Cogeco outages and service status in Québec, Quebec

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports Near Québec, Quebec

Latest outage, problems and issue reports in Québec and nearby locations:

• 
  Benjamin Aubert (@BenjaminAubert) reported 9 minutes ago from Québec, Quebec

  @gabger18 Vous avez raison, Cogeco a fait appel à sa gang locale. Radio X n’a pas de réseau à desservir, donc assurément des gens basé à Québec, et je n’ai pas écouté les stations de Bell. J’essaie de comprendre la décision de TVA en fait.

• 
  AlainP. (@pilote_alain) reported 46 minutes ago from Québec, Quebec

  Fatty ne fait jamais rien de gratuit. C’est Cogeco qui l’aide à se refaire une image dans le but de devenir chef du PLQ. Fatty n’a aucun sens des valeurs.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Klink VonSchultznbundy (@JGooballs) reported 6 minutes ago

  @Oakvillejaysfan Some companies have garbage customer service but not Cogeco.

• 
  Muskoka411 News (@Muskoka411) reported 8 minutes ago

  From Cogeco We are currently repairing an outage impacting all services in some cities across Ontario. Our technicians have been dispatched and are working diligently to resolve as soon as possible. Since 911 calling may be affected, please ensure you have access to a secondary phone for emergencies. The outage page on our website is currently affected, and we will be posting updates here once we have more information. We are working as fast as possible to resolve this issue.

• 
  Frazer Smith (@frazoono) reported 9 minutes ago

  @cogeco We are still without phone service this morning? Internet was restored around 4:45pm yesterday. Anyone else still without phone?

• 
  Mikey (@MikeyBGolfs) reported 12 minutes ago

  @SarahTreadaway @cogecohelps Seems to be a wide outage. Cogeco pretty much never acknowledges them either, on X or their website. Down for many in Petawawa after asking a few people in town.

• 
  Colin Purcell (@colinpurcellx) reported 16 minutes ago

  @cogecohelps Nice of you to say—I guess. But HOW can you help me? Might get a callback in two business days? That's amateur hour and totally unacceptable. Doesn't Cogeco want my money?

• 
  💯JT.💯 (@JimmyT2022) reported 16 minutes ago

  @cogeco Switched to a business account. Let’s see if thisn works out so far much better customer service and being a staellite office they took it way more serious. Their residential department suuuuucks

• 
  José Salazar (@jasalazar01) reported 17 minutes ago

  Hi @cogeco @cogecohelps today is the 2nd day I get internet service interruptions. You only get 3 strikes and I go shop somewhere else.

• 
  end-of-suburbia Silverthorn (@endofsuburbia) reported 18 minutes ago

  @itsterki @MikeDoris @cogeco At least I could get my work done, meet my deadline tonight, and impress my client. Unless you have a better solution.

• 
  卄卂丂卄丨尺卂 (@Crypto_Hashira1) reported 22 minutes ago

  @zubic_eth @cogeco @Starlink Sorry about your experience, hope they fix it up

• 
  Evan Cochrane (@cochrane_evan) reported 24 minutes ago

  @cogeco Will this be resolved by tonight? Or are we looking at a mutiple day outage?