Fido outages and service status in Caledon, Ontario

Problems in the last 24 hours in Caledon, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Caledon, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Caledon, Ontario

Latest outage, problems and issue reports in Caledon and nearby locations:

• 
  IG:akinola_jane (@Janniedivahh) reported 13 minutes ago from Caledon East, Ontario

  @Fidomobile @FidoSolutions Can you tell me why my phone down payments is not showing on my record and I am be billed like I didn’t make any payments. I have complained severally but no one is helping to resolve this issue even after showing a payment receipt. I am at this point so fed up

• 
  Ishtpal Singh (@IshtpalSingh18) reported 19 minutes ago from Brampton, Ontario

  @Fidomobile I am using Fido and the Fido customer service are saying to go to third party for the solution, as if give money but go ask someone else for solutions.

• 
  Adv. Om Sangekar🎓 (@omsangekar) reported 20 minutes ago from Brampton, Ontario

  Fido activated home internet plan for me without even taking my consent.Ridiculous customer service @Fidomobile Raised a complaint now #dispute #rights #smallcausecourt

• 
  m (@mybroskeeperrr) reported 48 minutes ago from Brampton, Ontario

  I know I’m always running from my problems because Im even scared to check the fido app to see how much data I have left

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 3 minutes ago

  Whoever's idea it was to get rid of customer service and have chatbots pretend to attend to customer needs is an idiot of the highest order. Seriously! How can you need someone for help but get no one except to schedule a stupid call back which you barely receive. @Fidomobile

• 
  Ammi jangra (@jangra0215) reported 5 minutes ago

  @CihadKeskin10 @Fidomobile Same issue, we are also trying to get in touch with Fido team but they are not helpful. @Cihad did you get any response from them?

• 
  Pete (@floofydoofbkup) reported 5 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Shrikant Gupta (@Shrikan15918909) reported 6 minutes ago

  @Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.

• 
  Next Gen LLM Healing (@HumansAndDroids) reported 6 minutes ago

  hey @Fidomobile if this is your real handle please reply. your AI support is frustrating, it keeps suggesting me to go to website and never connects me to a human.. on the website i don't see any option to cancel one of my lines

• 
  B-rantone (@_Brantone) reported 8 minutes ago

  Yikes, @Fidomobile makes it really hard to get in contact with them. Used to be great customer service. But trying online chat is useless and phone just goes in circles. Time to switch.

• 
  Devin Riegle (@deriegle) reported 9 minutes ago

  @tearingItUp786 @Fidomobile It feels like people implemented this on day one of ChatGPT launch and never improved it from some alpha software It’s just an excellent example of tech debt at this point (we’ll fix it later and nobody does) I haven’t found a automatic chatbot experience I actually enjoy

• 
  Masih (@masihhaha) reported 11 minutes ago

  @Fidomobile get your garbage *** support team and contact me. Im so tired of begging for a callback from this **** company, just so that I find out who is using my credit card and to cancel a plan that’s unjustly is using my money.

• 
  Shrikant Gupta (@Shrikan15918909) reported 12 minutes ago

  @Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP

• 
  Polygolferous (@OG_BC_Citizen) reported 16 minutes ago

  @Fidomobile your customer service is a complete travesty. I'm trying to change address, but I can't even login to my account bc your website never sends the verification code. AI chat bot is useless. Phone dial-a-bot is useless. I'll just let you guys bill the wrong address