Cogeco

Cogeco Outage Report in Greater Napanee, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Greater Napanee, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Greater Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Greater Napanee, Ontario 03/01/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (24%)

    TV (24%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Wi-fi (6%)

    Wi-fi (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Greater Napanee, Ontario

Latest outage, problems and issue reports in Greater Napanee and nearby locations:

  • michael20270505 Mikey Likes It (@michael20270505) reported from Greater Napanee, Ontario

    I pay $45/mo for 15 mb/s, 500GB/mo and the service is excellent. My internet goes down when Cogeco fails, but the customer service is much nicer. If that's a better deal than what you're getting atm, SWITCH! Teksavvy rocks. #telcooligopoly

  • emmagoldstein95 Emma Goldstein (@emmagoldstein95) reported from Greater Napanee, Ontario

    @cogeco why is there been so many freakin’ outages in my area the last month?? Even if they’re in the middle of the night it’s starting to get ridiculous…its becoming a multiple times a week issue!

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • snowmanonfire hockeynut (@snowmanonfire) reported

    @cogeco hire tech support that understands MB is to Terabyte honest to god wtf did you hire? She said she was new I told her my speed speed is 1 terabyte but I’m only getting 15 mb. Didn’t understand.

  • newskin75 Oliver (@newskin75) reported

    @cogecohelps Internet is down again. all my neighbours who are with a Cogeco as well.

  • CanadianGamerXV CanadianGamerXV (@CanadianGamerXV) reported

    @cogeco Fix your ****. My internet is down... AGAIN....

  • SZmenak Suzi Z (@SZmenak) reported

    @cogeco I am trying to cancel my internet service because it’s unreliable and you have me on hold for 30 minutes!! Such a bad customer experience.

  • ryck_nancy Nancy_Ryc- proud yob. (@ryck_nancy) reported

    @cogecohelps It is utterly stupid. Your internet is down so you can't look it up. You give your pin an address with postal code. It is the most ridiculous policy I have ever experienced. By the way, I have called you five times and still have the same problem. I am at my limit with Cogeco.

  • Kickenz1 Kickenz (@Kickenz1) reported

    @cogecohelps when pulling up cogeco to login in the crave or CTV apps it gives a blank page. Bell Shaw etc will allow you to login, but blank white page if you hit cogeco? Why am I paying so much for this garbage?

  • mad4erit Chris C. (@mad4erit) reported

    Good evening @cogeco , customer loyalty just acknowledged the unresolved performance issues with the EPICO box. In the face of the recent large price hikes and no other options, how should loyal, long-term customer be feeling about the service?

  • TaylorImeson Taylor Ando (Imeson) (@TaylorImeson) reported from Fort Erie, Ontario

    @cogecohelps I’d rather spend my time shopping around for a new provider than waste anymore time talking to Cogeco just to have the same terrible service.

  • snowmanonfire hockeynut (@snowmanonfire) reported

    A few coyotes around my place I’m tired I wanted to light a fire but my dogs and are staying in I’m lighting the propane fireplace I reconfigured my internet with my equipment it shoots out to the outside to my bunkie I repeat it there. The garbage cogeco gave me is gone!

  • redinhamilton Redinhamilton (@redinhamilton) reported

    @cogeco I'd like to enjoy the outdoors but I seem to spend my free time dealing with your horrible components and wait times. Tivo junk, modem junk now epico box don't work. 3 hours on phone to switch to epico, 2 hours with techs and a few more on line and in person. Total fail