Fido outages and service status in Toronto, Ontario
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Fido generated 0 outage signals in the last 24 hours around Toronto, including 0 direct reports.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Toronto, Ontario
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Toronto, Ontario
The most recent Fido outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto
|
Phone | 1 month ago |
|
Toronto
|
Phone | 2 months ago |
|
Toronto
|
Phone | 3 months ago |
|
Toronto
|
Internet | 3 months ago |
|
Toronto county
|
Total Blackout | 4 months ago |
|
Toronto
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Toronto, Ontario
Latest outage, problems and issue reports in Toronto and nearby locations:
-
Sarah Antonio (@SarahPSmart) reported from Toronto, Ontario@Fidomobile hi! I’ve been hearing about Fido customers receiving an extra 5GB a month for the loss of service ? Can you please confirm this ? I checked my app and haven’t gotten it yet… thanks !
-
Juhi Apte (@Jwoohoo) reported from Toronto, Ontario@Fidomobile Hello! I've lost my home wifi internet connectivity and your website chatbot says there's an outage in my area - M4T 1K1. Would you be able to give an estimate on when it'll be resolved? Thanks!
-
Jay Goodman (@wd78pp) reported from Toronto, Ontario@Fidomobile Hey good people. I believe I have been misold by your retention team.. I have called and left messages. But no one will call me back.. Can you help please?
-
Dino Mani (@DinoMani2) reported from Toronto, Ontario@Fidomobile please improve your customer service support and representation. Extremely unsatisfactory services provided by your customer care services and representatives
-
John Kane 💻😃🌳 (@johndkaner) reported from Toronto, OntarioKind of like telling my dog: "sit", *wait until dog does or doesn't sit*, "speak", *wait until dog barks*, "roll over", *wait, then maybe try again*, "roll over". Give Fido a treat.
-
Shannon Roszell (@shannon_roszell) reported from Vaughan, OntarioVery disappointed by customer service from @Fidomobile Charged $85 in roaming charges when I had my roaming turned off. I think it’s time for a new provider. #fido #fidomobility #disappointed #poorcustomerservice
-
KJ 💙⚾️ (@aintyourcuppa) reported from Toronto, OntarioSpoke to three customer representatives of @Fidomobile and they all told me three different things. For someone who's been patient for over 5 years, I believe I had enough. Don't even try asking me to send you a DM. Check your @FidoSolutions DM and go over it yourselves.
-
👑 (@DeanLubaki) reported from Toronto, Ontario.@1Password it's very problematic that the only way of recovering 2FA is through a recognized browser. I never use the browser on my personal computer because I have the app. Worst, it's not possible to issue backup codes for cold storage or use a FIDO Yubikey.
-
Lauren (@yearoflauren) reported from Toronto, Ontario@Fidomobile internet outage? Mine just dropped…
-
Derrel (@SDerrel) reported from Toronto, Ontario@FidoSolutions You’re solution is to send me to @Brightstar. Shame on @Fidomobile for working with this company.
-
-
Amirreza Mohammadi (@AmirR3zaM) reported from Toronto, Ontario@Fidomobile I am trying to change my mobile plan. I went to your store today and they referred me to talk to the customer service. And customer service is offering me the same plan that I can see in the website. I am not happy with you anymore. What should I do? 😤😤
-
Free (@CanadaMate) reported from Toronto, Ontario@Fidomobile Absolutely rubbish, i am sottong to upgrade my phone with fido & there is a system glitch & phone support are giving me run around
-
Jorge Barbosa (@TheCarpenter79) reported from Toronto, Ontario@Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice
-
a cuppa tee (@acuppatee) reported from Toronto, Ontario@Fidomobile @FidoSolutions I just got a notification that I have used 100% of my monthly 10GB but that is impossible because my plan restarts every 27th of the month. Can’t help but feel like this is a ploy to get me to upgrade to 30GB for more money 😒
-
Jennifer D'Souza (@AwkwarDsouza) reported from Toronto, Ontario@Fidomobile I've been on hold with your customer care for 2 hours now. What on earth?
-
hot potato (@_parab0la) reported from Toronto, OntarioOk so Rogers was tryna funnel customers from chatr to Fido/other sister companies because they were moving a lot of the chatr ppl from 3G to LTE and wanted consumers to pay more for the same service. Gotcha.
-
Bhavin Shah (@BhavinShahTO) reported from Toronto, Ontario@Fidomobile something is going on with your support centre - was put in queue for an hour on hold, only to then be disconnected with a “unable to take your call” message - what other way can I get support without wasting my time on hold?
-
Mich Chung (@MichelleMoniq10) reported from Toronto, Ontario@Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!
-
Rachael Collier (@rachaelmcollier) reported from Toronto, Ontario@Fidomobile the app has been down for several days which has been causing me some issues, when will it be back up?
Fido Issues Reports
Latest outage, problems and issue reports in social media:
-
Shrikant Gupta (@Shrikan15918909) reported@Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.
-
Linny (@IosonoLf) reported@Fidomobile Hello Fido - we’ve tried calling you three times now and we keep getting nowhere. We keep having to schedule a call to speak to anyone. Can anyone help us?
-
Ros esmit (@Rosesmit4) reported@NotOpCue @iFightForKids @Fidomobile Facts it’s so bad
-
B-rantone (@_Brantone) reported@Allant92 @Fidomobile One of the (several) reasons I left them. Had been a customer for over a decade and a half. Continually increasing costs for negligible increase in packaged features ... Jumped to a competitor for less money and twice the data.
-
Evan (@evanoftheyukon) reported@Fidomobile My issue is that I'm with Bell right now, and I haven't moved my number over (thankfully). This means that I'm stuck with a temporary Fido number that I would need to pay to port out to another provider. So I'm forced to call in order to cancel.
-
Shrikant Gupta (@Shrikan15918909) reported@Fidomobile @RogersHelps @FidoSolutions You guys are trouble makers. I was at peace after leaving but you brought me back with false promises—no hotspot, no free US calling. And no one is calling me back, which is disappointing. Fix this ASAP or I’ll move back to my old provider
-
Yakamoz (@MrRobot2023) reported@Fidomobile Trying to cancel my service, but there’s no way to speak to a human. No appointments until next week, when I’ll be out of Canada. Very frustrating.
-
Schmermmmmmm (@schmermmmmmm) reported@Fidomobile HEADS UP. Your new 1-888 contact system is horrible. You cannot speak with an agent. You must choose a callback. Atrocious service. AI rage baiting service. Drives you made. Takes days for a call back.
-
Nasser Lalji (@nasser_lalji) reportedI need to cancel a line @Fidomobile
-
Angela F. (@RRCCowner) reported@Fidomobile guys I need your help. You’re AI is a joke. I can’t update the address on the account and I’ve got to sort out a cell phone we ordered, but it went to the wrong address. Can you please DM me because you’re AI and your website is beyond frustrating.