Fido

Fido Outage Report in Chilliwack, Fraser Valley Regional District, British Columbia

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Chilliwack, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Chilliwack and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Chilliwack, Fraser Valley Regional District, British Columbia 12/23/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (44%)

    Phone (44%)

  3. E-mail (6%)

    E-mail (6%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • MongaPulkit pulkit monga (@MongaPulkit) reported

    @Fidomobile how do I disconnect my fido tab connection. I try to reach u on messenger, no one reply there after authentication. I'm abroad so can't use customer care please help

  • DarklingGhost GhostRiverDarkling (@DarklingGhost) reported

    @Fidomobile you guys emailed us, telling us our accounts would be credited for the outage earlier this month. That was a lie. 😡

  • jzfromcalgary Jeremy Zhao 🇺🇦 (@jzfromcalgary) reported

    Got my bill and there was no credit from @Fidomobile for the outage. Why let us down even more?

  • Veronic2121 a good ol Canadian girl (@Veronic2121) reported

    @Fidomobile NO ONE SHOULD HAVE TO SPEND 5 HRS TRYING TO GET IN CONTACT WITH CUSTOMER SERVICE. NO ONE SHOULD END UP IN TEARS. LIFE IS HARD ENOUGH. IF YOU CANT TAKE CARE OF CURRENT CLIENTS DONT TAKE ON ANY MORE.

  • DavidYu12 David Yu (@DavidYu12) reported

    @Fidomobile can we seriously think of a way of implementing a system where caller has to also press a number based on our voice message in order to successfully reach our number (similar to calling customer service center system)? This will help filter out automated scam calls...

  • astrobri hyperbolbri (@astrobri) reported

    It is super fun* that @Fidomobile 's page to report a lost phone gives a 404 error, as does any attempt to make a service request on my device protection. I wonder if after last month's fiasco they just... decided not to let anyone contact them?

  • jerclarke jer clarke 🌿 𝓉𝒽𝑒𝓎 (@jerclarke) reported

    Boy, @Fidomobile has a seriously decrepit tech situation going on. I was told on the phone that you simply can't manage pre-paid accounts on the website, it has to be done over the phone. But the website lets you try to do it, it just doesn't work 🙃

  • apukumarghose Apu Kumar Ghose (@apukumarghose) reported

    @Fidomobile I am unable to contact any customer service agent by calling 611. It always sends me to bot. How can I close my account? My account contains 2 mobile numbers. I found the service of Fido is getting worse.

  • SteveDaly15 Steve Daly🇨🇦🇺🇦 (@SteveDaly15) reported

    @Bryson_M @Fidomobile I’d expect the next one. I got my bills just a day or two after the outage.

  • bdooley91 Brian Dooley (@bdooley91) reported

    @Fidomobile when will we see the money back from fido for the outage on our bills??