Fido outages and service status in Caledon, Ontario

Problems in the last 24 hours in Caledon, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Caledon, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Caledon, Ontario

Latest outage, problems and issue reports in Caledon and nearby locations:

• 
  m (@mybroskeeperrr) reported 31 minutes ago from Brampton, Ontario

  I know I’m always running from my problems because Im even scared to check the fido app to see how much data I have left

• 
  Adv. Om Sangekar🎓 (@omsangekar) reported 47 minutes ago from Brampton, Ontario

  Fido activated home internet plan for me without even taking my consent.Ridiculous customer service @Fidomobile Raised a complaint now #dispute #rights #smallcausecourt

• 
  IG:akinola_jane (@Janniedivahh) reported 51 minutes ago from Caledon East, Ontario

  @Fidomobile @FidoSolutions Can you tell me why my phone down payments is not showing on my record and I am be billed like I didn’t make any payments. I have complained severally but no one is helping to resolve this issue even after showing a payment receipt. I am at this point so fed up

• 
  Ishtpal Singh (@IshtpalSingh18) reported 58 minutes ago from Brampton, Ontario

  @Fidomobile I am using Fido and the Fido customer service are saying to go to third party for the solution, as if give money but go ask someone else for solutions.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lilly Fleur (@KayLillyFleur) reported 13 minutes ago

  @Fidomobile Terrible online + phone customer service process! C’mon! You guys can do better than a poor bot! Ppl can’t even speak to a person without booking an appointment weeks away???

• 
  Colin R. (@earlydrama1550) reported 13 minutes ago

  @Fidomobile no "fido answers"? When did the standard of service change that I am scheduling into tomorrow to talk to someone about y'all messing up the promo credit on the device and plan I just bought? That AI assistant is infuriating. Ridiculously awful customer service, guys!

• 
  Tom McIntyre (@Shuzeke) reported 14 minutes ago

  @Fidomobile Please help, I accidentally selected change plan on one of my numbers and now I will be charged to pay out my phone amount, it was an accident

• 
  gebilaowang (@kuailenanhai111) reported 15 minutes ago

  @Fidomobile I have already left Canada since June 2025 and will no longer use this plan and phone number. However, Fido keep charging me for 5 months. I can not cancel my plan online and also I can not talk to a specialist. Please help me to cancel my plan and STOP CHARGING ME anymore!

• 
  Morena (@_thiccmorena) reported 17 minutes ago

  @Fidomobile haven’t had my phone plan for a year and already you’re increasing the rate? Wtf. It’s been like 10 months since I switched to Fido. Tried to contact someone through chat but it seems only option is phone call. I’m deaf, I prefer taking to someone chat

• 
  Leanne Schira (@lschira) reported 18 minutes ago

  @FidoSolutions @Fidomobile @fidoso so he just waited over 2 hours on hold and they now just disconnected him.... HELP!!

• 
  David Hamilton (@DavidH_VanBC) reported 19 minutes ago

  @Rogers how many times do I need to ask you and @Fidomobile to stop calling me. And when I do, your people hang up without acknowledging! #rude

• 
  anon (@anon26747971223) reported 20 minutes ago

  @Fidomobile @Rogers your towers are sending wrong GPS locations to phones. People in canada are pinging off towers in Peru. It's been a real pain. It has been multiple people with Fido and Rogers. Could you please fix this?

• 
  Vince Ltd. (@Vince_Ltd) reported 24 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Dimy Da Plug (@dimydaplug) reported 26 minutes ago

  @Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!