Cogeco outages and service status in Mono, Ontario

Problems in the last 24 hours in Mono, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Mono, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Griff0n (@_griff0n) reported 8 minutes ago

  I helped my parents switch internet away from @cogeco because of the slow upload speed. Fifty megabits per second upload is slow. Seven months after switching to a competitor, a contracted technician with no signage on his van was rude and cut my father's two coaxial cables outside instead of unscrewing theirs and left almost a meter of coaxial on the line at the road. A month later, two Cogeco sales men showed up at supper time were audibly annoyed while asking why we switched to a competitor and offered "the highest speed" and did not want to say if the upload speed is close to a thousand megabits per second.

• 
  Bradsports (@Bradsports2) reported 9 minutes ago

  @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

• 
  Dan D'Alessandro (@ddalessandro) reported 10 minutes ago

  @cogeco #cogeco one hour on hold to Cogeco. My Mother in law reached them mid Feb and they never followed up or call back. So im trying to help her. This isn’t customer service. Should have sold yourself if this is what you would become. Just terrible!

• 
  Frances (@franticlimbo) reported 10 minutes ago

  Sorry @cogeco but your customer service phone/chat/online totally sucks

• 
  Wayne Anderson (@CanadianCurmudg) reported 14 minutes ago

  @cogecohelps When will Cogeco resolve the email issue

• 
  TravisTravis222 #FREESCHLEP (@TravisTravis222) reported 16 minutes ago

  .@cogeco my internet was just down for 4 hours and didn't come back until now

• 
  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 19 minutes ago

  @cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?

• 
  Route 17 To SkyCountry (@Mars_Robot) reported 23 minutes ago

  @TheRoccaSisters Look, I'm off the hook. rip me out of the plastic because I'm brand new. is there a solution beyond "Put that Cogeco on tha floor" Let'em know. Sorry for the cussing-it's from music- what is the newcomer look at cable or wire or both guidance, including powered smoke/CO2 alarm\

• 
  John Bugailiskis (@John_Bug) reported 25 minutes ago

  @cogeco Pretty disappointed in Cogeco's tech support. Lost internet, tv and phone early this morning and told they can't get anyone over until Sat. That's over 48 hrs without being able to call 911 in the event of an emergency.

• 
  Alex Stevens (@AlexSte49374492) reported 27 minutes ago

  @ReclaimTheNetHQ I'm not hearing much opposition from the major internet service providers like Bell, Rogers, Telus, Videotron, Cogeco, Eastlink in regard to bill c-22. So I guess they are all in?