Cogeco Outage Report in Saint-Hyacinthe, Montérégie, Quebec

Problems in the last 24 hours in Saint-Hyacinthe, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Saint-Hyacinthe, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

• Internet (56%)
• TV (24%)
• Total Blackout (8%)
• Wi-fi (6%)
• E-mail (4%)
• Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay mack (@jaymack319) reported 3 minutes ago

  @cogecohelps @cogeco This is not a reflection of the employees who have been professional as they always have been. This is directed at the customer srvc & technical support MGMT. We’ve had good experience with cogeco until now, but after minimum of 156 interruptions in 6 days I’m not happy.

• 
  Megan O’Connor (@MeganOCO) reported 4 minutes ago

  @cogecohelps @cogeco You need to fix my wifi internet L9H 2E1 You know exactly which homes are affected You should be crediting accounts for service outages without making customers call or DM

• 
  Ricky Chandarana (@rickypc) reported 8 minutes ago

  @cogeco @cogecohelps have been having internet issues since around 2p. Did the whole routine of reset modem, reset router. Your wifi app says there is an outage but your website says no outage for L6M 3z8. Please help.

• 
  🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported 9 minutes ago

  Anyone else having issues with @Cogeco email service today. Very slow mail downloads and no outgoing mail is being sent. It's not specific to one device as I've tried on several. A little frustrating to say the least.

• 
  Jay mack (@jaymack319) reported 10 minutes ago

  @cogecohelps No Steven, thanks for YOUR PROFESSIONALISM in an awful experience! @cogeco has created a how to book for completely lack common sense. For future reference the simplest answer, is usually the correct one. When a timeline begins with company maintenance, maybe begin with that

• 
  Krakusvw (@krakusvw74) reported 12 minutes ago

  Bye bye @cogeco Awful service is what made me change

• 
  Megan O’Connor (@MeganOCO) reported 15 minutes ago

  Guess what ? I called #Cogeco “we are currently experiencing service problems at L9H 2E1” Same issue as yesterday & 3 days last week give it up #cogeco Sell to #Rogers You can’t cut it

• 
  Jay mack (@jaymack319) reported 18 minutes ago

  @cogecohelps Steven I DMed you. Tech just left & surprise there's nothing wrong with the lines as previously stated on numerous calls w/ Tech support & yday with their manager. @cogeco & @cogecohelps this has got to be the worst customer service I have ever seen. Times internet down 163

• 
  Bryan Robertson (@bworiginals2) reported 19 minutes ago

  @cogeco @cogecohelps having both internet and TV down all weekend is very poor service. Can’t get a technician until Monday?!!! I think switching to #Bell might have to be in the plans as your service is not good at all.

• 
  Paul F (@frambrady33) reported 20 minutes ago

  @cogecohelps If you're a potential customer of Cogeco, re-think it. Cogeco has a tendency to drop their services at the most random of times and quite often, when it's needed the most. And they'll give you nothing but lip service if you reach out. Money over clients.