Cogeco outages and service status in Sorel, Quebec

Problems in the last 24 hours in Sorel, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Sorel, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Torontonian (@YYZ2YGK) reported 10 minutes ago

  @cogeco There is no patience from me Camille. Our service was working and is now out again. As I said in a previous post, I will be calling Cogeco tomorrow to see when my contract is up and promptly switching out. Cogeco service is amateurish at best.

• 
  Rolomite (@rolomite) reported 11 minutes ago

  Hi @Cogeco, could you please confirm whether evening phone support for existing-account and billing issues has been discontinued? It appears customers can still call in the evening to purchase new services, but not to deal with an existing account. Is that correct?

• 
  MamaStyles (@MamaStyles77) reported 15 minutes ago

  If anyone needs help @nejsnave They can message me and I can compile names etc and send to Jen.I don’t have call service thanks @cogeco but my data is good!

• 
  mike grand (@mike_grand95449) reported 16 minutes ago

  Now I have to hard reboot the epico box to get the channel up/down on the remote to work. It never ends with your ****** equipment. Canceling my service when my contact is up. @cogeco

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 18 minutes ago

  @cogeco Epico is the worst technology I've seen since the 1990s but I am sure @cogeco is saving money for their shareholders and that's all that matters

• 
  💀extremeXmetal💀 (@extremeXmetal) reported 20 minutes ago

  @alancross Cogeco seems like the only provider having problems. Every other provider seems normal.

• 
  🇨🇦Wayne🇨🇦 (@Reil76) reported 22 minutes ago

  Hey @Bell I have had internet issues for three days now!! Whenever I call your tech support people will look into my modem and say everything’s fine. One minute my speed is lightning, and then it’s gone. My cameras cut out, my alarm won’t work, but they refuse to do anything! This is why I left you before for @cogeco and I’m about ready to do it again!!!

• 
  fore_not_four 𝒲𝒾𝓁𝓁𝒾𝒶𝓂 POPS 𝒟𝓇𝓊𝓂𝓂𝑜𝓃𝒹 (@altimaguy11) reported 24 minutes ago

  @LaciMarieKnight The CRTC controls all in Canada & creates regional monopolies , allowing companies to continue giving poor service at high prices. Bell Canada is the worst of the worst with Cogeco and Rogers close behind. They render only services they have to give while controlling what we see.

• 
  Allan Gao (@Allan_Gao12) reported 26 minutes ago

  @cogeco I cancelled my internet service after my contract had expired, but you deliberately violated CRTC rules and charged me a $75 early cancellation fee. I emailed you about this issue, but you have ignored us. Do you regularly treat your customers this way and deliberately overcharge

• 
  Bob Loblaw (@Avocado26430508) reported 30 minutes ago

  @cogecohelps Oh no? Pay me half my days wage. Do your damn job and show up when you say you are. Useless. Need more competition in this country to get rid of loser companies like cogeco