Cogeco

Cogeco Outage Report in Richmond, British Columbia

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Richmond, British Columbia 04/21/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (22%)

    TV (22%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • DaTT78 Mike (@DaTT78) reported

    @cogeco is there an outage in Burlington?

  • Shukui Shukui (@Shukui) reported

    @cogeco I'm having issues to login in my account. The page does not load. Is there any issue?

  • thewilkster77 wilkster (@thewilkster77) reported

    @cogecohelps @stevenmertes @cogeco Tsn5 still not working

  • jasonrosewell Jay (@jasonrosewell) reported

    @thefrav @cogeco Would be cool if they’d at least say that then. What’s the point of an outage system if it auto generates this?

  • jdavidwilson David Wilson (@jdavidwilson) reported

    @cogecohelps @cogeco I was trying to reach the customer retention department. I was on hold for 44:01 and hung up.. Can't disconnect or resolve an issue if you can't get through is my point...

  • Capt_Char CaptainChar VT (@Capt_Char) reported

    @PromisedLibrary this was happening to me woth our isp Cogeco, till the line went dead, they still had to gull to tell us, "just restart your modem, that will fix it" no we had to have a 3rd party support come out and replace the line from the pole to our house, been great since

  • jdavidwilson David Wilson (@jdavidwilson) reported

    @cogeco Its pretty difficult to have a service changed or "leave" Cogeco when every time I call in I am put on hold for over 45 minutes and have to hang up. Great way to reduce Churn. Please DM me a direct line... pls

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @ekiledjian @cogecohelps @cogeco Yes I got this on my phone.. but not on my TV.. it went black or blacked out.. this isn't the first time Cogeco dropped the ball on emergency/amber alerts..

  • jasonrosewell Jay (@jasonrosewell) reported

    Cogeco internet has been out since we woke up. Their outage website just keeps moving the eta for repair by an hour every hour 🙃

  • jasonrosewell Jay (@jasonrosewell) reported

    @thefrav @cogeco Calling cogeco support routes through sales first (at least it has in the past for me). Brutal. Their Twitter support is way better.