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Cogeco

Cogeco Outage Report in Thetford-Mines, Chaudière-Appalaches, Québec

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Problems in the last 24 hours in Thetford-Mines, Québec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thetford-Mines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Thetford-Mines, Chaudière-Appalaches, Québec 06/10/2023 02:45

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • Internet 62.13% Internet
  • TV 19.26% TV
  • Wi-fi 6.96% Wi-fi
  • Total Blackout 5.44% Total Blackout
  • E-mail 4.03% E-mail
  • Phone 2.18% Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:
  • Mrichphoto Mike Richardson (@Mrichphoto) reported

    @cogecohelps I'm curious if I couldn't go exchange my modem for a replacement at the Cogeco store and try to isolate the problem. No wifi really sucks

  • TaylorImeson Taylor Ando (Imeson) (@TaylorImeson) reported from Fort Erie, Ontario

    @cogecohelps I’d rather spend my time shopping around for a new provider than waste anymore time talking to Cogeco just to have the same terrible service.

  • khufu29 AnnH (@khufu29) reported

    why is my cogeco feed down

  • snowmanonfire hockeynut (@snowmanonfire) reported

    @cogeco hire tech support that understands MB is to Terabyte honest to god wtf did you hire? She said she was new I told her my speed speed is 1 terabyte but I’m only getting 15 mb. Didn’t understand.

  • redinhamilton Redinhamilton (@redinhamilton) reported

    @cogeco I'd like to enjoy the outdoors but I seem to spend my free time dealing with your horrible components and wait times. Tivo junk, modem junk now epico box don't work. 3 hours on phone to switch to epico, 2 hours with techs and a few more on line and in person. Total fail

  • PeelMedicShawn Shawn D’ro 🇨🇦 (@PeelMedicShawn) reported

    @cogecohelps I spend over an hour and a half on hold. Only to have your loyalty support person hang up on me. I guess Cogeco doesn’t want my business anymore. 20 year customer means nothing to you.

  • mad4erit Chris C. (@mad4erit) reported

    Good evening @cogeco , customer loyalty just acknowledged the unresolved performance issues with the EPICO box. In the face of the recent large price hikes and no other options, how should loyal, long-term customer be feeling about the service?

  • Mikemedic60 Michael Butt (@Mikemedic60) reported

    @cogeco At present I would not recommend this service. Have had problems since installing @cogeco tried of corporations selling their products saying they are great but finding out that they are not what they claim to be. Sucked me in with a lower price. #EPICO FAILURE.

  • mad4erit Chris C. (@mad4erit) reported

    Good evening @cogeco , customer loyalty just acknowledged the unresolved performance issues with the EPICO box. In the face of the recent large price hikes and no other options, how should loyal, long-term customer be feeling about the service?

  • cutie1967 Linda 💕🌺💐🌸🌼🇨🇦 (@cutie1967) reported

    @Emarie110265 Yikes. Again? I have cogeco and have issues once in and awhile but most times they are pretty good