Fido Outage Report in Toronto, Ontario
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The latest reports from users having issues in Toronto come from postal codes M6E and M5R.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (47%)
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Phone (45%)
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E-mail (5%)
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Wi-fi (2%)
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Total Blackout (1%)
Live Outage Map Near Toronto, Ontario
The most recent Fido outage reports came from the following cities: Toronto, Richmond Hill and Unionville.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Richmond Hill |
Phone | |
| Toronto |
Wi-fi | |
| Unionville |
Internet | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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JP
(@JarylleAdriane) reported
from
Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Michael-Lamont Lytle
(@michaellamontl) reported
from
Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
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Jada Shada Hudson
(@jadashada) reported
from
Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
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a cuppa tee
(@acuppatee) reported
from
Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Dan the man 🇨🇦 🏒🏖
(@danwarren6) reported
from
Toronto, Ontario
@BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks
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KJ 💙⚾️
(@aintyourcuppa) reported
from
Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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Amirreza Mohammadi
(@AmirR3zaM) reported
from
Toronto, Ontario
@Fidomobile What about the old customer? 😔
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Lauren
(@yearoflauren) reported
from
Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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Sarah Antonio
(@SarahPSmart) reported
from
Toronto, Ontario
@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
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Mich Chung
(@MichelleMoniq10) reported
from
Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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Vladimir Dronov
(@dronkoff) reported
from
Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
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Saeid
(@S_Khademi) reported
from
Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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rr.
(@iamdieroiramor) reported
from
Toronto, Ontario
@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
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Andrea Velez
(@AndreaVelez93) reported
from
Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
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Ashutosh Nayak
(@nayakashu) reported
from
Toronto, Ontario
@Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.
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Juhi Apte
(@Jwoohoo) reported
from
Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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ay
(@whonilay) reported
@Fidomobile You guys are in a big mess again, and it looks like you didnt learn anything from the past! did new activation today, I cant make a outgoing calls. Tried all troushooting avlb online but I need some technical support, but nobody is available on chat/phone support.
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Marusya Bociurkiw
(@MarusyaBee) reported
going into surgery today and my @Fidomobile phone isnt working. tech support is 'exceptionally' closed. there's no one at the help centre when i send a chat message. this is legit an emergency. big telecom monopolies endanger us all.
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MOleniuk
(@MarkOleniuk) reported
@Fidomobile is there an internet outage in the downtown Toronto/king West area??
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R@V@N
(@shuklashivam) reported
Customer support is just not available. 3 hours plus wait on line and ask jack never let me talk to specialist even after waiting for hours. @Fidomobile
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Akira
(@yu231233) reported
@Fidomobile My experience has been terrible. It is not possible to sort out problems with Fido.
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Lisa Cheung
(@lisercheung) reported
@Fidomobile It takes multiple calls and HOURS waiting on the phone to get anything sorted. I've called in three times in the past week just to activate a new line and get SIM card shipped. Fido Chat keeps disconnecting and I have to wait all over again. SIM still doesn't work!!!
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Claudia Garcia de la Huerta
(@Claudia85301842) reported
@Fidomobile I’ve been on hold for more than 30 minutes!!!! What gives? I bet if I phoned sales someone would pick up right away. My mom, who is on my account, received a message saying her phone was going to be shut off today. What is the issue here????
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nishith jaiswal
(@nishith_jaiswal) reported
Fido did not honor/cancelled my brother's BlackFriday phone deal which he placed for pickup. Simply ruined, way to go. No notice given. Went to there customer Live chat, and they are offering at higher prices the same phone and plan. @Fidomobile @JaiswalRavinshu
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AGK
(@bbold_honest) reported
@Fidomobile i tried contacting the customer care @ diff timings throughout the day the only response i get is all customer care exec are busy.. if fido can’t solve problems for existing customers it is better fido doesn’t take new customers and make their life hell
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Assem Beyanouni | عاصم البيانوني
(@ambeyanouni) reported
@ehsanbutt @Fidomobile Same issue here