Fido

Fido Outage Report in Toronto, Ontario

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The latest reports from users having issues in Toronto come from postal codes M3L, M5A and M5M.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Toronto, Ontario 01/17/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (39%)

    Internet (39%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (2%)

    Wi-fi (2%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Toronto, Ontario

The most recent Fido outage reports came from the following cities: Toronto, Etobicoke and Markham.

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City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • OfficialNikunj Nikunj Lunagariya (@OfficialNikunj) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"

  • michaellamontl Michael-Lamont Lytle (@michaellamontl) reported from Toronto, Ontario

    Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    @Fidomobile u getting issues with civerage around east york toronto rn?

  • aintyourcuppa KJ 💙⚾️ (@aintyourcuppa) reported from Toronto, Ontario

    Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

  • TheCarpenter79 Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario

    @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the old customer? 😔

  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

  • fysl Senwung Luk (@fysl) reported from Toronto, Ontario

    Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.

  • dronkoff Vladimir Dronov (@dronkoff) reported from Richmond Hill, Ontario

    @Fidomobile Managed to replace it. Hope it'll help.

  • AwkwarDsouza Jennifer D'Souza (@AwkwarDsouza) reported from Toronto, Ontario

    @Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

  • L_Dworks Lindsay Dworkin (@L_Dworks) reported from Toronto, Ontario

    Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?

  • stevetogm StevieB (@stevetogm) reported from Toronto, Ontario

    @FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!

  • Jwoohoo Juhi Apte (@Jwoohoo) reported from Toronto, Ontario

    @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

  • shaghayegh755 Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario

    So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .

  • reena_kara Reena Kara (@reena_kara) reported from Toronto, Ontario

    Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the current customer? Can I get this deal?

  • yearoflauren Lauren (@yearoflauren) reported from Toronto, Ontario

    @Fidomobile internet outage? Mine just dropped…

  • MichelleMoniq10 Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario

    @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • PBenitez77 Pablo Benitez (@PBenitez77) reported

    Laurie from Fido customer service is awesome and listen to everything I’ve had to say and fix the problem @Fidomobile you need more ppl like Laurie working the phone lines she was true professional #Greatservice

  • MaheshwariRahil Rahil Maheshwari (@MaheshwariRahil) reported

    @Fidomobile i have called you dumb customer support 3 times now. The can't even send a stupid contract on my email.

  • wandabaker_ Wanda Baker (@wandabaker_) reported

    @Fidomobile I am getting bombarded with crap phone calls today. When I select decline phone call & cancel the call as it's ringing, why is it still going to my voice mail? Scammers are bombarding my phone today. This never happened with Rogers.

  • bogwitchteeth balkan witch 🕷 (@bogwitchteeth) reported

    Had "No Service" off and on daily for the last month since the GTA Blackout, thanks @Fidomobile! Good to know I pay $50 a month for utter **** and can't use my phone! <3

  • theoneandonly96 his;foul’temptress (@theoneandonly96) reported

    Hey @Fidomobile can you get your **** together ? I keep getting my calls dropped and losing service connection randomly.

  • xkeeshaye Nay (@xkeeshaye) reported

    @Fidomobile hello what is going on with your accessories system? It seems to always be down. Accessory payment program.

  • channel_clear ClearChannel (@channel_clear) reported

    @Fidomobile How do you restore LTE service on an iPhone without having to spend more money?

  • SilaSilaessila SILA🌸 (@SilaSilaessila) reported

    Back in feb I DID pay my phone bill, sent proof and to this day it’s not sorted out. Extra $130 in interest charges for something I PAID @Fidomobile get your **** together. I’m not paying those fees

  • goodnaijagirl Jummy (@goodnaijagirl) reported

    @FidoSolutions Hello! I’m having terrible network problems—calls get dropped and people can’t hear me. I called @Fidomobile to explain what’s happening but guess what? They couldn’t hear me!😩😩😩

  • Manveer86076429 Manveer Kaur (@Manveer86076429) reported

    @Fidomobile one of my friends got iPhone 12 pro max on 0$ down and i am unable to get one on 0$ down. In fact, i have been a fido customer much longer than her. Why is that?