Fido Outage Report in Cochrane, Alberta
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 29: Problems at Fido
Fido is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Phone (47%)
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Internet (41%)
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Total Blackout (6%)
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E-mail (3%)
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Wi-fi (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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Cathleen McFarland
(@catmcfarland) reported
from
Calgary, Alberta
@204Girl0574 #RogersSucks is well ahead of the curve of abusive, entitled treatment of its customers- Bell & Shaw are bad, but mere pretenders compared to Rogers/Fido underhanded, sly behaviour & unapolgetically bad service, not to mention #Brightstar their so-called “insurers”of damaged 📞.
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crackmacs
(@Crackmacs) reported
from
Calgary, Alberta
@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing
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Mel Mah (メル・マ)剣盾面白い
(@Mdegozaru) reported
from
Calgary, Alberta
@FidoSolutions hey I think a number is spamming people claiming to be the 'Fido Chinese Customer support' from +14038093609.
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cellarboy
(@the_cellarboy) reported
from
Calgary, Alberta
@MobileSyrup My god Fido really are becoming bottom feeders. Well I say that but they still charge as much or more for their services as anyone else. Probably just a ploy by Rogers to reduce the amount of support staff they employ.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Andrea Mallozzi
(@mallozz) reported
@FidoSolutions @Fidomobile been on the phone for over 2 hrs trying to cancel our service appt for tomorrow bc it seems to be working...can you help? First phone call dropped- 40 mins in queue lost. I’m about to give up and waste your tech’s time tomorrow...
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Vladimir Kojic
(@BigLittleEndian) reported
Longer mileage with @FidoSolutions @Fidomobile, 2 phones, shopping for the 3rd line, and I still can’t get promotion my friends are getting without even asking. Customer support: “Promotions are not scientific process, I can’t help you”.
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A M.
(@AMobbDeep) reported
It’s finals week and @Fidomobile really expects me to wait 2 hours on the phone so I could port in 3 numbers. Port protection has been removed and yet it didn’t work. It’s been more than a week that I’ve been trying to fix this issue. 🥲
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Gurv Singh
(@egurv) reported
@Fidomobile @FidoSolutions 2nd rant in a week... trying to reach FIDO support.. on hold.. phone... been 20 mins.. on hold... chat.... been 15 mins... Sent DM on twitter... no response... should I sent snail mail... what is the address? 😡😡😡😡🤬🤬🤬
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Joti
(@FlettJoti) reported
My father was given a $700 @Fidomobile bill and I’m mortified at the customer service solutions offered by Fido
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Mike kennedy
(@JMkennedy03) reported
@TELUS Yo @Fidomobile or @virginmobilecan you guys weird like this or do you have better customer service?
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burcusuu
(@kanadaliyildi) reported
@Fidomobile you made me wait on the line for 3 hours. nobody answered. you have very slow and terrible customer service !!!!!! what possible to reach you!!!!!!!!?????
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sassy
(@diosaa_s) reported
i just finished paying my phone off with Fido plus my monthly bill and these mfuckassss have the audacity to overcharge my new bill that just came out ...FOH i ain’t sleeping in money, y’all better credit that **** back. @Fidomobile
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B*ssy on vacation
(@OhDryItsAndrew) reported
I'm hold with fido 45 mins and counting @Fidomobile after the previous rep cut the line. Wow. Cant believe the bad service! Plz dm me asap with a resolution @Fidomobile
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Kevin De Lima
(@kevdelima) reported
@Fidomobile I need your help guys