Fido outages and service status in Toronto, Ontario

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Full Outage Map

Fido generated 0 outage signals in the last 24 hours around Toronto, including 0 direct reports.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received May 10, 1:40 PM EDT.

Internet (75%)
Phone (25%)

The latest reports from users having issues in Toronto come from postal codes M2N , M6B and M6N .

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 11, 5:20 AM EDT	0	0
May 11, 5:40 AM EDT	0	0
May 11, 6:00 AM EDT	0	0
May 11, 6:20 AM EDT	0	0
May 11, 6:40 AM EDT	0	0
May 11, 7:00 AM EDT	0	0
May 11, 7:20 AM EDT	0	0
May 11, 7:40 AM EDT	0	0
May 11, 8:00 AM EDT	0	0
May 11, 8:20 AM EDT	0	0
May 11, 8:40 AM EDT	0	0
May 11, 9:00 AM EDT	0	0
May 11, 9:20 AM EDT	0	0
May 11, 9:40 AM EDT	0	0
May 11, 10:00 AM EDT	0	0
May 11, 10:20 AM EDT	0	0
May 11, 10:40 AM EDT	0	0
May 11, 11:00 AM EDT	0	0
May 11, 11:20 AM EDT	0	0
May 11, 11:40 AM EDT	0	0
May 11, 12:00 PM EDT	0	0
May 11, 12:20 PM EDT	0	0
May 11, 12:40 PM EDT	0	0
May 11, 1:00 PM EDT	0	0
May 11, 1:20 PM EDT	0	0
May 11, 1:40 PM EDT	0	0
May 11, 2:00 PM EDT	0	0
May 11, 2:20 PM EDT	0	0
May 11, 2:40 PM EDT	0	0
May 11, 3:00 PM EDT	0	0
May 11, 3:20 PM EDT	0	0
May 11, 3:40 PM EDT	0	0
May 11, 4:00 PM EDT	0	0
May 11, 4:20 PM EDT	0	0
May 11, 4:40 PM EDT	0	0
May 11, 5:00 PM EDT	0	0
May 11, 5:20 PM EDT	0	0
May 11, 5:40 PM EDT	0	0
May 11, 6:00 PM EDT	0	0
May 11, 6:20 PM EDT	0	0
May 11, 6:40 PM EDT	0	0
May 11, 7:00 PM EDT	0	0
May 11, 7:20 PM EDT	0	0
May 11, 7:40 PM EDT	0	0
May 11, 8:00 PM EDT	0	0
May 11, 8:20 PM EDT	0	0
May 11, 8:40 PM EDT	0	0
May 11, 9:00 PM EDT	0	0
May 11, 9:20 PM EDT	0	0
May 11, 9:40 PM EDT	0	0
May 11, 10:00 PM EDT	0	0
May 11, 10:20 PM EDT	0	0
May 11, 10:40 PM EDT	0	0
May 11, 11:00 PM EDT	0	0
May 11, 11:20 PM EDT	0	0
May 11, 11:40 PM EDT	0	0
May 12, 12:00 AM EDT	0	0
May 12, 12:20 AM EDT	0	0
May 12, 12:40 AM EDT	0	0
May 12, 1:00 AM EDT	0	0
May 12, 1:20 AM EDT	0	0
May 12, 1:40 AM EDT	0	0
May 12, 2:00 AM EDT	0	0
May 12, 2:20 AM EDT	0	0
May 12, 2:40 AM EDT	0	0
May 12, 3:00 AM EDT	0	0
May 12, 3:20 AM EDT	0	0
May 12, 3:40 AM EDT	0	0
May 12, 4:00 AM EDT	0	0
May 12, 4:20 AM EDT	0	0
May 12, 4:40 AM EDT	0	0
May 12, 5:00 AM EDT	0	0
May 12, 5:20 AM EDT	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	2 days ago
Toronto	Internet	11 days ago
Richmond Hill	Internet	14 days ago
Toronto	Internet	26 days ago
Toronto	Phone	2 months ago
Toronto	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

