Fido Outage Report in Toronto, Ontario
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The latest reports from users having issues in Toronto come from postal codes M4Y and M6L.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (52%)
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Phone (35%)
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Total Blackout (11%)
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Wi-fi (2%)
Live Outage Map Near Toronto, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
City | Problem Type | Report Time |
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Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
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Jada Shada Hudson (@jadashada) reported from Toronto, Ontario
@bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪
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Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
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Reena Kara (@reena_kara) reported from Toronto, Ontario
Now that @Rogers and @Fidomobile is down, I finally have a reason to use @WhatsApp #backtobasics
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KJ 💙⚾️ (@aintyourcuppa) reported from Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
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Sherry Rezaie, MD (@shaghayegh755) reported from Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
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StevieB (@stevetogm) reported from Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
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Lindsay Dworkin (@L_Dworks) reported from Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
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Vladimir Dronov (@dronkoff) reported from Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
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Jada Shada Hudson (@jadashada) reported from Toronto, Ontario
Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
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Juhi Apte (@Jwoohoo) reported from Toronto, Ontario
@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
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Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario
@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
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Senwung Luk (@fysl) reported from Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
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JP (@JarylleAdriane) reported from Toronto, Ontario
@Fidomobile u getting issues with civerage around east york toronto rn?
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Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario
@Fidomobile What about the old customer? 😔
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Lauren (@yearoflauren) reported from Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
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Saeid (@S_Khademi) reported from Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
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Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
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Michael-Lamont Lytle (@michaellamontl) reported from Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
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Jennifer D'Souza (@AwkwarDsouza) reported from Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
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Nikunj Lunagariya (@OfficialNikunj) reported from Toronto, Ontario
@FidoSolutions @Fidomobile This is a joke. Why can't you just tell us the issue that has us all without data for well over 14 hours? I hope there is a nationwide credit coming to everyone's bills for this "intermittent service interruption"
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Adit Singh (@AditSin83805931) reported
@FidoSolutions I dont need your reply , i need solution @FidoSolutions @Fidomobile . I dont need your reply saying we esclated this , which i am hearing from last 2 weeks
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Gavin (@iGavinS) reported
@Fidomobile Fido Internet is down in Pickering , Ontario. Tech-support says estimated time of recovery is 11 PM. The outage started around 2:45 PM. Fido Internet almost never goes down so this isn’t a complaint just a notification :-). #fidointernet #fidooutage
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maven🌸sekhon (@MavenS13) reported
love when @Fidomobile @FidoSolutions say they’ll fix a problem in 24-48 hours but it’s been 4 days and still no resolution…
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maram asad (@maramasad1) reported
@Fidomobile @diosaa_s The internet connection is not available since morning we are in Mississauga, I contacted customer service more than 4 times and still didn't fix, please help
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Patrick Frendo-Jones (@patrick2411) reported
@Fidomobile my wife and I go into the Fairview store to ask questions about her bill. Leena was absolutely the most worst customer service rep we experienced at Fido. Considering changing companies
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Jim Lambie (@lambiejim) reported
@Fidomobile, I've been a customer since you began. Just had the WORST customer service experience ever WITH A SUPERVISOR. Misleading sales agents and website info. Will be looking for other options after 28 years. @FidoSolutions @Rogers #fidomobile #fidosolutions
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Isaac (@isaac_s) reported
@Fidomobile most carriers allow transferring an eSIM between devices online. Why do you force customers to visit a store? This is a big problem for travellers.
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Aleem (@chev1867) reported
@Fidomobile Very shocked that after 17 years of being a loyal customer, your company didnt make an effort to keep me as one. Anybody got suggestions for a better service provider??
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Jaswinder Singh (@jassimehar17) reported
@Fidomobile Poor show of customer service FIDO, I have a case number C174030759, I have been wrongly charged on bill and there is no one who is helping and just sending automated response. Just switched to FIDO and feels like I made a terrible mistake.
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Jim Lambie (@lambiejim) reported
@Fidomobile, I've been a customer since you began. Just had the WORST customer service experience ever WITH A MANAGER. Misleading sales agents and website info. Will be looking for other options after 28 years. @FidoSolutions @Rogers #fidomobile #fidosolutions