Cogeco Outage Report in Norfolk County, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Norfolk County, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Norfolk County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (41%)
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Internet (40%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports Near Norfolk County, Ontario
Latest outage, problems and issue reports in Norfolk County and nearby locations:
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Bunsonrocknstone
(@Bunsonrocknsto1) reported
from
Norfolk County, Ontario
@EstherGenRiseUp @AliAnne2010 @fordnation Probably a Cogeco problem.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Nichola Walt
(@nicholawalt) reported
@cogeco Why not tell customers that service will be down until December 26, then if you get it working sooner you’ll look like Rock stars? Having an automated time calculating 60 mins from time of inquiry is frustrating.
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Tasting colours
(@smokingcolourz) reported
@Chaosking243 @cogeco 8am ish on the 23rd not even a estimate on when it’ll be fixed, last I talked to cogeco on the phone yesterday night they had no idea when also stated they had no technicians in area even attempting to fix it
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Jason Calderon
(@JasonCa47450102) reported
@cogeco What about the Hamilton, L8L area? Your website generates a new estimate for a fix every hour, lost service on the 23rd.. 🙃
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SimplyTed
(@SimplyTed3) reported
@cogeco @cogeco it's been over 24 hrs for K6V3Y4 with resolution just getting extended hour by hour. Other streets around us have services. Appreciate the storm but I reported it before it hit our region.. restless toddlers. Thank you
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Mangledued
(@mangledued) reported
My @cogeco Wifi outage is still going on after 24 hours. At least the power is on
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Bitzy
(@Bitzy_b) reported
@cogeco How come you led everyone in for 21hrs instead of just saying “its to unsafe to send out our technicians” absolute **** customer service. “Itll be an hr” - @cogeco when they havent even dispatched a single tech yet
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Nicholas
(@Chaosking243) reported
@cogeco I’ve got a downed cogeco cable on my property, so I’m guessing that’s why my internet is out. I was told Thursday was the earliest someone would be out, with no guarantee they could fix the cable that day. Ridiculous. Meanwhile, we’ve got a cable flying around everywhere.
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Hartley
(@Mootz613) reported
I realize this is a first world problem but not having internet, tv or home phone for over 36 hours during the holidays is trying my patience. @cogeco @cogecohelps is absolutely the worst provider I have ever seen. #Cogeco
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David Stinson
(@StinsonAnalytic) reported
@Mootz613 @cogeco Is it too much to ask that Kingston customers be given an expected date/time of service restoration? Or at least some sort of answer or acknowledgement? This really is a text book case of how not to handle outages.
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Nishant
(@nishantvatsal) reported
from
Niagara-on-the-Lake, Ontario
@cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?