Fido outages and service status in Charlottetown, Prince Edward Island

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Charlottetown, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

• 
  Robert Gamble (@LotSixteen) reported 49 minutes ago from Stratford, Prince Edward Island

  @NovaScotiaRasta @bamayhew @Bell @Eastlink @Fidomobile What galls me most is that @bell wouldn't match the offers from their competition. Fido has sweetened the pot that will let me terminate my service with @Bell_Aliant. So in theory @Bell_Support and @Bell_Aliant could lose 3 lines from us.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marshall (@Oilers4Evr) reported 9 minutes ago

  Looking for a new cell phone carrier as @Fidomobile is absolutely terrible. They can offer a plan for $45/month to new customers but existing customers have to pay $65 for the same plan.

• 
  Julius & Teeko (@JuliusTeeko) reported 10 minutes ago

  @Fidomobile Terrible customer service. Why do I always think, 'this time it will be better'...

• 
  Pierre(Peter) Nault (@WesleyAdams17) reported 10 minutes ago

  @SolaTheAnalyst Phone bills are another issue. My @Fidomobile bill went up $8 in two months. Every month is another $4 increase. They say it's necessary to serve us better and that it's a one-time increase. Then, next month, it goes up again.

• 
  Ben (@edmontonbenny) reported 12 minutes ago

  @Fidomobile please have someone return my call. Apparently the only way to add ny daughter as authorized on my account is to speak to someone via a phone call. But despite your advertising that support is avail 24/7 I can’t reach anyone until Thursday. This is unacceptable. I

• 
  👑 (@nellatiffy) reported 14 minutes ago

  @Fidomobile customer service is literally HELL. To speak to a live agent you need to schedule a callback.. you’re stuck talking to some stupid AI bot that doesn’t understand.. the agents you then talk with are from India, so you spend the next 37 mins repeating yourself.. FML

• 
  Ammi jangra (@jangra0215) reported 15 minutes ago

  @CihadKeskin10 @Fidomobile Same issue, we are also trying to get in touch with Fido team but they are not helpful. @Cihad did you get any response from them?

• 
  Raphael Daniel (@RaphaelDan86238) reported 20 minutes ago

  @Fidomobile I think Fido is the most irritating telcom service in Canada right now!! Very horrible service experience

• 
  Dimy Da Plug (@dimydaplug) reported 21 minutes ago

  @Fidomobile you guys are the worst! No live support, only call back requests with no actual call back. I need to link my accounts and have been trying for weeks. I will switch over to a new company if I don’t get this resolved asap!

• 
  Lino's Version (@LinosVersion) reported 21 minutes ago

  Do you folks @Fidomobile still provide customer service? Is there an email that I can send a follow up letter? @Lino_Matteo

• 
  Sunil (@subhanus) reported 21 minutes ago

  It's been 3 months since I cancelled, yet @Fidomobile continuous to charge my credit card every single month. your customer service is non-existent. You haven't resolved my past billing disputes, but you keep creating new ones. Stop charging me and clear my past disputes now !