Cogeco

Cogeco Outage Report in Sorel, Montérégie, Québec

Problems detected

Users are reporting problems related to: internet, tv and e-mail.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Sorel, Québec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Sorel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Sorel, Montérégie, Québec 11/17/2025 09:50

November 17: Problems at Cogeco

Cogeco is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (40%)

    TV (40%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Dtaylor3266 Dianna Taylor, CPA (@Dtaylor3266) reported

    @cogeco All of your phone numbers are saying they are out of service. What is that about? Can’t get to your website either??

  • merritt_ps WilliamHamiltonMerrittPS (@merritt_ps) reported

    Attention WHM families. There is an internet outage with Cogeco if that is your provider.

  • tobiascarryer Tobias Carryer (@tobiascarryer) reported

    @cogeco Here's how to fix it on Mac: Settings > Network Click on Wi-Fi on the left. Click "Advanced..." on the bottom right. Click DNS at the top. Click the plus sign on the bottom left under "DNS Servers". Type 8.8.8.8 Do it again for 8.8.8.4 "OK" and "Apply"

  • Lina_Buns Lina🦄🐱 (@Lina_Buns) reported

    @cogeco Another fix: if you have a VPN, turn it on.

  • justincooke182 Justin (@justincooke182) reported

    @constanzapool @cogeco No extra cost. Think of it like using Google's "phonebook" to translate addresses rather than Cogeco's. When the outage is resolved, I would switch it back to the previous state but there's also no harm in continuing to use Google's DNS servers (or any other DNS servers).

  • PatrickWMcGuire Patrick McGuire (@PatrickWMcGuire) reported

    @BobsFavDaughter @cogeco Not working in Burlington and out to Windsor as well.

  • HamiltonFASD Hamilton FASD (@HamiltonFASD) reported

    @cogeco Any idea on timing for resolving the lack of service? Also perhaps listing the areas affected?

  • chiabelss Francesca (@chiabelss) reported

    @cogeco I'm trying to call your customer service but it's cutting me off. It's understandable that there's technical difficulty at the moment but even calling the customer service is bad too

  • johnran17552154 john randall (@johnran17552154) reported

    @cogeco Amy further resolving the issue slowgeco

  • breadbandito Bread (@breadbandito) reported

    @pickIeginger All of cogeco is down rn in halton/hamilton etc