Cogeco outages and service status in Val-d'Or, Quebec

Problems in the last 24 hours in Val-d'Or, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Val-d'Or, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Bugailiskis (@John_Bug) reported 34 seconds ago

  Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?

• 
  CARTY CARTY (@deliaflower1) reported 3 minutes ago

  @cogecohelps Wish I could tell you Sandra but as Cogeco has not still got the issue of Motorola compatibility sorted... I'm on the outside looking in!

• 
  Loud mouth (@solkumar) reported 3 minutes ago

  @cogeco raised my monthly invoice right out of the blue by $50. Poor service and pathetic customer support. Called to cancel and they only work 9 to 5 from Monday to Friday. These people should be taken to code or causing misery to their customers.

• 
  Cogeco (@cogecohelps) reported 4 minutes ago

  @CanadianCurmudg Hi Wayne, The issue unfortunately is not with us so we are waiting on a resolution with another company. We hope its resolved soon. Jodi Cogeco

• 
  Scott Dillon (@dillon4412) reported 6 minutes ago

  @cogecohelps @cogeco Again tonight no Detroit feed. I really have to get rid of Cogeco. Who in Canada wants the Colorado feed. Thanks Cogeco for always disappointing your customer. @COGECOSUCKS

• 
  Hen House Hockey (@henhousebetting) reported 8 minutes ago

  Big thanks to @cogeco for having my wifi down all day and tell it’s costumers it’s gonna be up by a certain time then delay it every hour and so on, I’m going back the @Bell I guess you get what you pay for!

• 
  Tricia Robson (@robson_tri87484) reported 8 minutes ago

  So over service from @cogeco. Constantly have to restart/update just to get the TV to work. The price is getting ridiculous, they give you offers say its good for so long but no not true. should not have to keep calling to adjust. Loyal customer for years but time to move on.

• 
  Erik Boivin (@tattooPeel) reported 10 minutes ago

  @cogeco What wrong with ur service its always disconnecting i cant even load a msg on X before i loose connection! tried to reach you via the internet but i loose my connection so What do i do exept calling and cancelling i pay for 1000 mb i get not even 150 mb and up load .4 mb!

• 
  Chris Hitchcock (@ChrysalisChris) reported 11 minutes ago

  @telMAX_Inc I just lost internet and telephone service because of your fibre installation crew (@AeconGroupInc). Not impressed. @cogeco are sending a technician on Friday. Today is Tuesday. Unimpressed with the lot of you. 3 of my neighbours have had the same experience.

• 
  Paul Robinson (@robinson_p_g) reported 11 minutes ago

  @cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?