Fido outages and service status in Brant, Ontario

Problems in the last 24 hours in Brant, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Brant, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Brant, Ontario

Latest outage, problems and issue reports in Brant and nearby locations:

• 
  dominic serra (@domserra1) reported 46 minutes ago from Brantford, Ontario

  @Fidomobile y’all sus, get my gf’s service back pls 😡

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil D. (@skarface789) reported 6 minutes ago

  @Fidomobile hey Fido, I accidentally added. Us travel pass to my daughters number which is currently set as the default (it shouldn’t be). Customer support says the 50$ charge is going through and cannot be moved. She is nowhere close to the us and I’m here now. Please explain the logic.

• 
  Leanne Schira (@lschira) reported 8 minutes ago

  @FidoSolutions The callback option was 2-3 days away!!!!! That's unacceptable. The phone number is used for WORK. Please fix this ASAP. @Fidomobile @fidosolu

• 
  Dr. Strangelove (@Border_Guard77) reported 8 minutes ago

  @Fidomobile @FidoSolutions Hey, AI Fido, please tell your overlords to fix that ******* app! I’m sick and tired of constantly having to sign in. Also tell your overlords that your company customer service is rapidly deteriorating and is very ******🖕

• 
  Kirito96 (@kirito_9668) reported 14 minutes ago

  @Fidomobile whoever is working on your AI needs to be let go. Other companies out of the box AI will do better than the **** you have. Now hard to train your AI.

• 
  Deep (@djdeeep) reported 16 minutes ago

  @Fidomobile has the worst access to customer service and technical support I've had in my life. I think I made a huge mistake signing up with them! #mobilefail

• 
  Lino's Version (@LinosVersion) reported 17 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Ros esmit (@Rosesmit4) reported 18 minutes ago

  @NotOpCue @iFightForKids @Fidomobile Facts it’s so bad

• 
  Evan (@evanoftheyukon) reported 19 minutes ago

  @Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)

• 
  Jantz (@jantz1) reported 20 minutes ago

  @Fidomobile in Mexico currently & can’t get hold of anyone @ 611. Need help with 2 travel plans……. a wrong date was provided through an agent for me & wife’s plan that was requested yesterday online was not implemented. Just did it again on line & it is isn’t working.

• 
  boja_reddii (@BojaReddii) reported 22 minutes ago

  @Rogers @RogersHelps @Fidomobile This issue has been ongoing since Nov 2025. I signed up for Rogers Internet at Scarborough Town Centre where Sahil Kapre (Salesperson ID: 14010302) promised a $75 bill credit to my Fido account in the 2nd billing cycle. #CustomerService