Fido Outage Report in Toronto, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Toronto come from postal codes M6G, M5A, M5T, M3L, M6B, M6L, M4C and M6N.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Toronto, Ontario 06/01/2023 07:15

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • Internet 67.31% Internet
  • Phone 15.37% Phone
  • Wi-fi 11.84% Wi-fi
  • Total Blackout 2.83% Total Blackout
  • E-mail 2.12% E-mail
  • TV .53% TV

Live Outage Map Near Toronto, Ontario

The most recent Fido outage reports came from the following cities: Scarborough, Toronto, North York, Etobicoke, Woodbridge, Thornhill, Richmond Hill, Markham and Lorne Park.

Loading map, please wait...
CanadaScarborough Internet
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Fido Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:
  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    @bitchonarrival @FidoSolutions @Fidomobile Poor Connection I guess it's right for me at this moment key word there is "POOR" it's a PANDEMICA still 🤪

  • jadashada Jada Shada Hudson (@jadashada) reported from Toronto, Ontario

    Anyone else Internet is down now 🤬 downtown toronto ? I Use Fido internet and everything BLANK OUT, NOT LOADING, MOVIE DONE, PORN NOT SHOWING ahhhhh @FidoSolutions @Fidomobile 😭😢🥺

  • dronkoff Vladimir Dronov (@dronkoff) reported from Richmond Hill, Ontario

    @Fidomobile Managed to replace it. Hope it'll help.

  • SarahPSmart Sarah Antonio (@SarahPSmart) reported from Toronto, Ontario

    @Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the current customer? Can I get this deal?

  • Jwoohoo Juhi Apte (@Jwoohoo) reported from Toronto, Ontario

    @Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!

  • S_Khademi Saeid (@S_Khademi) reported from Toronto, Ontario

    Horribe @Fidomobile , unbelievable bad customer service #Fido

  • MichelleMoniq10 Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario

    @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

  • aintyourcuppa KJ 💙⚾️ (@aintyourcuppa) reported from Toronto, Ontario

    Spoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤

  • danwarren6 Dan the man 🇨🇦 🏒🏖 (@danwarren6) reported from Toronto, Ontario

    @BruinsSandi @Fidomobile @FidoSolutions You got to be kidding Sandi. Fido sucks

  • AmirR3zaM Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario

    @Fidomobile What about the old customer? 😔

  • AndreaVelez93 Andrea Velez (@AndreaVelez93) reported from Toronto, Ontario

    @Fidomobile is really starting to piss me off. I've been trying to get in touch with someone for a week and no one has called me back. Wtf

  • yearoflauren Lauren (@yearoflauren) reported from Toronto, Ontario

    @Fidomobile internet outage? Mine just dropped…

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

  • acuppatee a cuppa tee (@acuppatee) reported from Toronto, Ontario

    @Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    @Fidomobile u getting issues with civerage around east york toronto rn?

  • michaellamontl Michael-Lamont Lytle (@michaellamontl) reported from Toronto, Ontario

    Come on @Fidomobile Get Your S**t Together!! Your website especially the “Fido trades” area of your website is crap and your “Customer Support Specialists” don’t know their butts from a hole in the ground! This is no way to treat long time loyal customers!

  • nayakashu Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

Fido Issues Reports

Latest outage, problems and issue reports in social media:
  • ParadiseCalgary Paradise (@ParadiseCalgary) reported

    @Fidomobile Someone used my ID to open a Fido account. Your fraud department doesn’t give a ****, even though the address of that account is a pre-construction. Your manager: why don’t you just pay 400 and forget it? I suffer I pay? Such an arrogant firm. It sucks to have connection with you

  • iMUmarR Muhammad Umar (@iMUmarR) reported

    @Fidomobile the service is down? #Pathetic #CustomerService

  • lukasbutwithak Lukas (@lukasbutwithak) reported

    @Fidomobile this is the second day in a row your technician has not shown up for their appointment to install internet. Spent 1.5 hours after my two hour window on your chat trying to track down the tech yesterday, no luck. It’s day two now and I am understand losing patience…

  • K_Wala Alam (@K_Wala) reported

    You need to improve your process on how to use the 5 hours, why do I have to use the app? Especially since it is in maintenance all the time! Fix it! @Fidomobile

  • tachiitaaa Taaaaash (@tachiitaaa) reported

    @Fidomobile 5 DAYS with no home internet, 5 DAYS of missing work (work from home), not to mention the LOSS OF INCOME, 5 DAYS of excuses for why your technicians didn't show up or weren't trained to fix the issue that was caused by THEM to begin with. WILL SOMEOME FINALLY HELP?

  • AvalpreetS Avalpreet Singh (@AvalpreetS) reported

    @Fidomobile As compared to you @VirginPlusCare @VirginPlus is much better in giving service as they have atleast fixed monthly bill but you have different every time with so many hidden costs #fedup

  • andrewdsouza350 Andrew D'Souza (@andrewdsouza350) reported

    @FidoSolutions @Fidomobile the home internet has just went off without warning! Please investigate and fix!

  • canuckski17 bruh (@canuckski17) reported

    @Fidomobile I cannot make outgoing calls! I want a refund as this is really terrible service right now. @TELUS is not having this issue I think I will switch to them

  • dhyn3s HAM (@dhyn3s) reported

    @Fidomobile Imagine calling Fido and all their technical support staff line is down, I couldn't even cancel the internet plan I literally got today. And on top of that you wanted to charge me an extra 50.00 to install my internet.

  • piaf48924801 piaf (@piaf48924801) reported

    @Fidomobile No service since thursday