Cogeco outages and service status in St. Thomas, Ontario

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Thomas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nekojima (@_nekojima_) reported 4 minutes ago

  @peggy_blair Freedom calls with offers, even when it lowers my bill & better plan. When Cogeco increased, I checked site and got the best offer for 20 months for the same service. I called Rogers for my parents and lowered their bill by $60+. Calling and asking seems to helps us.

• 
  EconomicWoes 🤖 (@ManyBeenRinsed) reported 10 minutes ago

  Cogeco operations in Burlington has let go of hundreds of employees. Teams of 15 down to 2. Managers of 20 down to 5. AI chat bots taking over. This is happening everywhere. Expect more of this over the coming 12 months.

• 
  ian jason bradley (@ianjasonbradle1) reported 11 minutes ago

  @cogeco Yeah I don't know what's going on with your company but whoever came out did my internet. It's definitely not working and I was told there was maintenance going on. I looked now there's no notification. I reset my modem and still not working. What the Hell

• 
  CanadianSoul 🇨🇦 🇩🇰 (@carol_nasvytis) reported 12 minutes ago

  @peggy_blair It’s ridiculous. Like when I called Cogeco to negotiate a better deal - I was told the advertised rates were only for new customers. So I became an former customer and switched to Bell now that bill is going through the roof. I don’t want to play this game 😡 Just stop gouging me

• 
  Clay Berlo (@cberlo) reported 13 minutes ago

  @cogecohelps this is what my Cogeco EPICO looks like right now. I've been on hold for almost an hour now... #CogecoHelps #EPICO #fail

• 
  Heidi (@HeidiRich72) reported 14 minutes ago

  Renegotiate with @Bell we just moved house 2 months ago left Cogeco, Bell gave us a 2 yr deal $80/month I only wanted their best wifi they threw in basic cable and landline. Had some tech issues needed a technician just got a $75 technician charge but I’ll fight it tomorrow

• 
  HVACgineering (@hvacgineering) reported 15 minutes ago

  @ManyBeenRinsed I cancelled with Cogeco when they increased our bill without any notification last month. Internet performance was awful a lot of the times leading up to the increase

• 
  Vicki (@VickiSMcKinney) reported 16 minutes ago

  @cogeco, where did my channels go? I only get 700. We can watch stuff we have recorded so it not the box. Can you help.

• 
  Therese (@theresemacdona6) reported 18 minutes ago

  @cogeco. Holy ****! They call me telling me I owe them money. Been with them for a little over a month. I have to tell them I’ll call them back. I check with my bank. Yes I paid 4 days ago. I call them back. They advise me to call them each time I pay from my bank account! 🙄

• 
  HumbertOst (@christiancont) reported 22 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!