Cogeco Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Report a Problem

Full Outage Map

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

1. 

   Internet (55%)

2. 

   TV (25%)

3. 

   Total Blackout (7%)

4. 

   Wi-fi (6%)

5. 

   E-mail (5%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• Ryan Legault (@limmereso) reported 5 minutes ago

  @Tierney4351 @cogeco SUPER awesome that their customer support apparatus is completely and utterly unable to help anyone, or even to inform their customers that there are issues. Great show, awesome job, @cogeco!

• Pedro (@pkinta) reported 5 minutes ago

  @adamfilip @cogeco For me it kinda works, slow as hell and unreliable. I've also tried the cloudfare public DNS, same result

• Devi (@devithinks) reported 5 minutes ago

  @SaranoidAndroid @cogeco I’ve literally restarted my laptop seven times this morning before being alerted it was down. Seems to be partially down, works on some devices but not others. Troubleshooting hell here this morning.

• Ryan Legault (@limmereso) reported 6 minutes ago

  @Tierney4351 @cogeco I love that they have like, three or four people staffing their help lines for, what, a million or so customers? Maybe more?

• Joanne Soave (@JoanneSoave) reported 8 minutes ago

  @drumlion @cogeco @cogecohelps Down across the province....

• Ben Draper (@bendraper) reported 9 minutes ago

  @cogecohelps for those who can try switching your DNS servers on your router to Google’s servers (8.8.8.8 for example). This resolved the problem for me. Seems like Cogeco dns servers aren’t reachable.

• Mike (@mike_rivaltown) reported 10 minutes ago

  @cogeco It’s literally issue after issue with you guys. Pretty sure you’ve been over to my place like 5 times in the past 2 months just to fix the goddamn router

• SafeOntarioSchools (@hurt_cuts) reported 10 minutes ago

  There is a major Internet outage affecting Cogeco, Bell & Rogers and other supplier customers which is affecting staff and students from connecting to remote learning this morning.

• Germain Rioux (@GermainRioux) reported 10 minutes ago

  @SeawayNews This must have been upstream. I had the same kind of issues and I'm not on COGECO

• Rob (@rob_edw) reported 12 minutes ago

  For those with #Cogeco, if you're experiencing connection problems, you can hardcode 8.8.8.8 and 8.8.8.4 as your DNS servers until Cogeco fixes the issue on their end. Please dm or @me if you want to know how to do this