Cogeco outages and service status in Greater Napanee, Ontario

Problems in the last 24 hours in Greater Napanee, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Greater Napanee, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Greater Napanee, Ontario

Latest outage, problems and issue reports in Greater Napanee and nearby locations:

• 
  Mikey Likes It (@michael20270505) reported 23 minutes ago from Greater Napanee, Ontario

  I pay $45/mo for 15 mb/s, 500GB/mo and the service is excellent. My internet goes down when Cogeco fails, but the customer service is much nicer. If that's a better deal than what you're getting atm, SWITCH! Teksavvy rocks. #telcooligopoly

• 
  Emma Goldstein (@emmagoldstein95) reported 25 minutes ago from Greater Napanee, Ontario

  @cogeco why is there been so many freakin’ outages in my area the last month?? Even if they’re in the middle of the night it’s starting to get ridiculous…its becoming a multiple times a week issue!

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Bugailiskis (@John_Bug) reported 59 seconds ago

  Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?

• 
  Tracey (@TraceLynn) reported 4 minutes ago

  @cogeco is there a problem with the cable in peterborough? The audio is cutting out and the picture is choppy.

• 
  Laurie Tillich (@BobsFavDaughter) reported 5 minutes ago

  @cogecohelps Why does one of our channels cut out in the middle of a show and go to a cogeco ad?? Numerous times.

• 
  chad (@sylvestor1967) reported 8 minutes ago

  @ryangerritsen It took me 4 hours on the phone and 3 weeks later I finally got Cogeco to stop my service. There are rules on the books now but they have you got around and around leading nowhere. This is why we need competition up here for the 3 big suppliers to shake in their boots.

• 
  Scott Dillon (@dillon4412) reported 10 minutes ago

  @cogeco screws us again!!!!! Thanks for never putting on the Detroit feed!!! It sucks being your customer!!!!!

• 
  John McHenry (@jhnmchnry) reported 11 minutes ago

  @FortmanM @cogeco Yep. EPICO and @cogeco connectivity are the worst. I have the same problem all the time.

• 
  Erik Boivin (@tattooPeel) reported 15 minutes ago

  @cogeco What wrong with ur service its always disconnecting i cant even load a msg on X before i loose connection! tried to reach you via the internet but i loose my connection so What do i do exept calling and cancelling i pay for 1000 mb i get not even 150 mb and up load .4 mb!

• 
  Surjit Mohan Das (@EmperorSurjit) reported 16 minutes ago

  @cogecohelps My COGECO Internet is not working. This is happening very often. Now even after repeated resets it still not working. Unable to contact support which keeps asking for personal ID number which is not provided. On the App the AI assistant is useless

• 
  Mark Goldberg (@Mark_Goldberg) reported 19 minutes ago

  Frederic Perron, @cogeco CEO tells @scotiabank conference they are looking to stabilize US customer trends, focus on cash generation. With Canada, creating better cash flow. Even with sizeable dividend (5.4%), he says company has $400M cash, sizable for a $3B company

• 
  James Gruythuyzen (@brutal83) reported 20 minutes ago

  @cogeco are you guys actually criminals or do you just hire criminals? I can’t believe how Ive been treated from cancelling a service.