Cogeco

Cogeco Outage Report in Newcastle Village, Durham, Ontario

No problems detected

If you are having issues, please submit a report below.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Newcastle Village, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Newcastle Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Newcastle Village, Durham, Ontario 01/26/2026 03:25

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (43%)

    TV (43%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • amandeep74 Amandeep Singh (@amandeep74) reported

    @cogeco My internet service is getting offline frequently. Tried to get support from customer service. They are sending technician after at least 3 days. Please help.

  • notthedr0ids Mine (@notthedr0ids) reported

    @cogeco is there an outage in Burlington Ontario? Guelph line/New Street area

  • FrankNe28966290 Frank Newman (@FrankNe28966290) reported

    @cogeco a truck comes down our street rips all the overhead lines out. I get told they will send someone Friday? Unacceptable!!! Maybe my brief time with cogeco will come to an end.

  • DaveTannahill Dave Tannahill (@DaveTannahill) reported

    @cogeco @cogecohelps Thanks cogeco great time for the cable to go out. Your rates keep going up but your service keeps going down. #frustrated.

  • hudsy13 Hudsy (@hudsy13) reported

    @cogeco @cogecohelps your customer service sucks! 4 calls to get a box added to account. Just tried to return old equipment that was in a box. No clue where they came from, wouldn’t take it back unless a phone number or address given. It is now in the trash.

  • penpaperbook Alana (@penpaperbook) reported

    @cogeco so you're down, in case ya didn't know. TV, internet, all gone!

  • mikemcintosh12 Mike McIntosh (@mikemcintosh12) reported

    @cogeco @cogeco you have the worst service and equipment . Literally every day I have issues with the EPICO and internet . I constantly have to reset the modem and EPICO box , like ever day . It literally never works when needed . An appointment with a technician is a two week wait

  • evans_nj Nick Evans (@evans_nj) reported

    @Billy_chilly I got gigabit down with Cogeco, but my upload is capped at like 30.

  • midcenturyape midcenturygirl (@midcenturyape) reported

    @CircularLogic89 @RogersHelps @cogeco I guess that explains why their Service is so lacking. If there’s no other provider, who cares if the service is any good? There’s other options besides cable. She doesn’t need internet.

  • rbart5034 Richard Bartolo (@rbart5034) reported

    As much as I love the customer service you get with TekSavvy, the constant up and down of the piggybacked Cogeco service is annoying. Every fall it's the same thing. Time to try something different and give Bell Fibe a go. With both of us WFH we need consistency.