Fido outages and service status in Brandon, Manitoba

Problems in the last 24 hours in Brandon, Manitoba

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Brandon, Manitoba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Brandon, Manitoba

Latest outage, problems and issue reports in Brandon and nearby locations:

• 
  Cody Lobreau (@cdnbeer) reported 2 minutes ago from Brandon, Manitoba

  @andymoir I kind of want Xplore to succeed.. their plans are actually cheaper than Koodo/Fido/Virgin NOW! I've had customers who had SIM card errors or not able to access data so they said "eff it, move me over to x company"

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Evan (@evanoftheyukon) reported 11 minutes ago

  @Fidomobile I originally signed up because of their $27 plan for 80gb Can/US/Mex, overall a great deal. Thing is, the service is really bad in my area. I can currently get around 500mbps down with Bell where I live, and with Fido I consistently get 2-3, maybe up to around 20mbps. (2/21)

• 
  Jim (@Jim_363) reported 12 minutes ago

  @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

• 
  Lino's Version (@LinosVersion) reported 12 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Pete (@floofydoofbkup) reported 13 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Armand Swarts (@Smokeywoodbones) reported 13 minutes ago

  @Fidomobile So this is prioritized over taking care of current customers? A friend with a recently deactivated phone needs to reactivate but without the fido number active there are 0 means of reaching customer service. Chatbox non-functional, no ability to reach anyone on phone.

• 
  Aephraim Steinberg (@QuantumAephraim) reported 14 minutes ago

  @FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.

• 
  Shrikant Gupta (@Shrikan15918909) reported 19 minutes ago

  @Fidomobile @RogersHelps Your brand team onboarded me back to Fido and my port is completed, but I haven’t received the eSIM QR code. I’m without network. Kindly check and DM me.

• 
  Nojan Emd (@EmdNojan306) reported 20 minutes ago

  @Fidomobile hi everyone my voicemail is still is on French and Fido Indian customer support said it was fixed. It’s not

• 
  Fari Tow (@EffTee1) reported 22 minutes ago

  @Fidomobile Fido is increasing their "agreed mobile service rates" very often! this is really disappointing. @FidoSolutions #UnhappyCustomer

• 
  connor (@_connorrr_) reported 22 minutes ago

  @Fidomobile I have tried to cancel my mobile data plan and the only way to do so is by calling. I cannot do this because I am not living in Canada anymore and the international number does not work.