Cogeco

Cogeco Outage Report in Richmond, British Columbia

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Richmond, British Columbia 12/23/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (40%)

    TV (40%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • ginam_123 Gina Monaco (@ginam_123) reported

    @KitchenBlissCa @mywestdale @cogecohelps Cogeco Connexions reported the outage.

  • jonLogan86 Jon Logan (@jonLogan86) reported

    @judipanik @cogeco Do you realize that technology didn't suddenly advance or change because of the pandemic? Sometimes large scale issues take time to fix, and your personal situation doesn't change that

  • LimestoneDSB Limestone District School Board (@LimestoneDSB) reported

    We understand there is a major Internet outage affecting Cogeco, Bell & Rogers and other supplier customers which is affecting some students and families from connecting to remote learning this morning.

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported

    @cogeco trying to call and it’s telling me the number I’ve reached is it in service

  • pickIeginger minimum hag⁷ (@pickIeginger) reported

    called cogeco and the phone is.... BUSY??? how are you gonna be a customer service line and not even have the automated message play 😭

  • KingAlbertPS King Albert PS (@KingAlbertPS) reported

    We are hearing that COGECO internet is down across the region. Please do not stress if your internet goes down. We will continue to monitor and support this situation as it evolves.

  • VoltzDr Dr.Voltz (@VoltzDr) reported

    @Andrade14Mike @cogeco Lmfao I did not assume anything. I speak from my experience and that is all. Smh. Stop being a keyboard warrior and don’t need to negate how I am feeling towards the service. If you have a separate experience that is great. But I feel very different towards what I am paying.

  • SiniGrko Sinisa Grkovic (@SiniGrko) reported

    @KeeganB63977789 @cogeco I think that we are all relaxed but I would say moreso disappointed with Cogeco’s updates and level of service now. Last time I checked my bills we pay to cogeco quite a bit (more than for gas or electricity). Value for money is the question here! All cool but think about it!

  • FitchSchool Fitch Street School (@FitchSchool) reported

    Cogeco internet is down at the moment. Our teachers are aware; so please do not worry. Hopefully there be a fix soon.

  • chris_savel chris (@chris_savel) reported

    @cogeco Am I going to get a discount for all the money I’m losing because of your unreliable service ?