Fido outages and service status in Brampton, Ontario

Problems in the last 24 hours in Brampton, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Brampton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Brampton, Ontario

Latest outage, problems and issue reports in Brampton and nearby locations:

• 
  Ricardo Da Silva (@rickydee82) reported 17 seconds ago from Mississauga, Ontario

  @FidoSolutions I am having an issue with my wife's phone, we are both with fido under same account 2 numbers. When I call her, everytime it rings 1 time then goes to voicemail, it only does that for my phone number and no-one else, my phone is key2 hers is keyone

• 
  Nourish (@nourishnew) reported 1 minute ago from Lorne Park, Ontario

  @Fidomobile @FidoSolutions Any outage in Mississauga. Home internet not working.

• 
  Hollings Izah (@sashahollings) reported 2 minutes ago from Mississauga, Ontario

  Been a loyal customer with @FidoSolutions @Fidomobile, is this seriously how you treat customers... I never should have left @virginmobilecan .... never had a carrier try to rip me off before

• 
  📖 𝓜𝓲𝓵𝓵𝓲𝓮 🥰 (@MillieLake) reported 7 minutes ago from Halton Hills, Ontario

  @Fidomobile if this outage goes on for a lengthy time can we get rebates on our plans for the day(s) it was out? Im not hating I'm just wondering.

• 
  Lizette García ツ (@lizetteale) reported 8 minutes ago from Mississauga, Ontario

  Hey @Fidomobile @FidoSolutions why I am just getting 3G network for the past few days? Ugh 😑

• 
  Jon Record (@jonrecord) reported 9 minutes ago from Mississauga, Ontario

  Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?

• 
  大付 dafu (@dafuCanada) reported 12 minutes ago from Lorne Park, Ontario

  @KarenWenLin @Fidomobile Maybe pure coincidence, I just switched my service provider from Fido to Bell last night

• 
  m (@mybroskeeperrr) reported 14 minutes ago from Brampton, Ontario

  I know I’m always running from my problems because Im even scared to check the fido app to see how much data I have left

• 
  Bhavesh Thakkar (@bhaveshnthakkar) reported 18 minutes ago from Halton Hills, Ontario

  @Fidomobile @FidoSolutions I placed an order for a SIM card on 11/15 under a winback program and have been waiting for it to be arrived since then; multiple follow ups involved long waittimes & holding the line forever STIIL NO RESOLUTION A/C# - 946956414 #fido @RogersHelps

• 
  Meraj Alam 🇮🇳🇨🇦 (@merajalam2006) reported 21 minutes ago from Mississauga, Ontario

  @neelshah85 @Fidomobile Quit @Fidomobile service immediately go to chater freedom vergin mobile

• 
  Ishtpal Singh (@IshtpalSingh18) reported 21 minutes ago from Brampton, Ontario

  @Fidomobile I am using Fido and the Fido customer service are saying to go to third party for the solution, as if give money but go ask someone else for solutions.

• 
  Bhavesh Thakkar (@bhaveshnthakkar) reported 26 minutes ago from Halton Hills, Ontario

  @Fidomobile @FidoSolutions I placed an order for a SIM card on 11/15 under a winback program and have been waiting for it to be arrived since then; multiple follow ups involved long waittimes & holding the line forever STII NO RESOLUTION A/C# - 946956414 #fido #rogers

• 
  சூரன் (@Kshutrya) reported 27 minutes ago from Mississauga, Ontario

  @FidoSolutions Thanks 4 ur response, I wantd 2 let other #fido customers 2 know about ur inefficient customer service. That s d reason, I posted a tweet. Whatever d way of approaching customer service, d way u handle queries will not give any permanent solution. @Fidomobile

• 
  Prabin Paudel (@paudelp) reported 37 minutes ago from Mississauga, Ontario

  Hi @Fidomobile last month only you charged me extra for exceeding few MBs of my data plan. Are you giving any credit for the whole day outage today that severely impacted my scheduled with doctors and my work from home ?

