Cogeco Outage Report in Yarker, Ontario

I pay $45/mo for 15 mb/s, 500GB/mo and the service is excellent. My internet goes down when Cogeco fails, but the customer service is much nicer. If that's a better deal than what you're getting atm, SWITCH! Teksavvy rocks. #telcooligopoly

@cogeco why is there been so many freakin’ outages in my area the last month?? Even if they’re in the middle of the night it’s starting to get ridiculous…its becoming a multiple times a week issue!

@cogeco can you please fix your wifi services. Literally been 2 weeks and it keeps disconnecting from the internet all the time. A cogeco employee even came to take a look yesterday and said "everything is perfectly fine" but we get disconnected every ******* 10 minutes still?

@ShartyMcWaffles @cogeco Lol ahh the ol’ burner account! People blaming Cogeco like it’s their fault someone put a shovel in the ground without marking first is nonsense. We did a ton of landscaping and digging recently on our property, I couldn’t imagine being the reason the whole county is down now.

@cogeco A permanent fix would be a second and third fiber run for high availability underground. Until you do that everything on your network is temporary duct tape fixes. I'll be going to the CCTS because you have never resolved my issues to my satisfaction. Ever!

@cogeco Weird. The pole is standing. Was it a dip down the pole the car snagged?

@Revanarchy @cogecohelps I’m just as angry as the next customer, but how do you expect Cogeco to prevent morons from digging without permission? Anyone can get a backhoe on their property and cut the line, ruining it for everyone. Marking your property before you dig IS FREE.

.@vianet and @cogeco, any word on when our #internet will be restored? I am in #Muskoka, but I understand the internet is down across a chunk of #Ontario.

@cogecohelps @Coleman42 It is a cogeco problem though. No shovels were put in the ground. It was a suspended cable that was broken. In this case if it was in the ground we'd all still have internet lol

@krisbanfield @cogeco I didn't mean to be blaming them. I know it's not their fault. What I mean is how are there that many stupid people in this area. lol

Someone from #cogeco is currently at my address. My internet is having trouble connecting. I have his vehicle number in case I have issues and I have to call #cogeco to send someone back out to fix the issue.

@ShartyMcWaffles @cogeco Hi there. I get your frustration. Silly question. How is it @cogeco fault if someone doesn't call Ontario One Call before digging? Or there is a vehicle accident that takes out infrastructure? At least they are trying to fix the issue and alerting us to the issue.