Cogeco

Cogeco Outage Report in Richmond, British Columbia

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Richmond, British Columbia 02/13/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (51%)

    TV (51%)

  2. Internet (27%)

    Internet (27%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • jrmiller24 J Miller (@jrmiller24) reported

    @cogeco I thought you said you fixed the problem? It's only days later and more connection issues. What gives?

  • MsRandalll Cassie Randall (@MsRandalll) reported

    @cogecohelps We have been trying to get ahold of @cogeco for 9 days now. Your line is constantly business and your live chat is unable to help us. We spend a lot of money on internet and have been great paying customers for years...and our careers rely on the Net! Please help?!

  • jenlcz28 Jen (@jenlcz28) reported

    @cogeco are your cust. Service phone lines down? Trying to call to upgrade service and it keeps going to busy.

  • vikaskakkar_DEL Vikas Kakkar (@vikaskakkar_DEL) reported

    @cogeco down again? It’s been a few times in the last few days #FixitASAP

  • Peterson09N N.Peterson09 (@Peterson09N) reported

    @Bell_Support and @cogeco whichever one of you gets into my neighborhood and upgrades our internet lines to something other than our 1960s infrastructure, will get a lot of business. All of us are tired of temp lines and very spotty service. Terrible

  • acehigh81 timothy lee (@acehigh81) reported

    @cogecohelps Hi Cogeco, I think internet is down in Waterdown again. I tried everything. Can you please check?

  • dougronson Doug Ronson (@dougronson) reported

    @cogecohelps @MIHomeYGK Cogeco needs to up its communication game! Last night I received an "apology" email - almost a week late. Apparently, "a few" customers were impacted - not tens of thousands. The email blamed an "external" problem - they took no responsibility.

  • scaduts Simon Scaduto (@scaduts) reported

    @cogeco is cogeco Internet down in South Burlington?

  • skistheday Skistheday (@skistheday) reported

    @cogeco thanks for the email yesterday apologizing for recent internet problems...but when I pay for full high speed unlimited internet that's what i expect with 2 adults working and 2 kids schooling from home! Otherwise reduce my monthly bill!

  • MeaganAloian7 Meagan Aloian (@MeaganAloian7) reported

    @cogeco Eversince we've switched all we've had is issues.I was recording something that was only an hour and it was still showing it was taping 1.5 hours later. Why would that happen?