Fido outages and service status in Toronto, Ontario

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Full Outage Map

Fido generated 0 outage signals in the last 24 hours around Toronto, including 0 direct reports.
The most common problems reported in this area mention Internet and Phone.
The most recent signal from this area was received May 10, 1:40 PM EDT.

Internet (75%)
Phone (25%)

The latest reports from users having issues in Toronto come from postal codes M2N , M6B and M6N .

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 13, 11:40 PM EDT	0	0
May 14, 12:00 AM EDT	0	0
May 14, 12:20 AM EDT	0	0
May 14, 12:40 AM EDT	0	0
May 14, 1:00 AM EDT	0	0
May 14, 1:20 AM EDT	0	0
May 14, 1:40 AM EDT	0	0
May 14, 2:00 AM EDT	0	0
May 14, 2:20 AM EDT	0	0
May 14, 2:40 AM EDT	0	0
May 14, 3:00 AM EDT	0	0
May 14, 3:20 AM EDT	0	0
May 14, 3:40 AM EDT	0	0
May 14, 4:00 AM EDT	0	0
May 14, 4:20 AM EDT	0	0
May 14, 4:40 AM EDT	0	0
May 14, 5:00 AM EDT	0	0
May 14, 5:20 AM EDT	0	0
May 14, 5:40 AM EDT	0	0
May 14, 6:00 AM EDT	0	0
May 14, 6:20 AM EDT	0	0
May 14, 6:40 AM EDT	0	0
May 14, 7:00 AM EDT	0	0
May 14, 7:20 AM EDT	0	0
May 14, 7:40 AM EDT	0	0
May 14, 8:00 AM EDT	0	0
May 14, 8:20 AM EDT	0	0
May 14, 8:40 AM EDT	0	0
May 14, 9:00 AM EDT	0	0
May 14, 9:20 AM EDT	0	0
May 14, 9:40 AM EDT	0	0
May 14, 10:00 AM EDT	0	0
May 14, 10:20 AM EDT	0	0
May 14, 10:40 AM EDT	0	0
May 14, 11:00 AM EDT	0	0
May 14, 11:20 AM EDT	0	0
May 14, 11:40 AM EDT	0	0
May 14, 12:00 PM EDT	0	0
May 14, 12:20 PM EDT	0	0
May 14, 12:40 PM EDT	0	0
May 14, 1:00 PM EDT	0	0
May 14, 1:20 PM EDT	0	0
May 14, 1:40 PM EDT	0	0
May 14, 2:00 PM EDT	0	0
May 14, 2:20 PM EDT	0	0
May 14, 2:40 PM EDT	0	0
May 14, 3:00 PM EDT	0	0
May 14, 3:20 PM EDT	0	0
May 14, 3:40 PM EDT	0	0
May 14, 4:00 PM EDT	0	0
May 14, 4:20 PM EDT	0	0
May 14, 4:40 PM EDT	0	0
May 14, 5:00 PM EDT	0	0
May 14, 5:20 PM EDT	0	0
May 14, 5:40 PM EDT	0	0
May 14, 6:00 PM EDT	0	0
May 14, 6:20 PM EDT	0	0
May 14, 6:40 PM EDT	0	0
May 14, 7:00 PM EDT	0	0
May 14, 7:20 PM EDT	0	0
May 14, 7:40 PM EDT	0	0
May 14, 8:00 PM EDT	0	0
May 14, 8:20 PM EDT	0	0
May 14, 8:40 PM EDT	0	0
May 14, 9:00 PM EDT	0	0
May 14, 9:20 PM EDT	0	0
May 14, 9:40 PM EDT	0	0
May 14, 10:00 PM EDT	0	0
May 14, 10:20 PM EDT	0	0
May 14, 10:40 PM EDT	0	0
May 14, 11:00 PM EDT	0	0
May 14, 11:20 PM EDT	0	0
May 14, 11:40 PM EDT	0	0

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Toronto, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	4 days ago
Toronto	Internet	14 days ago
Richmond Hill	Internet	17 days ago
Toronto	Internet	29 days ago
Toronto	Phone	2 months ago
Toronto	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

