Cogeco Outage Report in Greater Napanee, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and total blackout.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Problems in the last 24 hours in Greater Napanee, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Greater Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Cogeco
Cogeco is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (56%)
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TV (24%)
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Total Blackout (8%)
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Wi-fi (5%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Greater Napanee, Ontario
Latest outage, problems and issue reports in Greater Napanee and nearby locations:
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Emma Goldstein
(@emmagoldstein95) reported
from
Greater Napanee, Ontario
@cogeco why is there been so many freakin’ outages in my area the last month?? Even if they’re in the middle of the night it’s starting to get ridiculous…its becoming a multiple times a week issue!
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Mikey Likes It
(@michael20270505) reported
from
Greater Napanee, Ontario
I pay $45/mo for 15 mb/s, 500GB/mo and the service is excellent. My internet goes down when Cogeco fails, but the customer service is much nicer. If that's a better deal than what you're getting atm, SWITCH! Teksavvy rocks. #telcooligopoly
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Jj Rodriguez
(@jj_rodz) reported
@cogecohelps i guess it is right to cancel cogeco internet already. I cannot justify the $72/mo from my original contract of $50+tax for 120 months… how can they offer a $49 for new customers and not to the loyal ones.
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The Beat
(@sgbdrummer) reported
@BobWeeksTSN Cogeco is not carrying Ryder Cup. This is the first year I’ve never been able to watch. Very bad decision. Unreal actually.
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Bob
(@DogLifeOntario) reported
.@cogeco got epico 6 months ago. It is brutally bad. Craps out 10 or more times a day. Just a piece of ****. Time to get Bell!!
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Monica Fletcher
(@MonicaF34228177) reported
@cogeco @RachB7666 Worst Customer Service from a company I have ever experienced…no one to talk with…24/48 hr reply…then when you do speak w/ them, you have to call back a month later because no change has been made.
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Monica Fletcher
(@MonicaF34228177) reported
@cogeco It is too bad that your customer service and billing departments don’t work as hard as your technicians…I became new customer in June2025… no end of problems with my bill… just spoke with Lynn, a manager…she can’t help me sort it out… THINK TWICE BEFORE SIGNING WITH COGECO
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Jon Zeppa
(@JonZeppa) reported
@BobWeeksTSN @cogecohelps please get it together and fix the golf channel feed @cogeco
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ks
(@kathgms) reported
@cogeco Cogeco down in niagara...again?
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David
(@Sparks_DJH) reported
@cogeco @cogecohelps you post on your outages page that the outage in my area N0N1R0 was resolved at 1030pm. That is exactly when mine went out. I rebooted modem with no success. Has your support hours always stoped at 10pm? No one to get a hold of to fix the problem.
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Newsteevie
(@NNewsteevie) reported
I've said it before but Cogeco is the most pathetic internet provider like how do you have a multi hour-long outage every other week??
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Kelly McSweeny
(@mcsweenyjcps) reported
I love coming home to find that I have no internet @cogeco - network not appearing as an option anywhere, no outages and modem apparently online and working. I have reset my modem twice - nothing. It’s like my wifi just doesn’t exist.