Fido outages and service status in Toronto, Ontario

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Full Outage Map

Fido generated 0 outage signals in the last 24 hours around Toronto, including 0 direct reports.
The most common problems reported in this area mention Phone.

Phone (100%)

The latest reports from users having issues in Toronto come from postal codes M4Y .

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Sep 16, 7:00 PM EDT	0	0
Sep 16, 7:20 PM EDT	0	0
Sep 16, 7:40 PM EDT	0	0
Sep 16, 8:00 PM EDT	0	0
Sep 16, 8:20 PM EDT	0	0
Sep 16, 8:40 PM EDT	0	0
Sep 16, 9:00 PM EDT	0	0
Sep 16, 9:20 PM EDT	0	0
Sep 16, 9:40 PM EDT	0	0
Sep 16, 10:00 PM EDT	0	0
Sep 16, 10:20 PM EDT	0	0
Sep 16, 10:40 PM EDT	0	0
Sep 16, 11:00 PM EDT	0	0
Sep 16, 11:20 PM EDT	0	0
Sep 16, 11:40 PM EDT	0	0
Sep 17, 12:00 AM EDT	0	0
Sep 17, 12:20 AM EDT	0	0
Sep 17, 12:40 AM EDT	0	0
Sep 17, 1:00 AM EDT	0	0
Sep 17, 1:20 AM EDT	0	0
Sep 17, 1:40 AM EDT	0	0
Sep 17, 2:00 AM EDT	0	0
Sep 17, 2:20 AM EDT	0	0
Sep 17, 2:40 AM EDT	0	0
Sep 17, 3:00 AM EDT	0	0
Sep 17, 3:20 AM EDT	0	0
Sep 17, 3:40 AM EDT	0	0
Sep 17, 4:00 AM EDT	0	0
Sep 17, 4:20 AM EDT	0	0
Sep 17, 4:40 AM EDT	0	0
Sep 17, 5:00 AM EDT	0	0
Sep 17, 5:20 AM EDT	0	0
Sep 17, 5:40 AM EDT	0	0
Sep 17, 6:00 AM EDT	0	0
Sep 17, 6:20 AM EDT	0	0
Sep 17, 6:40 AM EDT	0	0
Sep 17, 7:00 AM EDT	0	0
Sep 17, 7:20 AM EDT	0	0
Sep 17, 7:40 AM EDT	0	0
Sep 17, 8:00 AM EDT	0	0
Sep 17, 8:20 AM EDT	0	0
Sep 17, 8:40 AM EDT	0	0
Sep 17, 9:00 AM EDT	0	0
Sep 17, 9:20 AM EDT	0	0
Sep 17, 9:40 AM EDT	0	0
Sep 17, 10:00 AM EDT	0	0
Sep 17, 10:20 AM EDT	0	0
Sep 17, 10:40 AM EDT	0	0
Sep 17, 11:00 AM EDT	0	0
Sep 17, 11:20 AM EDT	0	0
Sep 17, 11:40 AM EDT	0	0
Sep 17, 12:00 PM EDT	0	0
Sep 17, 12:20 PM EDT	0	0
Sep 17, 12:40 PM EDT	0	0
Sep 17, 1:00 PM EDT	0	0
Sep 17, 1:20 PM EDT	0	0
Sep 17, 1:40 PM EDT	0	0
Sep 17, 2:00 PM EDT	0	0
Sep 17, 2:20 PM EDT	0	0
Sep 17, 2:40 PM EDT	0	0
Sep 17, 3:00 PM EDT	0	0
Sep 17, 3:20 PM EDT	0	0
Sep 17, 3:40 PM EDT	0	0
Sep 17, 4:00 PM EDT	0	0
Sep 17, 4:20 PM EDT	0	0
Sep 17, 4:40 PM EDT	0	0
Sep 17, 5:00 PM EDT	0	0
Sep 17, 5:20 PM EDT	0	0
Sep 17, 5:40 PM EDT	0	0
Sep 17, 6:00 PM EDT	0	0
Sep 17, 6:20 PM EDT	0	0
Sep 17, 6:40 PM EDT	0	0
Sep 17, 7:00 PM EDT	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Fido outage reports came from the following cities: Toronto.

