Cogeco

Cogeco Outage Report in Shawville, Outaouais, Québec

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Shawville, Québec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Shawville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Shawville, Outaouais, Québec 01/24/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (43%)

    TV (43%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • hackerceo Nick Benik (@hackerceo) reported

    .@cogeco should do something about having a non-toll free number on their website so that visiting Americans can call to report internet and TV outages in K7L 1A6. Toll free numbers that block Americans is bad service if you don't have backup contact info.

  • ImToreos chris toreos (@ImToreos) reported

    The same time every day @cogeco this is getting out of hand. Here i am yet again for the 14th day in a row unable to use the internet at this time of day at all. 3 years of this issue. Still no answers.

  • wuuyyan MaggieNg (@wuuyyan) reported

    @cogeco What is going on now in Waterdown Ontario? When will the service be restored?

  • Melvannie Melissa Van (@Melvannie) reported

    @cogeco @cogecohelps Looking for help on accessing my webmail account. Keep receiving a 'address book service is unavailable' message, and chat is not working.

  • Dillon41657603 Family Man (@Dillon41657603) reported

    @cogecohelps And who charges 75$ to cnacel a service. 75$!!!!!!! We already pay enough as it is to use the service. Shame on cogeco. Time to find new internet. And no more cable especially when we have android boxes now. SHAME ON YOU.

  • jadeparis7 jade paris (@jadeparis7) reported

    @breezeline @cogeco @corporateknight Possibly the worst customer service I have received. I will email you the chat where the agent basically told me to do one and phone wait times of over an hour with no answer

  • Dillon41657603 Family Man (@Dillon41657603) reported

    @cogecohelps Cogeco doesn't help they steal from you. THIEVES. IM PISSED.

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogecohelps Thank you this was weirdess outage ever. This morning all back. Something went on locally in Kingston. Being in our 80s as seniors w/no house phone it was disturbing. Thankfully I got LTE on my cell phone. For hours husband kept calling Cogeco wait time 10 min gave up aft 1 hr.

  • escapeartist2 Escape Artist (@escapeartist2) reported

    @cogeco Are we having a TV outage in Welland. Lower channels. 701 to 713 say "one moment please. jan el should be available shortly". ...stick like that for last 5 minutes

  • ChristyParks420 Christy Parks: 🇨🇦🏳️‍🌈♿♀️👩🏽‍🎓💍 (@ChristyParks420) reported

    @nejsnave We use Cogeco because it's the only internet provider that will give r area any service. It's also the "cheapest" we r paying on disability. I also use Chatr for my cell provider as they don't expect u to have perfect credit like the other places do. That's over $200 a month. 1/