Cogeco outages and service status in Greater Napanee, Ontario

Problems in the last 24 hours in Greater Napanee, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Greater Napanee, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Greater Napanee, Ontario

Latest outage, problems and issue reports in Greater Napanee and nearby locations:

• 
  Emma Goldstein (@emmagoldstein95) reported 2 minutes ago from Greater Napanee, Ontario

  @cogeco why is there been so many freakin’ outages in my area the last month?? Even if they’re in the middle of the night it’s starting to get ridiculous…its becoming a multiple times a week issue!

• 
  Mikey Likes It (@michael20270505) reported 53 minutes ago from Greater Napanee, Ontario

  I pay $45/mo for 15 mb/s, 500GB/mo and the service is excellent. My internet goes down when Cogeco fails, but the customer service is much nicer. If that's a better deal than what you're getting atm, SWITCH! Teksavvy rocks. #telcooligopoly

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chad (@sylvestor1967) reported 6 minutes ago

  @ryangerritsen It took me 4 hours on the phone and 3 weeks later I finally got Cogeco to stop my service. There are rules on the books now but they have you got around and around leading nowhere. This is why we need competition up here for the 3 big suppliers to shake in their boots.

• 
  Vicki (@VickiSMcKinney) reported 7 minutes ago

  @cogeco, where did my channels go? I only get 700. We can watch stuff we have recorded so it not the box. Can you help.

• 
  a j s b (@Brooksajsb) reported 9 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  Surjit Mohan Das (@EmperorSurjit) reported 14 minutes ago

  @cogecohelps My COGECO Internet is not working. This is happening very often. Now even after repeated resets it still not working. Unable to contact support which keeps asking for personal ID number which is not provided. On the App the AI assistant is useless

• 
  Cogeco (@CogecoQC) reported 15 minutes ago

  @RogerCoutu22272 There has been no mentions of a mass credit for the outage. If you'd like your situation studied, I would give us a call. Francis - Cogeco

• 
  Cogeco (@CogecoQC) reported 15 minutes ago

  @RogerCoutu22272 There has been no mentions of a mass credit for the outage. If you'd like your situation studied, I would give us a call. Francis - Cogeco

• 
  St. Mo🇺🇦🌻☮️🙏 (@saintmo12) reported 17 minutes ago

  @peggy_blair @FireAndIce48 I feel exactly the same way. Cogeco the exact same bs! It infuriates me. My mother's bill in one year went up 89%! I refuse to pay for cable, I have antenna tv, use locally owned internet provider with awesome service & a streaming service. These companies don't care about you.

• 
  Devyn Farrugia (@devynfarrugia) reported 18 minutes ago

  @cogeco My patience, for dealing with your customer support!

• 
  Ravi (@ravira) reported 19 minutes ago

  @StampsForever_1 @3DownNation I have Cogeco and it was absolutely a TSN issue.

• 
  Tricia Robson (@robson_tri87484) reported 21 minutes ago

  So over service from @cogeco. Constantly have to restart/update just to get the TV to work. The price is getting ridiculous, they give you offers say its good for so long but no not true. should not have to keep calling to adjust. Loyal customer for years but time to move on.