Cogeco outages and service status in Greater Napanee, Ontario

Problems in the last 24 hours in Greater Napanee, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Greater Napanee, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Greater Napanee, Ontario

Latest outage, problems and issue reports in Greater Napanee and nearby locations:

• 
  Mikey Likes It (@michael20270505) reported 48 minutes ago from Greater Napanee, Ontario

  I pay $45/mo for 15 mb/s, 500GB/mo and the service is excellent. My internet goes down when Cogeco fails, but the customer service is much nicer. If that's a better deal than what you're getting atm, SWITCH! Teksavvy rocks. #telcooligopoly

• 
  Emma Goldstein (@emmagoldstein95) reported 57 minutes ago from Greater Napanee, Ontario

  @cogeco why is there been so many freakin’ outages in my area the last month?? Even if they’re in the middle of the night it’s starting to get ridiculous…its becoming a multiple times a week issue!

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay S🐬 (@friskybusinesz) reported 58 seconds ago

  @Lesley_Bergen @cogeco Cogeco sucks. Their customer service is atrocious

• 
  Rolomite (@rolomite) reported 4 minutes ago

  Hi @Cogeco, could you please confirm whether evening phone support for existing-account and billing issues has been discontinued? It appears customers can still call in the evening to purchase new services, but not to deal with an existing account. Is that correct?

• 
  Alan Cross 🇨🇦 (@alancross) reported 5 minutes ago

  Oh, dear. Is there a massive internet outage in Canada? Cogeco, Bell, Rogers, Telus, Teksavvy and more are reporting problems. Check Downdetector. Everything seems to have started around 2pm EDT:

• 
  Kevin K (@Tiger_JY) reported 6 minutes ago

  @cogeco Could you check if there is an outage in Oakville? I lost internet 2 hours ago and it hasn’t come back online yet.

• 
  Amanda (@Amanda90097805) reported 14 minutes ago

  @cogeco There way to many of it going around I was with TD Bank got fraud so many times block people and all fr company that I did know or no account with the company TD have stand behide company not the person with TD you would think they would stand with us but no they never did

• 
  Clifford Mathew (@cliffmathew) reported 17 minutes ago

  @MrTuffster @AMGoudreau85 @cogeco This cable vandalism excuse doesn't hold water. They lost service across multiple provinces. They have no redundancy.

• 
  Barsky (@Barsky420) reported 18 minutes ago

  @justin_sens @Johnny_Tins @SteveOnSens Virgin and Cogeco respectively but have spent numerous unfortunate years with both Rogers and Bell as my phone service provider

• 
  Dianne Williams (@SDM_1900) reported 23 minutes ago

  @cogeco Still problems!! Phone goes dead.

• 
  Sampson.d.ramm (@SampsonRamm) reported 28 minutes ago

  @cogeco You posted a pic of a dump truck and downed wires, is that implying that is the cause of the mass outage? If so, where is the redundancy in the system that would prevent this one area from bringing down service across eastern Ontario?

• 
  D.S (@Davidschonitz) reported 29 minutes ago

  @scully_russell @cogeco Damn, GGs for all of us on their network. Probably not a quicknfix if it's this widespread.