Cogeco outages and service status in Québec, Quebec

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Québec, Quebec

Latest outage, problems and issue reports in Québec and nearby locations:

• 
  AlainP. (@pilote_alain) reported 6 minutes ago from Québec, Quebec

  Fatty ne fait jamais rien de gratuit. C’est Cogeco qui l’aide à se refaire une image dans le but de devenir chef du PLQ. Fatty n’a aucun sens des valeurs.

• 
  Benjamin Aubert (@BenjaminAubert) reported 13 minutes ago from Québec, Quebec

  @gabger18 Vous avez raison, Cogeco a fait appel à sa gang locale. Radio X n’a pas de réseau à desservir, donc assurément des gens basé à Québec, et je n’ai pas écouté les stations de Bell. J’essaie de comprendre la décision de TVA en fait.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  a j s b (@Brooksajsb) reported 5 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  nekojima (@_nekojima_) reported 6 minutes ago

  @peggy_blair Freedom calls with offers, even when it lowers my bill & better plan. When Cogeco increased, I checked site and got the best offer for 20 months for the same service. I called Rogers for my parents and lowered their bill by $60+. Calling and asking seems to helps us.

• 
  Cogeco (@CogecoQC) reported 7 minutes ago

  @RogerCoutu22272 There has been no mentions of a mass credit for the outage. If you'd like your situation studied, I would give us a call. Francis - Cogeco

• 
  Laurie Tillich (@BobsFavDaughter) reported 9 minutes ago

  @cogecohelps Why does one of our channels cut out in the middle of a show and go to a cogeco ad?? Numerous times.

• 
  Cris (@Cricrifi) reported 9 minutes ago

  Ontario people thinking of switching to Cogeco mobile DO NOT MAKE THE MOVE. My 76yr old mom was swindled. Horrible customer service. Tried to move back to her other provider now COGECO mobile won’t port her number. Over 20 hours lost on phone. @cogecohelps

• 
  Ravi (@ravira) reported 11 minutes ago

  @StampsForever_1 @3DownNation I have Cogeco and it was absolutely a TSN issue.

• 
  Greg Gilhooly (@GregGilhooly) reported 13 minutes ago

  I’m on hold trying to get an @cogeco technical issue resolved. Not only are there no humans to pick up the call, but the recorded messages they play while on hold are computer generated and mis-pronounce both “wi-fi” and the name of the company itself. It’s bizarre and awful.

• 
  Devin Thomas (@DeviniusMaximus) reported 15 minutes ago

  @cogeco @yourtvptbo I've been trying to get a hold of you clowns since Friday. Terrible service

• 
  a j s b (@Brooksajsb) reported 20 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  Loud mouth (@solkumar) reported 21 minutes ago

  @cogeco raised my monthly invoice right out of the blue by $50. Poor service and pathetic customer support. Called to cancel and they only work 9 to 5 from Monday to Friday. These people should be taken to code or causing misery to their customers.