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Cogeco Outage Report in Québec, Quebec

Why is my Cogeco service not working?

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 56% Internet (56%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Québec, Quebec

Latest outage, problems and issue reports in Québec and nearby locations:

  • pilote_alain
    AlainP. (@pilote_alain) reported from Québec, Quebec

    Fatty ne fait jamais rien de gratuit. C’est Cogeco qui l’aide à se refaire une image dans le but de devenir chef du PLQ. Fatty n’a aucun sens des valeurs.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • vdavies65
    Valerie Davies (@vdavies65) reported

    @cogecohelps to all of you for your support & help lately as at 5:15 our Cogeco TV Internet, home Phone &WiFi are all back working. Thanks to a COGECO technician who knew what he was doing. Fixed the issue right away. The brand new cable laid 12 Sept had TWO FAULTY ends. THANKS

  • ryck_nancy
    Nancy_Ryc- proud yob. (@ryck_nancy) reported

    @cogecohelps It amazes me that the services you provide are not up to par either. I have really slow internet . I have to do a restart every day to try to get it back up. No, I am done talking to Cogeco. All service providers should be ashamed for gauging customers. @CRTCeng .

  • TaylorImeson
    Taylor Ando (Imeson) (@TaylorImeson) reported

    Once again, I am here to tell Twitter that the EPICO service from @cogeco is the worst TV service I’ve ever had. The bunny ears I used when I was a poor college student gave me fewer issues. A 15 second power outage and my TV service just will not reconnect. @cogecohelps

  • MarkKennedyQW
    🇨🇦 Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    I’ve concluded @cogeco isn’t working on the problem with the internet tonight. They’re just going to automatically extend the resolution time every 15 minutes on the outage site. You can also bet we won’t get money off. I suppose I could just pay a portion of my next bill.

  • FilmGamerOne
    FilmGamer (@FilmGamerOne) reported

    Thanks alot @cogeco none of my DVRs recorded the latest episode of @thegoodfight on Women's Network channel 763 and there's no re-runs available so now I have to wait a year to catch it on streaming. You did the same thing last season and I had to wait a year and a half to watch.

  • theoxman
    david oxley (@theoxman) reported

    Thanks Cogeco for raising internet prices $6 for worse service. #Thieves

  • TaylorImeson
    Taylor Ando (Imeson) (@TaylorImeson) reported

    @cogecohelps At this point it is probably less of a waste of my time to cancel my Cogeco services all together and pay more for a different company.

  • Akamaru015
    Maru (@Akamaru015) reported

    @cogecohelps hey cogeco, remember that contractual agreement we signed you know I pay you. You provide internet? Yeah that? Why am I having 3 outages in my area a month? And not like quick oop it shut down I mean like 8 hour outages. Hamilton ontario if you were wondering

  • MarkKennedyQW
    🇨🇦 Mark (Bundy) Kennedy 🇨🇦 (@MarkKennedyQW) reported

    After tonight’s @cogeco outage for five hours and counting, it’s clear their service is very vulnerable. The @Bell fibre internet lines are being installed in my neighbourhood now and if the pricing is good, switching might be a smart idea.

  • vdavies65
    Valerie Davies (@vdavies65) reported

    Having multiple issues with our Cogeco TV. At this point we are waiting for a Techie to come tomorrow after 5 p.m. I have noticed a time factor here. Today again during the local news at about 12:10 it breaks up & GOES completely off air. Just like someone is flipped a switch.