minutes ago

  @cogeco @cogecohelps Cogeco customer care is so hopeless, it has a 1000 options to select and once you somehow by pass to get to an agent they say reset modem and hang up via automated voice. Seriously!! I’ve had no internet since a day now and no one cares!

• 
  roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported 6 minutes ago

  guys the funniest ******* thing ever has happened for a few days our tv has been glitching big time we went on a streaming service and it said "sorry, you have to be in the uk" so we check the inputs and ??? for some reason our tv is now Cogeco (a ******* canadian tv service)

• 
  HumbertOst (@christiancont) reported 14 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  John Bugailiskis (@John_Bug) reported 16 minutes ago

  Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?

• 
  EconomicWoes 🤖 (@ManyBeenRinsed) reported 17 minutes ago

  Cogeco operations in Burlington has let go of hundreds of employees. Teams of 15 down to 2. Managers of 20 down to 5. AI chat bots taking over. This is happening everywhere. Expect more of this over the coming 12 months.

• 
  Bob (@DogLifeOntario) reported 19 minutes ago

  .@cogeco on hold. But good news I can press 1 to set up a call back and they commit to calling back within 24-48 HOURS. Are you ******* kidding me?? That is not how callbacks work you morons. Your epico service is garbage and your customer service is WORSE than garbage!!

• 
  Adamomni (@atpracs) reported 21 minutes ago

  @cogeco there is a outage in the L8J2p2 area of Stoney Creek that started at 11:08am this morning, but nothing on the outage page.

• 
  KNugent4118 🇨🇦🇨🇦🇨🇦 (@KNugent4118) reported 21 minutes ago

  @ClunekMarika @Rogers @RogersHelps Unfortunately we don't have Cogeco available in our area. Damn monopoly.