Cogeco

Cogeco Outage Report in Richmond, British Columbia

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Richmond, British Columbia 12/30/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (40%)

    TV (40%)

  2. Internet (39%)

    Internet (39%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • LGONWHEELS LG WHEEL (@LGONWHEELS) reported

    @cogeco I believe you guys should make a GLOBAL DNS changing system because you guys know it would of course not be hard to install since the router is running though cable setup anyways there for meaning you could send a global updated meaning whenever severs go down we have a DNS chang

  • Maztik1 Maztik (@Maztik1) reported

    @cogeco All the service providers have been DDOS’d they’ve been attacked by hackers, not their fault folks these things happen

  • brock_mrs Lisa Brock (@brock_mrs) reported

    @Outnumbered5_1 @cogeco Not working for us

  • mikesmoniz Michael Moniz (@mikesmoniz) reported

    @IroquoisRayne @cogeco Don’t trade in one shitty ISP for another. Check out the independent ISPs. 9/10 better prices for better speeds/service

  • Chloe90288873 Chloe (@Chloe90288873) reported

    @cogeco @cogecohelps hi cogeco fix ur wifi

  • nothannah260 🐶 (@nothannah260) reported

    @MariusKarpis @cogeco why don't you just switch to a different network provider??

  • the905guy 🇨🇦Matthew Dunn🇨🇦 (@the905guy) reported

    @BaitHateful @frizzle71849160 @cogeco All of their advertised speeds are “up to” for a reason. They can’t help that one of their servers caught fire. Things happen.

  • cogeco Cogeco Connexion (@cogeco) reported

    Dear customers, We wish to inform you that we have implemented solutions to resolve the situation, and now you should progressively see your services restored. It is important to note that this appears to be a broader issue not exclusive to Cogeco. (1/2)

  • Veruka7salt VS (@Veruka7salt) reported

    @cogeco Sure I get it everyone on line now... but maybe our accounts should be credited bc of no internet service, we pay enough.

  • chengster88 GIR (@chengster88) reported

    @cogeco Cogeco customer service sure treat their customers with rudeness and attitude. I asked to speak to a supervisor. My call got cut off just when I was explaining my situation to Richard the Supervisor. They have my acct. info & yet does not give me a call back to resolve my issue