Fido Outage Report in Caledon East, Ontario
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Caledon East, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Caledon East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (46%)
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Phone (45%)
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E-mail (5%)
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Wi-fi (2%)
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Total Blackout (1%)
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TV (1%)
Live Outage Map Near Caledon East, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Caledon East, Ontario
Latest outage, problems and issue reports in Caledon East and nearby locations:
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Saad Bin Farooq
(@EsBeeEf) reported
from
Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
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hot potato
(@_parab0la) reported
from
Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Mahmoud "Moody" Shabeeb
(@ItisMoody) reported
from
Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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Walied Khogali Ali
(@waleedkhogali) reported
from
Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
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It's Just Molly Okay
(@itsjust_molly) reported
from
Toronto, Ontario
@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.
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Free
(@CanadaMate) reported
from
Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
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IG:akinola_jane
(@Janniedivahh) reported
from
Caledon East, Ontario
@Fidomobile @FidoSolutions Can you tell me why my phone down payments is not showing on my record and I am be billed like I didn’t make any payments. I have complained severally but no one is helping to resolve this issue even after showing a payment receipt. I am at this point so fed up
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Sofia Heaux
(@HeauxSofia) reported
from
Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
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Samiksha Rane
(@samikshasrane) reported
from
Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
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Goli 🦸🏻♀️
(@golrokhbahri) reported
from
Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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Derrel
(@SDerrel) reported
from
Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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Jay Goodman
(@wd78pp) reported
from
Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
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Rachael Collier
(@rachaelmcollier) reported
from
Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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Bhavin Shah
(@BhavinShahTO) reported
from
Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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Nexonta Tech
(@Hewster333) reported
from
Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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MJE
(@Brand_scientist) reported
from
Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
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Romi Joshi
(@LooseRomi) reported
from
Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Snarkilily
(@snarkilily) reported
Why isn’t there a callback option for @Fidomobile customer service? Is it just so people give up because they don’t even give an estimate for how long the wait is? Been with them 20+ years but this is ridiculous.
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Elizabeth Mitchell
(@Eliz__Mitchell) reported
@Fidomobile Fido workers are trying very hard but Fido has TERRIBLE customer service. 3 people spending 2.5 hours on hold, waiting 1.5 hours for a call back, we'll have to pay $50 each for the name change which we first asked for years ago. I am escalating to the CCTS.
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Yohanna Richard Alex
(@YohannaAlex) reported
@Fidomobile your services are highly pathetic we started off with the sales person saying you will be charged a service fee but it would be waived off in the bill now instead of having our bill as 51 CAD the bill is 117 CAD . Also no one answers your customer service calls
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Cassie Grey
(@iamcassiegrey) reported
@AppleSupport and @FidoSolutions @Fidomobile can you pls explain to me why my 10months old iPhone 12 suddenly refuses to come on? I woke up to a blank screen! This phone is way too expensive to be doing this! Fix it!
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samir rana
(@Saji2105) reported
@Fidomobile @CCTS_CPRST: Hello, your wait time over phone is 3 hours this is crazy, I have issue with credit card payment, My payment went through Nov 2nd but stills I am owning to Fido 2 bills
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Dan Levy
(@TheDanLevy) reported
from
Toronto, Ontario
Fido Internet just suddenly went out Anyone else also lose internet using @FidoSolutions Internet in North York, Toronto area of M3H postal code (or anywhere in Toronto/GTA)? Cuz maybe it’s just me Trying the ol’ unplug-plugin of the @Fidomobile modem 🤞🏼 to see if it’ll fix
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KF2020
(@KF20204) reported
@Fidomobile I have been on the phone for four hours, been transferred to four operators and they just hung up on me and when I call back they say they are closed. The issue retains to my account being charged for a modem box which I had returned and also have the receipt
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Elizabeth Mitchell
(@Eliz__Mitchell) reported
@Fidomobile Hey Fido, every time I try to get my (adult) kids names on their accounts I get pawned off on someone else. Can't do it in the store, can't do it with the person on the phone, can't do it unless we're all together. Now I've been on hold for an hour and a half. WTF?
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KF2020
(@KF20204) reported
@Fidomobile The modem was returned on Sept 7 and you guys lost it and charged me for it which I don't understand. I opened a case and it was declared that the modem was returned and case closed but my money has still not been returned please help I want my stolen money returned
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Esmer Tyr
(@EsmerTyr) reported
@Fidomobile you agents keep lying to me and failing to resolve incorrect billing issues. I need an email point of contact of a someone who can actually help