Cogeco Outage in Lincoln, Ontario

Hey @cogeco @cogecohelps the internet service is down in Vineland and the Community TV channel is out too. Any news on when this will be resolved. People are working at home and students are learning at home.

@cogeco @cogecohelps the internet has gone down twice in the last 30 minutes. Is there a problem in Vineland?

If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

Hey, @cogeco @cogecohelps the internet has gone down and a router reboot did not solve it. Tried calling support and it’s busy. What gives? Perhaps a tweet to update users affected?

@cogecohelps hi Cogeco. Our TiVo has 3 blinking lights abs will not turn on. I have tried to call technical services but the call keeps getting disconnected on your end before we can even speak to someone. Can you help me.

@cogeco I got tech support by phone and they promise service will be restored by 2:30. I hope so because my job requires internet acesss.

@cogeco No, I haven’t. The tv is out too. Not sure that rebooting the modem will help but I’ll try.

@cogeco Thanks for the reply. I won’t bother calling tech support & waiting forever. Still no tweet yet about the outage. These tools help reduce the number of calls, use them.

A few coyotes around my place I’m tired I wanted to light a fire but my dogs and are staying in I’m lighting the propane fireplace I reconfigured my internet with my equipment it shoots out to the outside to my bunkie I repeat it there. The garbage cogeco gave me is gone!

@cogeco hire tech support that understands MB is to Terabyte honest to god wtf did you hire? She said she was new I told her my speed speed is 1 terabyte but I’m only getting 15 mb. Didn’t understand.

Anyone else having internet problems in Burlington? #cogeco

@cogeco epico was the worst thing you guys have ever rolled out. Really regretting ever switching from TiVO. Please allow the option to switch over #NeverWorks #NotWorthIt #AbsoluteGarbage

@cogeco they sent me pods which I pay for to extend my wifi. The fine print is that they will monitor my internet and adjust the bandwidth accordingly. I want the 1 terabyte I pay for not 55 mb download I’m constantly get messages from my smart home internet down now restored.

@cogecohelps It is utterly stupid. Your internet is down so you can't look it up. You give your pin an address with postal code. It is the most ridiculous policy I have ever experienced. By the way, I have called you five times and still have the same problem. I am at my limit with Cogeco.

@TanyaFusco @Bell_Support This sounds like when I had issues with Cogeco They needed to split the connection to the City the amount of traffic was bogging speed down, through just one "pipe" But they kept playing it to me like it was my issue alone They might be trying to put off infrastructure upgrades

@cogeco At present I would not recommend this service. Have had problems since installing @cogeco tried of corporations selling their products saying they are great but finding out that they are not what they claim to be. Sucked me in with a lower price. #EPICO FAILURE.

@cogeco most important game .. why is my feed down and i can't watch the blue jays... it's complete bull****

why is my cogeco feed down