1. Home
  2. Companies
  3. Cogeco
  4. Thetford-Mines
Cogeco

Cogeco outages and service status in Thetford-Mines, Quebec

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Thetford-Mines, including 0 direct reports.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thetford-Mines, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thetford-Mines, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • EmperorSurjit
    Surjit Mohan Das (@EmperorSurjit) reported

    @cogecohelps My COGECO Internet is not working. This is happening very often. Now even after repeated resets it still not working. Unable to contact support which keeps asking for personal ID number which is not provided. On the App the AI assistant is useless

  • christiancont
    HumbertOst (@christiancont) reported

    @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

  • _griff0n
    Griff0n (@_griff0n) reported

    I helped my parents switch internet away from @cogeco because of the slow upload speed. Fifty megabits per second upload is slow. Seven months after switching to a competitor, a contracted technician with no signage on his van was rude and cut my father's two coaxial cables outside instead of unscrewing theirs and left almost a meter of coaxial on the line at the road. A month later, two Cogeco sales men showed up at supper time were audibly annoyed while asking why we switched to a competitor and offered "the highest speed" and did not want to say if the upload speed is close to a thousand megabits per second.

  • deliaflower1
    CARTY CARTY (@deliaflower1) reported

    @cogecohelps I once joined a company called COGECO Known for their prices being OH SO LOW Their staff are so kind Assisting me they never mind Any other company would only be SO SO.

  • RealStevieJames
    RealStevenJames (@RealStevieJames) reported

    @cogeco your support system has to be one of the worst. I have no internet to complete my work. I’ve spend an hour and half troubleshooting and trying to call. I was disconnected 2 times so I used to app to speak with support on there. Lucky me, that convo dropped too. Call me!

  • 24k_adam
    adam (@24k_adam) reported

    I just ate a granola bar. Instead of throwing the wrapper in the garbage I threw it at my Cogeco router. I’m doing my part and saving the environment, putting trash where it belongs.

  • Bradsports2
    Bradsports (@Bradsports2) reported

    @cogeco lots of Cogeco problems again today in Colborne - ?? - becoming frustrating - wifi cable TV almost a coin flip as to whether or not it will work lately - any resolution in sight? Thx

  • deliaflower1
    CARTY CARTY (@deliaflower1) reported

    @cogeco Awful that we're all affected by these Vandals

  • cberlo
    Clay Berlo (@cberlo) reported

    @cogecohelps this is what my Cogeco EPICO looks like right now. I've been on hold for almost an hour now... #CogecoHelps #EPICO #fail

  • Nisey7708
    Denise H (@Nisey7708) reported

    @cogeco What was the issue?