Fido outages and service status in Toronto, Ontario
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Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Toronto, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Toronto come from postal codes M5N and M6K .
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 12 days ago |
|
Toronto
|
Phone | 25 days ago |
|
Toronto
|
Phone | 2 months ago |
|
Toronto
|
Internet | 2 months ago |
|
Toronto county
|
Total Blackout | 2 months ago |
|
Toronto
|
Internet | 2 months ago |
Community Discussion
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Fido Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Chintan Gujarati (@chintan_guj) reported from Toronto, Ontario@FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.
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Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Reena Kara (@reena_kara) reported from Toronto, OntarioNow that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
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Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, OntarioTalking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
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Nexonta Tech (@Hewster333) reported from Toronto, OntarioFIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
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Jay Goodman (@wd78pp) reported from Toronto, Ontario@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
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MJE (@Brand_scientist) reported from Toronto, Ontario@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
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Haroon Akram-Lodhi (@AHAkramLodhi) reported from The Beaches, Ontario@FidoSolutions has been quite useful in the past. Not today. 3 hours after first explaining my issue I am still saying the same thing! No help whatsoever, @Fidomobile
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Jennifer D'Souza (@AwkwarDsouza) reported from Toronto, Ontario@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
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Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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StevieB (@stevetogm) reported from Toronto, Ontario@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
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Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario@Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.
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a cuppa tee (@acuppatee) reported from Toronto, Ontario@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
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Shannon Roszell (@shannon_roszell) reported from Vaughan, OntarioVery disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice
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Cesar (@liom79) reported from Toronto, Ontario@FidoSolutions I was in the byod plan, tested an iphone upgrade but changed my mind. Returned under 15 days remorse yet Fido takes 4 days after arrival From UPS on purpose: bad business
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Carolina Torres (@carot0rres) reported from Vaughan, OntarioOkay @Fidomobile @Rogers can I have my service back 🙄 #fidodown #rogersoutage
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Pedro Marques (@MetroManTO) reported from Toronto, Ontario@StephenPunwasi @normsworld I’ve been predicting this for years and unfortunately it’s coming true. TPS have been working to rule ever since carding was taken away. They’re doing only the minimum work required, letting traffic violations pass. It’s known in police circles as FIDO: “**** It Drive Off”.
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hot potato (@_parab0la) reported from Toronto, OntarioOk so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
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Goli 🦸🏻♀️ (@golrokhbahri) reported from Toronto, Ontario@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Jennifer (@JMazda26) reported@Fidomobile is your tech support 24 hours ?
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Silent Eyes (@ryanavi21) reported@Fidomobile @CBC @CP24 Dear Fido! Your customer service was best till few yrs back. Now, it's worst among all. To get hold of customer service, one has to wait almost a week. What a pathetic service..... I guess Bell is far better.... SHAME....
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Mama bless (@zoomieking00) reportedWhy can’t I talk to a real person when I call @Fidomobile I just called right now and they are booking appointments for call backs on Monday, nothing earlier. Why do I have to wait until Monday to speak to a live person or get my problem resolved, that is ridiculous!!
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Intrepid Critic (@Who_knewit) reported@Fidomobile wth is going on?!?! Why do I not have any service at all?!
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Nilesh (@nil1971nilesh) reported@Fidomobile URGENT My wife’s credit score dropped 140+ points due to FALSE $627 balance on Fido account CLOSED & PAID in 2022 Same issue in 2024 fixed with written proof now AGAIN We have proof Fix with TransUnion & Equifax immediately or CCTS #Fido #CreditScore
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Pete (@floofydoofbkup) reported@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
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Intrepid Critic (@Who_knewit) reported@Fidomobile please switch me back to LTE. This switch to "5G" has made my phone slower, everything takes longer to open, chatgpt takes forever to give answers now. Podcasts just stop streaming as I randomly lose service. Switch us back, 5G isn't ready and it sucks.
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Pete (@floofydoofbkup) reported@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
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Kirito96 (@kirito_9668) reported@Fidomobile whoever is working on your AI needs to be let go. Other companies out of the box AI will do better than the **** you have. Now hard to train your AI.
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💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported@Fidomobile you offer these data packages but nothing works. If you can't manage the 5G service don't advertise it because it sucks! And why are you a subsidiary of Rogers and use their network supposedly but the service connection is still trash ? Is this Rogers sabotaging us ?