Cogeco outages and service status in Bonaventure, Quebec

Problems in the last 24 hours in Bonaventure, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Bonaventure, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 2 minutes ago

  @cogeco your Epico system and customer support are the worst I have seen in 40 years. Channels work and then don't. DVR is garbage and try to even find the 1-800 number. We keep it on the fridge because you can't find it anywhere on the website which is useless.

• 
  Colin Purcell (@colinpurcellx) reported 5 minutes ago

  @cogecohelps Nice of you to say—I guess. But HOW can you help me? Might get a callback in two business days? That's amateur hour and totally unacceptable. Doesn't Cogeco want my money?

• 
  Clifford Mathew (@cliffmathew) reported 9 minutes ago

  @MrTuffster @AMGoudreau85 @cogeco This cable vandalism excuse doesn't hold water. They lost service across multiple provinces. They have no redundancy.

• 
  Canadian Dividend Investing (@CDInewsletter) reported 10 minutes ago

  @kinisurrco Nice summary. I think your model is onto something, but at the same time I can't bring myself to buy more $T.TO (I sold $BCE.TO a couple years ago). That probably means it's a good time to buy. BCE is a no-go for me because I don't trust management. They're kings of saying one thing and doing another. Rogers I don't love the focus on sports franchises. Quebecor is still my favourite in the sector. Only a tiny bit more expensive than Telus on a P/FCF basis, but better balance sheet, a dividend that should grow, and a more focused company. Honourable mention to Cogeco too. Think they sell the U.S. part of the company and use the proceeds to pay down debt/do a buyback. They may even potentially take the company private.

• 
  Lexi (@Lexi58746074319) reported 15 minutes ago

  @passepruneau @cogeco One of the worst handling of a crisis from a PR/customer service standpoint I’ve seen in a long time.

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  Kasandroid🇨🇦 🇵🇱 (@Kasandroid) reported 17 minutes ago

  Cogeblow aka #COGECO a bunch of liars trying to say I owe them 400 after they lowered my bill to 119 a month for it crpapy service and said I only owed 56 bucks which I paid off. Thought there was supposed to ccomadate disabled people? Why would I continue with you?

• 
  Fyble (@Fyble) reported 19 minutes ago

  @cogeco How is it taking you this long to fix it and the commitment is overnight for a full resolution? Definitely switching to Bell.

• 
  eppigy (@eppigy) reported 19 minutes ago

  @cogeco what’s up with the network in eastern Ontario? Expected up time!? Even your site is down.

• 
  Norm (@quietlybless) reported 21 minutes ago

  @cogeco better have service running for the game. Its been 15 hrs! Although storm is out of their hands, 2 minutes on hold to find out my postal code area still has outage is an unnecessary time grab. Add this to the other 364 days the service sucks. @CRTCeng

• 
  Sharon (@RealSharonD) reported 21 minutes ago

  @cogeco this is insane smh i am on my 4th call of the day for a total of 3.5 hours i cant get anyone from tech support , i can`t watch nothing my internet is either to slow to play anything or it just cuts out completely this has been going on since yesterday