Cogeco outages and service status in Sorel, Quebec

Problems in the last 24 hours in Sorel, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Sorel, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iqbal Faizer (@IFcomic) reported 2 minutes ago

  @Bell @cogeco For crying out loud, you started as a PHONE COMPANY, and now you can't even do that right, warning us the phone won't work if there's a power outage. Phones were better in the '90s because outages HAPPEN. I hate you, @MarkjCarney, for letting this happen.#CdnPoli Also #genocide.

• 
  Crypto_10 (@Crypto_10_10) reported 3 minutes ago

  @cogeco @cityburlington @cogeco — you guys officially have the worst customer support in the market. My bill jumped from $70 to $140 because my “promotion ended.” Even in the worst case, $140 for 1 Gbps is robbery.

• 
  Tricia Robson (@robson_tri87484) reported 3 minutes ago

  So over service from @cogeco. Constantly have to restart/update just to get the TV to work. The price is getting ridiculous, they give you offers say its good for so long but no not true. should not have to keep calling to adjust. Loyal customer for years but time to move on.

• 
  Erik Boivin (@tattooPeel) reported 4 minutes ago

  Why would Cogeco follow me now! just cause i finally realised what going on! And why my internet is is always down why do i pay for an impossible speed ! Why no one told me about the 500 mb /sec before i paid years of full price!! Yeah! i cought on!

• 
  🇨🇦BR (@Mitts64) reported 7 minutes ago

  @merry123459 Sadly, Cogeco and Bell also play their games. None are a millimetre better. Until the government wakes up and breaks them down nothing changes.

• 
  The Terrible Hook (@TheTerribleHook) reported 9 minutes ago

  @cogecohelps I don't let anyone push me around but I push back with a custom-made style that's "Deadpool meets Downton Abbey", Jodi. I even have a service award for it. #Cogeco

• 
  Alfred E. Newman (@notsobigkahuna) reported 11 minutes ago

  @cogecohelps Everyone I speak to from @cogeco says all the right things… then nothing happens. It actually said in the work order that 2 techs are required. One showed up. This is the 3rd time this exact problem has occurred.

• 
  a j s b (@Brooksajsb) reported 12 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  Laurie Nadon (@lnadon3) reported 12 minutes ago

  @bell now would be a good time to send representatives to the Kingston West area and offer some deals to switch ... lots of @cogeco issues lately

• 
  Loud mouth (@solkumar) reported 15 minutes ago

  @cogeco raised my monthly invoice right out of the blue by $50. Poor service and pathetic customer support. Called to cancel and they only work 9 to 5 from Monday to Friday. These people should be taken to code or causing misery to their customers.