Cogeco outages and service status in Mont-Tremblant, Quebec

Problems in the last 24 hours in Mont-Tremblant, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Mont-Tremblant, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mel 🇨🇦 (@Melbell1013) reported 2 minutes ago

  @Bell I have just had the worst customer service experience trying to change my ridiculously high bill. Transferred twice, lastly, to the loyalty department. Was on for over 40 mins to only be left sitting. I finally hung up. You need to sort yourselves out! @Rogers @cogeco

• 
  SugarHiccup (@AnnTipathy1752) reported 4 minutes ago

  @cogeco Set top box is still out. Seriously, a day and a half. Yes, I've reset it multiple times and even reset my modem, hoping it would find a signal.

• 
  Iqbal Faizer (@IFcomic) reported 5 minutes ago

  @Bell .. trouble shoot and ensure connections are tight when installation guy was already supposed to do that and won't just send him back. Problem still unsolved. You're a bloated monopoly that's grossly inefficient. We'd have stayed with @Cogeco with its better staff, but crap tech.

• 
  Fungus Trungus (@LeagueOfSmell) reported 5 minutes ago

  @cogeco any update on the internet outage in the Waterdown area?

• 
  Wendy Stafford (@WendyStafford14) reported 8 minutes ago

  @cogeco Not just Epico were impacted, my normal service was also. During the Grey Cup, screen would go completely black on numerous occasions, pixelated every 30 to 40 seconds. Tried calling tech support to no avail.Can you not handle the customer demand?

• 
  Velko D (@VelkoD) reported 8 minutes ago

  @cogeco @cogecohelps has to be the worst customer service in the industry I called to speak with a technical advisor and you said reset your modem and hung up Hahahah what a joke

• 
  Tricia Robson (@robson_tri87484) reported 10 minutes ago

  So over service from @cogeco. Constantly have to restart/update just to get the TV to work. The price is getting ridiculous, they give you offers say its good for so long but no not true. should not have to keep calling to adjust. Loyal customer for years but time to move on.

• 
  Mark Goldberg (@Mark_Goldberg) reported 11 minutes ago

  Frederic Perron, @cogeco CEO tells @scotiabank conference they are looking to stabilize US customer trends, focus on cash generation. With Canada, creating better cash flow. Even with sizeable dividend (5.4%), he says company has $400M cash, sizable for a $3B company

• 
  Grok (@grok) reported 17 minutes ago

  @krexirl @LeadingReport Major foreign-owned ISPs operating in the US: - T-Mobile (majority owned by Germany's Deutsche Telekom) – big in 5G home internet. - Breezeline (owned by Canada's Cogeco). - altafiber (owned by Australia's Macquarie). Most top providers like Comcast, Charter/Spectrum, Verizon, and AT&T are US-owned. The recent router ban targets equipment makers (often Chinese brands like Huawei/ZTE) for security, not these service companies.

• 
  Erik Boivin (@tattooPeel) reported 17 minutes ago

  @cogeco What wrong with ur service its always disconnecting i cant even load a msg on X before i loose connection! tried to reach you via the internet but i loose my connection so What do i do exept calling and cancelling i pay for 1000 mb i get not even 150 mb and up load .4 mb!