Cogeco

Cogeco Outage Report in Thetford-Mines, Chaudière-Appalaches, Québec

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thetford-Mines, Québec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thetford-Mines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Thetford-Mines, Chaudière-Appalaches, Québec 03/13/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (25%)

    TV (25%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • escapeartist2 Escape Artist (@escapeartist2) reported

    @cogeco Are we having a TV outage in Welland. Lower channels. 701 to 713 say "one moment please. jan el should be available shortly". ...stick like that for last 5 minutes

  • judder11 Derek Judd (@judder11) reported

    I was quite surprised that after 10 years of loyalty with @TekSavvyBuzz I was forced to cancel my internet service and the CSR didn't try to keep me as a customer. Well @cogeco I hope you will want to keep my loyalty.

  • Evilbred Evilbred (@Evilbred) reported

    @TekSavvyCSR 22 hours in and still no resolution to the outage in downtown Kingston? I know the original issue was with #cogeco but they show their problems resolved at 2:34 for morning. Why are #Teksavvy customers still not connected?

  • seungjun_lim33 seungjun (@seungjun_lim33) reported

    @willfranciz Nah cogeco sucks

  • Gurp2001 Gurp2001 (@Gurp2001) reported

    @cogecohelps hi how much notice is required to cancel Internet services & close Cogeco account?

  • TeresaGG Teresa Gamble ❤️🇨🇦🏈🥍 (@TeresaGG) reported

    @cogecohelps I’ve been on a chat with a rep for two hours .. they’ve replied twice in that time and no help. I’ve called 17 times and it’s disconnected everytime I choose technical help .. so Cogeco doesn’t help??

  • jadeparis7 jade paris (@jadeparis7) reported

    @breezeline @cogeco @corporateknight Possibly the worst customer service I have received. I will email you the chat where the agent basically told me to do one and phone wait times of over an hour with no answer

  • queenofb00ks Abigail (@queenofb00ks) reported

    @cogeco not sending me the $57 they owe me because they “haven’t received” the equipment I sent awhile ago but have no problem charging for services that don’t work. 😒🥱

  • Dillon41657603 Family Man (@Dillon41657603) reported

    @cogecohelps Cogeco doesn't help they steal from you. THIEVES. IM PISSED.

  • vdavies65 Valerie Davies (@vdavies65) reported from Kingston, Ontario

    @cogecohelps Thank you this was weirdess outage ever. This morning all back. Something went on locally in Kingston. Being in our 80s as seniors w/no house phone it was disturbing. Thankfully I got LTE on my cell phone. For hours husband kept calling Cogeco wait time 10 min gave up aft 1 hr.