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Cogeco

Cogeco outages and service status in Thetford-Mines, Quebec

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Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Thetford-Mines, including 0 direct reports.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thetford-Mines, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thetford-Mines, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Brooksajsb
    a j s b (@Brooksajsb) reported

    @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

  • KNugent4118
    KNugent4118 ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡จ๐Ÿ‡ฆ (@KNugent4118) reported

    @ClunekMarika @Rogers @RogersHelps Unfortunately we don't have Cogeco available in our area. Damn monopoly.

  • rraj2k12
    Shan Kumar ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ๐Ÿ‡จ๐Ÿ‡ฆ (@rraj2k12) reported

    @cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?

  • Debstermistress
    THE Debster Mistress ๐Ÿ‡จ๐Ÿ‡ฆ ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐Ÿ‡ฎ๐Ÿ‡ช ๐Ÿ–ค (@Debstermistress) reported

    @cogeco is saying thereโ€™s been a fibre cut in the #Burlington area and working towards a fix by 3:26 AM April 13!!!!!!!! Not good enough sons.

  • romanov1733
    Dr. Peter Romanov, Phd (@romanov1733) reported

    @cogeco You know what else nobody likes? Every customer service agent at your company to be Indian, without exception. We want people who can speak English.

  • denunglued
    Den ๐Ÿ (@denunglued) reported

    @cogeco @cogecohelps is such a joke. Internet down. They tell you to use chat for quick access. 76 min wait. You try and call and the recording tells you to unplug for 5 seconds and hangs up on you. Unreal customer service. Now what?

  • LeagueOfSmell
    Fungus Trungus (@LeagueOfSmell) reported

    @cogeco any update on the internet outage in the Waterdown area?

  • PattersonKatiee
    Katie Patterson (@PattersonKatiee) reported

    @__m3lisssa When you click on it, it will ask you to sign in, than I used my cogeco login in and it worked

  • TravisTravis222
    TravisTravis222 #FREESCHLEP (@TravisTravis222) reported

    .@cogeco my internet was just down for 4 hours and didn't come back until now

  • jhnmchnry
    John McHenry (@jhnmchnry) reported

    @FortmanM @cogeco Yep. EPICO and @cogeco connectivity are the worst. I have the same problem all the time.