Cogeco

Cogeco Outage Report in Richmond, British Columbia

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Richmond, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Richmond, British Columbia 11/25/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (40%)

    TV (40%)

  2. Internet (40%)

    Internet (40%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • nothaleylena laley-hena (@nothaleylena) reported

    cogeco sucks so bad, bro. i’m switching.

  • QuinnPerrault Quinn (@QuinnPerrault) reported

    @MindOfDvs @RogersBiz Same thing for me with cogeco here in hamilton. Gigabit down, 20-25mbps up.. all the time🙄🙃

  • oppressedcdn Honest RogersHelps (@oppressedcdn) reported

    @MikeEll07502084 @RogersHelps Cogeco will never go out there when Rogers is there. That's not how cable works.

  • fubarhockeynut wade ellis (@fubarhockeynut) reported

    @cogeco @cogecohelps seriously can your team fix the internet and cable!!!!! Either that or your CSR’s enjoy hearing my voice as I am calling daily or multiple times in a day. AND I HAVE TO UNPLUG AND PLUG THE MODEM BACK IN. WHY???? Why I pay good money for your garbage product!

  • shawnmikey716 Just A Mom (@shawnmikey716) reported

    My 90 year old FIL has been without his landline, or cable TV, since last week. @Bell_Support and @cogeco feel that leaving him without service,with no date to fix, is acceptable! We will be moving all of his services, and our own, to others who value decades long relationships!

  • Mikemmarchand Michael Marchand (@Mikemmarchand) reported

    @cogecohelps which part did you not c your tech support refusing to help me set up my cogeco account? is that the part you cannot comprehend? comprehend?

  • eukaryaj Seanie McEuk (@eukaryaj) reported

    Hey @cogeco @cogecohelps , episode 5 of @HistoryTVCanada Alone Frozen is a repeat of episode 4. Any chance you can fix it?

  • tjallen778 tim allen (@tjallen778) reported

    @cogecohelps @cogeco I was on hold for an hour, then disconnected. Now have been waiting 15 minutes. I just want to reschedule my service appointment tomorrow. This is ridiculous!

  • seanmcc45 Sean M (@seanmcc45) reported

    @cogeco very, very disappointed in your chat function. Horrible customer service. Trying to help my parents, Jen from your chat wouldn't offer any help at all claiming the equipment supplied by your store wasn't there's. Thankfully we got Larry on the phone. Greatest tech ever!

  • Mikemmarchand Michael Marchand (@Mikemmarchand) reported

    @cogecohelps why do tech agents refuse to help me set up my cogeco email acct? nothing but dicking me around..until they help set up my cogeco email i'll refuse to pay the internet portion of my bill!