Fido outages and service status in Caledon East, Ontario

Problems in the last 24 hours in Caledon East, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Caledon East, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Caledon East, Ontario

Latest outage, problems and issue reports in Caledon East and nearby locations:

• 
  IG:akinola_jane (@Janniedivahh) reported 54 minutes ago from Caledon East, Ontario

  @Fidomobile @FidoSolutions Can you tell me why my phone down payments is not showing on my record and I am be billed like I didn’t make any payments. I have complained severally but no one is helping to resolve this issue even after showing a payment receipt. I am at this point so fed up

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Faye 🙋🏻‍♀️ (@ffurdyk) reported 5 minutes ago

  @Fidomobile why are you charging 2x for Travel Passes - due to a KNOWN billing issue - but decline my case when I’ve spotted the obvious overcharge of $160 on my monthly bills? Appreciate an explanation.

• 
  Dimy Da Plug (@dimydaplug) reported 12 minutes ago

  @Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!

• 
  Mama bless (@zoomieking00) reported 13 minutes ago

  Why can’t I talk to a real person when I call @Fidomobile I just called right now and they are booking appointments for call backs on Monday, nothing earlier. Why do I have to wait until Monday to speak to a live person or get my problem resolved, that is ridiculous!!

• 
  آسمانگر (@eyesonsky) reported 14 minutes ago

  @Rogers @Bell @Fidomobile During the current internet disruptions, please help Iranians stay connected with their families by providing free calling services to Iran. Your support during this difficult time would make a meaningful difference. #DigitalBlackoutIran

• 
  . (@pxpfir) reported 16 minutes ago

  Looks like i’m going to be filing a complaint to the CCTS about @Fidomobile @FidoSolutions since they decided to SCAM ME and now are making it IMPOSSIBLE to contact them. Complete and utter JOKE.

• 
  Amy (@amybrathwaite) reported 17 minutes ago

  @Fidomobile - I’ve now been stood up for 3 scheduled call backs. (Yes I waited beyond the 30 min window) I have all the receipts, I’ve wasted hours for nothing and STILL no resolution. Help. Me - with a human

• 
  Nojan Emd (@EmdNojan306) reported 21 minutes ago

  @Fidomobile another week went by and my voicemail is still in French. No support from Fido. I have been placed on hold for hours

• 
  Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reported 24 minutes ago

  I want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.

• 
  🇺🇦 Anna Filina (@afilina) reported 26 minutes ago

  Clearly @Fidomobile wants to continue harassing me for money I don't owe. I guess I'll have to make a complaint to the consumer protection office. All this because they don't allow customers to report an invoicing bug, and no reasonable customer support. Incredible.

• 
  Vaibhav Panwar (@2vpvp) reported 26 minutes ago

  @Fidomobile I want to have updates on my changes, so I tried calling multiple times and it never connects to agent.