City	Problem Type	Report Time
Toronto	Phone	8 days ago
Toronto	Phone	2 months ago
Toronto	Phone	3 months ago
Toronto	Phone	3 months ago
Toronto	Internet	4 months ago
Toronto county	Total Blackout	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

Saeid (@S_Khademi) reported 19 seconds ago from Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
rr. (@iamdieroiramor) reported 2 minutes ago from Toronto, Ontario
@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
John Kane 💻😃🌳 (@johndkaner) reported 10 minutes ago from Toronto, Ontario
Kind of like telling my dog: "sit", *wait until dog does or doesn't sit*, "speak", *wait until dog barks*, "roll over", *wait, then maybe try again*, "roll over". Give Fido a treat.
Haroon Akram-Lodhi (@AHAkramLodhi) reported 11 minutes ago from The Beaches, Ontario
@FidoSolutions has been quite useful in the past. Not today. 3 hours after first explaining my issue I am still saying the same thing! No help whatsoever, @Fidomobile
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 12 minutes ago from Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
Michael-Lamont Lytle (@michaellamontl) reported 20 minutes ago from Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
StevieB (@stevetogm) reported 21 minutes ago from Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
a cuppa tee (@acuppatee) reported 26 minutes ago from Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
Shohan Chowdhury (@ShohanSoham) reported 27 minutes ago from Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
Senwung Luk (@fysl) reported 28 minutes ago from Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
Lindsay Dworkin (@L_Dworks) reported 30 minutes ago from Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
Free (@CanadaMate) reported 32 minutes ago from Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
Kevin Michael (@Kevinmichaelt) reported 32 minutes ago from Toronto, Ontario
@RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years
DaveGatsby (@DaveGatsby) reported 33 minutes ago from Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
Jorge Barbosa (@TheCarpenter79) reported 36 minutes ago from Toronto, Ontario
@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice
Nexonta Tech (@Hewster333) reported 40 minutes ago from Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
Ashutosh Nayak (@nayakashu) reported 43 minutes ago from Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
Nourish (@nourishnew) reported 52 minutes ago from Lorne Park, Ontario
@Fidomobile @FidoSolutions Any outage in Mississauga. Home internet not working.
Jada Shada Hudson (@jadashada) reported 53 minutes ago from Toronto, Ontario
Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
Cesar (@liom79) reported 54 minutes ago from Toronto, Ontario
@FidoSolutions I was in the byod plan, tested an iphone upgrade but changed my mind. Returned under 15 days remorse yet Fido takes 4 days after arrival From UPS on purpose: bad business

Fido Issues Reports

Latest outage, problems and issue reports in social media:

Shrikant Gupta (@Shrikan15918909) reported 2 minutes ago
@Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving, but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider
Dimy Da Plug (@dimydaplug) reported 5 minutes ago
@Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!
Pierre(Peter) Nault (@WesleyAdams17) reported 5 minutes ago
@SolaTheAnalyst Phone bills are another issue. My @Fidomobile bill went up $8 in two months. Every month is another $4 increase. They say it's necessary to serve us better and that it's a one-time increase. Then, next month, it goes up again.
Aephraim Steinberg (@QuantumAephraim) reported 5 minutes ago
@FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.
💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 6 minutes ago
Bring back real customer service with real humans ! You can't keep cutting costs like this. You guys are essentially fast tracking losing customers If that's the goal then fine @Fidomobile
Jolene (@JollySweets) reported 10 minutes ago
@eranxah @Fidomobile @VirginPlus and that long time customer bit, that's what makes me mad. They should really be offering you a loyalty deal than bumping up the price
Vaibhav Panwar (@2vpvp) reported 10 minutes ago
@Fidomobile I requested a call back from customer care, even after one hour of scheduled time. No one called me. What should I do?? #fido
Shrikant Gupta (@Shrikan15918909) reported 21 minutes ago
Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to old provider.#scammer
💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 24 minutes ago
@Fidomobile sucks ! If you're with Fido consider switching service providers. I suspect this is Rogers' grand plan to poach Fido customers but they won't get me. I'd much rather go to a whole other provider! Don't DM me asking for my account number either. Just do the needful !
Oma (@Oma2414) reported 26 minutes ago
@Fidomobile I dispute this balance and need someone from Customer Relations to finally resolve it before any collection action is taken. I have been frustrated beyond belief by your conflicting customer service representatives.