Fido outages and service status in Brantford, Ontario

Problems in the last 24 hours in Brantford, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Brantford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Brantford, Ontario

Latest outage, problems and issue reports in Brantford and nearby locations:

• 
  dominic serra (@domserra1) reported 33 minutes ago from Brantford, Ontario

  @Fidomobile y’all sus, get my gf’s service back pls 😡

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shrikant Gupta (@Shrikan15918909) reported 55 seconds ago

  @Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.

• 
  Dimy Da Plug (@dimydaplug) reported 2 minutes ago

  @Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!

• 
  Lina Serratos (@CaroSerratos) reported 3 minutes ago

  @Fidomobile I am close to phone rage at this time. How hard can it be to get human assistance and cancel my contract with you? This is precisely why I’m done with #Fido - the ridiculously expensive service too.

• 
  Benn Prend (@BenPrendergast) reported 7 minutes ago

  The @Fidomobile customer service is probably the most god awful chat/phone line I’ve ever experienced. And I worked for be. Guarantee I’ll get a tweet back faster than their callback request.

• 
  Angela F. (@RRCCowner) reported 7 minutes ago

  @Fidomobile guys I need your help. You’re AI is a joke. I can’t update the address on the account and I’ve got to sort out a cell phone we ordered, but it went to the wrong address. Can you please DM me because you’re AI and your website is beyond frustrating.

• 
  Pete (@floofydoofbkup) reported 13 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Dan McGrath (@dannymcgrathy) reported 14 minutes ago

  I didn't think there was such a thing worse than @RogersHelps #customerservice until I had an issue with @Fidomobile . Its much worse. Oh wait, Fido is Rogers. SMH.

• 
  Mark (@fatmarky) reported 17 minutes ago

  @Fidomobile my phone’s reception has cratered since your network went to 5G

• 
  richard breath (@richbreath420) reported 17 minutes ago

  @Fidomobile does not want to help customers

• 
  Sugar 🥰 (@mariam107) reported 19 minutes ago

  @Fidomobile you guys are useless oh. Someone is calling for help for something and all your people want to do is push offers of higher phone & internet bill, upgrade phone or get Mastercard. Couldn’t even help resolve my issue. USELESS!!!