Cogeco

Cogeco Outage Report in Richmond, British Columbia

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Richmond, British Columbia 12/31/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (40%)

    TV (40%)

  2. Internet (39%)

    Internet (39%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • rraj2k12 Suhan Rajakumaran (@rraj2k12) reported

    @cogeco @cogecohelps looks like your dns service is down. I changed to open dns and have internet connectivity.

  • fishygord Gord Routcliffe (@fishygord) reported

    @cogeco This is costing me and others money by the minute we expect refunds paying for a service we are not getting

  • fishygord Gord Routcliffe (@fishygord) reported

    @DanBert68447376 @cogeco It was down at like 3am nothing to do with teachers and such

  • rickchisholm Infosec Muppet (@rickchisholm) reported

    If you are having #Cogeco issues, it can be at least partially remedied with a DNS change. Try switching to 1.1.1.1, 8.8.8.8 or 9.9.9.9 #cogecodown

  • barbwantub_TD Barb Wantuchowicz (@barbwantub_TD) reported

    @niagaracatholic @cogeco Slow to out in Burlington

  • windsoriteDOTca windsoriteDOTca News (@windsoriteDOTca) reported

    Cogeco reports they are investigating an issue impacting Internet services in Ontario. They hope to have it resolved soon.

  • candicebutler_ Candice 🖤 (@candicebutler_) reported

    Good thing I pay for such top notch service @cogeco that my kid can't access his class online when the province decides to shut down again. Cool !

  • paulgallo5 Paul Gallo (@paulgallo5) reported

    @FernandaWaheart @cogecohelps @cogeco Unbelievable you can’t give us an update it’s been out for an hour here I want a credit for down time and poor support services your support line goes busy immediately

  • paulgallo5 Paul Gallo (@paulgallo5) reported

    @cogecohelps @FernandaWaheart @cogeco My internet is down and I can’t reach the support line it goes busy immediately

  • paj_brown Pierre Brown (@paj_brown) reported

    @justincooke182 @cogeco Thanks, that worked. Be sure to check ‘validate upon exit’ so windows can reset your network adapter