Fido outages and service status in Toronto, Ontario

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Full Outage Map

Fido generated 0 outage signals in the last 24 hours around Toronto, including 0 direct reports.
The most common problems reported in this area mention Internet, Total Blackout, and Phone.
The most recent signal from this area was received May 15, 12:34 PM EDT.

Internet (60%)
Total Blackout (20%)
Phone (20%)

The latest reports from users having issues in Toronto come from postal codes M2N and M6B .

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 18, 8:40 AM EDT	0	0
May 18, 9:00 AM EDT	0	0
May 18, 9:20 AM EDT	0	0
May 18, 9:40 AM EDT	0	0
May 18, 10:00 AM EDT	0	0
May 18, 10:20 AM EDT	0	0
May 18, 10:40 AM EDT	0	0
May 18, 11:00 AM EDT	0	0
May 18, 11:20 AM EDT	0	0
May 18, 11:40 AM EDT	0	0
May 18, 12:00 PM EDT	0	0
May 18, 12:20 PM EDT	0	0
May 18, 12:40 PM EDT	0	0
May 18, 1:00 PM EDT	0	0
May 18, 1:20 PM EDT	0	0
May 18, 1:40 PM EDT	0	0
May 18, 2:00 PM EDT	0	0
May 18, 2:20 PM EDT	0	0
May 18, 2:40 PM EDT	0	0
May 18, 3:00 PM EDT	0	0
May 18, 3:20 PM EDT	0	0
May 18, 3:40 PM EDT	0	0
May 18, 4:00 PM EDT	0	0
May 18, 4:20 PM EDT	0	0
May 18, 4:40 PM EDT	0	0
May 18, 5:00 PM EDT	0	0
May 18, 5:20 PM EDT	0	0
May 18, 5:40 PM EDT	0	0
May 18, 6:00 PM EDT	0	0
May 18, 6:20 PM EDT	0	0
May 18, 6:40 PM EDT	0	0
May 18, 7:00 PM EDT	0	0
May 18, 7:20 PM EDT	0	0
May 18, 7:40 PM EDT	0	0
May 18, 8:00 PM EDT	0	0
May 18, 8:20 PM EDT	0	0
May 18, 8:40 PM EDT	0	0
May 18, 9:00 PM EDT	0	0
May 18, 9:20 PM EDT	0	0
May 18, 9:40 PM EDT	0	0
May 18, 10:00 PM EDT	0	0
May 18, 10:20 PM EDT	0	0
May 18, 10:40 PM EDT	0	0
May 18, 11:00 PM EDT	0	0
May 18, 11:20 PM EDT	0	0
May 18, 11:40 PM EDT	0	0
May 19, 12:00 AM EDT	0	0
May 19, 12:20 AM EDT	0	0
May 19, 12:40 AM EDT	0	0
May 19, 1:00 AM EDT	0	0
May 19, 1:20 AM EDT	0	0
May 19, 1:40 AM EDT	0	0
May 19, 2:00 AM EDT	0	0
May 19, 2:20 AM EDT	0	0
May 19, 2:40 AM EDT	0	0
May 19, 3:00 AM EDT	0	0
May 19, 3:20 AM EDT	0	0
May 19, 3:40 AM EDT	0	0
May 19, 4:00 AM EDT	0	0
May 19, 4:20 AM EDT	0	0
May 19, 4:40 AM EDT	0	0
May 19, 5:00 AM EDT	0	0
May 19, 5:20 AM EDT	0	0
May 19, 5:40 AM EDT	0	0
May 19, 6:00 AM EDT	0	0
May 19, 6:20 AM EDT	0	0
May 19, 6:40 AM EDT	0	0
May 19, 7:00 AM EDT	0	0
May 19, 7:20 AM EDT	0	0
May 19, 7:40 AM EDT	0	0
May 19, 8:00 AM EDT	0	0
May 19, 8:20 AM EDT	0	0
May 19, 8:40 AM EDT	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Fido outage reports came from the following cities: Toronto county, Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto county	Total Blackout	4 days ago
Toronto	Internet	4 days ago
Toronto	Phone	9 days ago
Toronto	Internet	18 days ago
Richmond Hill	Internet	21 days ago
Toronto	Internet	1 month ago

