Fido Outage Report in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Live Outage Map Near Toronto, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Phone	19 days ago
Toronto	Phone	24 days ago
Toronto	Internet	25 days ago
Toronto	Phone	1 month ago
Richmond Hill	Internet	2 months ago
Toronto	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Bhavin Shah (@BhavinShahTO) reported 13 minutes ago from Toronto, Ontario

  @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

• 
  Mahmoud "Moody" Shabeeb (@ItisMoody) reported 15 minutes ago from Toronto, Ontario

  Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

• 
  Pedro Marques (@MetroManTO) reported 15 minutes ago from Toronto, Ontario

  @bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.

• 
  🌹HauteMess (@xocutthroat) reported 16 minutes ago from Toronto, Ontario

  @Fidomobile Fido could really **** up ya credit

• 
  Pedro Marques (@MetroManTO) reported 18 minutes ago from Toronto, Ontario

  Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.

• 
  Free (@CanadaMate) reported 31 minutes ago from Toronto, Ontario

  @Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

• 
  Shohan Chowdhury (@ShohanSoham) reported 33 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  Derrel (@SDerrel) reported 36 minutes ago from Toronto, Ontario

  @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

• 
  It's Just Molly Okay (@itsjust_molly) reported 37 minutes ago from Toronto, Ontario

  @Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.

• 
  Walied Khogali Ali (@waleedkhogali) reported 38 minutes ago from Toronto, Ontario

  After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

• 
  Romi Joshi (@LooseRomi) reported 41 minutes ago from Toronto, Ontario

  I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.

• 
  Kevin Michael (@Kevinmichaelt) reported 46 minutes ago from Toronto, Ontario

  @RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years

• 
  Free (@CanadaMate) reported 47 minutes ago from Toronto, Ontario

  @Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

• 
  al b (@abbyladura) reported 50 minutes ago from Toronto, Ontario

  Drake uses Fido service

• 
  Rachael Collier (@rachaelmcollier) reported 52 minutes ago from Toronto, Ontario

  @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

• 
  MJE (@Brand_scientist) reported 55 minutes ago from Toronto, Ontario

  @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 57 minutes ago from Toronto, Ontario

  Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

• 
  hot potato (@_parab0la) reported 58 minutes ago from Toronto, Ontario

  Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

• 
  Jay Goodman (@wd78pp) reported 59 minutes ago from Toronto, Ontario

  @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

• 
  Nexonta Tech (@Hewster333) reported 1 hour ago from Toronto, Ontario

  FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mindy. (@Da_HomeGirl) reported 6 minutes ago

  Ohh @Fidomobile @FidoSolutions It’s always a joy to call and receive no customer support 🫠

• 
  Parth rajvi (@parthrajvi) reported 7 minutes ago

  @Fidomobile requested so many times Twitter DM and try to reach out no one picked up the call always on the hold.are you going to resolve the issue or not?

• 
  Aly (@AlySerendipity) reported 9 minutes ago from South Glengarry, Ontario

  @FidoSolutions @Fidomobile I see the app/website are both down - any chance you have an ETA on when this will be back? :)

• 
  Badger (@FL6NKER) reported 10 minutes ago

  @Fidomobile Your lousy AI assistant is NEVER any help. This time was no different.

• 
  Akshay Patel (@akshayp2312) reported 13 minutes ago

  @Rogers @Fidomobile Do you guys really care about your customers. I wanted a resolution .since 8 days i ma trying to reach you guys. Do we have any senior specialist who can get me help?

• 
  CassandraMarie (@CxoxMarie) reported 15 minutes ago

  @n0_usernme @Fidomobile @FidoSolutions No I don’t I only have the xs max so it’s been a while since I upgraded lol as long as my phone works then I really don’t care to jump into the trending model but I wanted to treat my self to a new one lol

• 
  Tirth Dave (@TirthDave10) reported 17 minutes ago

  @Fidomobile @FidoSolutions got charged for international roaming for 8-9 days incorrectly. No support from customer care. Either solve this problem or let know how to close Fido account. #badcustomerservice #overcharged

• 
  Manish Reddy Kotha (@ManishReddyKot1) reported 19 minutes ago

  Why is @Fidomobile such a scam?? You give $5 off offers and keep charging hundreds of dollars without us knowing.Worst job. Account# 921051199. Talked with manager 'Juan'. He can do nothing in this.

• 
  Rahul Rawat (@BeingRahulRawat) reported 19 minutes ago

  @Fidomobile worst customer service. I have 2 years of relationship with multiple lines but still customer service has no solution to my problem. Either your team only apologises for disconnects the line while talking/chatting. Time to switch to another provider.

• 
  SabahatMS (@SabahatMS) reported 22 minutes ago

  @Fidomobile Hello, Is Fida Mobile's internet down?