Fido

Fido Outage Report in Toronto, Ontario

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The latest reports from users having issues in Toronto come from postal codes M6J.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Toronto, Ontario 03/24/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (27%)

    Internet (27%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Live Outage Map Near Toronto, Ontario

The most recent Fido outage reports came from the following cities: Toronto and Richmond Hill.

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City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Phone
CanadaRichmond Hill Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • SDerrel Derrel (@SDerrel) reported from Toronto, Ontario

    @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.

  • Brand_scientist MJE (@Brand_scientist) reported from Toronto, Ontario

    @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

  • _parab0la hot potato (@_parab0la) reported from Toronto, Ontario

    Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

  • waleedkhogali Walied Khogali Ali (@waleedkhogali) reported from Toronto, Ontario

    After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

  • Kevinmichaelt Kevin Michael (@Kevinmichaelt) reported from Toronto, Ontario

    @RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years

  • CanadaMate Free (@CanadaMate) reported from Toronto, Ontario

    @Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

  • ShohanSoham Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • abbyladura al b (@abbyladura) reported from Toronto, Ontario

    Drake uses Fido service

  • itsjust_molly It's Just Molly Okay (@itsjust_molly) reported from Toronto, Ontario

    @Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @StephenPunwasi @normsworld I’ve been predicting this for years and unfortunately it’s coming true. TPS have been working to rule ever since carding was taken away. They’re doing only the minimum work required, letting traffic violations pass. It’s known in police circles as FIDO: “**** It Drive Off”.

  • CanadaMate Free (@CanadaMate) reported from Toronto, Ontario

    @Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

  • shannon_roszell Shannon Roszell (@shannon_roszell) reported from Vaughan, Ontario

    Very disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice

  • liom79 Cesar (@liom79) reported from Toronto, Ontario

    @FidoSolutions I was in the byod plan, tested an iphone upgrade but changed my mind. Returned under 15 days remorse yet Fido takes 4 days after arrival From UPS on purpose: bad business

  • LooseRomi Romi Joshi (@LooseRomi) reported from Toronto, Ontario

    I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.

  • Hewster333 Nexonta Tech (@Hewster333) reported from Toronto, Ontario

    FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

  • johndkaner John Kane 💻😃🌳 (@johndkaner) reported from Toronto, Ontario

    Kind of like telling my dog: "sit", *wait until dog does or doesn't sit*, "speak", *wait until dog barks*, "roll over", *wait, then maybe try again*, "roll over". Give Fido a treat.

  • wd78pp Jay Goodman (@wd78pp) reported from Toronto, Ontario

    @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

  • xocutthroat 🌹HauteMess (@xocutthroat) reported from Toronto, Ontario

    @Fidomobile Fido could really **** up ya credit

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • danni30908563 danni (@danni30908563) reported

    @FidoSolutions @Fidomobile I’ve now tried to cancel and still haven’t received a confirmation email within 24hours and fido would like me to stop sharing my story

  • ranaessance Ꮢ𝔞𝔫 🐾 𝘄𝗲𝗮𝗿 𝘆𝗼𝘂𝗿 𝗺𝗮𝘀𝗸 (@ranaessance) reported

    The fact that my @RogersBiz home internet keeps on having issues the past couple of weeks and forcing me to use my data from @Fidomobile as a hotspot so I can get my work done really hits differently when I’m reminded that Rogers owns Fido so Rogers is getting paid either way 🤨

  • somnamusic Somna (@somnamusic) reported

    . @Fidomobile terrible customer experience. No SIM card because winback agent typed in wrong # Told I would be called within 48hrs with no call (twice) now I have to wait a 3rd time for a call in another 48hr b/c you closed the line after I went to physically get a SIM card

  • danni30908563 danni (@danni30908563) reported

    @Fidomobile And I expect for YOU to call ME. I’ve tried to leave this company over and over again and it’s driving me nuts who stupid every single person I talk to is there

  • chelseabucci Chelsea (@chelseabucci) reported

    @Fidomobile day two and my phone has no data, it came on for an hour last night and now it’s gone again. What the hell and your saying it’s not a problem on your side. Well it’s not my phone as I put the sim card in my wife’s phone and it didn’t work either. It’s your service fix

  • AmanpreetDeol9 Amanpreet Deol (@AmanpreetDeol9) reported

    i had 2.5 months of contract remaining with them . Can you please help !! @Fidomobile

  • merveiyeux merveiyeux (@merveiyeux) reported

    Hey @FidoMobile, thanks for your ****** customer service. My Mom called since she hasn’t received her bill yet, but was basically told it was because she can’t manage her finances & can’t pay her bills? Well, excuse me. The mortgage is paid off, & ALL bills are paid on time.

  • dieselboy28 dieselboy (@dieselboy28) reported

    @Fidomobile Something went wrong every time I try to login to the app.

  • _KumarAmit Amit Kumar (@_KumarAmit) reported

    @Fidomobile Hi Team. Recently my 1000 international free minutes have been discontinued on my two numbers. Being a loyal customer, I didn't expect it. Can you please have a look ?

  • Jitter_P JP (@Jitter_P) reported

    Canada needs to get control over monopolies like @Fidomobile. It's taken 4 phone calls and over 2 hours today to solve a problem. Complete joke! #cdnpoli #CRTC