Cogeco outages and service status in Richmond, British Columbia

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Richmond, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

• Internet (57%)
• TV (23%)
• Total Blackout (8%)
• Wi-fi (6%)
• E-mail (4%)
• Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike H (@MikeHubbert2) reported 3 minutes ago from Burlington, Ontario

  @cogeco I am so disapointed in your service. I've been without a phone and internet since last Friday, and no one at your company cares. I just keep getting ****** around. If anybody gives a crap about customers, maybe you can contact me. Thanks

• 
  Steve Coville (@SteveCoville) reported 4 minutes ago from Kingston, Ontario

  @MIHomeYGK seems Cogeco is down in Westbrook.. no phone or internet #ygk #kingston #cogeco

• 
  Steve Hayman (@shayman) reported 5 minutes ago from Little Italy, Ontario

  @TOBenfica Yeah I loved that service until Cogeco and TSN broke up in January. Frustrating. Cogeco is happy to let you get to the Sportsnet app but not the TSN one.

• 
  Jennifer L Eagleson (@Anti_Darkiplier) reported 7 minutes ago from Chatham-Kent, Ontario

  Seriously @cogeco get your shit together. I’m tired of my internet dropping and for me having to go onto data to get anything done.

• 
  Shawna Whalen (@shawnaonair) reported 8 minutes ago from Hamilton, Ontario

  @Marianne0417 @cogecohelps @cogeco I finally spoke to someone who seemed to care and was given a small credit to cover some of my data charges with all the days having no WiFi. But the crazy thing is that this new modem is known to have problems and yet they still sell and install them!

• 
  Mike H (@MikeHubbert2) reported 10 minutes ago from Burlington, Ontario

  @cogecohelps please, send a service man out to fix this cable please for the love of God. I have to find a place to live for June 1st. My 3 kids are relying on me to find a roof. I can't without a phone and internet and Cogeco gives zero *****.

• 
  ⚠️Niagara 411 News⚠️ (@Niagara_411) reported 16 minutes ago from St. Catharines, Ontario

  Major @cogecohelps service outage reported in St. Catharines (including mine). Power outages also reported in some areas. No ETA from Cogeco but they are aware of the problem.

• 
  Paul Short (@new_perspective) reported 19 minutes ago from Hamilton, Ontario

  With the current #cogeco outage, I miss TV so much that I am hotspotting Netflix from my phone. #datakiller #withdrawl

• 
  Steve Coville (@SteveCoville) reported 20 minutes ago from Kingston, Ontario

  @stormwx1 The internet was spotty this morning in Kingston both bell and cogeco were down this morning..

• 
  YuNG FAYGO (@Borto_kyle) reported 24 minutes ago from LaSalle, Ontario

  Internet guy is coming to my house for the FOURTH ******* TIME THIS MONTH @cogeco y'all ******* suck I'm cancelling my shit MNSI gang it is...