Cogeco Outage Report in St. Jacobs, Regional Municipality of Waterloo, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in St. Jacobs, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Jacobs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (43%)
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Internet (37%)
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E-mail (10%)
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Wi-fi (6%)
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Total Blackout (3%)
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Phone (1%)
Live Outage Map Near St. Jacobs, Regional Municipality of Waterloo, Ontario
The most recent Cogeco outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Total Blackout | |
| Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
Internet | |
| Waterloo |
Internet | |
| Kitchener |
TV |
Community Discussion
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Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Pat Riley
(@PEPE4ff) reported
@Bell_Support Nothing to look into- I’ve used the virtual repair tool more times then I can count - I’ve been in chats with one of your service reps.. “it was an authentication issue” so they say and then back to losing internet and having to use my data … I’m just going to cogeco now
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Tashing Through The Snow ❄️
(@deadlynitshade) reported
@cogeco Still down.
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Nichola Walt
(@nicholawalt) reported
@cogeco Why not tell customers that service will be down until December 26, then if you get it working sooner you’ll look like Rock stars? Having an automated time calculating 60 mins from time of inquiry is frustrating.
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Jordan
(@iamjordanexpert) reported
@cogeco It’s been down for 24 hours now, are we to expect compensation? The other companies are fine, as they prepared for the impending weather. Why didn’t you? This can’t soley be a hydro issue as there aren’t many.
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Bitzy
(@Bitzy_b) reported
@cogeco How come you led everyone in for 21hrs instead of just saying “its to unsafe to send out our technicians” absolute **** customer service. “Itll be an hr” - @cogeco when they havent even dispatched a single tech yet
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Cristiana Ulrich
(@Badwolf_books) reported
@cogecohelps @cogeco So, is someone from Cogeco going to pay the wages I lost yesterday, when it went down in the middle of my work day, and today? Being down overnight and into late morning is unacceptable. Is this going to be our lives this entire weekend?
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David Stinson
(@StinsonAnalytic) reported
@Mootz613 @cogeco Is it too much to ask that Kingston customers be given an expected date/time of service restoration? Or at least some sort of answer or acknowledgement? This really is a text book case of how not to handle outages.
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R G Hilder
(@Monzaguy) reported
@cogeco The signal on the TV is very jumpy. Is this an after effect of the storm and how soon before it clears up
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Mangledued
(@mangledued) reported
My @cogeco Wifi outage is still going on after 24 hours. At least the power is on
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SimplyTed
(@SimplyTed3) reported
@cogeco @cogeco it's been over 24 hrs for K6V3Y4 with resolution just getting extended hour by hour. Other streets around us have services. Appreciate the storm but I reported it before it hit our region.. restless toddlers. Thank you