Cogeco Outage Report in Whitby, Ontario

@cogeco @cogeco After leaving my mom without a phone for a week, you missed your appointments again. Oh well I think she’s going back to Bell as she’d like a service that works.

@cogeco Way too late. Thanks for leaving an elderly customer in the lurch. And how dare you charge her for lack of service.

@AbigailEsman Your whole message is off because Canadians can’t choose Cogeco unless we live in their area. You just don’t know anything about our cable service but you tweet giving Canadians advice and then still think you are right. The problem with Americans hubris is far deeper than Fox

@cogecohelps going on 6 weeks without Internet/TV while everyone else on our street has their Cogeco up & running. Called and talked to an agent. Was told to go with a different company as they couldn't even guess as to when we would get services. Some customer service that is...

Cogeco’s revised their ‘resumption of service’ note about half a dozen times this morning-curious when the tv actually comes back on

@Badwolf_books @cogeco I couldn’t agree more, the website just adds an hour to whatever time you’re checking on the service. Give us sensible answers instead of nonsense

@cogecohelps @cogeco So, is someone from Cogeco going to pay the wages I lost yesterday, when it went down in the middle of my work day, and today? Being down overnight and into late morning is unacceptable. Is this going to be our lives this entire weekend?

@cogecohelps @SElsbury @cogeco Nah its everything can be the middle of summer and services go dead and then takes you guys hours to figure out the problem. Last summer they went out at least 5x for 4+ hours on bright and sunny days

@cogeco can someone offer a real estimate for the outage in be smithville area… almost 24 hours now. I get there is a storm but it’s getting to be a bit much

@NFL If my @cogeco cable and internet weren’t down since 3:00pm yesterday I would be.

@cogeco I lost power yesterday (December 23rd).. as a result i lost phone and internet. It was restored 4hours later. However I noticed that my phone service never came back. (I have internet and phone with cogeco) Is there any info on phone lines being disrupted from the storm?

@cogecohelps Hi! is there a more accurate idea of when service will restore in Huntsville Ontario? The website has had the 1 hour from current time for several hours. Trying to help out my parents who have cogeco for every service.

Dear @cogeco, I’d rather you tell me no ETR rather than just taking the current time + 1 hour for my resolution. My original 19:00 resolution from yesterday has long passed. I’d rather you simply be honest!