Fido Outage in Charlottetown, Queens County, Prince Edward Island

@NovaScotiaRasta @bamayhew @Bell @Eastlink @Fidomobile What galls me most is that @bell wouldn't match the offers from their competition. Fido has sweetened the pot that will let me terminate my service with @Bell_Aliant. So in theory @Bell_Support and @Bell_Aliant could lose 3 lines from us.

@FidoSolutions @Fidomobile could you guys please help me with a problem that I am in regarding the loyalty offer that I got today. Apparently the customer service via phone couldn’t help me in any way. #disappointed #fido #CustomerService

Love getting an “exclusive offer” as a loyal customer of @Fidomobile and realizing the exclusive offer is no different than anyone can get. Canadian wireless stinks.

@Fidomobile I'm getting many calls from various numbers in Albania. Sometimes there's no one on the line. others say a "Family and Friends" service. What is this?

@canadaposthelps This is the second time I’ve had issues with returning a modem to @Fidomobile, and the package that I was sending has not been scanned. I shipped this item weeks ago and am now being charged by Fido for “not returning the modem”. Where is my package.....?

@Fidomobile Feel so disappointed right now and I cannot go back because I had already ported my number.. WORST EXPERIENCE I would definitely not recommend any of my friends to get Fido.. As i lost the special LOYALTY plan from my old carrier which i had been with for 4 years.. #FraudFido

@Fidomobile MY WORST DECISION TO HAVE LISTENED TO THAT AGENT WHO FRAUDULENTLY SOLD ME THE PLAN And the customer service was no help at all... instead of understanding what i was going through on my very first day. They simply kept telling me that nothing can be done. #FraudFido

@Fidomobile When I complained about it to customer service, the first guy hung up the call.. i called the second time and spoke to someone that I was tricked and a fraud was committed with me, he said he cannot do anything #FraudFido

@Fidomobile I just activated my sim yesterday and was on call with customer service and they informed me that my plan is 10 GB only. But the sales person who offered me this plan from Fido told me that plan is unlimited which is 10 GB full speed (you can check the call recording) #FraudFido

Continuing: I spent $280+ a month and you guys don't know to to keep me happy. We had a deal. I get $150 gift card for the internet service. How about I don't pay you until I reach the $150. How would you feel? @FidoSolutions @Fidomobile

@Fidomobile @CRTCHearings @CCTS_CPRST worst experience with fido management, not helpful at all, manager dont know anything, refused to escalate my call to oop.