Cogeco outages and service status in Wakefield, Quebec

Problems in the last 24 hours in Wakefield, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Wakefield, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mikey (@MikeyBGolfs) reported 6 minutes ago

  @SarahTreadaway @cogecohelps Seems to be a wide outage. Cogeco pretty much never acknowledges them either, on X or their website. Down for many in Petawawa after asking a few people in town.

• 
  Goddamngreek (@Goddamngreek1) reported 12 minutes ago

  @cogeco Your customer service sucks. Wtf is going on..!?!? Your employees don't know how to resolve an issue with the customer. It's easy to sign up with your company but hard as hell to terminate a contract.

• 
  Ted McIntyre (@Tedbits) reported 13 minutes ago

  So what did you do on Easter Sunday? We've spent the entire day trying to get cell phone service transferred back to @Virgin from @cogeco after the switchover last week left my wife unable to see group texts. So much fun.

• 
  Norm (@quietlybless) reported 22 minutes ago

  @cogeco Won't fall for CS who decided not to refund me. I am documenting it all as instructed by the RECORDED agent (prior), stating refunds issued when service issue call is made asap. ISSUES ARE DAILY. @CRTCeng

• 
  Katie Patterson (@PattersonKatiee) reported 23 minutes ago

  @__m3lisssa When you click on it, it will ask you to sign in, than I used my cogeco login in and it worked

• 
  SAF (@MUgowanne) reported 23 minutes ago

  @cogeco I have been trying to cancel my service and I have tried to call for over two weeks and a rep ends up transferring me to an extension nobody picks! Seems like I am forced to keep a service. I just got a bill asking me to pay when I already returned the modem. Kindly fix

• 
  Ciel21 ♠️♦️♣️💜🇨🇦🍁 (@Ciel2114) reported 25 minutes ago

  @cogecohelps Hi, Sandra! The other member is in east Hamilton and had no Cogeco service since yesterday around noon. There was an issue in finding restoration of service time or cause of disruption with your app. @JTkksmom

• 
  mike caldwell (@caldwellport) reported 26 minutes ago

  @cogeco Any estimated time of service return.

• 
  UnknownCaller 🇨🇦 (@janetakasparky) reported 31 minutes ago

  @peggy_blair i switched to rogers from cogeco, rogers was $50/mo and the rep said, "hang on. let me see if i can get you a better deal before you leave." she came back & said, "we can give you the same service for $49.99". i laughed & laughed & still switched. they're all the same. ugh

• 
  Big Ol Bear (@RSDCDN) reported 31 minutes ago

  @RetroLabs_com interesting. im getting 2gbit down now from @cogeco - but 140mbit up.... which is sad. I'd stay with them if the upload speed wasn't the same as I was getting in 2001....... I can't remote into my home pc or pull files from my own NAS because it's brutal slow and useless.