Fido Outage Report in Cochrane, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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crackmacs
(@Crackmacs) reported
from
Calgary, Alberta
@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@gfinockio @Fidomobile @koodo You would be wrong. We've tried but they won't do anything for us unless we leave as clients. Given my horrendous experience with their customer service/tech support this month, I'm gonna switch to anyone that has actual people you can call
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Mel Mah (メル・マ)剣盾面白い
(@Mdegozaru) reported
from
Calgary, Alberta
@FidoSolutions hey I think a number is spamming people claiming to be the 'Fido Chinese Customer support' from +14038093609.
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Srv
(@sauravarora) reported
from
Calgary, Alberta
@Fidomobile My #concern up & running since #February2020 and I had #patiently waited as everytime I thought you guys will fix the problem from back but depsite of #myefforts nothing have changed. I haven't any seen any #effort from #Fido. #Thisisnottheway to treat your #customers
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cellarboy
(@the_cellarboy) reported
from
Calgary, Alberta
@MobileSyrup My god Fido really are becoming bottom feeders. Well I say that but they still charge as much or more for their services as anyone else. Probably just a ploy by Rogers to reduce the amount of support staff they employ.
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Cathleen McFarland
(@catmcfarland) reported
from
Calgary, Alberta
@204Girl0574 #RogersSucks is well ahead of the curve of abusive, entitled treatment of its customers- Bell & Shaw are bad, but mere pretenders compared to Rogers/Fido underhanded, sly behaviour & unapolgetically bad service, not to mention #Brightstar their so-called “insurers”of damaged 📞.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Chrissy
(@Christi34075883) reported
@Fidomobile still “no service” #fidodown I’m so stress out can’t connect to anyone no phone, no data. We deserve compensation 😡😡😡😡
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Sarah Buckley
(@Sarahgbeee) reported
Just received a bill from @Fidomobile which I was able to pay despite the fact that they and @Rogers have been down all dang day. That’s because my internet provider is Telus. Which is still very much working. Y’oll want to hurry up there...?
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KayEl_Naushera
(@KayEl_Naushera) reported
@Fidomobile Zero connection since last night... Canada's no.1 telecom network seems to be the worst in the world
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Daniel Lak
(@yeti2yeti) reported
Thanks @Fidomobile and parent company @RogersHelps for preventing my doctor and I from speaking in a long scheduled consultation. Not life threatening but not what I wanted at a time like this. Your absence of service has been costly indeed to our society.
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Bobby Minhas
(@_BobbyMinhas) reported
Only took you guys 24 hours to fix the outage... finally back up and running bout time @Fidomobile
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bala
(@balaramkakkat) reported
@FidoSolutions @Fidomobile Been patient all day. Is there an update for service interruption? This is getting frustrating. Whole work day without network is not something I wish to deal with on a Monday! Better get compensated for this.
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Shawn Coverini
(@CoveriniShawn) reported
@trrrevor @Fidomobile @Rogers Same would apply for Virgini mobile if bell goes down
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Ria Renouf
(@riarenouf) reported
UPDATE: @RogersHelps has put out a statement re: @Fidomobile and @Rogers national outages and says that the root cause of the outage involves a recent Ericsson software update that affected a piece of equipment in the central part of the wireless network.
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Ryan Choudhury
(@ryanch0udhury) reported
@FidoSolutions @Fidomobile So how much longer is a this outage going to last? Haven’t we all shown enough patience? It’s been more than a full working day!
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Half-Vaccinated Raptor Borealis 🇨🇦🇮🇱
(@RaptorBorealis) reported
@ShamusMcfamous @AboutRogers @Fidomobile If they upgraded the active core, they probably did the same with the standby nodes. There's probably a bug in the upgrade (CPU overload etc), so the redundancy wouldn't help much. Just my guess, but it's possible - the timing suggests something like that.