Fido outages and service status in Toronto, Ontario

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Full Outage Map

Fido generated 0 outage signals in the last 24 hours around Toronto, including 0 direct reports.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received May 1, 11:16 AM EDT.

Internet (100%)

The latest reports from users having issues in Toronto come from postal codes M6B and M6N .

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 3, 4:00 AM EDT	0	0
May 3, 4:20 AM EDT	0	0
May 3, 4:40 AM EDT	0	0
May 3, 5:00 AM EDT	0	0
May 3, 5:20 AM EDT	0	0
May 3, 5:40 AM EDT	0	0
May 3, 6:00 AM EDT	0	0
May 3, 6:20 AM EDT	0	0
May 3, 6:40 AM EDT	0	0
May 3, 7:00 AM EDT	0	0
May 3, 7:20 AM EDT	0	0
May 3, 7:40 AM EDT	0	0
May 3, 8:00 AM EDT	0	0
May 3, 8:20 AM EDT	0	0
May 3, 8:40 AM EDT	0	0
May 3, 9:00 AM EDT	0	0
May 3, 9:20 AM EDT	0	0
May 3, 9:40 AM EDT	0	0
May 3, 10:00 AM EDT	0	0
May 3, 10:20 AM EDT	0	0
May 3, 10:40 AM EDT	0	0
May 3, 11:00 AM EDT	0	0
May 3, 11:20 AM EDT	0	0
May 3, 11:40 AM EDT	0	0
May 3, 12:00 PM EDT	0	0
May 3, 12:20 PM EDT	0	0
May 3, 12:40 PM EDT	0	0
May 3, 1:00 PM EDT	0	0
May 3, 1:20 PM EDT	0	0
May 3, 1:40 PM EDT	0	0
May 3, 2:00 PM EDT	0	0
May 3, 2:20 PM EDT	0	0
May 3, 2:40 PM EDT	0	0
May 3, 3:00 PM EDT	0	0
May 3, 3:20 PM EDT	0	0
May 3, 3:40 PM EDT	0	0
May 3, 4:00 PM EDT	0	0
May 3, 4:20 PM EDT	0	0
May 3, 4:40 PM EDT	0	0
May 3, 5:00 PM EDT	0	0
May 3, 5:20 PM EDT	0	0
May 3, 5:40 PM EDT	0	0
May 3, 6:00 PM EDT	0	0
May 3, 6:20 PM EDT	0	0
May 3, 6:40 PM EDT	0	0
May 3, 7:00 PM EDT	0	0
May 3, 7:20 PM EDT	0	0
May 3, 7:40 PM EDT	0	0
May 3, 8:00 PM EDT	0	0
May 3, 8:20 PM EDT	0	0
May 3, 8:40 PM EDT	0	0
May 3, 9:00 PM EDT	0	0
May 3, 9:20 PM EDT	0	0
May 3, 9:40 PM EDT	0	0
May 3, 10:00 PM EDT	0	0
May 3, 10:20 PM EDT	0	0
May 3, 10:40 PM EDT	0	0
May 3, 11:00 PM EDT	0	0
May 3, 11:20 PM EDT	0	0
May 3, 11:40 PM EDT	0	0
May 4, 12:00 AM EDT	0	0
May 4, 12:20 AM EDT	0	0
May 4, 12:40 AM EDT	0	0
May 4, 1:00 AM EDT	0	0
May 4, 1:20 AM EDT	0	0
May 4, 1:40 AM EDT	0	0
May 4, 2:00 AM EDT	0	0
May 4, 2:20 AM EDT	0	0
May 4, 2:40 AM EDT	0	0
May 4, 3:00 AM EDT	0	0
May 4, 3:20 AM EDT	0	0
May 4, 3:40 AM EDT	0	0
May 4, 4:00 AM EDT	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Internet	3 days ago
Richmond Hill	Internet	6 days ago
Toronto	Internet	18 days ago
Toronto	Phone	2 months ago
Toronto	Phone	2 months ago
Toronto	Internet	2 months ago