🌹HauteMess (@xocutthroat) reported 4 minutes ago from Toronto, Ontario
@Fidomobile Fido could really **** up ya credit
Pedro Marques (@MetroManTO) reported 5 minutes ago from Toronto, Ontario
Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.
Michael-Lamont Lytle (@michaellamontl) reported 7 minutes ago from Toronto, Ontario
Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!
Sofia Heaux (@HeauxSofia) reported 7 minutes ago from Toronto, Ontario
How do you get horrible service from a provider when you don't even turn on the products 🤔 just go to @Fidomobile Do NOT ! I repeat do not sign up with @Fidomobile
Haroon Akram-Lodhi (@AHAkramLodhi) reported 9 minutes ago from The Beaches, Ontario
@FidoSolutions has been quite useful in the past. Not today. 3 hours after first explaining my issue I am still saying the same thing! No help whatsoever, @Fidomobile
Shannon Roszell (@shannon_roszell) reported 16 minutes ago from Vaughan, Ontario
Very disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice
MJE (@Brand_scientist) reported 18 minutes ago from Toronto, Ontario
@Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff
Amirreza Mohammadi (@AmirR3zaM) reported 22 minutes ago from Toronto, Ontario
@Fidomobile What about the current customer? Can I get this deal?
Mich Chung (@MichelleMoniq10) reported 24 minutes ago from Toronto, Ontario
@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
Senwung Luk (@fysl) reported 27 minutes ago from Toronto, Ontario
Hey @Fidomobile , do you have any idea how many client calls I missed during your all day outage? Cuz I don’t.
Sherry Rezaie, MD (@shaghayegh755) reported 28 minutes ago from Toronto, Ontario
So frustrated with @Rogers @Fidomobile phone outage !! Was unable to do most of my virtual consults today !!! Last thing we needed during this critical time in our patient care .
hot potato (@_parab0la) reported 28 minutes ago from Toronto, Ontario
Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
Kevin Michael (@Kevinmichaelt) reported 39 minutes ago from Toronto, Ontario
@RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years
Ashutosh Nayak (@nayakashu) reported 42 minutes ago from Toronto, Ontario
@Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.
a cuppa tee (@acuppatee) reported 43 minutes ago from Toronto, Ontario
@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
大付 dafu (@dafuCanada) reported 45 minutes ago from Lorne Park, Ontario
@KarenWenLin @Fidomobile Maybe pure coincidence, I just switched my service provider from Fido to Bell last night
Lauren (@yearoflauren) reported 52 minutes ago from Toronto, Ontario
@Fidomobile internet outage? Mine just dropped…
Jorge Barbosa (@TheCarpenter79) reported 54 minutes ago from Toronto, Ontario
@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice
Chintan Gujarati (@chintan_guj) reported 55 minutes ago from Toronto, Ontario
@FidoSolutions @Fidomobile Good morning Fido. Could you please advise one simple thing? Why do you love to deliver poor services ? Is thz something you love to do consistently ? I think Candians stop using Fido. Don't ask my why. Plz check my dm. It's wise thing to as a company.
Saad Bin Farooq (@EsBeeEf) reported 56 minutes ago from Toronto, Ontario
Is #Fido down in GTA? Can someone please confirm. @Fidomobile

Fido Issues Reports

Latest outage, problems and issue reports in social media:

Armand Swarts (@Smokeywoodbones) reported 7 minutes ago
@Fidomobile So this is prioritized over taking care of current customers? A friend with a recently deactivated phone needs to reactivate but without the fido number active there are 0 means of reaching customer service. Chatbox non-functional, no ability to reach anyone on phone.
Julius & Teeko (@JuliusTeeko) reported 12 minutes ago
@Fidomobile Terrible customer service. Why do I always think, 'this time it will be better'...
boja_reddii (@BojaReddii) reported 16 minutes ago
@Rogers @RogersHelps @Fidomobile This issue has been ongoing since Nov 2025. I signed up for Rogers Internet at Scarborough Town Centre where Sahil Kapre (Salesperson ID: 14010302) promised a $75 bill credit to my Fido account in the 2nd billing cycle. #CustomerService
💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 18 minutes ago
Bring back real customer service with real humans ! You can't keep cutting costs like this. You guys are essentially fast tracking losing customers If that's the goal then fine @Fidomobile
Adégòkè (@Adegox) reported 21 minutes ago
@Fidomobile Your internal communications is **** and your customer service sucks! I don’t think it’s funny for you guys to keep calling and texting for an issue that is your fault!!
pratap (@pratapT7) reported 30 minutes ago
@Dishaaa29 @Fidomobile Come back to india for better service
Pete (@floofydoofbkup) reported 32 minutes ago
@Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this
Vaibhav Panwar (@2vpvp) reported 32 minutes ago
@Fidomobile I requested a call back from customer care, even after one hour of scheduled time. No one called me. What should I do?? #fido
Ronalda Jones (@RonaldaMJones) reported 35 minutes ago
@Fidomobile hey FIDO! Bought the travels plan in Canada. Has not worked at all. JACK is of no help. No one answering the phone line….Help!!!
Unapologetic Queen✨ (@_FucknBossChick) reported 35 minutes ago
@soban_shaikh @Fidomobile Yeah. Their customer service has really gone downhill the last few years. I stayed with them so long because of the customer service but now it’s why I will be leaving unfortunately.