Fido outages and service status in Brandon, Manitoba

Problems in the last 24 hours in Brandon, Manitoba

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Brandon, Manitoba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Brandon, Manitoba

Latest outage, problems and issue reports in Brandon and nearby locations:

• 
  Cody Lobreau (@cdnbeer) reported 32 minutes ago from Brandon, Manitoba

  @andymoir I kind of want Xplore to succeed.. their plans are actually cheaper than Koodo/Fido/Virgin NOW! I've had customers who had SIM card errors or not able to access data so they said "eff it, move me over to x company"

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Polygolferous (@OG_BC_Citizen) reported 7 minutes ago

  @Fidomobile your customer service is a complete travesty. I'm trying to change address, but I can't even login to my account bc your website never sends the verification code. AI chat bot is useless. Phone dial-a-bot is useless. I'll just let you guys bill the wrong address

• 
  Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reported 11 minutes ago

  I want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.

• 
  Adégòkè (@Adegox) reported 12 minutes ago

  @Fidomobile Your internal communications is **** and your customer service sucks! I don’t think it’s funny for you guys to keep calling and texting for an issue that is your fault!!

• 
  Vince Ltd. (@Vince_Ltd) reported 14 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Aden (@aden_hq) reported 15 minutes ago

  @TrcTrials123 @Fidomobile That sounds incredibly frustrating. Billing errors that take multiple channels to resolve are the worst. Hope they sort it out for you soon.

• 
  Soban Shaikh (@soban_shaikh) reported 16 minutes ago

  @yoshiboost @Fidomobile Absolutely. And I am not even talking about deals or discounts. It’s just basic ask to get connected to a customer service agent. These companies need a telling.

• 
  LallyA (@LallyAd) reported 16 minutes ago

  @Fidomobile hi Fido trying to cancel some lines on Mya account call back is way to long

• 
  cleantecher (@cleantecher) reported 21 minutes ago

  @lynn130415 no one @Fidomobile dosent let u cancel ur phone plan then @Rogers threatens u with credit score issues and then eventually ur phone is cut off. then they offer u deals for how much little they r willing to settle with u when u wanted to cancel the plan before accumulating charges

• 
  Masih (@masihhaha) reported 23 minutes ago

  @Fidomobile evertyime we call your stupid AI keeps us on the phone and waste our time and energy. You garbage garbage pathetic company I only wish the worst for you.

• 
  Shrikant Gupta (@Shrikan15918909) reported 23 minutes ago

  @Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.