Fido outages and service status in Caledon East, Ontario

Problems in the last 24 hours in Caledon East, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Caledon East, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Caledon East, Ontario

Latest outage, problems and issue reports in Caledon East and nearby locations:

• 
  IG:akinola_jane (@Janniedivahh) reported 7 minutes ago from Caledon East, Ontario

  @Fidomobile @FidoSolutions Can you tell me why my phone down payments is not showing on my record and I am be billed like I didn’t make any payments. I have complained severally but no one is helping to resolve this issue even after showing a payment receipt. I am at this point so fed up

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Devin Riegle (@deriegle) reported 13 minutes ago

  @tearingItUp786 @Fidomobile It feels like people implemented this on day one of ChatGPT launch and never improved it from some alpha software It’s just an excellent example of tech debt at this point (we’ll fix it later and nobody does) I haven’t found a automatic chatbot experience I actually enjoy

• 
  Tony (@Tony14236731) reported 16 minutes ago

  ******* fido customers service number is AI ,you never reach real agent. @Fidomobile

• 
  cali dreamer (@cali_dreamer12) reported 16 minutes ago

  @Fidomobile your customer service is the worst

• 
  Not Op Cue (@NotOpCue) reported 18 minutes ago

  @iFightForKids That's why I switched from @Fidomobile when they raised my price, cause the Ai virtual call in was so unbearable and you could not speak to a human same day. You had to book a callback for several days down the week.

• 
  Kevin (@Kevin55515892) reported 19 minutes ago

  @cptsilvertooth @Fidomobile I cancelled my service with Fido too. Everyone else should do the same

• 
  Nicole (@GreencitygalTO) reported 19 minutes ago

  @Fidomobile @RogersHelps Team I need some help! Transfered my mom's existing number from Rogers to Fido, but we are getting billed by both! Rogers is billing old #, Fido is billed new #, and her existing Rogers number should have transferred over. Who do I start with for help?

• 
  Kirito96 (@kirito_9668) reported 25 minutes ago

  @Fidomobile your AI is ****!!! I'm having issues with the phone no longer detecting my sim intermittently everyday and you dumb AI can't send me to technical support. It's wants me to schedule a call and keeps on asking about making a payment.

• 
  🇺🇦 Anna Filina (@afilina) reported 29 minutes ago

  Clearly @Fidomobile wants to continue harassing me for money I don't owe. I guess I'll have to make a complaint to the consumer protection office. All this because they don't allow customers to report an invoicing bug, and no reasonable customer support. Incredible.

• 
  Francisco A E Diaz (@F_Ash_Diaz) reported 29 minutes ago

  @CircularLogic89 @Fidomobile Would it be too much to ask that these service providers put some sort of a check to charge the roaming like home daily charge only if the data used for the day is over 1MB, especially when they know about these issues ?

• 
  Georgina Perez (@Georgin51424274) reported 30 minutes ago

  @Fidomobile is there anyone in customer service who is actually willing to help?