Cogeco

Cogeco Outage Report in St. Thomas, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in St. Thomas, Ontario 12/14/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (40%)

    TV (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • natnathab natalee (@natnathab) reported

    @cogeco 8 days since the storm in #ptbo, still no internet and no one can provide a time of restoration, can you help?

  • tajaunzems Tatiana Sutherland (@tajaunzems) reported

    @cogecohelps That is unfortunate because it is the third time two weeks I’m am losing actual monetary income because of your service going down. @cogeco we have no other options and you are hurting my ability to make an income

  • celadon2 linda rosborough (@celadon2) reported

    @cogecohelps @cogeco Is there any updated info on Peterborough service? Your website still says there is no outage at my address, but no amount of rebooting, unplugging/replugging will change the fact that there has been no service since Sat.

  • dangerousjd JD - Hi There (@dangerousjd) reported

    @cogecohelps @PieMercenary @cogeco My internet has been out since Friday at 6.30pm.... Hope you guys plan on handing out rebates...shouldn’t have to pay for a service we are not getting... Perhaps bell might want my buisness

  • Jason06472531 JMan (@Jason06472531) reported

    @cogeco I call bull crap I still don’t have net I am u promised on the website to have it on by 12pm and that time came and went Ty for the letdown

  • sdja3 Sue Adam 😷🧡💉💉 💉🦠 (@sdja3) reported

    @cogeco another outage this morning (5:40 am) but at least this one detected on your page! Why would planned outage last more than 24 hours? Spotty internet and tv service🤬🤮#Sarnia #Outage #Epico

  • MaryBrighton Mary Brighton (@MaryBrighton) reported

    @susanneapril @cogeco Same!! @cogecohelps Even though their website says no outage detected.

  • MaryBrighton Mary Brighton (@MaryBrighton) reported

    @cogecohelps Thanks Graham but I’m literally chatting with Cogeco right now and they are saying the website is not accurate or up to date. My postal code says no outages, Cogeco technician (yesterday and today) says there is still an outage,

  • pmarriott Paul Marriott, PhD. (@pmarriott) reported

    @pluc @cogeco @Videotron In other markets where there's "competition" there is still only one physical grid, though, and one grid operator/maintainer. I have no idea how it works for cable network infrastructure though.

  • jondeli78 Jonathan (@jondeli78) reported

    @cogeco is there a problem with technical support. Live in waterdown and I've tried calling multiple times and phone disconnects.