Cogeco

Cogeco Outage Report in St. Jacobs, Regional Municipality of Waterloo, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in St. Jacobs, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in St. Jacobs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in St. Jacobs, Regional Municipality of Waterloo, Ontario 01/15/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (42%)

    TV (42%)

  2. Internet (37%)

    Internet (37%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near St. Jacobs, Regional Municipality of Waterloo, Ontario

The most recent Cogeco outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Total Blackout
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener TV

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • jaymack319 Jay mack (@jaymack319) reported

    PLEASE REPOST if Cogeco in your area Now Day 7 since @cogeco decided to do a node upgrade to our internet service. # of service interruptions #/hr 2.5 #/day 37 Total interruptions since Oct 10= 260 + Calls to @cogeco =8 from @cogeco =2 Phone hrs total = 4.25

  • tedwoodhead Ted Woodhead (he/him) (@tedwoodhead) reported

    .@CRTCeng @cogeco reported results showing a modest CAPEX increase for the period of ≈ $2M mainly due to spending on customer premise equipment. Results state that $900K of capital was spent on network expansion. This wil be captured in the monitoring promised by @CRTCeng

  • grahamS666 G-Money (@grahamS666) reported

    @cogecohelps I'm brand new to Cogeco. I downloaded the app. Can't set up a new account. Do not have an existing account. This is not a good start. Please help or direct me to someone who can.

  • ellispaul88 Paul Ellis (@ellispaul88) reported

    @cogeco Nice work customer service! I was on hold for 75 minutes even though the estimated wait time was only a pathetic 45 minutes, and then you hung up without answering. I've now signed up with Bell Fibe and will cancel Cogeco if I can ever get someone on the phone.

  • BiggsOver Mike Biggs (@BiggsOver) reported

    People of Ontario don’t use @cogeco TV it is pure garbage! Have to reset your cable box min 2-3 times a day! Picture freezes sound goes picture quality is garbage! It’s truly garbage & they do absolutely nothing!

  • DogLifeOntario Bob (@DogLifeOntario) reported

    .@cogeco Do you know how ******* awful epico is? I want to jump out of a window every time i try (and I mean try) to watch it. Do ******* better!!

  • DrJamesCKPorter Dr James Porter (@DrJamesCKPorter) reported

    @cogeco WORST TV/INTERNET EVER… they should not be allowed in the business… I lose internet EVERY DAY… yes every single day and usually more than 1x

  • NamaariB • Her_Divine_Path • (@NamaariB) reported

    What is wrong with Canada? @cogeco how dare you waste my phone time with verbal ads promoting your products. People don’t want to hear this- we want service!

  • EvelynSmit95492 Evelyn S (@EvelynSmit95492) reported

    @RealPtitty @melissacare01 When I have had to call customer service at Koodo, Bell, Cogeco, RBC and even Hudson Bay when they were in business, I usually speak to a rep in the Philippines and sometimes Romania. IT is usually India.

  • Chief_Buono Eric Buono (@Chief_Buono) reported

    @cogeco No need. I'm done dealing with the subpar technology and service. Good luck.