Fido Outage Report in Chilliwack, Fraser Valley Regional District, British Columbia

Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

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Problems in the last 24 hours in Chilliwack, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Chilliwack and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

1. 

   Internet (45%)

2. 

   Phone (43%)

3. 

   E-mail (6%)

4. 

   Wi-fi (3%)

5. 

   Total Blackout (1%)

6. 

   TV (1%)

Community Discussion

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Fido Issues Reports

Latest outage, problems and issue reports in social media:

• Abdelrahman EL-Maghraby (@Abdel_Maghraby) reported 11 minutes ago

  @Fidomobile - Some of the worst retention customer service experience ever. An account holder for 15+ years cant get a competitive plan like that of someone who has been on the account for 1 month. Please match your retention with accordance to your competitors. Its disappointing

• greenbox (@silentpingu) reported 12 minutes ago

  @Fidomobile how come your customer service via phone have such rude and disrespectful workers? Last two times I called each associate just wanted to argue. Why such argumentative behavior? I was calm the whole time and mentally checked out because of how ridiculous it is.

• sergio jimenez (@craselrau) reported 12 minutes ago

  Hi @Rogers , already 7 hours with no internet and no coming back scheduled. The bad news to me is that I’ve ran out of my cell data … the good thing for you is that as I’m using @Fidomobile , you will get twice the earnings for a lousy user experience.. not a bad treat

• Bill whiley (@WhileyBill) reported 16 minutes ago

  @Fidomobile 100’s of accounts have been hacked and you refuse to help the actual account holder. One of your staff has sold our information Shame on you. If your account was compromised. Pls contact me

• maram asad (@maramasad1) reported 16 minutes ago

  @Fidomobile @diosaa_s The internet connection is not available since morning we are in Mississauga, I contacted customer service more than 4 times and still didn't fix, please help

• Jonathan Lachance (@JonathanLachan5) reported 18 minutes ago

  @Fidomobile My heart skips a beat every single ******* time my phone rings because it means someone I love is in a bad situation or its another stressful call. 99% of the calls I get is from robots and I just can't anymore. Is there a way to mask my phone number I'm losing my ******* mind.

• Shah Jeenal (@Jeenal2407) reported 23 minutes ago

  @Fidomobile @FidoSolutions Really frustrated with your billing department. I have been trying to fix my billing for last 2 months, wasted >5 hours on >5 calls but they still can't get it right !! Please look into my account! #poorservice

• Riel Hahn (@RielHahn) reported 24 minutes ago

  @Fidomobile Hi, can you help me? I can not sign in to my account with my phone number any more. Says I need to register but also says my account number isn’t recognized.

• Li Boyang (@hh6jb) reported 26 minutes ago

  Today I received a promo call from @Fidomobile that trying to convince me to resume my mobile plan inFido.When I was trying to explain that I don't have plan to transfer back, the service specialist RUDELY HANG UP my call! Are you trying to convince me NEVER get back with Fido？

• Bill whiley (@WhileyBill) reported 27 minutes ago

  @Fidomobile I cnt keep answering security questions. I can go into a Fido store with I.D and they can confirm I am the account holder. I am a loyal customer & tell you not to put my daughter in danger. Fix the issue. Wen she calls in, assist her