Fido outages and service status in Caledon East, Ontario

Problems in the last 24 hours in Caledon East, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Caledon East, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Fido Issues Reports Near Caledon East, Ontario

Latest outage, problems and issue reports in Caledon East and nearby locations:

• 
  IG:akinola_jane (@Janniedivahh) reported 57 minutes ago from Caledon East, Ontario

  @Fidomobile @FidoSolutions Can you tell me why my phone down payments is not showing on my record and I am be billed like I didn’t make any payments. I have complained severally but no one is helping to resolve this issue even after showing a payment receipt. I am at this point so fed up

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lori (@LoriinDurham) reported 6 minutes ago

  @Fidomobile @Rogers worst experience getting customer service. $400 a month and can’t get service

• 
  Catching the Lies / Candidate for Prime Minister (@LaylasWorld2) reported 8 minutes ago

  @Fidomobile @carlycahcah that is BS i have tried too get a call back numerous times!!!!! never call when scheduled. what the hell kind os service is this????? How come we cannot get onto the site?

• 
  Evan (@evanoftheyukon) reported 10 minutes ago

  @Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)

• 
  Vaibhav Panwar (@2vpvp) reported 11 minutes ago

  @Fidomobile Connecting to a customer specialist is so hard now. Awful experience. AI keeps on scheduling a call, there is NO option to connect directly, even if we need to speak right away. #Fido

• 
  Aephraim Steinberg (@QuantumAephraim) reported 15 minutes ago

  @FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.

• 
  B-rantone (@_Brantone) reported 17 minutes ago

  Yikes, @Fidomobile makes it really hard to get in contact with them. Used to be great customer service. But trying online chat is useless and phone just goes in circles. Time to switch.

• 
  Silent Eyes (@ryanavi21) reported 17 minutes ago

  @Fidomobile @CBC @CP24 Dear Fido! Your customer service was best till few yrs back. Now, it's worst among all. To get hold of customer service, one has to wait almost a week. What a pathetic service..... I guess Bell is far better.... SHAME....

• 
  Devin Riegle (@deriegle) reported 18 minutes ago

  @tearingItUp786 @Fidomobile It feels like people implemented this on day one of ChatGPT launch and never improved it from some alpha software It’s just an excellent example of tech debt at this point (we’ll fix it later and nobody does) I haven’t found a automatic chatbot experience I actually enjoy

• 
  Nojan Emd (@EmdNojan306) reported 23 minutes ago

  @Fidomobile hi everyone my voicemail is still is on French and Fido Indian customer support said it was fixed. It’s not

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 23 minutes ago

  Bring back real customer service with real humans ! You can't keep cutting costs like this. You guys are essentially fast tracking losing customers If that's the goal then fine @Fidomobile