Fido Outage Report in Chilliwack, Fraser Valley Regional District, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Chilliwack, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Chilliwack and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (52%)
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Internet (38%)
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Total Blackout (6%)
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Wi-fi (2%)
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E-mail (1%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Kavish Nursimulu
(@LeKavish) reported
Hey @Fidomobile , way to dodge responsibility. No changes to my billing info but Fido can’t process my automated payment but laying blame on my bank with zero explanation or RCA. Yet the same card is working fine for Fido internet. 7hrs on call,no resolution! @Bell here I come!
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Muskan
(@Muskan49598586) reported
@FidoSolutions I am not getting a solution. @Fidomobile you are charging me $24 for sending a whatsapp text and receiving a call from my child's school. Fair enough???? I requested the customer support to waive it and they said if it's just that little usage they will consider it to waive it.
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TD◇44~30
(@tami_d44) reported
@FidoSolutions @Fidomobile a friend is trying to reach you ALL day with no succes - your customer service number has very long holds that abruptly end - your virtual assistant Ask Jack also terminated sessions - no response through e-mail This is bad customer service Fido
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Carey Bolam
(@CareyBolam) reported
@Fidomobile Why are you willing to lose a customer over less than $150
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Evie Lipton
(@EvieLipton) reported
@Fidomobile Think'g of becoming a new customer? Think again. Fido will add a $12 'default' roam'g chrg to your bill - even if the only call placed while roaming is to your own Fido vm.
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JZ
(@clairezhao92) reported
@Fidomobile is wifi not working now? I’m in midtown Toronto @Rogers
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Roxanne Todish
(@RoxanneTodish) reported
@Fidomobile you have the worst customer care of any mobile company out there! Your reps do not care about their clients at all. My contract expired and I just wanted to upgrade my phone and the treatment I received was just awful. What ever happened to CUSTOMER CARE?
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Jaskirat Dhindsa
(@JaskiratDhindsa) reported
@FidoSolutions @Fidomobile your customer service is a joke. I referred someone in July 22, & it’s Jan23 & your team is has been giving me the run around. How silly do you sound withholding a $50 credit for 6+ months. Customer of 15 years and y’all counting pennies. Do better 🙄
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rudedachshund
(@rudedachshund) reported
@Fidomobile Stéphane, you could pay me to be a @Fidomobile customer and it wouldn’t be sufficient to retain me
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FP
(@FreshPriiincess) reported
Outages and service interruptions every other day. Reduce the monthly bills oh @Fidomobile