Fido Outage Report in Caledon East, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Caledon East, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Caledon East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (43%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Live Outage Map Near Caledon East, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Caledon East, Ontario
Latest outage, problems and issue reports in Caledon East and nearby locations:
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Nadine Yousif
(@nadineyousif_) reported
from
Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
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Rachael Collier
(@rachaelmcollier) reported
from
Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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Goli 🦸🏻♀️
(@golrokhbahri) reported
from
Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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Samiksha Rane
(@samikshasrane) reported
from
Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
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Jorge Barbosa
(@TheCarpenter79) reported
from
Toronto, Ontario
@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice
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IG:akinola_jane
(@Janniedivahh) reported
from
Caledon East, Ontario
@Fidomobile @FidoSolutions Can you tell me why my phone down payments is not showing on my record and I am be billed like I didn’t make any payments. I have complained severally but no one is helping to resolve this issue even after showing a payment receipt. I am at this point so fed up
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Senwung Luk
(@fysl) reported
from
Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
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Bhavin Shah
(@BhavinShahTO) reported
from
Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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Lindsay Dworkin
(@L_Dworks) reported
from
Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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Saad Bin Farooq
(@EsBeeEf) reported
from
Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
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Nikunj Lunagariya
(@OfficialNikunj) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
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Mahmoud "Moody" Shabeeb
(@ItisMoody) reported
from
Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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MJE
(@Brand_scientist) reported
from
Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
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Sofia Heaux
(@HeauxSofia) reported
from
Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
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Sherry Rezaie, MD
(@shaghayegh755) reported
from
Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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🪷 Aisha Millions 🪷
(@aishiebabiee) reported
Anyone with a mobile account with @Fidomobile double check your bill from the end of June to July you might have a random $80 fee... They've decided to no longer use 3G network (about time)
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Diana Yaz
(@DFYdigital_) reported
After 15 years of service, it is time to part ways @Fidomobile . My patience has run out.
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thrill3
(@thrill3) reported
@Fidomobile Trying to pay off a phone,today took full payment but only fraction of it came off my card,could not respond,also have not got bill for july17, also wanted to change plan but (before 30 days, store said just pay phone,horrible support
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Keith Watts
(@atKeithWatts) reported
@Fidomobile I have booked a call back but tomorrow is too late to handle this situation. I've been trying to get help with this since 11 am to no avail.
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Seba-RVR
(@seba_rvr) reported
@Fidomobile The problem is that I won’t be in Canada at that time. Since I’m leaving before the 4 weeks, I need you to refund my money earlier or in some other way.
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Intrepid Critic
(@Who_knewit) reported
@Fidomobile ok, I'm not digging the new phone service thing you have. I need to cancel one of the lines I have and now is the only free time I have, yet it's telling me I have to wait till tomorrow to talk to someone. That's not cool.
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AudRey
(@reyaudd) reported
@Fidomobile Billing problem and your AI chat won't let me reach customer service. The phoneline also refuses to let me make an appointment to talk to someone. Literally can't reach help. This isn't okay.
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Intrepid Critic
(@Who_knewit) reported
@Fidomobile No, well yes, but, the time slot was the next day. I have 2 lines, I want to cancel one and I can't figure it out online. I work 10 hours a day, I am a single father, that day was the only legit time I had to make that call and now I'm screwed paying another $200 I don't want to.
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Nishant Ahlawat
(@ahlawatwrites) reported
@Fidomobile have you blacklisted @oneplus . My 5g phone is not compatible with your new network where you have phased out 3g network . And you are charging unjust charges without notice. The best part is support team says they can't help.
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thrill3
(@thrill3) reported
@Fidomobile Horrible company Bad communication Can't get assistance without an appointment Then Non Specialist poor language. Skills and doesn't know what he is doing I just want to pay off phone and check billing This is not a professional company Perhaps CRTC can help me