Fido

Fido Outage Report in Brantford, Ontario

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Brantford, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Brantford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Brantford, Ontario 11/27/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (1%)

    Total Blackout (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Fido Issues Reports Near Brantford, Ontario

Latest outage, problems and issue reports in Brantford and nearby locations:

  • domserra1 dominic serra (@domserra1) reported from Brantford, Ontario

    @Fidomobile y’all sus, get my gf’s service back pls 😡

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshKorn JoshKorn (@JoshKorn) reported

    @Fidomobile, after discovering that my data-only feed had been “paused”, and trying to unpause it, I discovered what your “customer service” is really about: - trying to pay extra got me an error message with a phone number that said it was discontinued; - calling your support number got me a bot that kept saying “again” when I asked to speak to a human; - going to the nearest FIDO store got me two guys who tried to sell me a more expensive plan AND bill me $20 for the transaction; - I never did get the promised callback from your agent. What I did do was contact your competitor 100 yards from you in the mall, and got exactly what I wanted in about 5 minutes, for a better price, and they waived the transaction fee. Facts are that you don’t care one little bit about your customers. You’re a disgrace to all dogs. Good riddance.

  • GordM20 Gord M (@GordM20) reported

    @Fidomobile I have an appointment Omer Schell’s for tomorrow. I will let it ride and if no one calls this time I will commence shopping around for a new provider. Fido’s quality of customer service has nosedived recently. I used to be able to get a customer service rep on the phone.

  • iamkmpk وحشی (@iamkmpk) reported

    Moved from @Fidomobile to other carrier and was lured back by the customer retention just to be disgusted again by the “customer assistance” when activating the sim. Why run a company if you don’t have the funds to assist customers?

  • mayank_0601 Mayank Jain (@mayank_0601) reported

    I joined @tech_mahindra in mid-May as a customer support rep. During the interview, I was told that we would only be working for @Fidomobile wireless services, but 2 weeks in, we were told to handle @Rogers 3G migration, Wireless, Xfinity sales, retention etc.(2/9)

  • MacnChzPlz ✝🙏🍁 SimplyBlessed 🐈🦇🐘 (@MacnChzPlz) reported

    @Fidomobile After sitting with this all day, I still feel I must add: It's disappointing when your rates go up, yet your customer service goes down. I speak as someone who worked in customer service for almost 50 yrs. Fido used to be set apart in excellence in that regard, imo.

  • Har24242 Har2424 (@Har24242) reported

    @Fidomobile Why can't I talk right away to the customer service?

  • ChrisBotha29305 Chris Botha (@ChrisBotha29305) reported

    @Fidomobile Your AI agent is doing everything in its power to prevent me to speak to a real person. I'm having technical issues and I'm beyond frustrated as a new customer... not cool @Fidomobile not cool.... @Rogers

  • Mr_Teekay jay makinze ❼ (@Mr_Teekay) reported

    @Fidomobile eric, the convenient time for me is when i am calling. not 3 days into the future. even worse: i am calling about an issue that's was supposedly fixed over a month ago.

  • Har24242 Har2424 (@Har24242) reported

    @Fidomobile one of the worst companies and worst customer service I am supposed to get $75 one time credit on my bill it's not there when I call it says I have to request a call back really? Why can't we talk with customer service right away? And they don't work on weekends

  • WTFisG0ing0n16 WTFisgoingon (@WTFisG0ing0n16) reported

    @Fidomobile But I need to request a call back. I want to call someone and fix my plan