Cogeco

Cogeco Outage Report in Richmond, British Columbia

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Richmond, British Columbia 11/21/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (40%)

    TV (40%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • RickyChanRC Ricky Chan (@RickyChanRC) reported

    What kind of clown company shuts down its customer service site at this time of the year with zero warning? @Cogeco, that's who. #idiots

  • ColtonS18570504 Colton Shaw (@ColtonS18570504) reported

    @cogeco please Fix THE problem for the people mwho have cogeco because it keeps turning black

  • jimmycanuck Jim Squires is probably on fire 🔥 (@jimmycanuck) reported

    Just tried to call @cogeco to ask a basic pricing question as I try to help my mother-in-law with her wifi, and was told that their modem rental pricing isn’t standardized?!? What in the holy hell?! ENDLESSLY glad I switched to @startca years ago.

  • cogecohelps Cogeco (@cogecohelps) reported

    @bronwyn121212 @cogeco Hi Bronwyn, I am sorry that you're an issue with your remote. Can you provide your account number and PIN in a private message so I can see how I can help? Dahlia

  • Ray31401784 Ray (@Ray31401784) reported

    @cogeco Really glad you shut down your Milton location. Now every time my garbage router needs to be replaced. I have to drive to Burlington to swap it out. This is why we pay outrageous prices I guess

  • edenwang1122 Eden **** (@edenwang1122) reported

    @cogeco @cogecohelps It's a shame as an loyalty customer of Cogeco for many years. The price going higher and higher. But the service is worse and worse. I was cheated to keep contract even included the service I couldn't use. And now I have to pay 50% more than new users.

  • RessyM Stressy Ressy 💙 (@RessyM) reported

    Today is a nope. I forgot my emergency pain pills at home. :( Just going to the Cogeco dinner Saturday night overdid it for me.

  • aaniinichii Aanii Nichii (@aaniinichii) reported

    @cogecohelps I was told by other Cogeco customers in our building that while the main support centre says all is normal. They have been told by the technician that the cogeco connection to the building is faulty. Please help, our we will go somewhere else, after at least 10 years

  • bronwyn121212 B (@bronwyn121212) reported

    @cogeco worst remote. It does not work. I’m tired of calling tech support. I can wort for your company by now. I’ve gotten an education whilst on the support line many times.

  • Tadds19 Joe Milanista (@Tadds19) reported

    @cogeco Did not receive a call or a message about the truck breaking down. Had to call to find out lol. Waiting here like an idiot. Absolutely sickening. You guys have to get your **** together. Very unprofessional. Expect a bill coming your way. I’m pissed right off