Cogeco

Cogeco Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Mont-Joli, Québec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Mont-Joli, Bas-Saint-Laurent, Québec 12/29/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (40%)

    TV (40%)

  2. Internet (39%)

    Internet (39%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • KurtSasso Two Geeks Talking (@KurtSasso) reported

    And no internet. Because the techs didnt bother coming out. Now waiting until Tuesday. I may have to cancel all the rescheduled and saturday nov 12 interviews thanks to #cogeco techs not doing what they were scheduled for.

  • Matt1nTheHat Matt Holiga 🐋 (@Matt1nTheHat) reported

    @cogeco @cogecohelps I was having trouble reaching you guys but instead of getting this number from your online chat I was just ignored. Just like my street that has no internet is being ignored due to an outage from a cut line but you guys refuse to fix it sooner then a week from when it happened 🖕

  • mebollsfortescu Mary Elizabeth Bollsworthy-Fortescu (@mebollsfortescu) reported

    I can't believe @cogeco has become such an unbelievable nightmare to deal with. Has your customer service department been taken over by @Bell? Mother of God, how did you get to be so awful at this?

  • justjmv John-Marc Vachon (@justjmv) reported

    @cogecohelps @cogeco Nope, after my hour and 20 minutes on hold I was able to talk to a person for 2 minutes and get my issue resolved.

  • jasonrosewell Jay (@jasonrosewell) reported

    @thefrav @cogeco Calling cogeco support routes through sales first (at least it has in the past for me). Brutal. Their Twitter support is way better.

  • KurtSasso Two Geeks Talking (@KurtSasso) reported

    God to love it when @cogeco doesnt respond to an open escalated ticket from my ISP to resolve my internet being down for 7 days and counting.

  • thefrav Tony Fraveletti (@thefrav) reported

    @jasonrosewell @cogeco Xfinity usually overshoots their prediction with us. Our electric provider ComEd is usually pretty good but they have an interactive map so you can see if its a bigger problem or not. Some companies are great, some suck. Have you tried calling them? Maybe the suedo forgot?

  • metadata484 77syy (@metadata484) reported

    Ermmm. We have a problem @cogeco

  • LindaMa69327534 Linda MacKenzie-Nicholas (@LindaMa69327534) reported

    @cogeco I can't believe you have scheduled a 6 hour shutdown for maintenance. In the 25 plus years of being a customer, I have never experienced a 6 hour maintenance outage.

  • icequeen1371 Danielle Couffon (@icequeen1371) reported

    Another day, another fail by Cogeco with their ‘Ultrafast’ internet. Still buffers after resending signal, getting boosters and them ‘tweaking’ the signal. Yeah. Buffering & email not loading is super worth it for only $15 less/mth. Wow. 😐