Cogeco

Cogeco Outage Report in Thetford-Mines, Chaudière-Appalaches, Québec

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thetford-Mines, Québec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thetford-Mines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Thetford-Mines, Chaudière-Appalaches, Québec 11/15/2025 20:15

November 15: Problems at Cogeco

Cogeco is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • scottiesbarnes amanda 🧋 (@scottiesbarnes) reported

    cogeco is down for me wtfff

  • glasswheelhouse Bruce Wilson (@glasswheelhouse) reported

    @primus4home still no service on my M-i-laws phone. You've been paid...now reciprocate. BTW, @cogeco can offer us the same service for $40/mo less.

  • SZmenak Suzi Z (@SZmenak) reported

    @cogeco I am trying to cancel my internet service because it’s unreliable and you have me on hold for 30 minutes!! Such a bad customer experience.

  • rbart5034 Richard Bartolo (@rbart5034) reported

    So our internet is bring flakey as hell and working from home is becoming a chore for my partner. We're looking at going to Bell Fibe and curious if there's a trick to get the best possible deal. We're currently on Cogeco with old infrastructure in Dundas that always has issues.

  • ryck_nancy Nancy_Ryc- proud yob. (@ryck_nancy) reported

    @cogecohelps It is utterly stupid. Your internet is down so you can't look it up. You give your pin an address with postal code. It is the most ridiculous policy I have ever experienced. By the way, I have called you five times and still have the same problem. I am at my limit with Cogeco.

  • Knee_cheese Mark H (@Knee_cheese) reported

    @NikkiC1245 @cogeco Same. I really regret switching to Cogeco. It's been nothing but problems

  • NikkiC1245 NikkiC1245 (@NikkiC1245) reported

    @jm_731 @cogeco Yet they charge us an arm and leg and can't deliver decent service

  • khufu29 AnnH (@khufu29) reported

    @cogeco most important game .. why is my feed down and i can't watch the blue jays... it's complete bull****

  • Mikemedic60 Michael Butt (@Mikemedic60) reported

    @cogeco At present I would not recommend this service. Have had problems since installing @cogeco tried of corporations selling their products saying they are great but finding out that they are not what they claim to be. Sucked me in with a lower price. #EPICO FAILURE.

  • OTWDylan Dylan (@OTWDylan) reported

    @ehSAUCE @cogeco oh ya also, when u call for customer service, it's their Windsor call center. One time we had our fiber line go around 5pm and they still came out to fix it that night.