Cogeco Outage Report in North Vancouver, Fraser Valley Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, tv and e-mail.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in North Vancouver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Cogeco
Cogeco is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (40%)
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TV (40%)
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E-mail (9%)
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Wi-fi (5%)
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Total Blackout (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Robichaud
(@CCrobich) reported
@Cogeco Any chance you will be adding the CityTV Now Experience to your line up. I see almost all other cable companies are now offering this service. Please look into doing this as I'm sure many subscribers would appreciate it!
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Chris C.
(@mad4erit) reported
Good evening @cogeco the Plex app on EPICO continues to be a problem. The first play after restarting the box works fine, but any inactivity causes subsequent plays to fail. The only fix is restart the box. All other Plex clients are fine.
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Matt DeCiccio
(@IslesCrazy) reported
@cogecohelps I can’t get through to cogeco on the phone at all! It says that the number is out of service! Can you help me out?
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Despair Closet
(@lonelybadger) reported
@thrillhouse41 My sub would never connect with the arc. I heads a rumor it's because the Cogeco router picks 2.5 or 5 band automatically with the same name so it confuses it.
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TrueNorthJag
(@TrueNorthJag) reported
@cogeco why do we have to constantly reset our TV? Resetting the remote weekly, and have constant interruptions due to lack of wifi when wifi works for every other device. Your product is ****.
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Keladinus
(@Keladinus1) reported
my nan bought the new TV because she always had trouble with the remote on the old one. My aunt picked out this one because it has voice controls and it's like the one she uses. Unfortunately, the stupid amazon nonsense is incompatible with the cogeco cable, so nothing changed.
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Justin Ayles
(@JustinAyles89) reported
@cogecohelps I am getting an error of v315 on my smart TV. Cant access any streaming services connected with cogeco. Anything I can do to fix this?
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Daniel Jonathan Heden
(@elusiveodyssey) reported
@cogeco - why do you broadcast CTV Barrie as the default in Oakville but CTV Toronto as the default in Burlington? Making me pay extra for my ‘local’ station is stupid. #easyfix
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J Hall
(@j_hall70) reported
It only took 2 hours and 40 mins, transferred 11 different times (twice to Bell Canada agents) but I was finally able to help my uncle activate his @VirginPlusCare TV!! Almost if not worse than @cogeco !!
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Bill B
(@Bill_GoIrish) reported
@Distributel Called that line Wed - waited 25 minutes to get no answer, and told to wait 24-48 hours for supervisor call back. I stomached the poor service quality this summer since I know you are resellers, and the technical issue was cogeco's. Billing issue is all you. Very disappointed.