Cogeco outages and service status in Greater Napanee, Ontario

Problems in the last 24 hours in Greater Napanee, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Greater Napanee, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Greater Napanee, Ontario

Latest outage, problems and issue reports in Greater Napanee and nearby locations:

• 
  Emma Goldstein (@emmagoldstein95) reported 19 minutes ago from Greater Napanee, Ontario

  @cogeco why is there been so many freakin’ outages in my area the last month?? Even if they’re in the middle of the night it’s starting to get ridiculous…its becoming a multiple times a week issue!

• 
  Mikey Likes It (@michael20270505) reported 33 minutes ago from Greater Napanee, Ontario

  I pay $45/mo for 15 mb/s, 500GB/mo and the service is excellent. My internet goes down when Cogeco fails, but the customer service is much nicer. If that's a better deal than what you're getting atm, SWITCH! Teksavvy rocks. #telcooligopoly

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JerryP (@yarop) reported 6 minutes ago

  What a crappy service it is. Calling customer service twice, and after listening each time for a while for useless suggestions, I heard: "Thank you for calling Cogeco ", and was disconnected twice. How disrespectful and rude it is. I'm done with Cogeco.

• 
  Muskoka411 News (@Muskoka411) reported 9 minutes ago

  From Cogeco We are currently repairing an outage impacting all services in some cities across Ontario. Our technicians have been dispatched and are working diligently to resolve as soon as possible. Since 911 calling may be affected, please ensure you have access to a secondary phone for emergencies. The outage page on our website is currently affected, and we will be posting updates here once we have more information. We are working as fast as possible to resolve this issue.

• 
  MANISH AHLUWALIA (@ahluwaliamanish) reported 9 minutes ago

  @cogeco @cogecohelps terribly disappointed with the manner in which customer is treated by the so-called Loyalty team. I would not recommend anyone taking Cogeco’s internet!

• 
  Mr. Montgomery (@MrBMontgomery16) reported 12 minutes ago

  @cogeco Any word on the apparent massive outage from Port Hope to Kingston? Customers would appreciate some news!

• 
  🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported 13 minutes ago

  Looks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.

• 
  Tim Lowe (@rivinnorthbay2) reported 15 minutes ago

  @cogecohelps Thanks...just thought I'd help. Any news on the outage for cogeco internet?

• 
  Bob Loblaw (@Avocado26430508) reported 16 minutes ago

  Hey @cogeco! What happened to my install today? Lost half a days pay. Never left the house. Tech couldn't be bothered to ring doorbell, knock on door or call. Now being told the easiest I can get an install is August 5th. 2hrs to finally get through to a supervisor. Brutal

• 
  Fyble (@Fyble) reported 19 minutes ago

  @cogeco Is there an update on this? Bell is a good alternative if you can’t provide good customer service

• 
  MamaStyles (@MamaStyles77) reported 22 minutes ago

  Can someone please help us.I have a injured knee and Tati has been seen at the clinic for strep throat I also don’t have a working phone and Cogeco has made a ticket and doesn’t know why I cannot walk home.I scrounged change to get here and I’m glad I did as she has strep. 😭

• 
  urskims (@Urstrulykarims) reported 22 minutes ago

  @cogeco Oakville north since 2pm down, customer support not connecting , chatbot useless . Bad customer support .