Fido

Fido Outage Report in Toronto, Ontario

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The latest reports from users having issues in Toronto come from postal codes M6J.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Toronto, Ontario 02/24/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. TV (3%)

    TV (3%)

Live Outage Map Near Toronto, Ontario

The most recent Fido outage reports came from the following cities: Toronto and Richmond Hill.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaRichmond Hill Internet
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Total Blackout
CanadaToronto Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • CanadaMate Free (@CanadaMate) reported from Toronto, Ontario

    @Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

  • _parab0la hot potato (@_parab0la) reported from Toronto, Ontario

    Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

  • waleedkhogali Walied Khogali Ali (@waleedkhogali) reported from Toronto, Ontario

    After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

  • Kevinmichaelt Kevin Michael (@Kevinmichaelt) reported from Toronto, Ontario

    @RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years

  • CanadaMate Free (@CanadaMate) reported from Toronto, Ontario

    @Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

  • abbyladura al b (@abbyladura) reported from Toronto, Ontario

    Drake uses Fido service

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • ItisMoody Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, Ontario

    Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

  • SDerrel Derrel (@SDerrel) reported from Toronto, Ontario

    @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

  • Brand_scientist MJE (@Brand_scientist) reported from Toronto, Ontario

    @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @StephenPunwasi @normsworld I’ve been predicting this for years and unfortunately it’s coming true. TPS have been working to rule ever since carding was taken away. They’re doing only the minimum work required, letting traffic violations pass. It’s known in police circles as FIDO: “**** It Drive Off”.

  • liom79 Cesar (@liom79) reported from Toronto, Ontario

    @FidoSolutions I was in the byod plan, tested an iphone upgrade but changed my mind. Returned under 15 days remorse yet Fido takes 4 days after arrival From UPS on purpose: bad business

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.

  • itsjust_molly It's Just Molly Okay (@itsjust_molly) reported from Toronto, Ontario

    @Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.

  • wd78pp Jay Goodman (@wd78pp) reported from Toronto, Ontario

    @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

  • LooseRomi Romi Joshi (@LooseRomi) reported from Toronto, Ontario

    I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.

  • Hewster333 Nexonta Tech (@Hewster333) reported from Toronto, Ontario

    FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

  • ShohanSoham Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • xocutthroat 🌹HauteMess (@xocutthroat) reported from Toronto, Ontario

    @Fidomobile Fido could really **** up ya credit

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • stormmolly Helen Gale (@stormmolly) reported

    @Fidomobile is fido gone down

  • beccamaysmith Becca Smith (@beccamaysmith) reported

    @Fidomobile How do I speak to a human on the phone? I left a call back number and it is over the estimated time I was told I'd get a call back. I'm being overcharged on my phone bill and was given false information in a store. Please help! Thank you.

  • TantaliznMoksha Ravi Thacker (@TantaliznMoksha) reported

    @FidoSolutions @Fidomobile You offered me deals during holidays, did not let me seek deal elsewhere and then cancel the deal and trick me to stay with you for long ?? Do get back soon with an answer and not delay tactics Order ID: TGE08608013328528

  • christinekasnak christine kasnakian (@christinekasnak) reported

    @Fidomobile Hi how is it possible that wait times to talk with someone is more than one hour. i realize you’re pushing self service options but sorry to tell you but sometimes they done meet someone’s requirements and having someone have to wait that long is most unreasonable.

  • DangerOnAir Danger On Air (@DangerOnAir) reported

    @SoniaSAslam Every single day. 3 today alone. Wondering why I even pay for cell service at this point. @Fidomobile

  • TirthDave10 Tirth Dave (@TirthDave10) reported

    @FidoSolutions @Fidomobile why for everything processed by FIDO is totally incorrect? Why customer need to reach out to FIDO for every little thing? Worst customer service…

  • Shamz_Official Jazib Shamsi (@Shamz_Official) reported

    @Fidomobile @FidoSolutions joke of customer service. Ordered a phone through live chat on Cyber Monday. Then called the next day as I didn't receive a confirmation. I was on hold for 4 hours in total with neither the specialist nor supervisor helping me (1/2)

  • meekahmarie Meekah (@meekahmarie) reported

    @Fidomobile any update on your network outage in #Sault? This has been since yesterday. Btw.. you cx line hangs up when you finally get through also.

  • BryanTamarah Tamarah Bryan - Blog (@BryanTamarah) reported

    Much to my horror, even though I called and asked @Fidomobile specifically for a US calling plan, they are now deciding to stick me with this $600 bill, as a welcome gift for choosing their services with this phone. I wish I had never chosen them as a provider.

  • roonie742 Roonie ♥️ (@roonie742) reported

    @Fidomobile I waited on hold for 2 hours today, only to be hung up on after trying to find a solution to the problem we've been having, which was caused by an employee not doing their job properly prior to today. I was beyond fed up, what has happened to your company lately?