Cogeco Outage Report in Sorel, Montérégie, Québec
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Sorel, Québec
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Sorel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (55%)
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TV (25%)
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Total Blackout (8%)
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Wi-fi (5%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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mamacanada
(@mamacanada1) reported
@cogeco your service is the worst! Your poor reception, freezes is for the 3rd day now, it’s unacceptable! What’s going on with the internet??? #cogeco
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Heals Weird Dude 🎗
(@HealsWeirdDude) reported
@cogecohelps @cogeco what is going on, your internet keeps dropping completely off every hour it seems rendering everything I do useless, and it’s not a problem with my router as it says “connected, no internet” it’s getting really annoying as this has been happening for a while.
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🇨🇦 Robbie McQuade 🇺🇦#StandWithUkraine
(@mamasaurusof2) reported
@cogeco Thank you for the great service today. My technician repaired/restablished my phone service. He fixed the 'jumble' of wires in my home In these days of nearly non-existant customer service, the service was outstanding. Please tell me how I can recognize him with Cogeco.
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Peaches The Irritable
(@JerrySawyer1995) reported
My Cogeco internet has been on and off so much the last week or two and it’s making me so ******* angry. I shouldn’t have to continually look down to notice my phones been on data watching YouTube and **** for like an hour at a time.
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David Rimmer
(@DavidLiverpud) reported
@cogecohelps Since the power outage in Rockwood, ON on Tuesday my Cogeco service has been frustratingly intermittent. I have followed directions to reboot my modem and my wifi routers, but have issues still popping up. Including right now. Is there a report of an outage here?
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Andrew
(@wellywheeler) reported
@David_Moscrop We had a similar experience with TekSavvy / resold Cogeco. In the end, TS advised us to buy directly from Cogeco in order to get better support, which was the solution. 1/2
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MaryAnn Hudecki Thompson
(@maryannht) reported
@cogeco @cogecohelps COGECO is the most unreliable service at this time. We are getting very upset with the skips, freezes, poor reception. Bell is looking very appealing.
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Shawnee Robertson
(@s_robertson1212) reported
3 days without cable, spoke to 6 customer service reps and got 6 different answers, transferred to 2 departments with no answer, no managers reachable or will return calls. @cogeco is an absolute joke. Will deff be switching.
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Andrew
(@wellywheeler) reported
@David_Moscrop Our specific problem was the same - constant disconnection and low speeds. Turns out the cable from the node to the house had essentially rotted. Cogeco tech ran entirely new cabling (no charge for us), and it's been a huge improvement. 2/2
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Brian Kelsey
(@thebriankelsey) reported
@natnewswatch I switched from Cogeco to Rogers and Cogeco could not transfer the number cleanly. Rogers was unable to fix this. Telecommunications complaint mechanism did not work either…..