1. Home
  2. Companies
  3. Cogeco
  4. Thetford-Mines, Quebec
Cogeco

Cogeco Outage Report in Thetford-Mines, Chaudière-Appalaches, Quebec

Why is my Cogeco service not working?

No problems detected

If you are having issues, please submit a report below.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Thetford-Mines, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thetford-Mines, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 56% Internet (56%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 5% Wi-fi (5%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • joeydecaire
    Joey DeCaire (@joeydecaire) reported

    @cogecohelps @cogeco Ordered internet well in advance of my move. Gave my move in date. Now being told my modem won't arrive for another week. . .yet I'm already paying for services!! THIS is how you treat a NEW customer???

  • RenfrewCntyScan
    RenfrewCountyScanner/PoliceScanner.ca (@RenfrewCntyScan) reported

    @cogeco A permanent fix would be a second and third fiber run for rundauncy. Until you do that everything on your network is temporary duct tape fixes. I'll be going to the CCTS because you have never resolved my issues to my satisfaction. Ever!

  • pattimoffatt
    pattimoffatt🇨🇦 (@pattimoffatt) reported

    @Bell Have had nothing but issues with my Fibe since I switched from Cogeco on September 9. Nobody seems to be able to fix my issue. Maybe Cogeco can….

  • xoasacartoon
    Hassan Khalid (@xoasacartoon) reported

    @cogeco can you please fix your wifi services. Literally been 2 weeks and it keeps disconnecting from the internet all the time. A cogeco employee even came to take a look yesterday and said "everything is perfectly fine" but we get disconnected every ******* 10 minutes still?

  • Rathiega
    Gage In Da Cage (@Rathiega) reported

    @krisbanfield @ShartyMcWaffles @cogeco Okay, you have valid points. But I've been with cogeco for more than 10 years, and it's almost every month they have another issue with their wifi. I was not affected by this outage, however monthly issues is really not the wave when your spending a fair bit on it.

  • xoasacartoon
    Hassan Khalid (@xoasacartoon) reported

    **** @cogeco ****** *** wifi. Fix your **** up. What ******** am I paying for

  • Pancakie
    ᑭᗩᑎᑕᗩKIE (@Pancakie) reported

    @cogeco It’s ok, I am aware of your constant issues. I switched companies a month ago. 🎉🎉🎉

  • RenfrewCntyScan
    RenfrewCountyScanner/PoliceScanner.ca (@RenfrewCntyScan) reported

    @cogeco A permanent fix would be a second and third fiber run for high availability underground. Until you do that everything on your network is temporary duct tape fixes. I'll be going to the CCTS because you have never resolved my issues to my satisfaction. Ever!

  • Revanarchy
    Ethan (@Revanarchy) reported

    @cogeco Why can we not go longer than a couple of weeks without our service being interrupted around here? Makes Rogers and Bell look more appealing every day.

  • lilfill
    Jesse Fillator (@lilfill) reported

    @cogecohelps @Coleman42 It is a cogeco problem though. No shovels were put in the ground. It was a suspended cable that was broken. In this case if it was in the ground we'd all still have internet lol