Cogeco Outage Report in St. Jacobs, Regional Municipality of Waterloo, Ontario

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

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Problems in the last 24 hours in St. Jacobs, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Jacobs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

February 04: Problems at Cogeco

Cogeco is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

1. 

   TV (48%)

2. 

   Internet (31%)

3. 

   E-mail (11%)

4. 

   Wi-fi (6%)

5. 

   Total Blackout (3%)

6. 

   Phone (1%)

Live Outage Map Near St. Jacobs, Regional Municipality of Waterloo, Ontario

The most recent Cogeco outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Internet	11 days ago
Kitchener	Total Blackout	one month ago
Kitchener	Internet	3 months ago
Waterloo	Internet	3 months ago
Kitchener	Internet	4 months ago
Waterloo	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• Rachel B (@mrsmama79) reported a minute ago

  @cogecohelps But I’ll be using your replies to make complaints higher up in Cogeco about how they didn’t fix my line. 5 mins to 5 now.

• 3PT (@3pointtally) reported 2 minutes ago

  @KDavJeff Ugh. I had so many problems with Cogeco in the past. I'd be fuming.

• Diplfish (@diplfish) reported 10 minutes ago

  @cogeco I have been trying to get service hooked up since Sept 1st. Scheduled the service almost a month in advance. Still no service. I am an independent contractor who works online. I have now been on hold and transferred 2x today, ON the phone for 46min and counting.

• Rachel B (@mrsmama79) reported 10 minutes ago

  @cogecohelps I did. They said YOU are going to be there before 5 EST today. It’s 4:18 and no one in sight. I can’t yell at them b/c they use your lines and therefore HAVE TO rely on YOUR techs for the outside wiring. We don’t use cogeco anymore because of your horrible Cx serv.

• Alice (@HuhAlice) reported 11 minutes ago

  @cogeco any updates on the outage in Ancaster? Been out all day!!!

• Bosco (@Bohsco) reported 14 minutes ago

  If you want your sanity, never use any of @cogeco services under any circumstances. Haven’t had internet for a week due to their complete lack of common sense and customer service. Yo @bell do you know how to install internet at someone’s house in under a week?

• ♠️ ACE (@TheAce_Cleo) reported 14 minutes ago

  @jodim2019 Just got a notice from Cogeco informing me that my basic service will be going up by $30 on November 1. Time to cancel. But then they will charge me the same price for internet service alone. Screwed!

• David (@DavidPecoskie) reported 15 minutes ago

  @cogeco was just on the line with customer service and the call was dropped from your side. Is it policy to call me back?

• Cogeco (@cogecohelps) reported 16 minutes ago

  @thereddork Hi Mike, yes - there was just some cable damage that being repaired. Should be up shortly. #Cogeco 6Alisha

• Marisa (@MarisaDSouza2) reported 20 minutes ago

  @cogecohelps This has been done. Each time they issue a ticket!!!!!!! I need a resolution to the error Cogeco made......i need a time frame. I have 3 tickets on file and its been one month. #cogeco. @cogecohelps @cogeco