Cogeco

Cogeco Outage Report in Waterloo, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Waterloo, Ontario 12/25/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (40%)

    TV (40%)

  2. Internet (39%)

    Internet (39%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waterloo, Ontario

The most recent Cogeco outage reports came from the following cities: Kitchener and Waterloo.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaKitchener Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • mikecadesky Mike Cadesky (@mikecadesky) reported

    @cogeco This service is simply unacceptable.

  • sivapgr Sivakumar Ramadoss (@sivapgr) reported

    @cogeco Hi Cogeco, am really disappointed with your service and couldn’t reach you over the phone as well 1-866-261-4447 and Chat. Facing frequent internet disconnection. Need your attention at the earliest.

  • Phos4ic Tyler Phillips (@Phos4ic) reported

    My cogeco internet service is down again. Please work harder on ensuring reliability. We pay $140/month for unreliable service.

  • Mellie0904 Melissa (@Mellie0904) reported

    @cogeco Wifi is down but I can plug in to my modem to get internet

  • MicheleAnnBrown Michele Brown (@MicheleAnnBrown) reported

    @cogeco Dundas without service again. Same issues as Tuesday that apparently were resolved. Widespread? I can’t get through to support.

  • Ralosmar Raul (@Ralosmar) reported

    @cogeco Your phone lines are closed, Issue has been going on for hours and you are just acknowledging this, your support is non-existent and an insult to paying customers, the worse service provider in Canada.

  • DefenderRadio Michael Howie (@DefenderRadio) reported

    @cogecohelps I'm a bit flabbergasted that neither this account or the official Cogeco account put out a "Yep, we're down again, don't call us, we'll call you" tweet. Especially after a second-day in the week province wide screw up.

  • Hirmiz24 Alan (@Hirmiz24) reported

    cogeco is by far the worst internet provider oml

  • Middleaged75 Just another Human!!! (@Middleaged75) reported

    @knd15 @cogeco I just posted how to switch DNS server to google. I switch my kids to Google DNS server on Monday and they never lost connection today. My devices i did not switch over did. Do this for the next 2 weeks and your kids will stay connected.

  • claudiatheboxer ClaudiaTheBoxer (@claudiatheboxer) reported

    @cogeco windsor Internet down for the second time this week 😡