Cogeco outages and service status in Greater Napanee, Ontario

Problems in the last 24 hours in Greater Napanee, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Greater Napanee, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Greater Napanee, Ontario

Latest outage, problems and issue reports in Greater Napanee and nearby locations:

• 
  Emma Goldstein (@emmagoldstein95) reported 4 minutes ago from Greater Napanee, Ontario

  @cogeco why is there been so many freakin’ outages in my area the last month?? Even if they’re in the middle of the night it’s starting to get ridiculous…its becoming a multiple times a week issue!

• 
  Mikey Likes It (@michael20270505) reported 41 minutes ago from Greater Napanee, Ontario

  I pay $45/mo for 15 mb/s, 500GB/mo and the service is excellent. My internet goes down when Cogeco fails, but the customer service is much nicer. If that's a better deal than what you're getting atm, SWITCH! Teksavvy rocks. #telcooligopoly

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alfred E. Newman (@notsobigkahuna) reported 40 seconds ago

  @cogecohelps Everyone I speak to from @cogeco says all the right things… then nothing happens. It actually said in the work order that 2 techs are required. One showed up. This is the 3rd time this exact problem has occurred.

• 
  Ted McIntyre (@Tedbits) reported 42 seconds ago

  So what did you do on Easter Sunday? We've spent the entire day trying to get cell phone service transferred back to @Virgin from @cogeco after the switchover last week left my wife unable to see group texts. So much fun.

• 
  Devyn Farrugia (@devynfarrugia) reported 8 minutes ago

  @cogeco Is the service as bad as your internet?

• 
  Robyn (@robynsmills) reported 9 minutes ago

  @cogeco why do you charge an arm and a leg for services that crash CONSTANTLY?! Each time an issue comes up… you increase your prices….

• 
  Therese (@theresemacdona6) reported 11 minutes ago

  @cogeco. Holy ****! They call me telling me I owe them money. Been with them for a little over a month. I have to tell them I’ll call them back. I check with my bank. Yes I paid 4 days ago. I call them back. They advise me to call them each time I pay from my bank account! 🙄

• 
  Dr. Peter Romanov, Phd (@romanov1733) reported 15 minutes ago

  @cogeco You know what else nobody likes? Every customer service agent at your company to be Indian, without exception. We want people who can speak English.

• 
  Adamomni (@atpracs) reported 22 minutes ago

  @cogeco there is a outage in the L8J2p2 area of Stoney Creek that started at 11:08am this morning, but nothing on the outage page.

• 
  John Bugailiskis (@John_Bug) reported 23 minutes ago

  Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?

• 
  Eric Senohrabek (@senro82) reported 26 minutes ago

  @cogeco I am in Leafs region and regional games on @Sportsnet ontario are blacked out. When regional game is on @TSN_Sports I get the game. Please fix.

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 27 minutes ago

  I spend more time on the phone with @cogeco these days than people from my own family. @cogeco sucks. Do better