Cogeco

Cogeco Outage Report in Richmond, British Columbia

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Richmond, British Columbia 01/24/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (43%)

    TV (43%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • cybersmithIO James is a half-vaxxed, mask-wearing, hermit 😷 (@cybersmithIO) reported

    So @Bell @cogeco (and I assume @Rogers) all charge customers for a receiver, but you can't use their TB service without the receiver. 🤔 Meanwhile, to watch any of the streaming services like Netflix or Disney, I don't any additional receiver.

  • NomeSays Naomi “we’re *not* all in this together” (@NomeSays) reported

    @cogeco continue to have frequent interruptions to epico. It freezes, pixelates, sometimes restarts itself. This has been the case for weeks, and when we asked to have the older hardwired boxes instead were told - oh that’s $10/month more. Your service is a complete waste of $$.

  • Logansenese Logan Senese (@Logansenese) reported

    @DanSamuels16 @cogecohelps Yea, it seems like this is the new norm with cogeco. They’ve been dropping service like crazy during all of this it’s insane

  • zed_kris KrisEmZed (@zed_kris) reported

    @cogecohelps My husband isn’t receiving emails via his cogeco account either. It’s not a cookie issue - we weren’t using webmail. There’s obviously an issue on your end. Service has been spotty and awful for months now.

  • Baird9965 Baird ✊🏽🇨🇦 (@Baird9965) reported

    Aaand #Cogeco is down. #HamOnt

  • ballett_amy Amy Ballett Artist (@ballett_amy) reported

    Outage is the facer area of St. Catharines #Cogeco

  • adamlebarr Adam LeBarr (@adamlebarr) reported

    @RobertJVeevers2 @cogecohelps @cogeco Interesting... I may shoot you a DM later to gather some information. Daily I have an issue, it be minor to no internet at all.

  • shonigoodfoe abi (@shonigoodfoe) reported

    movie date where we’ve both got bad wifi.. i might as well be looking at a still image of my friend’s face at this point bc it froze 3 minutes ago and has yet to thaw. @cogeco this is me publicly shaming you

  • Logansenese Logan Senese (@Logansenese) reported

    @cogecohelps hey cogeco, writing for my weekly question as to why the wifis down..... again. Gets old having to reset the modem or troubleshoot what’s wrong every 2-4 days. Cmon....

  • Kym_Charlotte Kym (@Kym_Charlotte) reported from North Grenville, Ontario

    Hey @cogeco @cogecohelps . We got a new modem today through Netfox and you people have STILL not done what’s required on your end to activate it. It’s been 9 hours now. We have kids in online school and a business to run during Covid. Get your **** together already. Wtf