Cogeco

Cogeco Outage Report in Saint-Gédéon, Saguenay/Lac-Saint-Jean, Québec

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Saint-Gédéon, Québec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Saint-Gédéon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Saint-Gédéon, Saguenay/Lac-Saint-Jean, Québec 09/17/2024 00:40

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (65%)

    Internet (65%)

  2. TV (18%)

    TV (18%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • msesheta msesheta (@msesheta) reported

    Thank goodness I have a son who was able to help me with my issues because I got no response from Cogeco so I would know if it was on their end or mine #mightbetimeforanewprovider @cogecohelps #exceptwhentheydont

  • Ally1775 🍁Ally 🌞🍃🍂 (@Ally1775) reported

    @cogeco Why can't I get through when calling!?🤬I get hung up on or a busy signal!! I was supposed to be hooked up in full on the 15th, after dealing w many liars & rude ppl, I was promised on the 30th. I still don't have my service on in full!

  • sandrafurber BE YOU NOW (@sandrafurber) reported

    @cogeco been waiting since 10:00am to live chat. Our service needs to be moved, nbd although we cannot get through by phone or live assistance. Twice kicked out at around 20th in the queue! What is going on?

  • taylorsabbag taylor (@taylorsabbag) reported

    @cogeco Using a wireless modem with a high-end wireless router - signal is sub-par. Should I use a wired modem in bridge mode instead? How can I swap?

  • Caties_Mommy TH (@Caties_Mommy) reported

    @cogecohelps @griffydeck @cogeco This is what she was told “ Apparently there are still 7000 homes without complete restoration yet. She told me it will take a few days for it to return to normal.” I think that is horrible!

  • MrTyCollins Tyler Collins (@MrTyCollins) reported

    @cogecohelps @cogeco Glad to know it took over 28 hours for you to figure out a problem I fixed on my own router a day earlier.

  • SitecoreChris SitecoreChris (@SitecoreChris) reported

    @cogecohelps @cogeco You should be setting the secondary dns for all customers and systems to 8.8.8.8 then if your dns goes down you have an alternative one then it would not go down like this. That is what I did to get back up and running within 20 minutes after I found out it was a dns issue

  • glennrogers2012 GROGERS (@glennrogers2012) reported

    @cogecohelps @cogeco unable to send email from various devices and multiple users. Return suggests detected spam when content is the word test. 20 minutes on hold to call ctr. Support used to be good. This is very poor. What’s going on? Anyone there?

  • forAnewTrueBlue Cat Lady for All (@forAnewTrueBlue) reported

    @cogeco hi, is Cogeco having issues with cable tv today, in Niagara Falls? My husband is complaining about numerous channels not working.

  • Trishy_R Trish (@Trishy_R) reported

    @cogecohelps @Fear8Itself @cogeco It's all good. Just curious what caused it? Just odd that google, YouTube etc were down too.