Cogeco outages and service status in North Vancouver, British Columbia

Problems in the last 24 hours in North Vancouver, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Katie Patterson (@PattersonKatiee) reported 5 minutes ago

  @Devin_Heroux No I don't but I pay for spoertnet with my cogeco package maybe that's why I was able to sign in?

• 
  Clay Berlo (@cberlo) reported 9 minutes ago

  @cogecohelps this is what my Cogeco EPICO looks like right now. I've been on hold for almost an hour now... #CogecoHelps #EPICO #fail

• 
  EconomicWoes 🤖 (@ManyBeenRinsed) reported 11 minutes ago

  Cogeco operations in Burlington has let go of hundreds of employees. Teams of 15 down to 2. Managers of 20 down to 5. AI chat bots taking over. This is happening everywhere. Expect more of this over the coming 12 months.

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 12 minutes ago

  @cogeco your service is horrible. Epico is terrible. Completely random technology. Sometimes it works. Sometimes it doesn't. Your customer service is worse. After 6 months of being polite I am done. You suck.

• 
  CARTY CARTY (@deliaflower1) reported 12 minutes ago

  @thisisgrazie @cogeco @Bell I would call "Loyalty", dept and discuss it They're great. It's also handy to make a note for a month before your 2 year deal ends to remind you to renew another deal on time Just a tip from another customer.

• 
  Erik Boivin (@tattooPeel) reported 13 minutes ago

  Why would Cogeco follow me now! just cause i finally realised what going on! And why my internet is is always down why do i pay for an impossible speed ! Why no one told me about the 500 mb /sec before i paid years of full price!! Yeah! i cought on!

• 
  BBall QT 🇨🇦 KC Kings Counsel & the Sunshine Band (@BBallQTat) reported 19 minutes ago

  Wow @cogeco @cogecohelps outage during Masters. It's like the old days of failures middle of Super Bowls middle of Tyson fight. How many 9's do you provide? Five 9s? Four? Three 9s?

• 
  Crypto_10 (@Crypto_10_10) reported 23 minutes ago

  @cogeco @cityburlington @cogeco — you guys officially have the worst customer support in the market. My bill jumped from $70 to $140 because my “promotion ended.” Even in the worst case, $140 for 1 Gbps is robbery.

• 
  nekojima (@_nekojima_) reported 24 minutes ago

  @peggy_blair Freedom calls with offers, even when it lowers my bill & better plan. When Cogeco increased, I checked site and got the best offer for 20 months for the same service. I called Rogers for my parents and lowered their bill by $60+. Calling and asking seems to helps us.

• 
  HumbertOst (@christiancont) reported 25 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!