Cogeco outages and service status in Waterloo, Ontario

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Waterloo, Ontario

The most recent Cogeco outage reports came from the following cities: Waterloo.

City	Problem Type	Report Time
Waterloo	Wi-fi	17 days ago
Waterloo	Internet	21 days ago
Kitchener	Wi-fi	2 months ago
Kitchener	Internet	3 months ago
Kitchener	Total Blackout	4 months ago
Kitchener	Internet	6 months ago

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wayne Anderson (@CanadianCurmudg) reported 1 minute ago

  @cogecohelps When will Cogeco resolve the email issue

• 
  Katie Patterson (@PattersonKatiee) reported 2 minutes ago

  @Devin_Heroux No I don't but I pay for spoertnet with my cogeco package maybe that's why I was able to sign in?

• 
  Tricia Robson (@robson_tri87484) reported 6 minutes ago

  So over service from @cogeco. Constantly have to restart/update just to get the TV to work. The price is getting ridiculous, they give you offers say its good for so long but no not true. should not have to keep calling to adjust. Loyal customer for years but time to move on.

• 
  Karen Favaro (@FavaroKaren) reported 7 minutes ago

  @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca

• 
  SugarHiccup (@AnnTipathy1752) reported 8 minutes ago

  @cogeco Set top box is still out. Seriously, a day and a half. Yes, I've reset it multiple times and even reset my modem, hoping it would find a signal.

• 
  Wendy Stafford (@WendyStafford14) reported 13 minutes ago

  @cogeco Not just Epico were impacted, my normal service was also. During the Grey Cup, screen would go completely black on numerous occasions, pixelated every 30 to 40 seconds. Tried calling tech support to no avail.Can you not handle the customer demand?

• 
  Norm (@quietlybless) reported 16 minutes ago

  I thought @cogeco was the absolute worst service. I got suckered into it when I moved (not much competition) and got cogeco/epico. Epic fail. My advice people. expensive service. bad service. Patronizing customer service. stay away. @CTVWindsor

• 
  Justin Smith (@JustinSmith1087) reported 19 minutes ago

  @cogecohelps In other words, what can I do because @cogeco goes down so often, which takes me offline, which costs me a lot of money and reputation??? And I can't even reach you on the phone, or I'd be asking there. It's pretty gross service... Feels disrespectful.

• 
  Scott Dillon (@dillon4412) reported 25 minutes ago

  @cogecohelps That's problem with Cogeco. You don't listen. I should get the Detroit feed every night. It makes no sense. I get the Colorado feed. I live a hour from Detroit. I complain a week or so ago. Cogeco switch to the Detroit feed. So I know Cogeco can put on whatever feed they want.

• 
  ian jason bradley (@ianjasonbradle1) reported 29 minutes ago

  @cogeco Yeah I don't know what's going on with your company but whoever came out did my internet. It's definitely not working and I was told there was maintenance going on. I looked now there's no notification. I reset my modem and still not working. What the Hell