Cogeco outages and service status in North Vancouver, British Columbia
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Full Outage Map
- Cogeco generated 0 outage signals in the last 24 hours around North Vancouver, including 0 direct reports.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in North Vancouver, British Columbia
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in North Vancouver, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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wanedavis (@wanedavis) reported@cogeco how do i get live chat support? Your bot doesn’t give me an option regarding the epico box issue i am having
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Ryan (@moe1178) reported@cogeco are you serious with your technical support? What a joke!!!!
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Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported@cogeco @cogecohelps Is Epico down ? None of the channels are connecting. Internet and home phone is functioning. Have reset the modem a few times already ?
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Greg Gilhooly (@GregGilhooly) reportedI’m on hold trying to get an @cogeco technical issue resolved. Not only are there no humans to pick up the call, but the recorded messages they play while on hold are computer generated and mis-pronounce both “wi-fi” and the name of the company itself. It’s bizarre and awful.
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Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported@cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?
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Den 🍁 (@denunglued) reported@cogeco @cogecohelps is such a joke. Internet down. They tell you to use chat for quick access. 76 min wait. You try and call and the recording tells you to unplug for 5 seconds and hangs up on you. Unreal customer service. Now what?
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Chris Hitchcock (@ChrysalisChris) reported@telMAX_Inc I just lost internet and telephone service because of your fibre installation crew (@AeconGroupInc). Not impressed. @cogeco are sending a technician on Friday. Today is Tuesday. Unimpressed with the lot of you. 3 of my neighbours have had the same experience.
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Scott Dillon (@dillon4412) reported@cogeco screws us again!!!!! Thanks for never putting on the Detroit feed!!! It sucks being your customer!!!!!
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The Terrible Hook (@TheTerribleHook) reported@cogecohelps I don't let anyone push me around but I push back with a custom-made style that's "Deadpool meets Downton Abbey", Jodi. I even have a service award for it. #Cogeco
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Katie Patterson (@PattersonKatiee) reported@Devin_Heroux No I don't but I pay for spoertnet with my cogeco package maybe that's why I was able to sign in?