Cogeco outages and service status in Sorel, Quebec

Problems in the last 24 hours in Sorel, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Sorel, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kathy (@Friendshipgal) reported 6 minutes ago

  @cogecohelps @Tim_Larry31 It's major, web site & cogeco phones are down. Any idea when it wil1 be back

• 
  Allan Gao (@Allan_Gao12) reported 6 minutes ago

  I cancelled my internet service after my contract ended, yet you charged me a $75 early cancellation fee in violation of CRTC rules. I emailed you, but you ignored me. Is this how you treat your customers? @cogeco

• 
  Sampson.d.ramm (@SampsonRamm) reported 9 minutes ago

  @cogeco You posted a pic of a dump truck and downed wires, is that implying that is the cause of the mass outage? If so, where is the redundancy in the system that would prevent this one area from bringing down service across eastern Ontario?

• 
  Clare A (@Murphysmom67) reported 15 minutes ago

  Since I am unable to call u or text bc u mistakenly disconnected me, heres the situation. I switched to Cogeco & informed u on Jan 22/26. U gave me a disconnection date of Feb 17/26. I was fully paid up but after Feb 17 u continued to bill me & I stupidly paid bc of your threats a total of $291.33 which u now owe me. When I switched to Cogeco I was told they used Telus lines, thats why my phone still indicated u as the carrier. Cogeco told me Ì shouldnt still b paying u so I stopped. Now you've disconnected me so since Friday I've had no calls, text or data. On top of that you reported me to Equifax. U really expect me to pay u as well as Cogeco? Ur lucky I dont sue u. I should b activated on the network immediately. How about u check your data & my dates then reimburse what u owe me. @TELUS

• 
  davide (@DavideVaracall2) reported 17 minutes ago

  My Wi-Fi is not working it’s been slow the whole week @cogeco

• 
  Sharon Desr (@SharonDesRO) reported 18 minutes ago

  @MrStache9 All my kids had cells so I killed my landline 14 years ago. Cogeco pissed me off so bad I also killed my internet connection with them and went with some place local.

• 
  Tatted_Stephen82🇨🇦 (@charmedone11) reported 20 minutes ago

  @cogeco outage in Renfrew

• 
  TM™ (@TerraMagni) reported 22 minutes ago

  @mmabrey1 Should've answered the phone, @Rogers . This is a bad look ! Glad I switched years ago, their customer service was always bad. For those in here saying "switch to Bell", respectfully, no. Get cogeco if you can. Bell are the biggest crooks in the game.

• 
  gg (@bruins31311) reported 23 minutes ago

  @cogeco why is epico once again down none of the Channels work!

• 
  urskims (@Urstrulykarims) reported 27 minutes ago

  @cogeco Oakville north since 2pm down, customer support not connecting , chatbot useless . Bad customer support .