Cogeco outages and service status in Sorel, Quebec

Problems in the last 24 hours in Sorel, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Sorel, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  S T Lake (@Stabatare) reported 2 minutes ago

  @cogeco Your INTERNET IS **** AND ISNT WORKING ANYWHERE IN BELLEVILLE ONTARIO!!!!

• 
  Allan Gao (@Allan_Gao12) reported 4 minutes ago

  @cogeco I cancelled my internet service after my contract ended, yet you charged me a $75 early cancellation fee in violation of CRTC rules. I emailed you, but you ignored me. Is this how you treat your customers?

• 
  Raphaël Vignes (@RaphaelVignes) reported 5 minutes ago

  $CCA.NE Cogeco Communications: Paid 6.6% to own a stock priced for a (not so certain) slow death. Cogeco is a Regional North American cable: internet, TV, phone, thin MVNO. ~1.6m subs. Canada holds. Breezeline (13 secondary US states) is the problem child. Kind of a Mini-Comcast (disclaimer: owner). The familt keeps 80% of the votes via $CGO. Thesis. C$60, 5.0–5.3x EBITDA, 13x FCF, 6.6% growing dividend. FCF still C$500–550m on C$2.5bn of equity. Monte Carlo (20k): median C$88 / mean C$93, 79% of paths above spot. You get paid while waiting for US to stop getting worse. Risks. Breezeline is half of EBITDA and still losing broadband to fibre/FWA, they just wrote off C$1.2–1.8bn. Maybe sold once the operations will have improved? Net debt C$4.44bn (3.2x). Buybacks paused until ~3.0x. Priced in. Ongoing −2/−3% sales, margins stuck, capex stuck 20% of sales, WACC 8.5–9%. Discounts. dying-cable multiple + ugly US mix + leverage + dual-class shares. Not investment advice.

• 
  narr 🌴 (@notnarr) reported 8 minutes ago

  @mscranny @kwebber14 @cogeco Bell is bottom of the barrel slop. The slowest and least reliable wifi in Canada hands down. I’ve tried every wifi in my area and Cogeco has been the best besides all these dumb outages

• 
  t time (@rocketjr12345) reported 10 minutes ago

  Ontario wide cogeco outage #GetMeOutOfThisProvince

• 
  Barsky (@Barsky420) reported 15 minutes ago

  @justin_sens @Johnny_Tins @SteveOnSens Virgin and Cogeco respectively but have spent numerous unfortunate years with both Rogers and Bell as my phone service provider

• 
  kevin (@ezrock_tor) reported 19 minutes ago

  @cogeco hi,jodi thank you reach me. It's little but upset last night when system outage,and no phone support and no outage shows in your website.

• 
  Allan Gao (@Allan_Gao12) reported 20 minutes ago

  @cogeco I cancelled my internet service after my contract had expired, but you deliberately violated CRTC rules and charged me a $75 early cancellation fee. I emailed you about this issue, but you have ignored us. Do you regularly treat your customers this way and deliberately overcharge

• 
  Bharat🇮🇳(Modi Ka Parivar) (@milky1004123) reported 21 minutes ago

  @cogeco Any update on the internet restoration in Oakville, my work is getting heavily impacted? Please provide the service restoration time

• 
  davide (@DavideVaracall2) reported 22 minutes ago

  My Wi-Fi is not working it’s been slow the whole week @cogeco