Cogeco outages and service status in Mont-Joli, Quebec

Problems in the last 24 hours in Mont-Joli, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Mont-Joli, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shannon Lee (@shannleevee) reported 1 minute ago

  @GregGilhooly @cogeco Cogeco was aweful 20+ years ago when I was at Fleming. Hope you get your issue dealt with

• 
  Mel 🇨🇦 (@Melbell1013) reported 2 minutes ago

  @Bell I have just had the worst customer service experience trying to change my ridiculously high bill. Transferred twice, lastly, to the loyalty department. Was on for over 40 mins to only be left sitting. I finally hung up. You need to sort yourselves out! @Rogers @cogeco

• 
  Den 🍁 (@denunglued) reported 2 minutes ago

  @cogeco @cogecohelps is such a joke. Internet down. They tell you to use chat for quick access. 76 min wait. You try and call and the recording tells you to unplug for 5 seconds and hangs up on you. Unreal customer service. Now what?

• 
  Carol LG (@niagaragolfgirl) reported 3 minutes ago

  @cogecohelps we are now in the middle of the 3rd outage we’ve had today since noon hour. What’s going on? I pay $40/month for a Rogers mifi to back up my Cogeco internet when it goes out!

• 
  Chris Hitchcock (@ChrysalisChris) reported 7 minutes ago

  @telMAX_Inc I just lost internet and telephone service because of your fibre installation crew (@AeconGroupInc). Not impressed. @cogeco are sending a technician on Friday. Today is Tuesday. Unimpressed with the lot of you. 3 of my neighbours have had the same experience.

• 
  Robert Glover, no need to hide behind a username (@RobertwGlover) reported 11 minutes ago

  @cogeco Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that

• 
  John Madalena (@MadalenaJohn) reported 13 minutes ago

  @cogeco Anyone experiencing internet issues in the Ancaster area. Internet keeps cutting out

• 
  Erik Boivin (@tattooPeel) reported 14 minutes ago

  IM SO PISSED OFF AT GITHUB the copilot they offer with no protection to users is badly corrupted! destroyed and creates viruses in my networks killed 2 modems from cogeco and 15 pcs in one go! AI is bad! it can kill us before we even realise there was a problem

• 
  Justin Smith (@JustinSmith1087) reported 16 minutes ago

  @cogecohelps In other words, what can I do because @cogeco goes down so often, which takes me offline, which costs me a lot of money and reputation??? And I can't even reach you on the phone, or I'd be asking there. It's pretty gross service... Feels disrespectful.

• 
  Therese (@theresemacdona6) reported 17 minutes ago

  @cogecohelps @cogeco I called Cogeco before about some issue. When I got a call back I was driving my car! Hardly useful. Yes they renewed a backyard cable (which should have been checked on installation!). I guess you get what you pay for