Nearby cities with recent reports

Toronto county

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

Vladimir Dronov (@dronkoff) reported 3 seconds ago from Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
Amirreza Mohammadi (@AmirR3zaM) reported 5 minutes ago from Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
John Kane 💻😃🌳 (@johndkaner) reported 9 minutes ago from Toronto, Ontario
Kind of like telling my dog: "sit", *wait until dog does or doesn't sit*, "speak", *wait until dog barks*, "roll over", *wait, then maybe try again*, "roll over". Give Fido a treat.
Nikunj Lunagariya (@OfficialNikunj) reported 10 minutes ago from Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
hot potato (@_parab0la) reported 10 minutes ago from Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
Pedro Marques (@MetroManTO) reported 13 minutes ago from Toronto, Ontario
@StephenPunwasi @normsworld I’ve been predicting this for years and unfortunately it’s coming true. TPS have been working to rule ever since carding was taken away. They’re doing only the minimum work required, letting traffic violations pass. It’s known in police circles as FIDO: “**** It Drive Off”.
MJE (@Brand_scientist) reported 19 minutes ago from Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
JP (@JarylleAdriane) reported 21 minutes ago from Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
StevieB (@stevetogm) reported 21 minutes ago from Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
Juhi Apte (@Jwoohoo) reported 28 minutes ago from Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
Jennifer D'Souza (@AwkwarDsouza) reported 28 minutes ago from Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
DaveGatsby (@DaveGatsby) reported 29 minutes ago from Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
Mahmoud "Moody" Shabeeb (@ItisMoody) reported 33 minutes ago from Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
Nexonta Tech (@Hewster333) reported 33 minutes ago from Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
Goli 🦸🏻‍♀️ (@golrokhbahri) reported 35 minutes ago from Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
Haroon Akram-Lodhi (@AHAkramLodhi) reported 39 minutes ago from The Beaches, Ontario
@FidoSolutions has been quite useful in the past. Not today. 3 hours after first explaining my issue I am still saying the same thing! No help whatsoever, @Fidomobile
Sarah Antonio (@SarahPSmart) reported 45 minutes ago from Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
Sofia Heaux (@HeauxSofia) reported 47 minutes ago from Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
Chintan Gujarati (@chintan_guj) reported 50 minutes ago from Toronto, Ontario
@FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.
Ashutosh Nayak (@nayakashu) reported 56 minutes ago from Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

Not Op Cue (@NotOpCue) reported 7 minutes ago
@iFightForKids That's why I switched from @Fidomobile when they raised my price, cause the Ai virtual call in was so unbearable and you could not speak to a human same day. You had to book a callback for several days down the week.
Vince Ltd. (@Vince_Ltd) reported 10 minutes ago
@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
Aman Bhargava (@Amanbhargava23) reported 10 minutes ago
@Fidomobile @Rogers I AM HAVING TROUBKE REGARDING BILLING ISSUES WITH FIDO AND SINCE IT HAS BEEN TAKEN BY ROGERS AS A CUSTOMER I HAVE SUFFERED A LOT WOUOD REWYEST EVERYONE NOT TO TAKE FIDO. IT HAS ONE OF THE WORST CUSTOMER SERVICE TO EVER EXIST THEY CANT EVEN FIND U IN SYSTEM
Pete (@floofydoofbkup) reported 18 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Smitty’s Stake House (@SmittyStakez) reported 18 minutes ago
@Fidomobile What’s the point of customer service if you can’t even talk to anyone but bots??
Vince Ltd. (@Vince_Ltd) reported 20 minutes ago
@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 21 minutes ago
Ever since you guys switched to the 5G network my phone barely works. Since March nothing works for me. I can barely receive calls, texts or even connect to a network when I need data. @Fidomobile why am I paying for a service and getting abysmal service ? Cancel my account !
Nilesh (@nil1971nilesh) reported 23 minutes ago
@Fidomobile URGENT My wife’s credit score dropped 140+ points due to FALSE $627 balance on Fido account CLOSED & PAID in 2022 Same issue in 2024 fixed with written proof now AGAIN We have proof Fix with TransUnion & Equifax immediately or CCTS #Fido #CreditScore
💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 24 minutes ago
@Fidomobile you offer these data packages but nothing works. If you can't manage the 5G service don't advertise it because it sucks! And why are you a subsidiary of Rogers and use their network supposedly but the service connection is still trash ? Is this Rogers sabotaging us ?
Flair905 (@NHGANG240) reported 24 minutes ago
@Fidomobile is the WORST company on Earth