Fido outages and service status in Toronto, Ontario

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Full Outage Map

Fido generated 1 outage signal in the last 24 hours around Toronto, including 1 direct report.
The most common problems reported in this area mention Phone.
The most recent signal from this area was received Jul 3, 10:31 PM EDT.

Phone (100%)

The latest reports from users having issues in Toronto come from postal codes M6K and M5V .

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Toronto	Baseline
Jul 3, 12:20 PM EDT	0	0	0
Jul 3, 12:40 PM EDT	0	0	0
Jul 3, 1:00 PM EDT	0	0	0
Jul 3, 1:20 PM EDT	0	0	0
Jul 3, 1:40 PM EDT	0	0	0
Jul 3, 2:00 PM EDT	0	0	0
Jul 3, 2:20 PM EDT	0	0	0
Jul 3, 2:40 PM EDT	0	0	0
Jul 3, 3:00 PM EDT	0	0	0
Jul 3, 3:20 PM EDT	0	0	0
Jul 3, 3:40 PM EDT	0	0	0
Jul 3, 4:00 PM EDT	0	0	0
Jul 3, 4:20 PM EDT	0	0	0
Jul 3, 4:40 PM EDT	0	0	0
Jul 3, 5:00 PM EDT	0	0	0
Jul 3, 5:20 PM EDT	0	0	0
Jul 3, 5:40 PM EDT	0	0	0
Jul 3, 6:00 PM EDT	0	0	0
Jul 3, 6:20 PM EDT	0	0	0
Jul 3, 6:40 PM EDT	0	0	0
Jul 3, 7:00 PM EDT	0	0	0
Jul 3, 7:20 PM EDT	0	0	0
Jul 3, 7:40 PM EDT	0	0	0
Jul 3, 8:00 PM EDT	0	0	0
Jul 3, 8:20 PM EDT	0	0	0
Jul 3, 8:40 PM EDT	0	0	0
Jul 3, 9:00 PM EDT	0	0	0
Jul 3, 9:20 PM EDT	0	0	0
Jul 3, 9:40 PM EDT	0	0	0
Jul 3, 10:00 PM EDT	0	0	0
Jul 3, 10:20 PM EDT	0	0	0
Jul 3, 10:40 PM EDT	0	0	0
Jul 3, 11:00 PM EDT	0	0	0
Jul 3, 11:20 PM EDT	0	0	0
Jul 3, 11:40 PM EDT	0	0	0
Jul 4, 12:00 AM EDT	0	0	0
Jul 4, 12:20 AM EDT	0	0	0
Jul 4, 12:40 AM EDT	0	0	0
Jul 4, 1:00 AM EDT	0	0	0
Jul 4, 1:20 AM EDT	0	0	0
Jul 4, 1:40 AM EDT	0	0	0
Jul 4, 2:00 AM EDT	0	0	0
Jul 4, 2:20 AM EDT	0	0	0
Jul 4, 2:40 AM EDT	0	0	0
Jul 4, 3:00 AM EDT	0	0	0
Jul 4, 3:20 AM EDT	0	0	0
Jul 4, 3:40 AM EDT	0	0	0
Jul 4, 4:00 AM EDT	0	0	0
Jul 4, 4:20 AM EDT	0	0	0
Jul 4, 4:40 AM EDT	0	0	0
Jul 4, 5:00 AM EDT	0	0	0
Jul 4, 5:20 AM EDT	0	0	0
Jul 4, 5:40 AM EDT	0	0	0
Jul 4, 6:00 AM EDT	0	0	0
Jul 4, 6:20 AM EDT	0	0	0
Jul 4, 6:40 AM EDT	0	0	0
Jul 4, 7:00 AM EDT	0	0	0
Jul 4, 7:20 AM EDT	0	0	0
Jul 4, 7:40 AM EDT	0	0	0
Jul 4, 8:00 AM EDT	0	0	0
Jul 4, 8:20 AM EDT	0	0	0
Jul 4, 8:40 AM EDT	0	0	0
Jul 4, 9:00 AM EDT	0	0	0
Jul 4, 9:20 AM EDT	0	0	0
Jul 4, 9:40 AM EDT	0	0	0
Jul 4, 10:00 AM EDT	0	0	0
Jul 4, 10:20 AM EDT	0	0	0
Jul 4, 10:40 AM EDT	0	0	0
Jul 4, 11:00 AM EDT	0	0	0
Jul 4, 11:20 AM EDT	0	0	0
Jul 4, 11:40 AM EDT	0	0	0
Jul 4, 12:00 PM EDT	0	0	0
Jul 4, 12:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Toronto county.

