Cogeco outages and service status in Rigaud, Quebec

Problems in the last 24 hours in Rigaud, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Rigaud, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clare A (@Murphysmom67) reported 2 minutes ago

  Since I am unable to call u or text bc u mistakenly disconnected me, heres the situation. I switched to Cogeco & informed u on Jan 22/26. U gave me a disconnection date of Feb 17/26. I was fully paid up but after Feb 17 u continued to bill me & I stupidly paid bc of your threats a total of $291.33 which u now owe me. When I switched to Cogeco I was told they used Telus lines, thats why my phone still indicated u as the carrier. Cogeco told me Ì shouldnt still b paying u so I stopped. Now you've disconnected me so since Friday I've had no calls, text or data. On top of that you reported me to Equifax. U really expect me to pay u as well as Cogeco? Ur lucky I dont sue u. I should b activated on the network immediately. How about u check your data & my dates then reimburse what u owe me. @TELUS

• 
  Allan Gao (@Allan_Gao12) reported 8 minutes ago

  @cogeco I cancelled my internet service after my contract ended, yet you charged me a $75 early cancellation fee in violation of CRTC rules. I emailed you, but you ignored me. Is this how you treat your customers?

• 
  Giodoc (@dongiodoc) reported 9 minutes ago

  The only Idiot that put fiber on the air. It needs to go underground like power cables. @cogeco

• 
  🇨🇦Wayne🇨🇦 (@Reil76) reported 13 minutes ago

  @IConcedeToNoOne @Bell Ya I had no issues with cogeco, but bell gave me a deal I couldn’t pass up. Wish I would have now.

• 
  MamaStyles (@MamaStyles77) reported 14 minutes ago

  9 hours this week alone on hold as a terminally ill customer.Complaints made to @CCTS_CPRST and @CRTCeng About Cogeco mobile.Their licence to operate should be removed. How I’ve been treated for 4 months is disgusting. I want my 4 months of money back .My 25 hours of time back

• 
  Lexi (@Lexi58746074319) reported 16 minutes ago

  @wallygator23 @cogecohelps @cogeco Exactly. Huge outage and no post on X. They don’t answer the phones either. It’s bare minimum of customer service.

• 
  🇨🇦Wayne🇨🇦 (@Reil76) reported 19 minutes ago

  @shoegirl68 @Bell Ya I’d switched to cogeco for awhile, and then bell sucked me back with a deal too good to turn down.

• 
  Torontonian (@YYZ2YGK) reported 20 minutes ago

  @cogeco Will be calling Cogeco shortly to find out when my plan ends. Being with Cogeco has been a nightmare, saving a little bit of money each month isn’t worth the aggravation. Cogeco ALWAYS seems to be down for one reason or another.

• 
  urskims (@Urstrulykarims) reported 21 minutes ago

  @cogeco Oakville north since 2pm down, customer support not connecting , chatbot useless . Bad customer support .

• 
  Sport Junkie (@adrenalinehooks) reported 23 minutes ago

  @cogeco when are you going to have the issue with Sportsnet resolved!!?? It has been 24 hours now! This is ridiculous, I want the service I am paying for