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Cogeco

Cogeco outages and service status in St. Thomas, Ontario

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Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around St. Thomas, including 0 direct reports.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Thomas, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDanilo
    Nilo (@TheDanilo) reported

    @cogeco @cogecohelps Can u explain why my in-laws home was the only house on the street without service during the outage while their next door neighbours beside them and across the street with Cogeco had service???? Doesn’t make sense.

  • EMTsquared
    [EMT]² Emmett (@EMTsquared) reported

    Cogeco is hands down the worst telecom monopoly in Canada. They pay employees poorly and charge exorbitant rates that rise every few months. **** the Competition Bureau, the Ontario labour minister, and **** this company.

  • WendyStafford14
    Wendy Stafford (@WendyStafford14) reported

    @cogeco Not just Epico were impacted, my normal service was also. During the Grey Cup, screen would go completely black on numerous occasions, pixelated every 30 to 40 seconds. Tried calling tech support to no avail.Can you not handle the customer demand?

  • PeterHRatcliffe
    Peter Ratcliffe, forever Canadian 🇨🇦 (@PeterHRatcliffe) reported

    @cogecohelps wasting time trying to get to a customer service agent seems to be a normal part of the Cogeco Experience. We have periods of impossible to watch EPICO TV daily because of lack of bandwidth and signal drops. Will soon be going back to Bell Fibe unless we can ../2

  • FavaroKaren
    Karen Favaro (@FavaroKaren) reported

    @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca

  • tattooPeel
    Erik Boivin (@tattooPeel) reported

    @cogeco What wrong with ur service its always disconnecting i cant even load a msg on X before i loose connection! tried to reach you via the internet but i loose my connection so What do i do exept calling and cancelling i pay for 1000 mb i get not even 150 mb and up load .4 mb!

  • Allittlefish
    Fonz (@Allittlefish) reported

    @robson_tri87484 @cogeco Same here. Wish they never brought this EPICO crap on. Sorry Cogeco but you went backwards. Talk to you soon.

  • LynnShughes7
    Lynn (@LynnShughes7) reported

    @cogeco Is epico still down in the aldershot burlington area?

  • theresemacdona6
    Therese (@theresemacdona6) reported

    @cogeco. Holy ****! They call me telling me I owe them money. Been with them for a little over a month. I have to tell them I’ll call them back. I check with my bank. Yes I paid 4 days ago. I call them back. They advise me to call them each time I pay from my bank account! 🙄

  • franticlimbo
    Frances (@franticlimbo) reported

    Sorry @cogeco but your customer service phone/chat/online totally sucks