Cogeco outages and service status in Wakefield, Quebec

Problems in the last 24 hours in Wakefield, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Wakefield, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Favaro (@FavaroKaren) reported 6 minutes ago

  @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca

• 
  Larry/Balker (@LSB1961LSB) reported 11 minutes ago

  @driver_error Guess they changed to high fibre and our equipment is wrong!!!! WTF why weren’t we notified. So no @cogeco till next week. Wife only talked to 5 different people and they all just pass the buck

• 
  MamaStyles (@MamaStyles77) reported 14 minutes ago

  @cogecohelps @cogeco You admit to a new cellular customer your service is problematic atm and won’t change anytime soon in regards to coverage etc but won’t give me a months credit for absolutely bargain basement service after 4 agents and 45 minutes on hold? #cogecomobile

• 
  Robyn (@robynsmills) reported 14 minutes ago

  @cogeco why do you charge an arm and a leg for services that crash CONSTANTLY?! Each time an issue comes up… you increase your prices….

• 
  Griff0n (@_griff0n) reported 15 minutes ago

  I helped my parents switch internet away from @cogeco because of the slow upload speed. Fifty megabits per second upload is slow. Seven months after switching to a competitor, a contracted technician with no signage on his van was rude and cut my father's two coaxial cables outside instead of unscrewing theirs and left almost a meter of coaxial on the line at the road. A month later, two Cogeco sales men showed up at supper time were audibly annoyed while asking why we switched to a competitor and offered "the highest speed" and did not want to say if the upload speed is close to a thousand megabits per second.

• 
  a j s b (@Brooksajsb) reported 15 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  Steve Pipes (@steve_pipes) reported 17 minutes ago

  Signed up for 2Gbps service from @cogeco this morning! Was done very conveniently online through their chat service and had the modem in 2 hours! Got home and set it up and only have 1Gbps! Now I have been on the phone with 3 agents who can’t help! @cogecohelps #help

• 
  🇨🇦 Brian Jakovina (@bjakovina) reported 18 minutes ago

  @cogeco You sent me a final bill as our service is done, my father in law passed away, for $0.49.....50 cents. You really are going make me incur a etransfer charge with my bank for $0.49 cents? Seriously? No, are you really serious?

• 
  Bradsports (@Bradsports2) reported 18 minutes ago

  @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

• 
  Gaby_Gabs118 (@Gaby_Gabs118) reported 26 minutes ago

  @cogecohelps Cogeco is down yet again! When is it never down? 😩