Cogeco

Cogeco Outage Report in St. Thomas, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in St. Thomas, Ontario 09/18/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (20%)

    TV (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • RobinsonforNow Karen (@RobinsonforNow) reported

    @cogecohelps phoned Crave about missing episodes of Your Honor, The Investigation. I was told latest episodes on their web page & they should show up On Demand. Told it’s Cogeco technical problem.

  • Captrjd Richard Deschambault (@Captrjd) reported

    @cogecohelps @cogeco . I will not complain about techs or even the agents, they try their best. But as an institution, Indescribably bad customer service is where you stand. Get my bill sorted out!

  • MrsCookiMunster Megs (@MrsCookiMunster) reported

    Wow @cogeco my house burned down and you still want to charge me for the modem that burned? Thanks for the compassion!

  • axceder Jpm (@axceder) reported

    @cogecohelps Leaving at Alma I used a openvpn with a ACN modem. I have Cogeco modem too. If I connect through the vpn with the ACN, throttle speed start at around 19h30 and stops at 21h30. If I connect the vpn with the Cogeco modem, there is no throttling at all. Can you help?

  • JudyShanty10 JUDY (@JudyShanty10) reported

    @cogeco is it down? I have no service.

  • clrkaitken Clark Aitken (@clrkaitken) reported

    Love that I get to choose between Internet through Bell or unbelievably slow as **** service through Cogeco because telecom is a monopsony that nobody seems to give a **** about protecting customers.

  • MetricJester The Metric Jester 🇨🇦 (@MetricJester) reported

    @alfaraph @elybeatmaker You could just keep it on 8.8.8.8 and 8.8.4.4 if you want. We did that during the huge Cogeco / O-Net DNS outage, and I haven't changed it back

  • Rose56797734 Rose (@Rose56797734) reported

    @cogecohelps @cogeco It's upsetting especially when u pay for the service

  • Menagerieof22 Ellen Molloy (@Menagerieof22) reported

    @cogeco Thanks for shutting my internet down with no notice from 12-7am. Not like I had an online customer service shift or anything.

  • edenwang1122 Eden **** (@edenwang1122) reported

    @cogecohelps I just upgrade my cogeco internet connection from 360M to 1Gb. But usually the real speed is only 200M, and sometime it's less than 50M. What's matter with cogeco service. I paid more but get less?