Cogeco

Cogeco Outage Report in Richmond, British Columbia

No problems detected

If you are having issues, please submit a report below.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Richmond, British Columbia 01/02/2026 11:45

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (40%)

    TV (40%)

  2. Internet (39%)

    Internet (39%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Lina_Buns Lina🦄🐱 (@Lina_Buns) reported

    @cogeco Another fix: if you have a VPN, turn it on.

  • AdHominemIzBad Denis B (@AdHominemIzBad) reported

    @mjwheelerali @slssteejay @cogecohelps Change your DNS servers away from Cogeco default to Primary: 8.8.8.8 Secondary: 8.8.4.4 That will fix the issue

  • justincooke182 Justin (@justincooke182) reported

    @constanzapool @cogeco No extra cost. Think of it like using Google's "phonebook" to translate addresses rather than Cogeco's. When the outage is resolved, I would switch it back to the previous state but there's also no harm in continuing to use Google's DNS servers (or any other DNS servers).

  • nicpomeroy6 Nicole Pomeroy (@nicpomeroy6) reported

    There’s nothing like being on lockdown, working remotely & having a bad internet provider that’s down @cogecohelps 🥵 #Cogeco

  • Uh_Oh_Stinky1 Uh Oh Stinky (@Uh_Oh_Stinky1) reported

    @cogeco JUST FIX IT ALREADY

  • iwowall waqar (@iwowall) reported

    @cogecohelps Wow he least cogeco could do to inform in advance . All the online classes people working from home trying to reboot. No communication none should we continue to be customer?

  • barbwantub_TD Barb Wantuchowicz (@barbwantub_TD) reported

    @niagaracatholic @cogeco Slow to out in Burlington

  • ZenHeathen ZenHeathen 🙏 (@ZenHeathen) reported

    *Massive* internet outage for Cogeco customers. Niagara to Hamilton to Kingston. Wow.

  • chiabelss Francesca (@chiabelss) reported

    @cogeco I'm trying to call your customer service but it's cutting me off. It's understandable that there's technical difficulty at the moment but even calling the customer service is bad too

  • JorgeOdam Jorge Odam (@JorgeOdam) reported

    @cogeco I am sure Cogeco will issue a refund to affected customers