Amirreza Mohammadi (@AmirR3zaM) reported 14 minutes ago from Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
Senwung Luk (@fysl) reported 15 minutes ago from Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
It's Just Molly Okay (@itsjust_molly) reported 17 minutes ago from Toronto, Ontario
@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.
Derrel (@SDerrel) reported 22 minutes ago from Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported 23 minutes ago from Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
大付 dafu (@dafuCanada) reported 25 minutes ago from Lorne Park, Ontario
@KarenWenLin @Fidomobile Maybe pure coincidence, I just switched my service provider from Fido to Bell last night
Free (@CanadaMate) reported 27 minutes ago from Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
JP (@JarylleAdriane) reported 28 minutes ago from Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
Ashutosh Nayak (@nayakashu) reported 30 minutes ago from Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
Saeid (@S_Khademi) reported 35 minutes ago from Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
DaveGatsby (@DaveGatsby) reported 38 minutes ago from Markham, Ontario
@FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.
Lauren (@yearoflauren) reported 38 minutes ago from Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
Haroon Akram-Lodhi (@AHAkramLodhi) reported 39 minutes ago from The Beaches, Ontario
@FidoSolutions has been quite useful in the past. Not today. 3 hours after first explaining my issue I am still saying the same thing! No help whatsoever, @Fidomobile
Samiksha Rane (@samikshasrane) reported 47 minutes ago from Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
Goli 🦸🏻‍♀️ (@golrokhbahri) reported 47 minutes ago from Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
Carolina Torres (@carot0rres) reported 51 minutes ago from Vaughan, Ontario
Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
Free (@CanadaMate) reported 51 minutes ago from Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
Rachael Collier (@rachaelmcollier) reported 52 minutes ago from Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
Jada Shada Hudson (@jadashada) reported 54 minutes ago from Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
Ashutosh Nayak (@nayakashu) reported 55 minutes ago from Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

Jo (@Jo39908254) reported 5 minutes ago
@Fidomobile Hello I have a hard time to talk to a person or reaching you by email I canceled my account in November 2024 and you owe me $5 since. I was told I would get a cheque in June 2025 but I never did I’ve been trying to make a contact since but it’s unsuccessful
Shrikant Gupta (@Shrikan15918909) reported 6 minutes ago
Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to old provider.#scammer
C (@Craig17981815) reported 7 minutes ago
@Fidomobile does having the rogers card also give fido customer the free roaming days?
Adégòkè (@Adegox) reported 13 minutes ago
@Fidomobile Your internal communications is **** and your customer service sucks! I don’t think it’s funny for you guys to keep calling and texting for an issue that is your fault!!
TundeRich (@Dunumi) reported 13 minutes ago
@Fidomobile Pls I need help with my Fido account. Got a called yesterday from Fido to make a complain and the next mail I got was my account has been changed to a mobile plan of $45 monthly This is really wrong and I didn’t request for such. *** Fido should contact me immediately to correct
SM (@Sabisweet_s) reported 20 minutes ago
@Fidomobile honestly so disappointed. Been a loyal customer for YEARS and there’s zero appreciation for long-time customers. No help, no solutions. Loyalty clearly means nothing.
Franz Thomas™ (@FranzThomas) reported 21 minutes ago
How is @Fidomobile an actual “tele-communications” company? 🤷🏾 how can you not be able to talk to anyone? I’m embarrassed to say I’ve been a customer for 20 years! 🤬 Their “Artificial Intelligence” is built off their “Actual Intelligence” so nothing works #IKNOWFRANZ
Vince Ltd. (@Vince_Ltd) reported 22 minutes ago
@Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤
LallyA (@LallyAd) reported 30 minutes ago
@Fidomobile hi Fido trying to cancel some lines on Mya account call back is way to long
Shrikant Gupta (@Shrikan15918909) reported 31 minutes ago
@Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving, but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider