Cogeco outages and service status in Waterloo, Ontario

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waterloo, Ontario

The most recent Cogeco outage reports came from the following cities: Waterloo.

City	Problem Type	Report Time
Waterloo	Wi-fi	27 days ago
Waterloo	Internet	1 month ago
Kitchener	Wi-fi	2 months ago
Kitchener	Internet	4 months ago
Kitchener	Total Blackout	5 months ago
Kitchener	Internet	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Dillon (@dillon4412) reported 3 minutes ago

  @cogecohelps @cogeco Again tonight no Detroit feed. I really have to get rid of Cogeco. Who in Canada wants the Colorado feed. Thanks Cogeco for always disappointing your customer. @COGECOSUCKS

• 
  Norm (@quietlybless) reported 4 minutes ago

  I thought @cogeco was the absolute worst service. I got suckered into it when I moved (not much competition) and got cogeco/epico. Epic fail. My advice people. expensive service. bad service. Patronizing customer service. stay away. @CTVWindsor

• 
  Karen Favaro (@FavaroKaren) reported 4 minutes ago

  @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca

• 
  GvR 🍁 Vive le 🇨🇦 🇬🇱 🇩🇰 (@GaryvanR) reported 5 minutes ago

  @cogeco Your support page says "No Outage Detected" but it has a message on the same page saying you are investigating an issue impacting TV services - so this page should say an "Outage is detected"

• 
  Mark Goldberg (@Mark_Goldberg) reported 7 minutes ago

  Frederic Perron, @cogeco CEO tells @scotiabank conference they are looking to stabilize US customer trends, focus on cash generation. With Canada, creating better cash flow. Even with sizeable dividend (5.4%), he says company has $400M cash, sizable for a $3B company

• 
  Kris (@oiler3535) reported 8 minutes ago

  @cogeco @cogecohelps epico boxes still suck. Can't even stream their own 4K channels without regular choppiness. And it's not the signal. I can stream 4K on the tv apps no problem.

• 
  Prince of Wine Country (@RhapsodyInTrue) reported 8 minutes ago

  @cogeco when you are trying to watch a show, yet, every five seconds the show freezes for 20 seconds then it starts up again, then freezes again after five seconds for another 20 seconds… Can’t wait to cancel

• 
  CARTY CARTY (@deliaflower1) reported 9 minutes ago

  @cogecohelps Very disappointing in love Cogeco service..

• 
  Steve Coville 🇨🇦 (@SteveCoville) reported 10 minutes ago from Fairmount, Ontario

  @cogecohelps @cogeco so when will the outage be fixed in the Westbrook area? Hydro One just replaced a power pole but no service from Cogeco.. No Phone line No Cable no Internet no WiFi #ygk #NoService

• 
  Heidi (@HeidiRich72) reported 20 minutes ago

  Renegotiate with @Bell we just moved house 2 months ago left Cogeco, Bell gave us a 2 yr deal $80/month I only wanted their best wifi they threw in basic cable and landline. Had some tech issues needed a technician just got a $75 technician charge but I’ll fight it tomorrow