Cogeco outages and service status in Wellington, Ontario

Problems in the last 24 hours in Wellington, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Wellington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Wellington, Ontario

Latest outage, problems and issue reports in Wellington and nearby locations:

• 
  Treena Ruttan (@treena1414) reported 44 minutes ago from Prince Edward County, Ontario

  @cogeco my tv is down. Again. Your phone lines aren't working and chat isn't either. Now what?

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Katie Patterson (@PattersonKatiee) reported 5 minutes ago

  @__m3lisssa No I don't pay for it. But I do have sportsnet with my cogeco package and used my cogeco login

• 
  HumbertOst (@christiancont) reported 5 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  Jimmy Says (@NevadaTestSite) reported 5 minutes ago

  @oiler3535 @cogeco @CNBC I have been having the same problem for about 6 months as you described. Did you ever get this resolved?

• 
  Den 🍁 (@denunglued) reported 6 minutes ago

  @cogeco @cogecohelps is such a joke. Internet down. They tell you to use chat for quick access. 76 min wait. You try and call and the recording tells you to unplug for 5 seconds and hangs up on you. Unreal customer service. Now what?

• 
  Robert Glover, no need to hide behind a username (@RobertwGlover) reported 6 minutes ago

  @cogecohelps Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that

• 
  John Bugailiskis (@John_Bug) reported 8 minutes ago

  Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?

• 
  Vicki (@VickiSMcKinney) reported 12 minutes ago

  @cogeco, where did my channels go? I only get 700. We can watch stuff we have recorded so it not the box. Can you help.

• 
  RealStevenJames (@RealStevieJames) reported 13 minutes ago

  @cogeco your support system has to be one of the worst. I have no internet to complete my work. I’ve spend an hour and half troubleshooting and trying to call. I was disconnected 2 times so I used to app to speak with support on there. Lucky me, that convo dropped too. Call me!

• 
  Therese (@theresemacdona6) reported 13 minutes ago

  @cogecohelps @cogeco I called Cogeco before about some issue. When I got a call back I was driving my car! Hardly useful. Yes they renewed a backyard cable (which should have been checked on installation!). I guess you get what you pay for

• 
  CanadianSoul 🇨🇦 🇩🇰 (@carol_nasvytis) reported 14 minutes ago

  @peggy_blair It’s ridiculous. Like when I called Cogeco to negotiate a better deal - I was told the advertised rates were only for new customers. So I became an former customer and switched to Bell now that bill is going through the roof. I don’t want to play this game 😡 Just stop gouging me