Fido

Fido Outage Report in Charlottetown, Queens County, Prince Edward Island

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Charlottetown, Queens County, Prince Edward Island 01/27/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (34%)

    Internet (34%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • LotSixteen Robert Gamble (@LotSixteen) reported from Stratford, Prince Edward Island

    @NovaScotiaRasta @bamayhew @Bell @Eastlink @Fidomobile What galls me most is that @bell wouldn't match the offers from their competition. Fido has sweetened the pot that will let me terminate my service with @Bell_Aliant. So in theory @Bell_Support and @Bell_Aliant could lose 3 lines from us.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • 0oAng728o0 Angie (@0oAng728o0) reported

    @Fidomobile How do I contact customer service? Unable to reach an agent via live chat or 611. Thank you!

  • ailesserC Cresselia (@ailesserC) reported

    Hey @Fidomobile, the compensation from the Rogers outage is not reflected on my latest phone bill. Wtf?

  • melsays MELSAYS (@melsays) reported

    @Fidomobile I've been trying to reach your customer service through askJack and on the phone and I can't get through to anyone. I want to discuss my latest bill, can someone help? Thank you!

  • kvsm3jivv beba (@kvsm3jivv) reported

    @Fidomobile am I supposed to wait another 2 hours before I get help from customer service or should I wait all night???

  • HocKeysidhu 🏑 (@HocKeysidhu) reported

    @Fidomobile Hi i guess i have very clearly explained 3 issues that i experienced so i dnt feel i have to explain it muliple times . It looks like fido people are intentionally rolling on things .

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @HocKeysidhu @Fidomobile They don't always waive the charges if assisted by customer service. Sometimes they have promotions to waive them. Those promotions might only be store specific as well. If that store didn't enter the proper code to waive the fee, you might need to return to that store.

  • SiddShuklafan Naina (@SiddShuklafan) reported

    @Fidomobile you lost me as your customer because you are no longer allowing people to get a phone who used their overseas passport to sign up with you. I have been with fido for last 4 years and now I have all Canadian Id proofs but you guys made nothing works.

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @HocKeysidhu @Fidomobile That reply was in response to your post about *returning to Fido. BTW, Bell also has a 'Resume a cancelled service' fee (see link in other reply)

  • karencwv Karen Verbeek (@karencwv) reported

    @craselrau @Fidomobile @Rogers Having to buy the extra data because of the outage at our data is such an insult. Here customers, pay for our mistakes on the day of and again!

  • adrideanna Adri (@adrideanna) reported

    @Fidomobile why is it so frustrating dealing with your customer service team? I need a simple port-in completed and for some reason it it’s taking more than half an hour for a rep to grasp that. Oh wait, I know why! Because you already got my business…