Cogeco

Cogeco Outage Report in Québec, Québec

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Québec, Québec 02/16/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (25%)

    TV (25%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • pilote_alain AlainP. (@pilote_alain) reported from Québec, Québec

    Fatty ne fait jamais rien de gratuit. C’est Cogeco qui l’aide à se refaire une image dans le but de devenir chef du PLQ. Fatty n’a aucun sens des valeurs.

  • BenjaminAubert Benjamin Aubert (@BenjaminAubert) reported from Québec, Québec

    @gabger18 Vous avez raison, Cogeco a fait appel à sa gang locale. Radio X n’a pas de réseau à desservir, donc assurément des gens basé à Québec, et je n’ai pas écouté les stations de Bell. J’essaie de comprendre la décision de TVA en fait.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • IGY6MMCWNZ ; I G Y 6 (@IGY6MMCWNZ) reported

    @Luney66 @cogeco That seems off to me! I'm not aware of any circumstance where you'd need Power of Attorney to help with utilities, unless of course the family member was medically incapacitated (e.g. Alzheimers). This is the problem with automated/remote customer care. Were you with your Aunt?

  • cogecohelps Cogeco (@cogecohelps) reported

    @etchao Hi, Eric. The 'Hydro Related - Plant On' outage means there's currently no power in the neighbourhood where our plant is; so we cannot distribute Cogeco services. If the ETA is always one-hour-out, it means the hydro company has not provided us an ETA to pass along as-of-yet.

  • J_Carrigan Jonathan Carrigan (@J_Carrigan) reported

    @cogeco @cogecohelps website now says no outage in my area but we still don’t have internet. I called support and confirmed there is still an outage 🤬 After 3 days of waiting with no useful info I’m calling Bell.

  • low03xtreme Kyle Rioux (@low03xtreme) reported

    @cogeco There’s a bunch of wires down on Helena St in Fort Erie. Just a heads up

  • Monzaguy R G Hilder (@Monzaguy) reported

    @cogeco The signal on the TV is very jumpy. Is this an after effect of the storm and how soon before it clears up

  • iWhiteshad0w iWhiteshad0w (@iWhiteshad0w) reported

    @cogeco Fort Erie on Albany St still total black out. Any idea when service will be restored

  • novosad_alex Alex Novosad (@novosad_alex) reported

    @cogeco day three of no internet. What are you doing to fix it?

  • Melamalie Melanie Roscoe (@Melamalie) reported

    Not impressed with @cogeco @cogecohelps poor communication and customer service. Three days without internet and the best they have is “we’re working on it but can’t tell you where or when we’ll be done”. I can understand long outages happen, but at least tell us what’s going on!

  • StinsonAnalytic David Stinson (@StinsonAnalytic) reported

    @Mootz613 @cogeco Is it too much to ask that Kingston customers be given an expected date/time of service restoration? Or at least some sort of answer or acknowledgement? This really is a text book case of how not to handle outages.

  • Chaosking243 Nicholas (@Chaosking243) reported

    @smokingcolourz @cogeco Found my issue once the sun came up, looks like our cable line that ran between us and our neighbour across the street snapped somewhere in the night. Called, and earliest they can have someone out is Thursday, and I bet they won’t even send someone who can fix the line.