Cogeco

Cogeco Outage Report in Thetford-Mines, Chaudière-Appalaches, Québec

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thetford-Mines, Québec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thetford-Mines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Thetford-Mines, Chaudière-Appalaches, Québec 01/24/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (43%)

    TV (43%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • hewi123 HJE (@hewi123) reported

    @cogecohelps horrific customer service. Cogeco Tech left me with no service ..15 hrs ago. Hours on phone and still no service

  • simplythekenny Fullmetal AllKenneth 🇨🇦 (@simplythekenny) reported

    @JohnDou38694475 @startca Typically, with issues like these, Cogeco would be responsible for it. Without an absolute diagnosis, we can't tell who exactly is to blame but if Cogeco is responsible that might explain the miscommunication, the lengthening of the issue, and why Cogeco is actively brushing off.

  • thallcga Tony Hall (@thallcga) reported

    @cogecohelps @mairmair1980 @cogeco Also having issues with business internet in Kingston. Phones work but no internet. Equipment is working.

  • Sprial_out Matt Lepp (@Sprial_out) reported

    @RAWaholic1 @startca If its a cogeco problem, theyre at their mercy..

  • KarlsburgReview Karlie (@KarlsburgReview) reported

    @Geoffre07012985 That's ****! Ours only went out because there was a full blown power outage. Messed up our internet for quite some time to be honest even though the power was back on quick. We use Cogeco! Dont have that many issues

  • mairmair1980 Mairmair1980 (@mairmair1980) reported

    @cogeco internet is down in kingston Ontario. Yes I have turned on and off my modem it's still not working. My cable is fine. Anyone know if we have an outage and how long it may last?

  • ChrisChrisPlays Chris (@ChrisChrisPlays) reported

    @syraphic Ah ****. I know its still fairly new-ish but I felt like it should be installed just about everywhere by now. That's unlucky... I'm not sure if anyone else will be able to offer anything comparable if Bell can't install theirs there. Cogeco or Rogers would be next best. :/

  • hewi123 HJE (@hewi123) reported

    @cogeco After hours and hours on the phone trying to get assistance after the technician left my house and left me without service, I have gotten nowhere. I will be cancelling due to your horrific customer service

  • startca Start.ca (@startca) reported

    @pasquino1975 Hi Bruno, We are sorry to tell you we have no current ETA. We are working to rectify issue as it is from our end not Cogeco.

  • bawskailee Kailee (@bawskailee) reported

    @cogecohelps hi team - getting 503 service temp unavailable error when trying to authenticate with Cogeco via @Sportsnet