Cogeco Outage Report in New Tecumseth, Simcoe County, Ontario

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Problems in the last 24 hours in New Tecumseth, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in New Tecumseth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

1. 

   Internet (40%)

2. 

   TV (40%)

3. 

   E-mail (9%)

4. 

   Wi-fi (6%)

5. 

   Total Blackout (4%)

6. 

   Phone (2%)

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• Grey Duguay (@GreyDuguay) reported 2 minutes ago

  @cogecohelps @cogeco No thanx… it’s easy to say “DM us your concerns and we’ll look into them”, but that’s just PR crap to make it look like your interested in trying to fix issues. You have zero interest in fixing the problems when a customer calls your No Help Lines. As I said… I won’t go back

• Laurie Tillich (@BobsFavDaughter) reported 3 minutes ago

  @cogecohelps @cogeco No one answered. I gave up. Plus they did not fix anything. Next?...

• hockeynut (@snowmanonfire) reported 5 minutes ago

  Called cogeco about the outage took my info and my pin told it was a warm transfer but I was put back in the que, cogeco is a ghetto service. I’m not Mr. Dean btw.

• daveracher (@daveracher1) reported 7 minutes ago

  Another night trying in vain to get the channels we pay for because @cogeco is garbage.

• 🇨🇦🇳🇱Phil (@dissident_phil) reported 7 minutes ago

  Hey @cogeco why did I need to power off the router you gave me to reset my WLAN settings on my Brother WIFI printer? I did the same thing prior to powering off router and failed (same SSID and password), so the issue is clearly on your side.

• 🇨🇦 Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported 8 minutes ago

  If what I’m hearing about @Bell fibre internet is true (currently installing in my neighbourhood) that I can get 1.5GB/940Mbps for $50 per month, then @Cogeco is in trouble or will need to up their service and value A LOT. I’m paying more than that for only 120Mbps downloads.

• Frank Karpala (@FKarpala) reported 9 minutes ago

  @cogecohelps Today EAS showed up on my PVR box once again but the screen was black as before with no sound or messages. Nothing was done to fix this. My iPhone let me know it was an amber alert. Thanks for the useless EAS system Cogeco.

• daveracher (@daveracher1) reported 9 minutes ago

  @cogecohelps @cogeco I will go to the storefront I guess. I should be able to book service without waiting for hours in a phone queue or having some non existent PIN which isn’t listed on any invoice or my account settings. @cogeco is garbage but when I have no other choice, what can I do.

• Grey Duguay (@GreyDuguay) reported 9 minutes ago

  @cogeco Worst company there is. Lousy service, lousy customer service, lousy streaming options, lousy products, … just lousy all around. Had it, dumped it, will never go back.

• Stephen Kelly (@sjkelly1) reported 10 minutes ago

  As a long-standing, unhappy @cogeco customer, one part worked really well. @stingraymusic. Now, for the same money, I get the to listen to commercials. I can upgrade. For a price. Someone should regulate these protected oligopolies that screw their customers.