Cogeco

Cogeco Outage Report in Shelburne, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Shelburne, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Shelburne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Shelburne, Ontario 12/10/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (40%)

    TV (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Pammifer Pamela Hermiston (@Pammifer) reported

    @cogeco I lost power yesterday (December 23rd).. as a result i lost phone and internet. It was restored 4hours later. However I noticed that my phone service never came back. (I have internet and phone with cogeco) Is there any info on phone lines being disrupted from the storm?

  • novosad_alex Alex Novosad (@novosad_alex) reported

    @cogeco day three of no internet. What are you doing to fix it?

  • Cokey_the_Bear John Sly (@Cokey_the_Bear) reported

    @cogeco What is the time frame for the Kingston K7M 9C9 area? We never lost power even though your outage page states that's the reason why. Can you elaborate?

  • Mootz613 Hartley (@Mootz613) reported

    I realize this is a first world problem but not having internet, tv or home phone for over 36 hours during the holidays is trying my patience. @cogeco @cogecohelps is absolutely the worst provider I have ever seen. #Cogeco

  • Luney66 ¯\_(ツ)_/¯ Lisa 🇨🇦 (@Luney66) reported

    @IGY6MMCWNZ @cogeco No I had to call from my phone and they wanted to see proof of POA. Techonology is not all it's cracked up to be when it comes to stuff like this. If I wanted to cancel service I can see needing POA but to report an outage? Asinine!!

  • IGY6MMCWNZ ; I G Y 6 (@IGY6MMCWNZ) reported

    @Luney66 @cogeco That seems off to me! I'm not aware of any circumstance where you'd need Power of Attorney to help with utilities, unless of course the family member was medically incapacitated (e.g. Alzheimers). This is the problem with automated/remote customer care. Were you with your Aunt?

  • twittorr Tony Orr (@twittorr) reported

    Good news! The blizzard warning has ended. Still terrible conditions out there but things should start to improve. Hey @cogeco, maybe you could diligently restore services. Service has been out since late Friday. #Kingston #ygk

  • Chaosking243 Nicholas (@Chaosking243) reported

    @cogeco Been without internet and tv since 8 AM on the 24th. It’s now 1AM on the 25th. The outage report is now just gone (which I’m not sure is better than just adding an hour every time like it was). Are there any updates?

  • Luney66 ¯\_(ツ)_/¯ Lisa 🇨🇦 (@Luney66) reported

    Since when does one need Power of Attorney for @cogeco to report an outage?? My Auntie almost 80 yrs old so I tried to call for her. They won't let me unless I'm Power of Attorney!! This is BS. 😢

  • iWhiteshad0w iWhiteshad0w (@iWhiteshad0w) reported

    @cogeco Fort Erie on Albany St still total black out. Any idea when service will be restored