Cogeco

Cogeco Outage Report in St. Marys, Ontario

No problems detected

If you are having issues, please submit a report below.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in St. Marys, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Marys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in St. Marys, Ontario 11/27/2025 13:45

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (40%)

    TV (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • EtainRhiannon Etain Rhiannon (@EtainRhiannon) reported

    @cogeco Will Cogeco be providing any compensation to their customers? This is a huge outage with terrible timing (and affecting businesses, people who are working, children attending school, etc.).

  • rj_tweety rj_tweety (@rj_tweety) reported

    @cogecohelps It just calls out Cogeco doesn't have an incident response plan especially for communication and the status page is useless when it does not function. Banner on your main site should be updated when experiencing a major outage. Please pass along to management. Thx.

  • NealYako shihPoop (@NealYako) reported

    @Carminevittori5 @cogeco My COGECO internet has been crappy for the past 6 months. We’ve been with them for 10 years and it’s gotten unbearable. EVERY DAY we have a service disconnection and we are in a fairly large city. The tech has done nothing either!

  • bdepaepe63 Bryan de Paepe (@bdepaepe63) reported

    @JessPetrella82 @cogeco It's called entropy and all matter is subject to it's effects. Computers will eventually all have an internal connection break, just like cars they will break down eventually, nothing lasts forever.

  • majimakmusic maktothefuture (@majimakmusic) reported

    @cogeco Hello my service just went out in downtown St Catharines

  • Costa_Klad Costa K (@Costa_Klad) reported

    @cogeco @OakvilleMayor Can you please publish instructions for users to change their DNS to googles DNS which would solve the problem for them until you fix your DNS servers

  • TheLarrySty Joyce (@TheLarrySty) reported

    @cogecohelps @CizmarLori @cogeco Still no service here in Burlington 😔

  • SitecoreChris SitecoreChris (@SitecoreChris) reported

    @carol_nasvytis @CBCAlerts @cogecohelps Can you login to your cogeco modem? If so you click on connections and wan then edit then where it says primary dns you click manual and enter 8.8.8.8 then where it says secondary dns set it to 8.8.8.4 then save. It will restart your modem then you will have access again

  • broxsterman Guy (@broxsterman) reported

    @cogeco With such a substantial outage impacting millions, during a pandemic, I think more frequent updates would be appropriate

  • Amy12724680 Amy (@Amy12724680) reported

    @Carminevittori5 @cogeco I hope that if all the customers pay less money for this hour (more for me cuz it's not back yet), and all the problems that created Cogeco doesn't (by interrupting service) complaint and will b able to survive right.