Fido

Fido Outage Report in Toronto, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Toronto come from postal codes M6J.

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Toronto, Ontario 03/17/2026 18:15

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (26%)

    Internet (26%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Toronto, Ontario

The most recent Fido outage reports came from the following cities: Toronto and Richmond Hill.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Phone
CanadaRichmond Hill Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

  • ItisMoody Mahmoud "Moody" Shabeeb (@ItisMoody) reported from Toronto, Ontario

    Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

  • rachaelmcollier Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario

    @Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?

  • SDerrel Derrel (@SDerrel) reported from Toronto, Ontario

    @FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.

  • wd78pp Jay Goodman (@wd78pp) reported from Toronto, Ontario

    @Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @bp256r1 @FlyingTrilobite @c_9 @convertdcyclist They’ll only change once there’s a new Police Chief. This FIDO (**** If Drive Off) culture present in the police service, runs deep. For cyclists, it’ll only change once we have complete streets. Too many people are inherently selfish. They care about their safety, not of others.

  • _parab0la hot potato (@_parab0la) reported from Toronto, Ontario

    Ok so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.

  • JarylleAdriane JP (@JarylleAdriane) reported from Toronto, Ontario

    Been a @Fidomobile user for 5 years but today I encountered the worst CSR ever. His or her nam is Kathy.

  • LooseRomi Romi Joshi (@LooseRomi) reported from Toronto, Ontario

    I had Fido customer support chat and Rogers customer support chat open on my computer last night for 5 hours. Felt like I was on MSN. Gonna miss Snehdeep and David.

  • waleedkhogali Walied Khogali Ali (@waleedkhogali) reported from Toronto, Ontario

    After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

  • ShohanSoham Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • xocutthroat 🌹HauteMess (@xocutthroat) reported from Toronto, Ontario

    @Fidomobile Fido could really **** up ya credit

  • Hewster333 Nexonta Tech (@Hewster333) reported from Toronto, Ontario

    FIDO "Forget it, drive on." Do not hang on to old hurts and grudges. Keep moving forward and try to leave those burdens behind you.

  • Brand_scientist MJE (@Brand_scientist) reported from Toronto, Ontario

    @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • BhavinShahTO Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario

    @Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?

  • CanadaMate Free (@CanadaMate) reported from Toronto, Ontario

    @Fidomobile Absolutely rubbish, i am sitting for 2 hours to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

  • golrokhbahri Goli 🦸🏻‍♀️ (@golrokhbahri) reported from Toronto, Ontario

    @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    Traffic Services blames “budget” on lack of traffic enforcement. What I’ve seen out there are police officers on traffic duty, ignoring blatant traffic violations. This is a cultural problem, not one of budget. Toronto Police officers follow the FIDO motto: F* It Drive Off.

  • itsjust_molly It's Just Molly Okay (@itsjust_molly) reported from Toronto, Ontario

    @Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.

  • CanadaMate Free (@CanadaMate) reported from Toronto, Ontario

    @Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • akabrendz BRANDON⚡️ (@akabrendz) reported

    So, ummm… How much will that credit be? Cause that outage caused me a lot of trouble 👀 @Rogers @Fidomobile

  • InfoBooth2 InfoBooth 🇨🇦 🏳️‍🌈 (@InfoBooth2) reported

    Wow @Fidomobile! A whole one day credit for the Rogers outage. I bet it took your marketing department at least 10 seconds of thought to come up with that amazing offer.

  • _shear_er Kay (@_shear_er) reported

    @FidoSolutions @Fidomobile are you sure about that? it’s a full day later and i’m still without service, this is going on the third day. Seems a lot of others are in the same boat unfortunately, and “vast majority” does seem a bit of an overstatement. thankful i have Virgin wifi to even tweet this lol

  • MetcalfeGord Walter Concrete (@MetcalfeGord) reported

    @allanz1234 @FidoSolutions @Fidomobile Third consecutive day of no cellular service. Brutal.

  • quartsinsession Mike (@quartsinsession) reported

    @Fidomobile @FidoSolutions @RogersHelps are you guys still having issues? Home internet is back but a lot of websites aren’t loading completely or at all.

  • KrisBitner Kristofer Bitner (@KrisBitner) reported

    @Fidomobile My internet is still down.

  • FainatsNavneet Love.Fainat0729 (@FainatsNavneet) reported

    What's going on @Fidomobile ?? It's more than 48 hours since Fido's call service is down!! #FidoOutage #CanadaWideOutage @FidoSolutions #InternetDown

  • systemcorrupt System Corrupt (@systemcorrupt) reported

    .@Rogers internet services are still not functioning properly. Connection drops, slow speed, limited access to some websites and services; and for @Fidomobile VoLTE not working. When will it be fixed?

  • iad_arch i arch (@iad_arch) reported

    @Fidomobile still no cellular network connection here in Ottawa…

  • DilrajPansi FE4R (@DilrajPansi) reported

    @Fidomobile Um are you going to credit my bill? Couldn't get any service for up to 12+hrs.