Fido Outage Report in Charlottetown, Queens County, Prince Edward Island

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Phone (47%)

2. 

   Internet (41%)

3. 

   Total Blackout (7%)

4. 

   E-mail (3%)

5. 

   Wi-fi (3%)

Community Discussion

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Fido Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

• Robert Gamble (@LotSixteen) reported 26 minutes ago from Stratford, Prince Edward Island

  @NovaScotiaRasta @bamayhew @Bell @Eastlink @Fidomobile What galls me most is that @bell wouldn't match the offers from their competition. Fido has sweetened the pot that will let me terminate my service with @Bell_Aliant. So in theory @Bell_Support and @Bell_Aliant could lose 3 lines from us.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Kerry Varma (@kerryvarma) reported 4 minutes ago

  @Fidomobile Your customer service is APPALLING. The Ask Jack so called live chat is confusing, I’ve tried Twitter DM and no response from Fido. Currently on hold for almost an hour when told the wait time was approx 15 mins. Been a customer for 8yrs…

• Moh Sadri (@itsmohsadri) reported 4 minutes ago

  Ordered a phone +2 months ago and still haven't received a single update regarding the phone and no response. By far the worst customer service I've ever seen in my life is @Fidomobile @FidoSolutions . I'm done. Changing my service.

• HITEN PATEL (@HitenTheHero4) reported 7 minutes ago

  @Fidomobile What a bad experience with cx care today waited for 1 hour for tech support and when they come on phone answer rudely and can’t find solution for me. Been with fido for 5 years and so disappointed with there customer solution specialist.

• Juliette Robert (@julsthetrex) reported 9 minutes ago

  @Fidomobile wait time to talk to an agent is between 1h30 ans 2h15?! Please help me, it's my second time calling today...

• Arianne Tong (@summeroftong) reported 12 minutes ago

  48 hours without data with @Fidomobile and their tech support people are no where to be found...7 hours of waiting for someone to respond over chat and on the phone got me feeling like throwing my phone in a volcano 🌋

• Oscar Strawczynski (@OStrawczy) reported 12 minutes ago

  Hey @Fidomobile, I spent an hour waiting for someone to chat, then when I said "cancel my account" to agent it dropped the link. Now it says "not able to place you in queue". That's galling, so you know what? Since you won't take my message, treat this tweet as my cancellation.

• Pat Bertrand (@utpat1) reported 14 minutes ago

  @Fidomobile terrible service and chat does work. Just signed up for a new phone and paid 268.00 down and then site crashes and all the money goes on my bill now have a credit for 268.00. no response from anyone

• KS PHOTO 📷🇨🇦 (@the_ksphoto) reported 14 minutes ago

  Hey @Fidomobile just signed up yesterday & having some issues. Tried calling 611 & while sitting on hold the call just ended. So....

• Michael Celotto (@mcelotto) reported 23 minutes ago

  @FidoSolutions @Fidomobile DM'd you (can you take a look), still having issues from the 18th (or so). I get that it's Black Friday weekend, been on hold waiting for someone from technical support for about an hour now. What are the hours for technical support?

• Oreofe Akintonwa (@OreofeAkintonwa) reported 27 minutes ago

  I have never seen customer service support team as uncomppassionate and rude as @Fidomobile you guys keep customers on the phone for over an hour and still the situation doesn't get resolved. Do better @Fidomobile!!! The least you can do for your customers is to be helpful.