Cogeco

Cogeco Outage Report in Waterloo, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Waterloo, Ontario 12/14/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (40%)

    TV (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Waterloo, Ontario

The most recent Cogeco outage reports came from the following cities: Kitchener and Waterloo.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV
CanadaKitchener Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • SoulFan_Tech Taddeus Chlodovech (@SoulFan_Tech) reported

    @cogeco @cogecohelps Woot! New Record! 32 minutes up, with 10 minutes down! There is something wrong. It is unacceptable to expect me to wait 5 days to restore service. I am tired of your bad service. #terribleservice #terriblecompany #fixyournetwork

  • Laysix_ Lays (@Laysix_) reported

    Don't get cogeco internet. 5-10 business days for a technician to come fix the issue what a joke

  • truckradioshow TruckerRadio (@truckradioshow) reported

    @cogecohelps @cogeco Been fixed. Thanks. Was very bad timing.

  • Ottawan81 Wilson (@Ottawan81) reported

    @cogeco is the 2nd worst comm co. in Canada. Why did I sign a contract to pay a certain amount for 12 mths, if you guys can just raise the amt whenever you want? Not to mention the constant loss in service I've experienced. Just a joke. Terrible service.

  • lumsays Pat (@lumsays) reported

    @cogecohelps @cogeco Unfortunately we have been on a few calls with your tech and they do not have any suggestions. We are going to get a separate router and see if bridging will help. We run a small business from home and zoom calls are a daily occurrence.

  • battig_greg Greg Battig (@battig_greg) reported

    @JanetLebeau @cogeco Cogeco - I wish I didnt renew - next time I am going to the competition I am down and cant work

  • RichHamiltonJr Rich Hamilton Jr (@RichHamiltonJr) reported

    Hey @cogeco why does your internet suck so bad? Time to switch

  • marissawiegler ives (@marissawiegler) reported

    @locne555 @Bell Oof. So sorry to hear Loc. Hope they do something to keep you as a customer. If not, there are smaller companies like Cogeco and Primus, Virgin Mobile that may be better be bets for internet going forward.

  • EmprezNadz Nadz🇯🇲🇨🇦 (@EmprezNadz) reported

    Called Cogeco and logged a damage complaint. No one was able to give me a valid email address to send pictures of the damage. Know this could not have been deliberate but to leave and not tell us is unacceptable. What's next? Please advise. Thank you.

  • mikekee19434236 Mike K (@mikekee19434236) reported

    @cogeco You should all be embarrassed of yourselves. It is the worst product I have ever used. Will not connect in my home. Plume sucks and none of your employees have a clue as to how to setup a network. Furthermore I got rid of an extender on techs advice. Now a charge to go back