Cogeco outages and service status in Newmarket, Ontario

Problems in the last 24 hours in Newmarket, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Newmarket, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Loud mouth (@solkumar) reported 7 minutes ago

  @cogeco raised my monthly invoice right out of the blue by $50. Poor service and pathetic customer support. Called to cancel and they only work 9 to 5 from Monday to Friday. These people should be taken to code or causing misery to their customers.

• 
  Iqbal Faizer (@IFcomic) reported 8 minutes ago

  @Bell .. trouble shoot and ensure connections are tight when installation guy was already supposed to do that and won't just send him back. Problem still unsolved. You're a bloated monopoly that's grossly inefficient. We'd have stayed with @Cogeco with its better staff, but crap tech.

• 
  Bradsports (@Bradsports2) reported 12 minutes ago

  @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

• 
  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 14 minutes ago

  @cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?

• 
  Larry/Balker (@LSB1961LSB) reported 20 minutes ago

  @driver_error Guess they changed to high fibre and our equipment is wrong!!!! WTF why weren’t we notified. So no @cogeco till next week. Wife only talked to 5 different people and they all just pass the buck

• 
  HumbertOst (@christiancont) reported 22 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  Prince of Wine Country (@RhapsodyInTrue) reported 22 minutes ago

  @cogeco when you are trying to watch a show, yet, every five seconds the show freezes for 20 seconds then it starts up again, then freezes again after five seconds for another 20 seconds… Can’t wait to cancel

• 
  pauline driscoll 🇨🇦🇬🇧 (@pauldris) reported 22 minutes ago

  @cogecohelps trying to cancel our cogeco services …

• 
  a j s b (@Brooksajsb) reported 23 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  Randan (@snake__rat) reported 24 minutes ago

  If @cogeco was any worse of a service they’d be @ServiceOntario