Fido Outage Report in Caledon East, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Caledon East, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Caledon East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (46%)
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Phone (45%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (1%)
Live Outage Map Near Caledon East, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Caledon East, Ontario
Latest outage, problems and issue reports in Caledon East and nearby locations:
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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Nikunj Lunagariya
(@OfficialNikunj) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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a cuppa tee
(@acuppatee) reported
from
Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Reena Kara
(@reena_kara) reported
from
Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
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Juhi Apte
(@Jwoohoo) reported
from
Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
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Jennifer D'Souza
(@AwkwarDsouza) reported
from
Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Nicole Fennell
(@nkfennell2000) reported
@Fidomobile why isn’t the mobile customer service working? I’ve been on hold for over two hours. Very frustrating.
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Phil Landry
(@phillandry86) reported
@Fidomobile staffing issues? I have been waiting a total of almost 2 hours over 2 days to speak/chat with someone.
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Oleg 🇺🇦
(@olegkuibar) reported
Perhaps @Fidomobile will want to rethink their customer support model. Because custom support staff is doing their best, but they are overwhelmed.
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Brian Vanpee
(@TheRealBVP) reported
@Fidomobile your customer service is INFURIATING. 2.5 hours on hold, u asked 1 question then was told "Customer Service would know" and was out on hold for another 2.5 hours!! OMFG I'm switching. See ya.
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Masters2150
(@masters215000) reported
@Fidomobile I need account help, your chat doesn't work, and your phones are down with ONLY a french message and nothing in english, how the hell am I supposed to know whats going on?
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Manveet Kaur
(@manveet_k) reported
So @Fidomobile is offering great Black Fri deals to increase their customer base but won’t open those great deals to their existing customers…phone lines busy..chat queues closed..the in store employees have been directed not to entertain the existing customers..wow!
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Saiteja Nandipati
(@SaiNandipati) reported
@FidoSolutions @Fidomobile trying to reach customer support from past 3 days via call/chat n even walk-in to multiple stores. Looks like no one is bothered about existing customers. Time to move on to different provider.
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Amal J
(@Amal8710) reported
1st you have US wait 2Hrs to get a hold of someone, only to get disconnected or cold silence! Been with this company for many yrs and hold 3lines! While there're better plans & service don't why I waste my time! Something needs to get! ASAP @FidoSolutions @Fidomobile @Rogers
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Carlo Sgro
(@ThisOneCarlo) reported
@Fidomobile I had a problem with my order yesterday and now I can't get through to anyone to fix the problem. I've been a Fido customer for one day. I'm more than willing to cancel the order if I can't get through to anyone.
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Akshay Patel
(@akshayp2312) reported
@Fidomobile @san_bains No you guys dont. Worst service ever seen!