Fido Outage Report in Chilliwack, Fraser Valley Regional District, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Chilliwack, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Chilliwack and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (57%)
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Internet (29%)
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E-mail (6%)
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Wi-fi (6%)
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Total Blackout (3%)
Community Discussion
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Pat Bertrand
(@utpat1) reported
@Fidomobile terrible service and chat does work. Just signed up for a new phone and paid 268.00 down and then site crashes and all the money goes on my bill now have a credit for 268.00. no response from anyone
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hatershate
(@hiimkikoo) reported
@Fidomobile Is this how you treat your customers?! Just tells them to go do it themselves, then stops talking and puts them back on hold while the office is closed when you just don’t want to clarify a question they asked?!!!! I WAITED 4 F***KING HOURS FOR NOTHING!
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Juliette Robert
(@julsthetrex) reported
@Fidomobile wait time to talk to an agent is between 1h30 ans 2h15?! Please help me, it's my second time calling today...
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Dan Woo
(@danwoo91) reported
Shoutout to @Fidomobile customer rep, she took my needs into consideration and turned it into a very satisfactory experience. When companies value their long time customers, they get loyalty in return. 👍👍
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Oscar Strawczynski
(@OStrawczy) reported
Hey @Fidomobile, I spent an hour waiting for someone to chat, then when I said "cancel my account" to agent it dropped the link. Now it says "not able to place you in queue". That's galling, so you know what? Since you won't take my message, treat this tweet as my cancellation.
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Kerry Varma
(@kerryvarma) reported
@Fidomobile Your customer service is APPALLING. The Ask Jack so called live chat is confusing, I’ve tried Twitter DM and no response from Fido. Currently on hold for almost an hour when told the wait time was approx 15 mins. Been a customer for 8yrs…
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Amardeep Singh
(@amardeep0033) reported
@Fidomobile Hi ! I want to switch to fido . I talked with your chat team , they were very rude And just offered same plans from website. My friend switched to fido and got amazing deal.
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Markus
(@ForMyBro37) reported
@Fidomobile 3 hours on phone . Missed out on Black Friday promotions and AirPods. Been a customer for over 5 years. One of the most unpleasant Black Friday experiences and a waste of a day in a very long time. Thanks for all the problems Fido.
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Enceladus
(@SaturnsOwn) reported
@Fidomobile Internet not working and customer care wait time is 45+minutes. Insane. Spend hours just to speak to the customer agent? What is this 1960s?
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Shalaleh
(@Shalaleh_t) reported
Ridiculously wait time to speak with @Fidomobile to activate a number in my account. This cannot be done online and why should I wait more than 3 hrs to speak with a rep? If I was a new sales I bet my wait time would have been 5min or less! Horrible customer service! Very unhappy