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Fido

Fido outages and service status in Charlottetown, Prince Edward Island

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Full Outage Map

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Charlottetown, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  • 56% Phone (56%)
  • 28% Internet (28%)
  • 9% E-mail (9%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • LotSixteen
    Robert Gamble (@LotSixteen) reported from Stratford, Prince Edward Island

    @NovaScotiaRasta @bamayhew @Bell @Eastlink @Fidomobile What galls me most is that @bell wouldn't match the offers from their competition. Fido has sweetened the pot that will let me terminate my service with @Bell_Aliant. So in theory @Bell_Support and @Bell_Aliant could lose 3 lines from us.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • nayakashu
    Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 4) I reached out to customer support specialists multiple times over the past two days and asked them to update the charges from $180 to $5 and they simply said they can’t do it.

  • nayakashu
    Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 5) How can you expect me to pay CA$180 for something that’s actually worth CA$5? Pathetic service! Please update the charges as soon as possible or I will have no option other than filing a consumer complaint.

  • jm90312
    jm9031 (@jm90312) reported

    I had 2 existing tickets that was completely ignored. This is the worst customer service ever to be told that they have no solution for you. FIDO did not entertain the idea that it is a network problem. @FidoSolutions @Fidomobile

  • dhyn3s
    HAM (@dhyn3s) reported

    @Fidomobile And the best part is I'm paying for a service that I haven't even gotten yet.

  • Bookkeepingclo2
    Farana (@Bookkeepingclo2) reported

    @Fidomobile need to hire better IT staff to support your customers instead of having your customers going in circle.

  • dhyn3s
    HAM (@dhyn3s) reported

    @Fidomobile I had to call a 3rd time to get someone to come today and they couldn't help me because I don't have a line going into my place (which was already expressed in many MANY PHONE CALLS.) The tech then tells me he will have to get someone else to help him and will call me back asap..

  • nayakashu
    Ashutosh Nayak (@nayakashu) reported from Toronto, Ontario

    @Fidomobile 1) Your customer care specialists are failing to fix a billing error since the last two days. Pathetic! Full post in the thread.

  • nayakashu
    Ashutosh Nayak (@nayakashu) reported

    @FidoSolutions @Fidomobile @FidoSolutions 6) I received a call from Fido today afternoon and the issue was fixed with positive resolution.

  • S8Karthi
    Karthi (@S8Karthi) reported from Surrey, British Columbia

    @Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

  • AreebUllah10
    Areeb Ansari (@AreebUllah10) reported

    I am using 30Gb for 60$, and all of a sudden when i want to downgrade my data package to 10GB You are offering me 10GB for 56$ ? So i am saving 4$ and loosing out on 20GB ? Isn't that stupid? 'cause of these abysmal offers I'd be not be doing business with you guys. @Fidomobile