Cogeco outages and service status in Waterloo, Ontario

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waterloo, Ontario

The most recent Cogeco outage reports came from the following cities: Waterloo.

City	Problem Type	Report Time
Waterloo	Wi-fi	2 months ago
Waterloo	Internet	2 months ago
Kitchener	Wi-fi	3 months ago
Kitchener	Internet	5 months ago
Kitchener	Total Blackout	6 months ago
Kitchener	Internet	8 months ago

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kris (@oiler3535) reported 59 seconds ago

  Months later and @cogeco still can't figure out its issues with @CNBC . Regular blue screen of "technical difficulties."

• 
  roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported 2 minutes ago

  @virginmedia hey. can you explain why our virgin tv suddenly decided to become "cogeco" and insist we're in canada when we very much live in the uk and have never been to canada? we cannot access any streaming services.

• 
  Shawn (@shawnwahs) reported 8 minutes ago

  @cogeco fix your ******* internet! It constantly goes down and I’m tired of this **** service or lack of service period!

• 
  Jason Bedell (@JasonBEDELL1) reported 11 minutes ago

  Nice that @cogeco would lets us watch 5 innings of the tigers. Then it goes off. Worst company ever

• 
  Dom (@Dom_Posts) reported 14 minutes ago

  @MinorityFinge @blunt_always @andyalbertan eBox you can get Bell 1Gbs service for about 40$ just not backed by the same support Bell offers. Multiple other loval brands piggy back the Cogeco line due to laws and undercut them, again with worse service. Rogers is practically a none option their service sucks so often

• 
  HumbertOst (@christiancont) reported 16 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  LynRandom1965🇨🇦 (@LynRandom1965) reported 17 minutes ago

  @MulbearA @CTVNews THIS THIS THIS @cogeco does the same thing. They let you think you're locking in the price on a 2 year contract then when they raise your bill they THEN tell you it's the promotion you locked in. No competition & the CRTC allows these deceitful ******* to get away with this ****.

• 
  Paul Robinson (@robinson_p_g) reported 18 minutes ago

  @cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?

• 
  John Bugailiskis (@John_Bug) reported 18 minutes ago

  Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?

• 
  Greg Gilhooly (@GregGilhooly) reported 19 minutes ago

  I’m on hold trying to get an @cogeco technical issue resolved. Not only are there no humans to pick up the call, but the recorded messages they play while on hold are computer generated and mis-pronounce both “wi-fi” and the name of the company itself. It’s bizarre and awful.