Fido outages and service status in Toronto, Ontario

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Full Outage Map

Fido generated 0 outage signals in the last 24 hours around Toronto, including 0 direct reports.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received May 10, 1:40 PM EDT.

Internet (75%)
Phone (25%)

The latest reports from users having issues in Toronto come from postal codes M2N , M6B and M6N .

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 13, 5:40 PM EDT	0	0
May 13, 6:00 PM EDT	0	0
May 13, 6:20 PM EDT	0	0
May 13, 6:40 PM EDT	0	0
May 13, 7:00 PM EDT	0	0
May 13, 7:20 PM EDT	0	0
May 13, 7:40 PM EDT	0	0
May 13, 8:00 PM EDT	0	0
May 13, 8:20 PM EDT	0	0
May 13, 8:40 PM EDT	0	0
May 13, 9:00 PM EDT	0	0
May 13, 9:20 PM EDT	0	0
May 13, 9:40 PM EDT	0	0
May 13, 10:00 PM EDT	0	0
May 13, 10:20 PM EDT	0	0
May 13, 10:40 PM EDT	0	0
May 13, 11:00 PM EDT	0	0
May 13, 11:20 PM EDT	0	0
May 13, 11:40 PM EDT	0	0
May 14, 12:00 AM EDT	0	0
May 14, 12:20 AM EDT	0	0
May 14, 12:40 AM EDT	0	0
May 14, 1:00 AM EDT	0	0
May 14, 1:20 AM EDT	0	0
May 14, 1:40 AM EDT	0	0
May 14, 2:00 AM EDT	0	0
May 14, 2:20 AM EDT	0	0
May 14, 2:40 AM EDT	0	0
May 14, 3:00 AM EDT	0	0
May 14, 3:20 AM EDT	0	0
May 14, 3:40 AM EDT	0	0
May 14, 4:00 AM EDT	0	0
May 14, 4:20 AM EDT	0	0
May 14, 4:40 AM EDT	0	0
May 14, 5:00 AM EDT	0	0
May 14, 5:20 AM EDT	0	0
May 14, 5:40 AM EDT	0	0
May 14, 6:00 AM EDT	0	0
May 14, 6:20 AM EDT	0	0
May 14, 6:40 AM EDT	0	0
May 14, 7:00 AM EDT	0	0
May 14, 7:20 AM EDT	0	0
May 14, 7:40 AM EDT	0	0
May 14, 8:00 AM EDT	0	0
May 14, 8:20 AM EDT	0	0
May 14, 8:40 AM EDT	0	0
May 14, 9:00 AM EDT	0	0
May 14, 9:20 AM EDT	0	0
May 14, 9:40 AM EDT	0	0
May 14, 10:00 AM EDT	0	0
May 14, 10:20 AM EDT	0	0
May 14, 10:40 AM EDT	0	0
May 14, 11:00 AM EDT	0	0
May 14, 11:20 AM EDT	0	0
May 14, 11:40 AM EDT	0	0
May 14, 12:00 PM EDT	0	0
May 14, 12:20 PM EDT	0	0
May 14, 12:40 PM EDT	0	0
May 14, 1:00 PM EDT	0	0
May 14, 1:20 PM EDT	0	0
May 14, 1:40 PM EDT	0	0
May 14, 2:00 PM EDT	0	0
May 14, 2:20 PM EDT	0	0
May 14, 2:40 PM EDT	0	0
May 14, 3:00 PM EDT	0	0
May 14, 3:20 PM EDT	0	0
May 14, 3:40 PM EDT	0	0
May 14, 4:00 PM EDT	0	0
May 14, 4:20 PM EDT	0	0
May 14, 4:40 PM EDT	0	0
May 14, 5:00 PM EDT	0	0
May 14, 5:20 PM EDT	0	0
May 14, 5:40 PM EDT	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	4 days ago
Toronto	Internet	13 days ago
Richmond Hill	Internet	16 days ago
Toronto	Internet	29 days ago
Toronto	Phone	2 months ago
Toronto	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

Free (@CanadaMate) reported 7 minutes ago from Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
JP (@JarylleAdriane) reported 9 minutes ago from Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
Nourish (@nourishnew) reported 14 minutes ago from Lorne Park, Ontario
@Fidomobile @FidoSolutions Any outage in Mississauga. Home internet not working.
Amirreza Mohammadi (@AmirR3zaM) reported 15 minutes ago from Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
Nikunj Lunagariya (@OfficialNikunj) reported 18 minutes ago from Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
Dino Mani (@DinoMani2) reported 19 minutes ago from Toronto, Ontario
@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
Saeid (@S_Khademi) reported 20 minutes ago from Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
Ashutosh Nayak (@nayakashu) reported 27 minutes ago from Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
Lindsay Dworkin (@L_Dworks) reported 30 minutes ago from Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
Jennifer D'Souza (@AwkwarDsouza) reported 34 minutes ago from Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
JP (@JarylleAdriane) reported 36 minutes ago from Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
Senwung Luk (@fysl) reported 40 minutes ago from Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
Bhavin Shah (@BhavinShahTO) reported 44 minutes ago from Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
Senwung Luk (@fysl) reported 44 minutes ago from Toronto, Ontario
Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?
🌹HauteMess (@xocutthroat) reported 47 minutes ago from Toronto, Ontario
@Fidomobile Fido could really **** up ya credit
Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 52 minutes ago from Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
Romi Joshi (@LooseRomi) reported 53 minutes ago from Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
Nexonta Tech (@Hewster333) reported 55 minutes ago from Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
Mahmoud "Moody" Shabeeb (@ItisMoody) reported 58 minutes ago from Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
Chintan Gujarati (@chintan_guj) reported 1 hour ago from Toronto, Ontario
@FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

Pete (@floofydoofbkup) reported 14 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Evan (@evanoftheyukon) reported 15 minutes ago
I've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up.
Kismet Book Club (@KismetBookClub) reported 18 minutes ago
@Fidomobile FIDO MOBILE ALERT!! Fido has switched 100% AI assistants. Mine cannot understand or help me. A human can call me back next week!!! My phone is cut off for no payment even tho it is automatic debit and i have money in my account. FIDO i have no phone service and i am HAPPY TO PAY! ALERT ALERT ALERT FIDO NO LONGER HAS HUMANS AVAILABLE FOR INCOMING CUSTOMER SERVICE CALLS Today is THURSDAY and a human can call next week!!!!!
Evan (@evanoftheyukon) reported 18 minutes ago
@Fidomobile I originally signed up because of their $27 plan for 80gb Can/US/Mex, overall a great deal. Thing is, the service is really bad in my area. I can currently get around 500mbps down with Bell where I live, and with Fido I consistently get 2-3, maybe up to around 20mbps. (2/21)
Kudzie Chasosa (@chasosak) reported 20 minutes ago
@Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks
Pete (@floofydoofbkup) reported 20 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Prashanth Bajjuri (@PrashanthB20499) reported 21 minutes ago
@Fidomobile Filing CCTS complaint. Mar 22: Promised $27/80GB. Agent ran credit check + wrong area code. Mar 24: 5hrs on calls, tech says porting impossible unless I pay $70. Cancelled, but billed $116 today (Mar 26) for UNUSED service. Void this now. #CCTS #Fido #Telecom
Pete (@floofydoofbkup) reported 22 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Shrikant Gupta (@Shrikan15918909) reported 23 minutes ago
@Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.
Lino's Version (@LinosVersion) reported 24 minutes ago
Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo