Cogeco

Cogeco Outage Report in Thetford-Mines, Chaudière-Appalaches, Québec

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Thetford-Mines, Québec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Thetford-Mines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Thetford-Mines, Chaudière-Appalaches, Québec 02/16/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (25%)

    TV (25%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • kereshen_naidoo kereshen naidoo (@kereshen_naidoo) reported

    @cogecohelps Over the past 3 weeks, I have had 3s-6s Page load times on a 1gbps subscription. Switching to google's DNS made these pages load instantly. I realize this is not your fault, but please get someone to fix Cogeco's DNS. My LTE mobile hotspot loads pages faster.

  • barry_bcuz4 Bcuz4 (@barry_bcuz4) reported

    @Bell_Support I recently switched to Bell Fibe for TV and internet from Satellite and Cogeco internet, It could be the worst mistake I may have made for entertainment and communications. Internet is fine but it’s been nothing but issues with the PVR receivers since installation.

  • igordzaic Igor Dzaic Игор Џаић (@igordzaic) reported

    @cogeco is something up with your service? My internet just died. Reset didn't work, etc.. It has been dead for 15 minutes.

  • bjmicak Bjm2112 (@bjmicak) reported

    @cogeco I’m frustrated. Missed work today due to no internet. Called support 3x now have to wait another 48 hours before a service rep can come. My modem was just replaced 1.5 months ago!

  • ShxriMua TINA TURNER🇳🇬♈️ (@ShxriMua) reported

    Cogeco is never seeing the pearly gates

  • sugarcanehaynes Cat (@sugarcanehaynes) reported

    @cogecohelps is literally the worst internet provider. Every week a new problem. Today our internet has been on and off and I simply don’t have the energy to call and deal with this today #Cogeco #cogecosucks

  • IBBtravel Lindz 🇨🇦 I've Been B✈t! (@IBBtravel) reported

    Hey @cogeco @cogecohelps, I was told by a technician yesterday that I'd have a new router if mine had issues (which it does) & today when the technician came, there was no router in hand & here I am now paying full price for a service that isn't working properly.

  • mikecoplays MikeCo (@mikecoplays) reported

    @cogecohelps Good morning. I think we should just agree to disagree. Netflix, 407 ETR and Amazon all send a courtesy email advising that “credit card ending 1234 is soon to expire..” 20 year loyal customer dinged $25 NSF because I forgot to update my cc expiry. Poor form Cogeco.

  • toukka69 Toukka Mask (@toukka69) reported

    @CraveHelp Crave is so unstable on the Cogeco Epico device it’s unusable. So far Prime & Disney+ have no issues. Is there an update coming to address?

  • fictionscribble Jillian Dagg (@fictionscribble) reported

    @cogeco Would this problem cause internet with ethernet connected but no wifi?