Cogeco outages and service status in Victoria, British Columbia

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Victoria, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay S🐬 (@friskybusinesz) reported 4 minutes ago

  @Lesley_Bergen @cogeco Cogeco sucks. Their customer service is atrocious

• 
  Stevey Hotcakes (@SteveyHotcakes) reported 5 minutes ago

  @RKTCATS @cogecohelps Very poor customer service on this, Cogeco. Has been out for a very long time with zero updates.

• 
  Smurfetteqt (@smurfetteqt) reported 10 minutes ago

  Shocking, another Cogeco outage. Going on 30 mins. @cogeco @cogecohelps

• 
  urskims (@Urstrulykarims) reported 10 minutes ago

  @cogeco Oakville north since 2pm down, customer support not connecting , chatbot useless . Bad customer support .

• 
  Amanda (@Amanda90097805) reported 16 minutes ago

  @cogeco There way to many of it going around I was with TD Bank got fraud so many times block people and all fr company that I did know or no account with the company TD have stand behide company not the person with TD you would think they would stand with us but no they never did

• 
  Frazer Smith (@frazoono) reported 21 minutes ago

  @cogeco We are still without phone service this morning? Internet was restored around 4:45pm yesterday. Anyone else still without phone?

• 
  Kini Surrco | Dividend data (@kinisurrco) reported 21 minutes ago

  @CDInewsletter Really appreciate the thoughtful reply and coming from you, it carries weight. I ran both Quebecor and Cogeco through the algorithm just now. And I am happy to see that your instincts mostly checkout :) : $QBR-B: 🟢 OPTIMAL | Quality 85, Opportunity 80. P/FFO 8.7x, ND/EBITDA 2.9x, 11.8% dividend CAGR. The model loves this one - Quality 85 is significantly higher than BCE (57) or Telus (58). The 2.2% yield is light, but total shareholder yield is 3.79% with buybacks. $CCA: 🟠 CAUTION | Quality 45, Opportunity 70. Yield 6.38%, P/FFO 1.5x. The $2.2B impairment on the U.S. segment (Breezeline) is flagged as a permanent structural problem, not temporary. The algorithm sees the value but doesn't trust the moat. The BCE management trust point is well taken. "The dividend is safe" → 42% cut a year later is exactly the kind of credibility gap no quantitative model captures. I should probably add some version of this. Thanks again 🇨🇦

• 
  Torontonian (@YYZ2YGK) reported 22 minutes ago

  @cogeco There is no patience from me Camille. Our service was working and is now out again. As I said in a previous post, I will be calling Cogeco tomorrow to see when my contract is up and promptly switching out. Cogeco service is amateurish at best.

• 
  Gator 🇨🇦 (@wallygator23) reported 23 minutes ago

  @Lexi58746074319 @cogecohelps @cogeco Yeah **** happens, I get that, you can’t even get on their site to get any info and they don’t go out of their way to give you any information. It seems to be happening a lot!

• 
  Ashleigh Atkinson (@IronForgedFit) reported 29 minutes ago

  @cogeco Do better! Internet keeps dropping for prolonged periods of time. Your customer service chat drops and we have to start all over, it’s impossible to talk to anyone (such a poor connection on your end that they ended the call). This is atrocious for what people pay.