Fido outages and service status in Toronto, Ontario

Problems in the last 24 hours in Toronto, Ontario

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Toronto, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Toronto, Ontario

The most recent Fido outage reports came from the following cities: Toronto, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Internet	16 hours ago
Richmond Hill	Internet	4 days ago
Toronto	Internet	16 days ago
Toronto	Phone	2 months ago
Toronto	Phone	2 months ago
Toronto	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Fido Issues Reports Near Toronto, Ontario

Latest outage, problems and issue reports in Toronto and nearby locations:

• 
  Pedro Marques (@MetroManTO) reported 3 minutes ago from Toronto, Ontario

  @StephenPunwasi @normsworld I’ve been predicting this for years and unfortunately it’s coming true. TPS have been working to rule ever since carding was taken away. They’re doing only the minimum work required, letting traffic violations pass. It’s known in police circles as FIDO: “**** It Drive Off”.

• 
  It's Just Molly Okay (@itsjust_molly) reported 3 minutes ago from Toronto, Ontario

  @Fidomobile I've never been so insulted in my life by a customer service rep. Never going to go with a fido company again.

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 4 minutes ago from Toronto, Ontario

  @Fidomobile What about the current customer? Can I get this deal?

• 
  JP (@JarylleAdriane) reported 14 minutes ago from Toronto, Ontario

  @Fidomobile u getting issues with civerage around east york toronto rn?

• 
  Goli 🦸🏻‍♀️ (@golrokhbahri) reported 18 minutes ago from Toronto, Ontario

  @Fidomobile customer service is the worst. I'm so disappointed. Waited 60mins on the line, no one answered. Neither the live chat😡

• 
  Vladimir Dronov (@dronkoff) reported 23 minutes ago from Richmond Hill, Ontario

  @Fidomobile Managed to replace it. Hope it'll help.

• 
  Ryan Prayogo (@ryanprayogo) reported 27 minutes ago from Midtown Toronto, Ontario

  @Fidomobile @FidoSolutions I cancelled my line about a week ago and got an email (6 days ago) to expect a callback from Fido but haven’t received one. Help?

• 
  Jorge Barbosa (@TheCarpenter79) reported 29 minutes ago from Toronto, Ontario

  @Rogers and @Fidomobile we better get a discount for this service disruption! We have the highest bills in the world! #fido #rogers #noservice

• 
  Ashutosh Nayak (@nayakashu) reported 30 minutes ago from Toronto, Ontario

  @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

• 
  Amirreza Mohammadi (@AmirR3zaM) reported 31 minutes ago from Toronto, Ontario

  @Fidomobile What about the old customer? 😔

• 
  Shohan Chowdhury (@ShohanSoham) reported 33 minutes ago from Toronto, Ontario

  Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

• 
  Mahmoud "Moody" Shabeeb (@ItisMoody) reported 37 minutes ago from Toronto, Ontario

  Talking to @Fidomobile is always a pain. First, their callback service never works (they end up leaving a voicemail message instead of calling me, which is useless!) Then I was on the line with one of the agents after waiting for a while. Before sorting out my issue I lost her!

• 
  Mich Chung (@MichelleMoniq10) reported 39 minutes ago from Toronto, Ontario

  @Fidomobile is the worst phone company in Canada! Horrible with loyal customers! What are some good phone companies out there?!

• 
  Saeid (@S_Khademi) reported 42 minutes ago from Toronto, Ontario

  Horribe @Fidomobile , unbelievable bad customer service #Fido

• 
  rr. (@iamdieroiramor) reported 42 minutes ago from Toronto, Ontario

  @Fidomobile contacted me today with the worst retention offers. I’ll gladly stay with Virgin mobile since my over 10 years of loyalty meant nothing. In this economy, I refuse to spend more than $40 for a phone plan.

• 
  Saad Bin Farooq (@EsBeeEf) reported 43 minutes ago from Toronto, Ontario

  Is #Fido down in GTA? Can someone please confirm. @Fidomobile

• 
  Walied Khogali Ali (@waleedkhogali) reported 51 minutes ago from Toronto, Ontario

  After hours of arguments, Fido actually admitted fault and offered to credit the 1000 minutes at the standard rate ($1.95/min), bringing the bill down to $1,300+, which he still can’t pay.

• 
  Senwung Luk (@fysl) reported 53 minutes ago from Toronto, Ontario

  Hey @Fidomobile - I haven’t had cell service all day, so maybe you could help me call around for a Covid vaccine?

• 
  MJE (@Brand_scientist) reported 53 minutes ago from Toronto, Ontario

  @Fidomobile 2 stores in 2 days to cancel my internet after ur cs staff I called a week ago told me they could call in store for me...I love driving to stores uncessarily during covid. #csfail #trainyourstaff

• 
  StevieB (@stevetogm) reported 59 minutes ago from Toronto, Ontario

  @Fidomobile Reporting NO DATA down since way early this morning. Glad that I have a wi-fi connection. Not glad that I'm paying for a service that is not working. Might need a credit. #FIDO

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lina Serratos (@CaroSerratos) reported 4 minutes ago

  @Fidomobile I am close to phone rage at this time. How hard can it be to get human assistance and cancel my contract with you? This is precisely why I’m done with #Fido - the ridiculously expensive service too.

• 
  Morena (@_thiccmorena) reported 4 minutes ago

  @Fidomobile haven’t had my phone plan for a year and already you’re increasing the rate? Wtf. It’s been like 10 months since I switched to Fido. Tried to contact someone through chat but it seems only option is phone call. I’m deaf, I prefer taking to someone chat

• 
  Evan (@evanoftheyukon) reported 5 minutes ago

  @Fidomobile I was within the two weeks, I should be able to just cancel and get my money back. I tried it, didn’t work out, oh well. This leads to the first time I called in. I tell the rep that I’m looking to cancel my service, "Oh, let me check... (4/21)

• 
  Lilly Fleur (@KayLillyFleur) reported 5 minutes ago

  @Fidomobile Terrible online + phone customer service process! C’mon! You guys can do better than a poor bot! Ppl can’t even speak to a person without booking an appointment weeks away???

• 
  gebilaowang (@kuailenanhai111) reported 8 minutes ago

  @Fidomobile I have already left Canada since June 2025 and will no longer use this plan and phone number. However, Fido keep charging me for 5 months. I can not cancel my plan online and also I can not talk to a specialist. Please help me to cancel my plan and STOP CHARGING ME anymore!

• 
  Evan (@evanoftheyukon) reported 13 minutes ago

  I've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up.

• 
  pratap (@pratapT7) reported 16 minutes ago

  @Dishaaa29 @Fidomobile Come back to india for better service

• 
  Pete (@floofydoofbkup) reported 17 minutes ago

  @Fidomobile its impossible to get thru to an actual person in customer service and i am heavily considering leaving my contract early because of this

• 
  Vaibhav Panwar (@2vpvp) reported 17 minutes ago

  @Fidomobile I requested a call back from customer care, even after one hour of scheduled time. No one called me. What should I do?? #fido

• 
  Nilesh (@nil1971nilesh) reported 18 minutes ago

  @Fidomobile URGENT My wife’s credit score dropped 140+ points due to FALSE $627 balance on Fido account CLOSED & PAID in 2022 Same issue in 2024 fixed with written proof now AGAIN We have proof Fix with TransUnion & Equifax immediately or CCTS #Fido #CreditScore