Cogeco

Cogeco Outage Report in Shawinigan, Mauricie, Québec

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Shawinigan, Québec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Shawinigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Shawinigan, Mauricie, Québec 01/13/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • IronSmithyTV IronSmithy (@IronSmithyTV) reported

    @cogecohelps @cogeco I have called the service line and was told 8 to 10 business days... that's a long time away from my community and my work! Having called should I still fill out the form you mentioned? Thank you for reaching out!

  • erc820 Erc820 (@erc820) reported

    @IronSmithyTV @cogeco 8-10 days to be without a service that is already existing is a REALLY long time.

  • Royal42400885 Royal (@Royal42400885) reported

    @cogeco Called for a service upgrade and got service called instead - excellent customer service - what a joke

  • Royal42400885 Royal (@Royal42400885) reported

    @cogecohelps @cogeco So, you don't want to do anything about horrendous customer service but you want me to read your terms of service? how does that makes sense??

  • FunBTVYT FunB-TV (@FunBTVYT) reported

    @IronSmithyTV @cogeco I feel the struggle, we have one provider here and they can pretty much get away with what they want here, so if they go down it takes them forever to get things fixed, will be right here waiting for the streams sir.

  • Jyroth_ Jyroth (@Jyroth_) reported

    @cogeco **** yourselves

  • Royal42400885 Royal (@Royal42400885) reported

    @cogecohelps Excellent customer service - that's what CSRs say. Been on hold 50mins. That's excellence???!?!?!? Can't image what COGECO would do if you hated me - What a joke!!!

  • MarkKennedyQW 🇨🇦 Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    @cogecohelps @cogeco According to your website the outage could last 3 hours before it’s fixed. I’m hoping that is a longer estimate than you really expect.

  • Trishy_R Trish (@Trishy_R) reported

    @cogeco @cogecohelps Anyone else having issues in Stoney Creek. I checked the map it said it was resolved at 4am. Mine just went out about 15 mins ago.

  • Mikemmarchand Michael Marchand (@Mikemmarchand) reported

    @cogecohelps @cogeco correct me if if wrong but it's the service providers responsibility to stop spam calls as the CRTC regulations dictate? no call lists etc....