Cogeco outages and service status in Québec, Quebec

Problems in the last 24 hours in Québec, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Québec, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Québec, Quebec

Latest outage, problems and issue reports in Québec and nearby locations:

• 
  AlainP. (@pilote_alain) reported 16 minutes ago from Québec, Quebec

  Fatty ne fait jamais rien de gratuit. C’est Cogeco qui l’aide à se refaire une image dans le but de devenir chef du PLQ. Fatty n’a aucun sens des valeurs.

• 
  Benjamin Aubert (@BenjaminAubert) reported 31 minutes ago from Québec, Quebec

  @gabger18 Vous avez raison, Cogeco a fait appel à sa gang locale. Radio X n’a pas de réseau à desservir, donc assurément des gens basé à Québec, et je n’ai pas écouté les stations de Bell. J’essaie de comprendre la décision de TVA en fait.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashleigh Atkinson (@IronForgedFit) reported 59 seconds ago

  @cogeco Do better! Internet keeps dropping for prolonged periods of time. Your customer service chat drops and we have to start all over, it’s impossible to talk to anyone (such a poor connection on your end that they ended the call). This is atrocious for what people pay.

• 
  urskims (@Urstrulykarims) reported 7 minutes ago

  @cogeco Oakville north since 2pm down, customer support not connecting , chatbot useless . Bad customer support .

• 
  Lexi (@Lexi58746074319) reported 14 minutes ago

  @wallygator23 @cogecohelps @cogeco Exactly. Huge outage and no post on X. They don’t answer the phones either. It’s bare minimum of customer service.

• 
  Susan J. Creer (@SusanJCreer) reported 15 minutes ago

  in the lobby of both bldgs in my complex b/c apt. residents to not get parcel delivery, despite the "door to door service fees" we pay. Cogeco, Bell, Rogers all have parcels sent here for many tenants....The Shopper's Drug Mart at the University Plaza, Dundas, ON is bad...

• 
  macchi (@havn_espresso) reported 17 minutes ago

  @cogeco **** you for blocking my Internet box an hour before the world cup

• 
  MANISH AHLUWALIA (@ahluwaliamanish) reported 17 minutes ago

  @cogeco @cogecohelps terribly disappointed with the manner in which customer is treated by the so-called Loyalty team. I would not recommend anyone taking Cogeco’s internet!

• 
  The Son of God (@touchescodling) reported 17 minutes ago

  @natasha_stylz Switch me internet from Cogeco to Bell because it was cheaper. Sorry me dweet cause a bay problems

• 
  Maple Leaf Fan (@Maple_Leaf_Fan) reported 17 minutes ago

  @KellySuzanne9 @corpcapture @cogeco They say no such thing. Stop making **** up. Grow up

• 
  MamaStyles (@MamaStyles77) reported 19 minutes ago

  It’s going to take two days to create a ticket to fix my phone. 4 months now and @cogeco new mobile service is a mess. I don’t suggest switching to them.They’ve made a ticket to help me but they can’t figure out why my phone can’t make phone calls. 😡

• 
  Afrodyliac (@afrodyliac) reported 24 minutes ago

  @xassassinsswef @cogeco It must be pretty bad, none of their websites are working either. Read somewhere a fiber cable has been cut but not sure if that's true.