Cogeco

Cogeco Outage Report in Richmond, British Columbia

Problems detected

Users are reporting problems related to: tv, internet and e-mail.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Richmond, British Columbia 12/16/2025 11:25

December 16: Problems at Cogeco

Cogeco is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (40%)

    TV (40%)

  2. Internet (40%)

    Internet (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • BobCross1938 Bob Cross (@BobCross1938) reported

    @cogeco Yesterday my business COGECO modem fried and I was told that the earliest someone could fix it would be Tuesday! Six days for a service call! Absolutely disgusting service... I just ordered Bell... Should have done it a long time ago

  • xoasacartoon Hassan Khalid (@xoasacartoon) reported

    **** @cogeco ****** *** wifi. Fix your **** up. What ******** am I paying for

  • morikaweb Morika Web (@morikaweb) reported

    @cogeco So to clarify you have a single cable providing service from Hawksbury to Deep River? That’s over a thousand square kilometres! Nearly 400km by highway! All served by a single cable?!? Please at least try to make the excuses sound plausible.

  • ShartyMcWaffles Sharty McWaffles ( 🇨🇦 with Unacceptable Views) (@ShartyMcWaffles) reported

    @krisbanfield @cogeco I didn't mean to be blaming them. I know it's not their fault. What I mean is how are there that many stupid people in this area. lol

  • SM18741 Salli M (@SM18741) reported

    @cogeco i hope it's repaired fast however in my experience with Cogeco if an outage happens on a Friday it won't be repaired until at least Monday

  • jamesnorthgs jamesnorthgs (@jamesnorthgs) reported

    @cogeco @cogecohelps is there a system issue? Our services keep crashing

  • BobbyjoeXFSB Crystal | Commissions Open (@BobbyjoeXFSB) reported

    They said its a cogeco problem but my neighbours who have cogeco as their ISP are not out.

  • Coleman42 Josh Coleman (@Coleman42) reported

    @ShartyMcWaffles @cogeco Lol ahh the ol’ burner account! People blaming Cogeco like it’s their fault someone put a shovel in the ground without marking first is nonsense. We did a ton of landscaping and digging recently on our property, I couldn’t imagine being the reason the whole county is down now.

  • KyBr1987 MY_OP-ED (@KyBr1987) reported

    @cogeco are there issues going on with your services in Hamilton? Internet has been up and down since last night.

  • EnergyFreak22 Energy Freak (@EnergyFreak22) reported

    @cogeco Fix it