Cogeco outages and service status in Thetford-Mines, Quebec

Problems in the last 24 hours in Thetford-Mines, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thetford-Mines, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Griff0n (@_griff0n) reported 19 seconds ago

  I helped my parents switch internet away from @cogeco because of the slow upload speed. Fifty megabits per second upload is slow. Seven months after switching to a competitor, a contracted technician with no signage on his van was rude and cut my father's two coaxial cables outside instead of unscrewing theirs and left almost a meter of coaxial on the line at the road. A month later, two Cogeco sales men showed up at supper time were audibly annoyed while asking why we switched to a competitor and offered "the highest speed" and did not want to say if the upload speed is close to a thousand megabits per second.

• 
  Agent Kujan (@LoneSlug) reported 2 minutes ago

  @cogeco I have a problem. I spent the last 50 minutes dancing through your menu system trying to fix my internet. I can't get hold of a actual person to resolve the issue after using the self help portion. I want to talk to an actual human!

• 
  Heidi (@HeidiRich72) reported 3 minutes ago

  Renegotiate with @Bell we just moved house 2 months ago left Cogeco, Bell gave us a 2 yr deal $80/month I only wanted their best wifi they threw in basic cable and landline. Had some tech issues needed a technician just got a $75 technician charge but I’ll fight it tomorrow

• 
  DM (@RayzorLeafs22) reported 3 minutes ago

  Lately, my Cogeco tv channels have been saying This channel will resume shortly, but they never do. What’s going on Cogeco? I am very dissatisfied with the service I have been getting. #cogecohelps

• 
  roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported 4 minutes ago

  @virginmedia hey. can you explain why our virgin tv suddenly decided to become "cogeco" and insist we're in canada when we very much live in the uk and have never been to canada? we cannot access any streaming services.

• 
  Tracey (@TraceLynn) reported 13 minutes ago

  @cogeco is there a problem with the cable in peterborough? The audio is cutting out and the picture is choppy.

• 
  Ross dahlberg (@dahlberg_ross) reported 15 minutes ago

  @NoSleevesGaming @cogeco Dang, that sucks was looking forward to the stream. I’ll watch out for your recap video.

• 
  SugarHiccup (@AnnTipathy1752) reported 19 minutes ago

  @cogeco Set top box is still out. Seriously, a day and a half. Yes, I've reset it multiple times and even reset my modem, hoping it would find a signal.

• 
  Scott Dillon (@dillon4412) reported 19 minutes ago

  @cogecohelps @cogeco Again tonight no Detroit feed. I really have to get rid of Cogeco. Who in Canada wants the Colorado feed. Thanks Cogeco for always disappointing your customer. @COGECOSUCKS

• 
  Scott Dillon (@dillon4412) reported 23 minutes ago

  @cogeco screws us again!!!!! Thanks for never putting on the Detroit feed!!! It sucks being your customer!!!!!