Fido Outage Report in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Toronto, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	17 days ago
Toronto	Phone	22 days ago
Toronto	Internet	23 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Samiksha Rane (@samikshasrane) reported 32 seconds ago from Toronto, Ontario

  @Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.

• 
  Jay Goodman (@wd78pp) reported 2 minutes ago from Toronto, Ontario

  @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

• 
  Nadine Yousif (@nadineyousif_) reported 3 minutes ago from Toronto, Ontario

  For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.

• 
  Walied Khogali Ali (@waleedkhogali) reported 7 minutes ago from Toronto, Ontario

  After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

• 
  Rachael Collier (@rachaelmcollier) reported 9 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  Saad Bin Farooq (@EsBeeEf) reported 12 minutes ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

• 
  Carolina Torres (@carot0rres) reported 19 minutes ago from Vaughan, Ontario

  Okay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage

• 
  Sofia Heaux (@HeauxSofia) reported 26 minutes ago from Toronto, Ontario

  How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile

• 
  hot potato (@_parab0la) reported 29 minutes ago from Toronto, Ontario

  Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

• 
  StevieB (@stevetogm) reported 30 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

• 
  MJE (@Brand_scientist) reported 31 minutes ago from Toronto, Ontario

  @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

• 
  Mahmoud "Moody" Shabeeb (@ItisMoody) reported 34 minutes ago from Toronto, Ontario

  Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

• 
  Shohan Chowdhury (@ShohanSoham) reported 38 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  Goli 🦸🏻‍♀️ (@golrokhbahri) reported 38 minutes ago from Toronto, Ontario

  @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

• 
  Ryan Prayogo (@ryanprayogo) reported 40 minutes ago from Midtown Toronto, Ontario

  @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

• 
  DaveGatsby (@DaveGatsby) reported 40 minutes ago from Markham, Ontario

  @FidoSolutions Thanks just want some clarification before I sign up, I don't wanna deal with #baitandswitch issues in the future by being missinformed, since it has happened in the past with @Fidomobile.

• 
  JP (@JarylleAdriane) reported 45 minutes ago from Toronto, Ontario

  Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

• 
  Bhavin Shah (@BhavinShahTO) reported 51 minutes ago from Toronto, Ontario

  @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

• 
  Derrel (@SDerrel) reported 59 minutes ago from Toronto, Ontario

  @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 60 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beautiful Canadian Laser and Skincare Clinic (@bclaser) reported 4 minutes ago

  @Fidomobile I hope the customers get reimbursed for the loss of service today

• 
  LifeLoveVancouver (@LifeLoveVancou1) reported 5 minutes ago

  @sprinterbodie @FidoSolutions @Fidomobile I am glad you didn't need to use phone for work or work with emergency services or do your business Stay Safe and Stay Positive

• 
  Mohamed (@themoiz94) reported 7 minutes ago

  @Fidomobile hi Fido. I had zero service yesterday. Are you going to reflect this on the coming bill or charging your customers the full amount?

• 
  LucasWilliamsVO (@LucasWilliamsVO) reported 8 minutes ago

  @FidoSolutions @Fidomobile Sounds like blame-shifting, did any other telecom in the world using Ericsson equipment have a similar outage? ..no?

• 
  tommy pickles (@smartbutlazyaf) reported 9 minutes ago

  It’s insane that @Fidomobile service has been down for a whole day.

• 
  Tracy3Forsyth (@tracy3Forsyth) reported 10 minutes ago

  @FidoSolutions @Fidomobile Are we going to get a discount for this inconvience ? Intermittent isnt a steady 20hour outage.

• 
  Sohel (@sohelcc3) reported 14 minutes ago

  @Fidomobile I'm not paying for that one day of lost network

• 
  Joshua Young (@JoshuaYoung9) reported 28 minutes ago

  @FidoSolutions @Fidomobile I'm still having problems with sms text. Problems I didn't have before. Today is the first day I can register for my covid vaccine BUT their system needs to verify my phone number through a text message. So I lost money yesterday due to this outage, now I'm delayed in vaccination

• 
  Truthy_Truth (@bcc1981) reported 29 minutes ago

  @Fidomobile hahahaha after a 12 hour outrage you send me, a customer of 10 years, a text saying that you want me to pay something...give me a damn break. Guess I'm changing carriers. Awesome priorities guys!

• 
  Amanda Marie (@Amanda_Mariexxx) reported 30 minutes ago

  @FidoSolutions @Fidomobile I don't know anyone that had "intermittent service interruptions" but I know a ton of people (myself included) in BC that had no service whatsoever for the entire day... 😕