Fido Outage Report in Toronto, Ontario
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The latest reports from users having issues in Toronto come from postal codes M4W.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (48%)
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Phone (44%)
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Wi-fi (4%)
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E-mail (3%)
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Total Blackout (1%)
Live Outage Map Near Toronto, Ontario
The most recent Fido outage reports came from the following cities: Unionville and Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Unionville |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Walied Khogali Ali
(@waleedkhogali) reported
from
Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.
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Ryan Prayogo
(@ryanprayogo) reported
from
Midtown Toronto, Ontario
@Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?
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Bhavin Shah
(@BhavinShahTO) reported
from
Toronto, Ontario
@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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DaveGatsby
(@DaveGatsby) reported
from
Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
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Jay Goodman
(@wd78pp) reported
from
Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
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Derrel
(@SDerrel) reported
from
Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
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MJE
(@Brand_scientist) reported
from
Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Mahmoud "Moody" Shabeeb
(@ItisMoody) reported
from
Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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Romi Joshi
(@LooseRomi) reported
from
Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
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Sofia Heaux
(@HeauxSofia) reported
from
Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
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Goli 🦸🏻♀️
(@golrokhbahri) reported
from
Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
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Rachael Collier
(@rachaelmcollier) reported
from
Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
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hot potato
(@_parab0la) reported
from
Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
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Nadine Yousif
(@nadineyousif_) reported
from
Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
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Saad Bin Farooq
(@EsBeeEf) reported
from
Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
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Samiksha Rane
(@samikshasrane) reported
from
Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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StevieB
(@stevetogm) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
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திவா Thiva
(@thivakaran_) reported
@FidoSolutions @Fidomobile I had no coverage at all since this morning..this is frustrating service from nation’s best carrier hope they will take off this month bill!!
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Radhika Nannavare
(@RadhikaNannava1) reported
@Fidomobile @FidoSolution my fido mobile connection is lost since today and I am experiencing huge difficulty. It is displaying as "No Service". Kind provide assistance.
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Nikunj Lunagariya
(@OfficialNikunj) reported
from
Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
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damirX
(@bigchalupa) reported
@RogersHelps @Fidomobile @Rogers still no data or phone service since midnight
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Mary ✍🏻 P🧜🏻♀️
(@MaryPocrnic) reported
@Fidomobile I thought the whole point of having another line (a landline) was so I could have access to a phone when/if cellular service goes down? Landline is down too, so really no point. #rogersoutage
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Mr. Rautela
(@vivekrautela01) reported
@FidoSolutions @Fidomobile Any updates on service restoration? I am without any cell or data service for my 2 numbers from morning.
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To thine own self be true
(@Thnk4myslf) reported
@FidoSolutions @Fidomobile Some??? Intermittent??? Disruption?? Correction: 10 MILLION customers 9+ HOURS NO CELL SERVICE
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Malcolm Online
(@ThatGuy_Malcolm) reported
@RogersHelps @Fidomobile so how will I be compensated with today country wide outage I like to play @PokemonGoApp but I can't.
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MaMiCa AshurA
(@Mamica_1) reported
@FidoSolutions @Fidomobile I was frustrated, but after reading these comments, am good.. it's never that serious