Nearby cities with recent reports

Richmond Hill

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

Sherry Rezaie, MD (@shaghayegh755) reported 7 minutes ago from Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
Ashutosh Nayak (@nayakashu) reported 7 minutes ago from Toronto, Ontario
@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
Reena Kara (@reena_kara) reported 10 minutes ago from Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
Lauren (@yearoflauren) reported 18 minutes ago from Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
JP (@JarylleAdriane) reported 26 minutes ago from Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
KJ 💙⚾️ (@aintyourcuppa) reported 28 minutes ago from Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
Free (@CanadaMate) reported 30 minutes ago from Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
John Kane 💻😃🌳 (@johndkaner) reported 37 minutes ago from Toronto, Ontario
Kind of like telling my dog: "sit", *wait until dog does or doesn't sit*, "speak", *wait until dog barks*, "roll over", *wait, then maybe try again*, "roll over". Give Fido a treat.
Amirreza Mohammadi (@AmirR3zaM) reported 39 minutes ago from Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
👑 (@DeanLubaki) reported 39 minutes ago from Toronto, Ontario
.@1Password it's very problematic that the only way of recovering 2FA is through a recognized browser. I never use the browser on my personal computer because I have the app. Worst, it's not possible to issue backup codes for cold storage or use a FIDO Yubikey.
大付 dafu (@dafuCanada) reported 42 minutes ago from Lorne Park, Ontario
@KarenWenLin @Fidomobile Maybe pure coincidence, I just switched my service provider from Fido to Bell last night
Romi Joshi (@LooseRomi) reported 43 minutes ago from Toronto, Ontario
I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.
Saad Bin Farooq (@EsBeeEf) reported 47 minutes ago from Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
rr. (@iamdieroiramor) reported 48 minutes ago from Toronto, Ontario
@Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.
hot potato (@_parab0la) reported 49 minutes ago from Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
Shohan Chowdhury (@ShohanSoham) reported 56 minutes ago from Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
Jay Goodman (@wd78pp) reported 56 minutes ago from Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
Jennifer D'Souza (@AwkwarDsouza) reported 57 minutes ago from Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
Nexonta Tech (@Hewster333) reported 57 minutes ago from Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
Ashutosh Nayak (@nayakashu) reported 1 hour ago from Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

gebilaowang (@kuailenanhai111) reported 3 minutes ago
@Fidomobile I have already left Canada since June 2025 and will no longer use this plan and phone number. However, Fido keep charging me for 5 months. I can not cancel my plan online and also I can not talk to a specialist. Please help me to cancel my plan and STOP CHARGING ME anymore!
TundeRich (@Dunumi) reported 5 minutes ago
@Fidomobile @nsafiys Pls I need help with my Fido account. Got a called yesterday from Fido to make a complain and the next mail I got was my account has been changed to a mobile plan of $45 monthly This is really wrong and I didn’t request for such. *** Fido should contact me immediately to correct
Jo (@Jo39908254) reported 5 minutes ago
@Fidomobile Hello I have a hard time to talk to a person or reaching you by email I canceled my account in November 2024 and you owe me $5 since. I was told I would get a cheque in June 2025 but I never did I’ve been trying to make a contact since but it’s unsuccessful
Shrikant Gupta (@Shrikan15918909) reported 7 minutes ago
@Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.
Pete (@floofydoofbkup) reported 7 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Pete (@floofydoofbkup) reported 7 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Aephraim Steinberg (@QuantumAephraim) reported 12 minutes ago
@Fidomobile What is wrong with your custserv? AskJack is 100% useless, then tells me to phone. On hold for 30 minutes, I go to AskJack to request a callback & it says "maybe I can help you first." When I say it can't, it says again "Call us at 1-877-331-9209" & disables typing.
Michelle Almeida (@xalmeida12345) reported 15 minutes ago
@Fidomobile Activating the plan is easy, but cancelling it is a huge bureaucratic process. This is an abuse and a lack of respect for foreigners who use the service. But I want to make it clear that I will not pay anything. I ask that you act with decency and cancel the charges.
B-rantone (@_Brantone) reported 15 minutes ago
Yikes, @Fidomobile makes it really hard to get in contact with them. Used to be great customer service. But trying online chat is useless and phone just goes in circles. Time to switch.
Shrikant Gupta (@Shrikan15918909) reported 16 minutes ago
@Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP