1. Home
  2. Companies
  3. Cogeco
  4. Thetford-Mines, Quebec
Cogeco

Cogeco Outage Report in Thetford-Mines, Chaudière-Appalaches, Quebec

Why is my Cogeco service not working?

No problems detected

If you are having issues, please submit a report below.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Thetford-Mines, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thetford-Mines, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 56% Internet (56%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • AdrianCanadrian
    Adrian Bell 🎙🎧🔊 🎭 (@AdrianCanadrian) reported

    Local Tweet…. @cogeco… no service, again. AND no customer service. Does anyone ever answer the phone there…?

  • _AJR6
    Austin Reusch (@_AJR6) reported

    @BobWeeksTSN Not good @cogeco @cogecohelps . Need to fix this ASAP.

  • AdrianCanadrian
    Adrian Bell 🎙🎧🔊 🎭 (@AdrianCanadrian) reported

    @cogeco HOW do you stay in business with such abysmally poor customer service..? It’s astonishing.

  • c_harburn
    Carrie Harburn (@c_harburn) reported

    @cogeco you need to have multiple names as account holders. It makes no sense that when a bill is shared, only one person has admin rights; if this person is not available, other people need to be able to maintain service. #subscription #CustomerServiceFail #canadiantelecomms

  • MonicaF34228177
    Monica Fletcher (@MonicaF34228177) reported

    @cogeco @RachB7666 Worst Customer Service from a company I have ever experienced…no one to talk with…24/48 hr reply…then when you do speak w/ them, you have to call back a month later because no change has been made.

  • CWV74
    Clayton Vervoorn (@CWV74) reported

    @cogeco what is going on now with the Ryder Cup coverage?!!! It wasn’t on the golf channel. Then it was now it isn’t again. Fix it!!

  • BombenDebb34510
    Debbie Bomben (@BombenDebb34510) reported

    @cogeco Sure hope my EPICO is working by then. Your service is horrible.

  • RPMcginn
    #WeTheNorth #LeafsForever (@RPMcginn) reported

    @cogeco @cogecohelps I get it, things go down but what is happening that stoney creek gets it, it's seem more often then not. I have rogers for work I haven't went offline in 3 years during the day

  • ranked1
    Tim Rankin (@ranked1) reported

    @cogeco @cogecohelps Fiber cut in Rockwood area now too. Never had any outages on Bell. #cogeco down a lot in comparison due to modem and other issues. Terrible service.

  • TonyclementCPC
    The Hon. Tony Clement (@TonyclementCPC) reported

    Canada’s tax policies are hurting Canadian small businesses. I discuss with @CFIBNews Bradlee Whidden. Important issues! My TV show Boom and Bust airs weeknights on @TheNewsForum_ on Bell, Rogers, Shaw, Telus and Cogeco. #cdnpoli #smallbusiness #boomandbustca