Cogeco outages and service status in Townsend, Ontario

Problems in the last 24 hours in Townsend, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Townsend, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cris (@Cricrifi) reported 4 minutes ago

  Ontario people thinking of switching to Cogeco mobile DO NOT MAKE THE MOVE. My 76yr old mom was swindled. Horrible customer service. Tried to move back to her other provider now COGECO mobile won’t port her number. Over 20 hours lost on phone. @cogecohelps

• 
  EconomicWoes 🤖 (@ManyBeenRinsed) reported 7 minutes ago

  Cogeco operations in Burlington has let go of hundreds of employees. Teams of 15 down to 2. Managers of 20 down to 5. AI chat bots taking over. This is happening everywhere. Expect more of this over the coming 12 months.

• 
  CARTY CARTY (@deliaflower1) reported 9 minutes ago

  @cogecohelps Wish I could tell you Sandra but as Cogeco has not still got the issue of Motorola compatibility sorted... I'm on the outside looking in!

• 
  adam (@24k_adam) reported 9 minutes ago

  I just ate a granola bar. Instead of throwing the wrapper in the garbage I threw it at my Cogeco router. I’m doing my part and saving the environment, putting trash where it belongs.

• 
  Therese (@theresemacdona6) reported 10 minutes ago

  @cogecohelps @cogeco I called Cogeco before about some issue. When I got a call back I was driving my car! Hardly useful. Yes they renewed a backyard cable (which should have been checked on installation!). I guess you get what you pay for

• 
  Griff0n (@_griff0n) reported 12 minutes ago

  I helped my parents switch internet away from @cogeco because of the slow upload speed. Fifty megabits per second upload is slow. Seven months after switching to a competitor, a contracted technician with no signage on his van was rude and cut my father's two coaxial cables outside instead of unscrewing theirs and left almost a meter of coaxial on the line at the road. A month later, two Cogeco sales men showed up at supper time were audibly annoyed while asking why we switched to a competitor and offered "the highest speed" and did not want to say if the upload speed is close to a thousand megabits per second.

• 
  pirangi13 (@shanupirangi) reported 13 minutes ago

  @cogeco @cogecohelps Cogeco customer care is so hopeless, it has a 1000 options to select and once you somehow by pass to get to an agent they say reset modem and hang up via automated voice. Seriously!! I’ve had no internet since a day now and no one cares!

• 
  Greg Gilhooly (@GregGilhooly) reported 13 minutes ago

  I’m on hold trying to get an @cogeco technical issue resolved. Not only are there no humans to pick up the call, but the recorded messages they play while on hold are computer generated and mis-pronounce both “wi-fi” and the name of the company itself. It’s bizarre and awful.

• 
  Paul Robinson (@robinson_p_g) reported 14 minutes ago

  @cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?

• 
  Ross dahlberg (@dahlberg_ross) reported 16 minutes ago

  @NoSleevesGaming @cogeco Dang, that sucks was looking forward to the stream. I’ll watch out for your recap video.