Fido outages and service status in Toronto, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Fido generated 1 outage signal in the last 24 hours around Toronto, including 1 direct report.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received Apr 28, 8:21 AM EDT.

Internet (100%)

The latest reports from users having issues in Toronto come from postal codes M6N .

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Toronto	Baseline
Apr 27, 9:20 AM EDT	0	0	0
Apr 27, 9:40 AM EDT	0	0	0
Apr 27, 10:00 AM EDT	0	0	0
Apr 27, 10:20 AM EDT	0	0	0
Apr 27, 10:40 AM EDT	0	0	0
Apr 27, 11:00 AM EDT	0	0	0
Apr 27, 11:20 AM EDT	0	0	0
Apr 27, 11:40 AM EDT	0	0	0
Apr 27, 12:00 PM EDT	0	0	0
Apr 27, 12:20 PM EDT	0	0	0
Apr 27, 12:40 PM EDT	0	0	0
Apr 27, 1:00 PM EDT	0	0	0
Apr 27, 1:20 PM EDT	0	0	0
Apr 27, 1:40 PM EDT	0	0	0
Apr 27, 2:00 PM EDT	0	0	0
Apr 27, 2:20 PM EDT	0	0	0
Apr 27, 2:40 PM EDT	0	0	0
Apr 27, 3:00 PM EDT	0	0	0
Apr 27, 3:20 PM EDT	0	0	0
Apr 27, 3:40 PM EDT	0	0	0
Apr 27, 4:00 PM EDT	0	0	0
Apr 27, 4:20 PM EDT	0	0	0
Apr 27, 4:40 PM EDT	0	0	0
Apr 27, 5:00 PM EDT	0	0	0
Apr 27, 5:20 PM EDT	0	0	0
Apr 27, 5:40 PM EDT	0	0	0
Apr 27, 6:00 PM EDT	0	0	0
Apr 27, 6:20 PM EDT	0	0	0
Apr 27, 6:40 PM EDT	0	0	0
Apr 27, 7:00 PM EDT	0	0	0
Apr 27, 7:20 PM EDT	0	0	0
Apr 27, 7:40 PM EDT	0	0	0
Apr 27, 8:00 PM EDT	0	0	0
Apr 27, 8:20 PM EDT	0	0	0
Apr 27, 8:40 PM EDT	0	0	0
Apr 27, 9:00 PM EDT	0	0	0
Apr 27, 9:20 PM EDT	0	0	0
Apr 27, 9:40 PM EDT	0	0	0
Apr 27, 10:00 PM EDT	0	0	0
Apr 27, 10:20 PM EDT	0	0	0
Apr 27, 10:40 PM EDT	0	0	0
Apr 27, 11:00 PM EDT	0	0	0
Apr 27, 11:20 PM EDT	0	0	0
Apr 27, 11:40 PM EDT	0	0	0
Apr 28, 12:00 AM EDT	0	0	0
Apr 28, 12:20 AM EDT	0	0	0
Apr 28, 12:40 AM EDT	0	0	0
Apr 28, 1:00 AM EDT	0	0	0
Apr 28, 1:20 AM EDT	0	0	0
Apr 28, 1:40 AM EDT	0	0	0
Apr 28, 2:00 AM EDT	0	0	0
Apr 28, 2:20 AM EDT	0	0	0
Apr 28, 2:40 AM EDT	0	0	0
Apr 28, 3:00 AM EDT	0	0	0
Apr 28, 3:20 AM EDT	0	0	0
Apr 28, 3:40 AM EDT	0	0	0
Apr 28, 4:00 AM EDT	0	0	0
Apr 28, 4:20 AM EDT	0	0	0
Apr 28, 4:40 AM EDT	0	0	0
Apr 28, 5:00 AM EDT	0	0	0
Apr 28, 5:20 AM EDT	0	0	0
Apr 28, 5:40 AM EDT	0	0	0
Apr 28, 6:00 AM EDT	0	0	0
Apr 28, 6:20 AM EDT	0	0	0
Apr 28, 6:40 AM EDT	0	0	0
Apr 28, 7:00 AM EDT	0	0	0
Apr 28, 7:20 AM EDT	0	0	0
Apr 28, 7:40 AM EDT	0	0	0
Apr 28, 8:00 AM EDT	0	0	0
Apr 28, 8:20 AM EDT	0	0	0
Apr 28, 8:40 AM EDT	0	0	0
Apr 28, 9:00 AM EDT	0	0	0
Apr 28, 9:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Fido outage reports came from the following cities: Richmond Hill, and Toronto.

