Cogeco

Cogeco Outage Report in Richmond, British Columbia

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Richmond, British Columbia 10/22/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (22%)

    TV (22%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • PattersonChayse Chayse (@PattersonChayse) reported

    Cogeco customers whining about losing internet connection when I've hard-coded my DNS servers to Googles Public DNS, plus I'm not even a Cogeco customer

  • SiniGrko Sinisa Grkovic (@SiniGrko) reported

    @cogeco Was this caused due to internet traffic overload? Hopefully your taken steps will prevent it from happening again. Were you able to put in place back up plans so that your web page and call center don’t get locked out like they did today during this large outage? Thanks

  • JaysonLauko J.Lauko 🇨🇦 (@JaysonLauko) reported

    @cogecohelps @cogeco I’ve reset it 6 times in the last 2 hours, this isn’t a fix

  • SLBM2006 Sarah (@SLBM2006) reported

    @cogecohelps @servicesdown_ @cogeco Thanks for your message. Unfortunately I have had to call cogeco at least 3 x per week with issues & dealt w an obnoxious tech person last night. Just frustrating when my work is all done online. But - we figured it out today & I’m looking forward to a better day tomorrow!

  • unchartedfocus unchartedfocus | Alison Slack (@unchartedfocus) reported

    @pewpewpew Well from today’s news I’d suggest cogeco! I had teksavvy in stormy creek but I had issues in the end.

  • JaysonLauko J.Lauko 🇨🇦 (@JaysonLauko) reported

    @cogecohelps @cogeco Windsor is still down, this is ridiculous

  • Mjordan_93 Matthew Thompson (@Mjordan_93) reported

    @cogeco still having outages reports in and around my neighborhood are there still some areas facing issues ? As your post stated it was fixed I'm not sure

  • Gpamuro Dieu Ngo (@Gpamuro) reported

    @cogeco How do i get my 5g network to appear after resetting?

  • wuuyyan MaggieNg (@wuuyyan) reported

    @cogecohelps @cogeco I can’t find wifi signal at all. No available wifi listed, none. Not able to log in modem

  • giantpandaTV GiantPanda 🐼 (@giantpandaTV) reported

    @cogecohelps @cogeco I had no problems with my internet before this outage - it’s been power cycled and factory reset. When it comes back up there is no wifi or telephone light. If the resolution was to FR it should already work.