Fido Outage Report in Chilliwack, Fraser Valley Regional District, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Chilliwack, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Chilliwack and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Gundeep singh
(@gundeepssidhu) reported
@Fidomobile I ordered an iPhone 11 Pro Max(Great deal!!) but today I contacted about the details on the order. They told me sorry we are sold out but we can cancel the order... is that how you deal with all your customers?? In bad faith; been with Fido for 2.5 years at this point
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Amanpreet Deol
(@AmanpreetDeol9) reported
i had 2.5 months of contract remaining with them . Can you please help !! @Fidomobile
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Nehak
(@k11neha) reported
@Fidomobile Hi Fido, been trying to call you to change my home Internet installation appointment, been on the phone for at least 2hrs each day over the last three days and no one can make this simple change for me! I keep getting bounced between customer and the technical team!
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Tim Antonides
(@TimAntonides) reported
Dear @fidomobile : Can someone from back office staff contact me? I’ve waited since Friday to have my request for a name change approved. (“Tim” to “Timothy”) Been a customer for 18 years…
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Marcela Vargas
(@lilmissmachete) reported
@Fidomobile hey! So a bad customer experience over the phone is what is going to push me to change providers! Agents interrupting while customers talking not a good way to start my morning.
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George Huang
(@georgehuang_mrc) reported
@CircularLogic89 @Fidomobile Thanks. It’s iPhone and WiFi-assist was disabled. Home’s WiFi has been working well since I had been watching YouTube during that period. Any data should not go through cellular stream. @Fidomobile should have technical issues on billing system. It occurred a few times.
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Strongopinions
(@GlenStrong2) reported
@Fidomobile recomended Mobile Snap in Square one to fix her screen. We dropped off her phone, they fixed it and we left. Today we get a "thanks for your 5 star review" on Google. SHE NEVER LEFT A REVIEW. It said reviewed 16 hours ago, when Mobile snap had the phone. We...
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vtrade4642@gmail.com
(@vtrade4642) reported
@Fidomobile my device protection plan is increased without notify me and now I’m talking with customer care on live chat they are not giving proper answer only asking and confirming my email only. Every time when i talk with customer care i never get proper answer from your side.
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George Huang
(@georgehuang_mrc) reported
@CircularLogic89 @Fidomobile I refused @Fidomobile offer of 20G/$50 per month after I complained by chatting to its customers service.
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Rashid Ali
(@rashidali_ca) reported
@Fidomobile @FidoSolutions your customer service policies are so unfair. I moved to Fido from @bell, 3 of my numbers and 2 for my friends. You waived off the set up fee for my friend but your agents refused to waive it for me. Please align your policies. #fido #unfairfido