Cogeco outages and service status in Québec, Quebec

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Québec, Quebec

Latest outage, problems and issue reports in Québec and nearby locations:

• 
  Benjamin Aubert (@BenjaminAubert) reported 29 minutes ago from Québec, Quebec

  @gabger18 Vous avez raison, Cogeco a fait appel à sa gang locale. Radio X n’a pas de réseau à desservir, donc assurément des gens basé à Québec, et je n’ai pas écouté les stations de Bell. J’essaie de comprendre la décision de TVA en fait.

• 
  AlainP. (@pilote_alain) reported 49 minutes ago from Québec, Quebec

  Fatty ne fait jamais rien de gratuit. C’est Cogeco qui l’aide à se refaire une image dans le but de devenir chef du PLQ. Fatty n’a aucun sens des valeurs.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeremy- Now what? (@Bubba_76) reported 6 minutes ago

  @rgfray1 I would have liked to have watched but because @cogeco **** the bed I missed it

• 
  Agent Kujan (@LoneSlug) reported 10 minutes ago

  @cogeco I have a problem. I spent the last 50 minutes dancing through your menu system trying to fix my internet. I can't get hold of a actual person to resolve the issue after using the self help portion. I want to talk to an actual human!

• 
  a j s b (@Brooksajsb) reported 15 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  Scott Dillon (@dillon4412) reported 15 minutes ago

  @cogeco screw Detroit fans again. Putting on the Carolina feed. So we will not get to see the Fedorov number retired. Thank Cogeco!!! Always sucks having you as my cable company!!!!

• 
  Robert Glover, no need to hide behind a username (@RobertwGlover) reported 15 minutes ago

  @cogecohelps Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that

• 
  AnarQueso (@AnarQueso) reported 16 minutes ago

  @alancross @cogeco Cogeco is, by far, the worst telecom service I've ever had the misfortune of dealing with. Switch to anyone else.

• 
  Griff0n (@_griff0n) reported 19 minutes ago

  I helped my parents switch internet away from @cogeco because of the slow upload speed. Fifty megabits per second upload is slow. Seven months after switching to a competitor, a contracted technician with no signage on his van was rude and cut my father's two coaxial cables outside instead of unscrewing theirs and left almost a meter of coaxial on the line at the road. A month later, two Cogeco sales men showed up at supper time were audibly annoyed while asking why we switched to a competitor and offered "the highest speed" and did not want to say if the upload speed is close to a thousand megabits per second.

• 
  Frances (@franticlimbo) reported 19 minutes ago

  Sorry @cogeco but your customer service phone/chat/online totally sucks

• 
  Therese (@theresemacdona6) reported 20 minutes ago

  @cogecohelps @cogeco I called Cogeco before about some issue. When I got a call back I was driving my car! Hardly useful. Yes they renewed a backyard cable (which should have been checked on installation!). I guess you get what you pay for

• 
  Velko D (@VelkoD) reported 22 minutes ago

  @cogeco @cogecohelps has to be the worst customer service in the industry I called to speak with a technical advisor and you said reset your modem and hung up Hahahah what a joke