Cogeco

Cogeco Outage Report in Lévis, Chaudière-Appalaches, Québec

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Lévis, Québec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Lévis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Lévis, Chaudière-Appalaches, Québec 04/01/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (24%)

    TV (24%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Lévis, Québec

Latest outage, problems and issue reports in Lévis and nearby locations:

  • BenjaminAubert Benjamin Aubert (@BenjaminAubert) reported from Québec, Québec

    @gabger18 Vous avez raison, Cogeco a fait appel à sa gang locale. Radio X n’a pas de réseau à desservir, donc assurément des gens basé à Québec, et je n’ai pas écouté les stations de Bell. J’essaie de comprendre la décision de TVA en fait.

  • pilote_alain AlainP. (@pilote_alain) reported from Québec, Québec

    Fatty ne fait jamais rien de gratuit. C’est Cogeco qui l’aide à se refaire une image dans le but de devenir chef du PLQ. Fatty n’a aucun sens des valeurs.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • seedsnep Seed 🇨🇦 (@seedsnep) reported

    The very nice internet guy from Cogeco has confirmed my internet line is ****** lol said something but a bad amplifier in the junction box across the street should be fixed in a week or two. Luckily I still have internet it just drops back to dial up every now and then lol

  • Royal42400885 Royal (@Royal42400885) reported

    @cogecohelps @cogeco So, you don't want to do anything about horrendous customer service but you want me to read your terms of service? how does that makes sense??

  • Royal42400885 Royal (@Royal42400885) reported

    @cogecohelps Excellent customer service - that's what CSRs say. Been on hold 50mins. That's excellence???!?!?!? Can't image what COGECO would do if you hated me - What a joke!!!

  • IronSmithyTV IronSmithy (@IronSmithyTV) reported

    @cogecohelps @cogeco I have called the service line and was told 8 to 10 business days... that's a long time away from my community and my work! Having called should I still fill out the form you mentioned? Thank you for reaching out!

  • MarkKennedyQW 🇨🇦 Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    @cogecohelps @cogeco According to your website the outage could last 3 hours before it’s fixed. I’m hoping that is a longer estimate than you really expect.

  • OntBizAttorney Grant Buchan-Terrell (@OntBizAttorney) reported

    @cogeco @CogecoBusiness Your telephone support is atrocious!!! 11 minutes to verify account so far, on hold. Incompetency. #fail

  • FunBTVYT FunB-TV (@FunBTVYT) reported

    @IronSmithyTV @cogeco I feel the struggle, we have one provider here and they can pretty much get away with what they want here, so if they go down it takes them forever to get things fixed, will be right here waiting for the streams sir.

  • Royal42400885 Royal (@Royal42400885) reported

    @cogeco Called for a service upgrade and got service called instead - excellent customer service - what a joke

  • jswarley29 Jay (@jswarley29) reported

    @cogeco your equipment is garbage. The DVR only ever seems to work when it wants to. I had a one pass set up that’s been recording the same show week after week and tonight it just decided not to record. This happens constantly. I can’t wait to cancel your service for good.

  • MarkKennedyQW 🇨🇦 Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    While I appreciate the text message from @cogeco informing me that my internet is down, this is the 2nd time in a week this has happened. People work from home & rely on stable internet. Not happy.