City	Problem Type	Report Time
Richmond Hill	Internet	1 hour ago
Toronto	Internet	13 days ago
Toronto	Phone	1 month ago
Toronto	Phone	2 months ago
Toronto	Internet	2 months ago
Toronto	Phone	2 months ago

Nearby cities with recent reports

Richmond Hill

1 recent signals

1 hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

Saad Bin Farooq (@EsBeeEf) reported 8 minutes ago from Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
Sherry Rezaie, MD (@shaghayegh755) reported 14 minutes ago from Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
Jada Shada Hudson (@jadashada) reported 15 minutes ago from Toronto, Ontario
Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺
Amirreza Mohammadi (@AmirR3zaM) reported 18 minutes ago from Toronto, Ontario
@Fidomobile What about the old customer? 😔
Jennifer D'Souza (@AwkwarDsouza) reported 21 minutes ago from Toronto, Ontario
@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
Goli 🦸🏻‍♀️ (@golrokhbahri) reported 21 minutes ago from Toronto, Ontario
@Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡
Walied Khogali Ali (@waleedkhogali) reported 26 minutes ago from Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
Jay Goodman (@wd78pp) reported 29 minutes ago from Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
KJ 💙⚾️ (@aintyourcuppa) reported 33 minutes ago from Toronto, Ontario
Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
Saeid (@S_Khademi) reported 36 minutes ago from Toronto, Ontario
Horribe @Fidomobile , unbelievable bad customer service #Fido
Andrea Velez (@AndreaVelez93) reported 45 minutes ago from Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
Derrel (@SDerrel) reported 47 minutes ago from Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
Haroon Akram-Lodhi (@AHAkramLodhi) reported 49 minutes ago from The Beaches, Ontario
@FidoSolutions has been quite useful in the past. Not today. 3 hours after first explaining my issue I am still saying the same thing! No help whatsoever, @Fidomobile
StevieB (@stevetogm) reported 50 minutes ago from Toronto, Ontario
@FidoSolutions @Fidomobile Personally, I think this outage is in retaliation for the latest #crtc ruling. It shouldn't take almost 16 hours to fix these outages. I see a lot of compensation to customers for this outage today. Totally unacceptable!
MJE (@Brand_scientist) reported 52 minutes ago from Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
John Kane 💻😃🌳 (@johndkaner) reported 57 minutes ago from Toronto, Ontario
Kind of like telling my dog: "sit", *wait until dog does or doesn't sit*, "speak", *wait until dog barks*, "roll over", *wait, then maybe try again*, "roll over". Give Fido a treat.
Sofia Heaux (@HeauxSofia) reported 57 minutes ago from Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
Michael-Lamont Lytle (@michaellamontl) reported 1 hour ago from Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
It's Just Molly Okay (@itsjust_molly) reported 1 hour ago from Toronto, Ontario
@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.
Free (@CanadaMate) reported 1 hour ago from Toronto, Ontario
@Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

Fido Issues Reports

Latest outage, problems and issue reports in social media:

Smitty’s Stake House (@SmittyStakez) reported 8 minutes ago
@Fidomobile What’s the point of customer service if you can’t even talk to anyone but bots??
T Caomhanach (@TCaomhanach) reported 11 minutes ago
@Fidomobile your agent called me back and hung up on me instead of placing me on hold and she never called me back. Awful service as usual from Fido. How can I manage to speak to someone today!?
LallyA (@LallyAd) reported 12 minutes ago
@Fidomobile hi Fido trying to cancel some lines on Mya account call back is way to long
Ammi jangra (@jangra0215) reported 15 minutes ago
@Fidomobile We have been trying to contact Fido for months with no response. We repeatedly requested to cancel our mobile plan as we are no longer living in Canada, yet we keep getting charged. Emails have gone unanswered, and this ongoing lack of support is totally unacceptable.
Chirag Jain (@Chi_raaag) reported 15 minutes ago
@Fidomobile I am trying to PORT my number from FIDO to other carrier and your customer service(Aman) they are just disconnecting my call. Meanwhile you guys are just overcharging for nothing. If this is the thing i will escalate this issue and will not pay my bill.
Pete (@floofydoofbkup) reported 17 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Shrikant Gupta (@Shrikan15918909) reported 21 minutes ago
@Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.
Joe Cicoria (@Ammazzato) reported 22 minutes ago
@Fidomobile Is there a cancel my account button in your website? I’d like to cancel my membership.
Evan (@evanoftheyukon) reported 23 minutes ago
@Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)
pratap (@pratapT7) reported 27 minutes ago
@Dishaaa29 @Fidomobile Come back to india for better service