Cogeco outages and service status in Québec, Quebec

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports Near Québec, Quebec

Latest outage, problems and issue reports in Québec and nearby locations:

• 
  Benjamin Aubert (@BenjaminAubert) reported 12 minutes ago from Québec, Quebec

  @gabger18 Vous avez raison, Cogeco a fait appel à sa gang locale. Radio X n’a pas de réseau à desservir, donc assurément des gens basé à Québec, et je n’ai pas écouté les stations de Bell. J’essaie de comprendre la décision de TVA en fait.

• 
  AlainP. (@pilote_alain) reported 50 minutes ago from Québec, Quebec

  Fatty ne fait jamais rien de gratuit. C’est Cogeco qui l’aide à se refaire une image dans le but de devenir chef du PLQ. Fatty n’a aucun sens des valeurs.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicki (@VickiSMcKinney) reported 7 minutes ago

  @cogeco, where did my channels go? I only get 700. We can watch stuff we have recorded so it not the box. Can you help.

• 
  The Terrible Hook (@TheTerribleHook) reported 11 minutes ago

  @cogecohelps I don't let anyone push me around but I push back with a custom-made style that's "Deadpool meets Downton Abbey", Jodi. I even have a service award for it. #Cogeco

• 
  Bob (@DogLifeOntario) reported 14 minutes ago

  .@cogeco on hold. But good news I can press 1 to set up a call back and they commit to calling back within 24-48 HOURS. Are you ******* kidding me?? That is not how callbacks work you morons. Your epico service is garbage and your customer service is WORSE than garbage!!

• 
  Sport Junkie (@adrenalinehooks) reported 16 minutes ago

  @cogecohelps I shouldn't have to follow anyone and DM but sitting on hold for 1:14 is ridiculous!! The call is because of the Cogeco creep, every few months the bill goes up! Is there better service, obviously not. Loosing channels but prices keep going up. So damn frustrating!!

• 
  James Gruythuyzen (@brutal83) reported 23 minutes ago

  @cogeco are you guys actually criminals or do you just hire criminals? I can’t believe how Ive been treated from cancelling a service.

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 23 minutes ago

  I spend more time on the phone with @cogeco these days than people from my own family. @cogeco sucks. Do better

• 
  Alfred E. Newman (@notsobigkahuna) reported 23 minutes ago

  @cogecohelps Everyone I speak to from @cogeco says all the right things… then nothing happens. It actually said in the work order that 2 techs are required. One showed up. This is the 3rd time this exact problem has occurred.

• 
  J (@Big_Mister_J) reported 24 minutes ago

  @NoSleevesGaming @cogeco You usually have similar weather to me, and this wind is howling today, so I’m assuming that doesn’t help

• 
  Robert Glover, no need to hide behind a username (@RobertwGlover) reported 32 minutes ago

  @cogeco Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that

• 
  Bradsports (@Bradsports2) reported 35 minutes ago

  @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx