Fido outages and service status in Brandon, Manitoba

Problems in the last 24 hours in Brandon, Manitoba

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Brandon, Manitoba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Brandon, Manitoba

Latest outage, problems and issue reports in Brandon and nearby locations:

• 
  Cody Lobreau (@cdnbeer) reported 36 minutes ago from Brandon, Manitoba

  @andymoir I kind of want Xplore to succeed.. their plans are actually cheaper than Koodo/Fido/Virgin NOW! I've had customers who had SIM card errors or not able to access data so they said "eff it, move me over to x company"

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chelle (@traaashpanda) reported 6 minutes ago

  It’s wild to me that @Fidomobile, which is essentially @Rogers doesn’t have customer service on a Sunday? They’ll let you sign up for their services but if something goes wrong … get ****** :) No ported phone number means no calls. No text. No 2FA.

• 
  Not Op Cue (@NotOpCue) reported 8 minutes ago

  @iFightForKids That's why I switched from @Fidomobile when they raised my price, cause the Ai virtual call in was so unbearable and you could not speak to a human same day. You had to book a callback for several days down the week.

• 
  Jim (@Jim_363) reported 9 minutes ago

  @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

• 
  Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reported 9 minutes ago

  I want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.

• 
  Dragon (@Carlosl68910473) reported 11 minutes ago

  @Fidomobile your garbage constantly spamming adds to my email canceling your garbage services you trash

• 
  Phil D. (@skarface789) reported 12 minutes ago

  @Fidomobile hey Fido, I accidentally added. Us travel pass to my daughters number which is currently set as the default (it shouldn’t be). Customer support says the 50$ charge is going through and cannot be moved. She is nowhere close to the us and I’m here now. Please explain the logic.

• 
  Evan (@evanoftheyukon) reported 12 minutes ago

  @Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)

• 
  Oma (@Oma2414) reported 13 minutes ago

  @Fidomobile I dispute this balance and need someone from Customer Relations to finally resolve it before any collection action is taken. I have been frustrated beyond belief by your conflicting customer service representatives.

• 
  Lino's Version (@LinosVersion) reported 15 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  cali dreamer (@cali_dreamer12) reported 17 minutes ago

  @Fidomobile your customer service is the worst