Cogeco

Cogeco Outage Report in Thetford-Mines, Chaudière-Appalaches, Québec

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thetford-Mines, Québec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thetford-Mines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Thetford-Mines, Chaudière-Appalaches, Québec 11/14/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Chaosking243 Nicholas (@Chaosking243) reported

    @cogeco Been without internet and tv since 8 AM on the 24th. It’s now 1AM on the 25th. The outage report is now just gone (which I’m not sure is better than just adding an hour every time like it was). Are there any updates?

  • nishantvatsal Nishant (@nishantvatsal) reported from Niagara-on-the-Lake, Ontario

    @cogecohelps In the list of Wi-Fi connections nearby, on my phone, I could see other people’s cogeco networks, so does that mean the issue could be just with my house?

  • Mootz613 Hartley (@Mootz613) reported

    I realize this is a first world problem but not having internet, tv or home phone for over 36 hours during the holidays is trying my patience. @cogeco @cogecohelps is absolutely the worst provider I have ever seen. #Cogeco

  • Badwolf_books Cristiana Ulrich (@Badwolf_books) reported

    @cogecohelps @cogeco So, is someone from Cogeco going to pay the wages I lost yesterday, when it went down in the middle of my work day, and today? Being down overnight and into late morning is unacceptable. Is this going to be our lives this entire weekend?

  • Anthony_Bilotta Anthony Bilotta (@Anthony_Bilotta) reported

    @NFL If my @cogeco cable and internet weren’t down since 3:00pm yesterday I would be.

  • JasonCa47450102 Jason Calderon (@JasonCa47450102) reported

    @cogeco What about the Hamilton, L8L area? Your website generates a new estimate for a fix every hour, lost service on the 23rd.. 🙃

  • AdamMar46055757 Adam (@AdamMar46055757) reported

    @cogeco can someone offer a real estimate for the outage in be smithville area… almost 24 hours now. I get there is a storm but it’s getting to be a bit much

  • iamjordanexpert Jordan (@iamjordanexpert) reported

    @cogeco It’s been down for 24 hours now, are we to expect compensation? The other companies are fine, as they prepared for the impending weather. Why didn’t you? This can’t soley be a hydro issue as there aren’t many.

  • PEPE4ff Pat Riley (@PEPE4ff) reported

    @Bell_Support Nothing to look into- I’ve used the virtual repair tool more times then I can count - I’ve been in chats with one of your service reps.. “it was an authentication issue” so they say and then back to losing internet and having to use my data … I’m just going to cogeco now

  • smokingcolourz Tasting colours (@smokingcolourz) reported

    @Chaosking243 @cogeco 8am ish on the 23rd not even a estimate on when it’ll be fixed, last I talked to cogeco on the phone yesterday night they had no idea when also stated they had no technicians in area even attempting to fix it