Fido outages and service status in Charlottetown, Prince Edward Island

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Charlottetown, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

• 
  Robert Gamble (@LotSixteen) reported 29 minutes ago from Stratford, Prince Edward Island

  @NovaScotiaRasta @bamayhew @Bell @Eastlink @Fidomobile What galls me most is that @bell wouldn't match the offers from their competition. Fido has sweetened the pot that will let me terminate my service with @Bell_Aliant. So in theory @Bell_Support and @Bell_Aliant could lose 3 lines from us.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim (@Jim_363) reported 3 minutes ago

  @FidoMobile, I’m extremely disappointed with the current customer service experience. After 30 minutes navigating an AI system with no resolution, the only option to speak with a representative was to schedule an appointment a week in advance. As a customer of 20 years, this level of service is unacceptable and has led me to reconsider my loyalty. @Bell, do you currently offer access to live customer service agents for long-term customers?

• 
  Franz Thomas™ (@FranzThomas) reported 4 minutes ago

  How is @Fidomobile an actual “tele-communications” company? 🤷🏾 how can you not be able to talk to anyone? I’m embarrassed to say I’ve been a customer for 20 years! 🤬 Their “Artificial Intelligence” is built off their “Actual Intelligence” so nothing works #IKNOWFRANZ

• 
  Nate Sosa #LLPS (@gz_nate) reported 5 minutes ago

  @Fidomobile I’m telling you rn if I have to schedule a return phone call 3 days away and can’t speak to a human when I call customer service I’m gonna renew my MULTIPLE lines with a competitor.

• 
  Aephraim Steinberg (@QuantumAephraim) reported 6 minutes ago

  @FidoSolutions @Fidomobile ChatGPT seems correct: "What you saw is not accidental: AskJack has hard stop conditions. . .: Pushes a canned message. . . Disables input to prevent further escalation Repeating “agent,” “human,” or “callback” does not override this..."–@Fido has PROGRAMMED it to REFUSE to help.

• 
  Anonymous (@1111SpiritualBb) reported 6 minutes ago

  I have NEVER had such a negative experience with a phone company as I am having with @Fidomobile THE ABSOLUTE WORSTTT COMPANY !!! WORST CUSTOMER SERVICE - WORST EVERYTHING

• 
  Vince Ltd. (@Vince_Ltd) reported 9 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Nilesh (@nil1971nilesh) reported 10 minutes ago

  @Fidomobile URGENT My wife’s credit score dropped 140+ points due to FALSE $627 balance on Fido account CLOSED & PAID in 2022 Same issue in 2024 fixed with written proof now AGAIN We have proof Fix with TransUnion & Equifax immediately or CCTS #Fido #CreditScore

• 
  Buraaq (@Buraaq1976) reported 10 minutes ago

  @zeeinmilton @Fidomobile Bro, this is why I left them. I was a customer for over 20 years

• 
  richard breath (@richbreath420) reported 12 minutes ago

  @Fidomobile does not want to help any customers

• 
  Shrikant Gupta (@Shrikan15918909) reported 13 minutes ago

  @Fidomobile Shame on you @Fidomobile @RogersHelps — 24+ hrs and no callback. After onboarding me back, you became irresponsible. Ambassador agent Chinedu misled me with false info. Fed up with this scam-like experience. Kindly confirm my issue ASAP or I’ll move back to my old provider.