• 
  Meraj Alam 🇮🇳🇨🇦 (@merajalam2006) reported 40 minutes ago from Mississauga, Ontario

  @kriss19781 @Fidomobile Quit @Fidomobile service immediately go to chater freedom vergin mobile

• 
  Bruno De Koning (@brunodk) reported 40 minutes ago from Mississauga, Ontario

  @LifeSauga @lolswizzle @kimberleeeyyyy @CarryTelecom I think so too. Rogers or Fido customers are not to be having issues

• 
  Meraj Alam 🇮🇳🇨🇦 (@merajalam2006) reported 40 minutes ago from Mississauga, Ontario

  @Ekniran01760152 @Fidomobile Quit @Fidomobile service immediately go to chater freedom vergin mobile

• 
  Adv. Om Sangekar🎓 (@omsangekar) reported 59 minutes ago from Brampton, Ontario

  Fido activated home internet plan for me without even taking my consent.Ridiculous customer service @Fidomobile Raised a complaint now #dispute #rights #smallcausecourt

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Intrepid Critic (@Who_knewit) reported 4 minutes ago

  @Fidomobile wth is going on?!?! Why do I not have any service at all?!

• 
  Lori (@LoriinDurham) reported 4 minutes ago

  @Fidomobile this is the worst customer service I’ve ever experienced in my life. Waited over 2 hours for a booked appt and your service rep hung up before I could answer

• 
  Allan Tham (@Allant92) reported 7 minutes ago

  Horrible customer service from @Fidomobile . After being with them for over 15 years plus they increased my price and when I called to ask they tried a bandaid fix. Guess this is their way of saying they don't value me as a customer. 🤬 Time to shop around to other providers!

• 
  Dimy Da Plug (@dimydaplug) reported 8 minutes ago

  @Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!

• 
  Lemonade (@LemonadeOnAir) reported 12 minutes ago

  @Fidomobile want to temporarily pause my fido plan, help!!!

• 
  Jennifer (@JMazda26) reported 14 minutes ago

  @Fidomobile I’m having trouble getting the support to help with my mobile! Your customer service team is not helpful at all?!!!

• 
  B-rantone (@_Brantone) reported 14 minutes ago

  @Allant92 @Fidomobile One of the (several) reasons I left them. Had been a customer for over a decade and a half. Continually increasing costs for negligible increase in packaged features ... Jumped to a competitor for less money and twice the data.

• 
  . (@pxpfir) reported 15 minutes ago

  Looks like i’m going to be filing a complaint to the CCTS about @Fidomobile @FidoSolutions since they decided to SCAM ME and now are making it IMPOSSIBLE to contact them. Complete and utter JOKE.

• 
  Intrepid Critic (@Who_knewit) reported 16 minutes ago

  @Fidomobile I understand you can’t give me specific shipping details over Twitter, and I’m not asking you to. What I am asking is whether the 1–2 day shipping timeframe that was advertised when I placed my order is still being honoured, or whether my order has actually been moved to back order. I placed the order specifically because the advertised shipping time changed from 4+ weeks to 1–2 days. Now my order says “BACK ORDERED” and “Shipping estimate: Unavailable.” If the 1–2 day timeframe I was promised at the time of purchase is being honoured, then there’s no issue. But if I’ve actually been put on back order with no shipping timeframe, I need to cancel the order. I’m simply not going to start paying for a phone I don’t have. That doesn’t make sense in any universe, and it’s not happening. My current phone works perfectly well and has plenty of storage. If this order means waiting weeks for an upgrade I only decided to buy because the advertised shipping time dropped to 1–2 days, I’ll just skip the upgrade this cycle altogether. So please just confirm whether the shipping timeframe advertised when I placed the order is still being honoured. If it is, great. If not, I’ll cancel. As I stated, I'm not going to pay off the current phone I am still using to then start paying down a phone I don't have and don't know when I'll have in my possession. I really do not appreciate the bait and switch. I watched that phone for weeks and jumped on it when the shipping time dropped to 1-2 days. In the email I received from you, it said I should expect my phone in 2-5 days, which fits with the 1-2 day shipping time. If you're unavailable to meet that for your customers, WHY was it posted online?

• 
  Oma (@Oma2414) reported 21 minutes ago

  @Fidomobile I dispute this balance and need someone from Customer Relations to finally resolve it before any collection action is taken. I have been frustrated beyond belief by your conflicting customer service representatives.