City	Problem Type	Report Time
Toronto	Phone	14 hours ago
Toronto	Phone	29 days ago
Toronto	Internet	1 month ago
Toronto county	Total Blackout	2 months ago
Toronto	Internet	2 months ago
Toronto	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

Mich Chung (@MichelleMoniq10) reported 4 minutes ago from Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
Lindsay Dworkin (@L_Dworks) reported 10 minutes ago from Toronto, Ontario
Twelve hours no with no phone service. Great work @Fidomobile and @Rogers What’s your version of “working quickly” to restore services?
It's Just Molly Okay (@itsjust_molly) reported 10 minutes ago from Toronto, Ontario
@Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.
StevieB (@stevetogm) reported 12 minutes ago from Toronto, Ontario
@Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO
🌹HauteMess (@xocutthroat) reported 12 minutes ago from Toronto, Ontario
@Fidomobile Fido could really **** up ya credit
Nexonta Tech (@Hewster333) reported 13 minutes ago from Toronto, Ontario
FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.
Samiksha Rane (@samikshasrane) reported 20 minutes ago from Toronto, Ontario
@Fidomobile, I had requested to suspend my number from 28 February or the next billing cycle. Why is it suspended immediately. Wasn’t informed about this. I’m unable to connect with your customer service. This is causing inconvenience. Kindly help.
Andrea Velez (@AndreaVelez93) reported 20 minutes ago from Toronto, Ontario
@Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf
Derrel (@SDerrel) reported 21 minutes ago from Toronto, Ontario
@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
Amirreza Mohammadi (@AmirR3zaM) reported 22 minutes ago from Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
Saad Bin Farooq (@EsBeeEf) reported 24 minutes ago from Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile
Rachael Collier (@rachaelmcollier) reported 24 minutes ago from Toronto, Ontario
@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
Walied Khogali Ali (@waleedkhogali) reported 29 minutes ago from Toronto, Ontario
After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.
Nadine Yousif (@nadineyousif_) reported 32 minutes ago from Toronto, Ontario
For anyone that’s trying to get a hold of me by phone today: there appears to be some outage issues at @Fidomobile and my phone is affected as a result. Email is the best way to connect.
大付 dafu (@dafuCanada) reported 41 minutes ago from Lorne Park, Ontario
@KarenWenLin @Fidomobile Maybe pure coincidence, I just switched my service provider from Fido to Bell last night
Mahmoud "Moody" Shabeeb (@ItisMoody) reported 41 minutes ago from Toronto, Ontario
Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!
👑 (@DeanLubaki) reported 44 minutes ago from Toronto, Ontario
.@1Password it's very problematic that the only way of recovering 2FA is through a recognized browser. I never use the browser on my personal computer because I have the app. Worst, it's not possible to issue backup codes for cold storage or use a FIDO Yubikey.
Pedro Marques (@MetroManTO) reported 56 minutes ago from Toronto, Ontario
Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.
Vladimir Dronov (@dronkoff) reported 56 minutes ago from Richmond Hill, Ontario
@Fidomobile Managed to replace it. Hope it'll help.
Jay Goodman (@wd78pp) reported 57 minutes ago from Toronto, Ontario
@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

Fido Issues Reports

Latest outage, problems and issue reports in social media:

Rishiii (@rishitemani) reported 2 minutes ago
@Fidomobile do you think customer wouldn’t pay attention and you can charge em whatever your if they find Fido will say sorry and will do the correction ?? This is call rip off, shame on you @Fidomobile now you will ask for to send me private msg so you can save your image 😡😡😡
Pete (@floofydoofbkup) reported 2 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Joe Cicoria (@Ammazzato) reported 3 minutes ago
@Fidomobile Is there a cancel my account button in your website? I’d like to cancel my membership.
Schmermmmmmm (@schmermmmmmm) reported 5 minutes ago
@Fidomobile HEADS UP. Your new 1-888 contact system is horrible. You cannot speak with an agent. You must choose a callback. Atrocious service. AI rage baiting service. Drives you made. Takes days for a call back.
cpslifestream (@cpslifestream) reported 6 minutes ago
@Fidomobile WTF is going on? I have to schedule a call and wait a couple days for someone to get back to me as a paying customer?
Nojan Emd (@EmdNojan306) reported 6 minutes ago
@Fidomobile hi everyone my voicemail is still is on French and Fido Indian customer support said it was fixed. It’s not
Kirito96 (@kirito_9668) reported 6 minutes ago
@Fidomobile whoever is working on your AI needs to be let go. Other companies out of the box AI will do better than the **** you have. Now hard to train your AI.
anon (@anon26747971223) reported 7 minutes ago
@Fidomobile @Rogers your towers are sending wrong GPS locations to phones. People in canada are pinging off towers in Peru. It's been a real pain. It has been multiple people with Fido and Rogers. Could you please fix this?
🇨🇦Palmer says: You can't accept the truth! (@001PalmerA) reported 9 minutes ago
Man @Fidomobile and @Rogers Your customer service really sucks now. Now we have to schedule a appointment with your stupid ******* AI. That is so stupid it only cares about paying bills. So if we want to speak to a human being about a issue with a bill or account. It BS!
Nojan Emd (@EmdNojan306) reported 9 minutes ago
@Fidomobile another week went by and my voicemail is still in French. No support from Fido. I have been placed on hold for hours