Cogeco

Cogeco Outage Report in St. Thomas, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in St. Thomas, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Thomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in St. Thomas, Ontario 03/26/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (25%)

    TV (25%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • RGrivel Rachel Grivel (@RGrivel) reported

    @cogecohelps Please help, we recently had Cogeco installed for tv, internet and home phone. The home phone uses wall jacks and has stopped working. I have used the chat and called an agent but have not solved the problem.

  • Skiingmom2 Skiingmom🙋‍♀️🎿❄🇨🇦🇦🇹🍻 (@Skiingmom2) reported

    Hey @cogeco what's up with Webmail? Keep getting errors.

  • TaylorImeson Taylor Ando (Imeson) (@TaylorImeson) reported

    I am amazed every day at how awful the Epico service that @cogeco forced me to get is.

  • JoeExotic JOE EXOTIC (@JoeExotic) reported

    @cogeco My 85 year old neighbour has come over to my house three times this week now because he was having trouble with his new internet TV you guys sold him. You are a garbage company and I wish you nothing but pain.

  • Ottawan81 Wilson (@Ottawan81) reported

    @cogecohelps @cogeco No, you guys always ask me for an account password and I was never given one nor did I ever choose one, so no one ever helps me.

  • Brianna64617087 Brianna H (@Brianna64617087) reported

    @cogeco pretty bad when you login and try to view your bill online and the error message is “403 forbidden”.

  • Ottawan81 Wilson (@Ottawan81) reported

    @cogecohelps @cogeco I've called in, this is how I know it's a problem. Three times I've called to one of your agents and they end the call when I say I have no PIN. I appreciate your attempt to placate me, but it hasn't helped at all.

  • Ottawan81 Wilson (@Ottawan81) reported

    It's beyond me that @Cogeco raised their rates when their service is so inconsistent. Perhaps I pay as consistently as they provide me internet. Absolutely the worst. Wish Canada didn't have only a handful of providers so that Cdns had more choice.

  • DJennings2012 Dj (@DJennings2012) reported

    @TekSavvyCSR @TekSavvy Cogeco tech arrived today, 4d w/out iinternet/voip service. Turns out, AS WE SAID on Wednesday, our service went out within 5 min of the cogeco truck arriving at the house next door. Apparently the tech took OUR line and connected it to the house NEXT DOOR. NOT IMPRESSED!

  • scottishsimon Simon Kay 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇭🇰 🇨🇦 🇺🇦 🍀 (@scottishsimon) reported

    Three months and we're free of @cogeco and the biggest misnomer @cogecohelps (helps!). The service drops out constantly. Right now is the second night in a row where we are in Belleville. Can't wait to get rid...