Cogeco outages and service status in Sutton, Quebec

Problems in the last 24 hours in Sutton, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Sutton, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fungus Trungus (@LeagueOfSmell) reported 4 minutes ago

  @cogeco any update on the internet outage in the Waterdown area?

• 
  St. Mo🇺🇦🌻☮️🙏 (@saintmo12) reported 6 minutes ago

  @peggy_blair @FireAndIce48 I feel exactly the same way. Cogeco the exact same bs! It infuriates me. My mother's bill in one year went up 89%! I refuse to pay for cable, I have antenna tv, use locally owned internet provider with awesome service & a streaming service. These companies don't care about you.

• 
  SugarHiccup (@AnnTipathy1752) reported 8 minutes ago

  @cogeco Set top box is still out. Seriously, a day and a half. Yes, I've reset it multiple times and even reset my modem, hoping it would find a signal.

• 
  a j s b (@Brooksajsb) reported 14 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  Griff0n (@_griff0n) reported 15 minutes ago

  I helped my parents switch internet away from @cogeco because of the slow upload speed. Fifty megabits per second upload is slow. Seven months after switching to a competitor, a contracted technician with no signage on his van was rude and cut my father's two coaxial cables outside instead of unscrewing theirs and left almost a meter of coaxial on the line at the road. A month later, two Cogeco sales men showed up at supper time were audibly annoyed while asking why we switched to a competitor and offered "the highest speed" and did not want to say if the upload speed is close to a thousand megabits per second.

• 
  Cogeco (@CogecoQC) reported 17 minutes ago

  @RogerCoutu22272 There has been no mentions of a mass credit for the outage. If you'd like your situation studied, I would give us a call. Francis - Cogeco

• 
  Tim-Wit (@timlewisgeddes) reported 25 minutes ago

  @cogecohelps It’s all fixed now, but it’s generally a pita. Why shouldn’t I go to Rogers or Bell? I had a Cogeco door knocker talk me into $110 a month and now it’s turned into $150 a month. I feel I got scammed.. why don’t we have NHL network? So many reasons to change providers atm

• 
  Shannon Lee (@shannleevee) reported 27 minutes ago

  @GregGilhooly @cogeco Cogeco was aweful 20+ years ago when I was at Fleming. Hope you get your issue dealt with

• 
  Mark Goldberg (@Mark_Goldberg) reported 28 minutes ago

  Frederic Perron, @cogeco CEO tells @scotiabank conference they are looking to stabilize US customer trends, focus on cash generation. With Canada, creating better cash flow. Even with sizeable dividend (5.4%), he says company has $400M cash, sizable for a $3B company

• 
  Devyn Farrugia (@devynfarrugia) reported 30 minutes ago

  @cogeco My patience, for dealing with your customer support!