Cogeco Outage Report in Mount Forest, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and e-mail.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Mount Forest, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Mount Forest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at Cogeco
Cogeco is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (40%)
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E-mail (9%)
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Wi-fi (5%)
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Total Blackout (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan
(@iamjordanexpert) reported
@cogeco It’s been down for 24 hours now, are we to expect compensation? The other companies are fine, as they prepared for the impending weather. Why didn’t you? This can’t soley be a hydro issue as there aren’t many.
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Melanie Roscoe
(@Melamalie) reported
Not impressed with @cogeco @cogecohelps poor communication and customer service. Three days without internet and the best they have is “we’re working on it but can’t tell you where or when we’ll be done”. I can understand long outages happen, but at least tell us what’s going on!
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Nicholas
(@Chaosking243) reported
@cogeco Been without internet and tv since 8 AM on the 24th. It’s now 1AM on the 25th. The outage report is now just gone (which I’m not sure is better than just adding an hour every time like it was). Are there any updates?
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Nicholas
(@Chaosking243) reported
@cogeco The outage in my area has apparently been resolved for a few hours now but I’ve still got no internet. What’s going on?
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Nicholas
(@Chaosking243) reported
@cogeco I’ve got a downed cogeco cable on my property, so I’m guessing that’s why my internet is out. I was told Thursday was the earliest someone would be out, with no guarantee they could fix the cable that day. Ridiculous. Meanwhile, we’ve got a cable flying around everywhere.
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Tasting colours
(@smokingcolourz) reported
@Chaosking243 @cogeco 8am ish on the 23rd not even a estimate on when it’ll be fixed, last I talked to cogeco on the phone yesterday night they had no idea when also stated they had no technicians in area even attempting to fix it
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Anthony Bilotta
(@Anthony_Bilotta) reported
@NFL If my @cogeco cable and internet weren’t down since 3:00pm yesterday I would be.
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Bitzy
(@Bitzy_b) reported
@cogeco How come you led everyone in for 21hrs instead of just saying “its to unsafe to send out our technicians” absolute **** customer service. “Itll be an hr” - @cogeco when they havent even dispatched a single tech yet
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Nichola Walt
(@nicholawalt) reported
@cogeco Why not tell customers that service will be down until December 26, then if you get it working sooner you’ll look like Rock stars? Having an automated time calculating 60 mins from time of inquiry is frustrating.
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Nishant
(@nishantvatsal) reported
from
Niagara-on-the-Lake, Ontario
@cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?