Fido

Fido Outage Report in Cochrane, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Cochrane, Alberta 02/01/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (32%)

    Internet (32%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • the_cellarboy cellarboy (@the_cellarboy) reported from Calgary, Alberta

    @MobileSyrup My god Fido really are becoming bottom feeders. Well I say that but they still charge as much or more for their services as anyone else. Probably just a ploy by Rogers to reduce the amount of support staff they employ.

  • sauravarora Srv (@sauravarora) reported from Calgary, Alberta

    @Fidomobile My #concern up & running since #February2020 and I had #patiently waited as everytime I thought you guys will fix the problem from back but depsite of #myefforts nothing have changed. I haven't any seen any #effort from #Fido. #Thisisnottheway to treat your #customers

  • Mdegozaru Mel Mah (メル・マ)剣盾面白い (@Mdegozaru) reported from Calgary, Alberta

    @FidoSolutions hey I think a number is spamming people claiming to be the 'Fido Chinese Customer support' from +14038093609.

  • catmcfarland Cathleen McFarland (@catmcfarland) reported from Calgary, Alberta

    @204Girl0574 #RogersSucks is well ahead of the curve of abusive, entitled treatment of its customers- Bell & Shaw are bad, but mere pretenders compared to Rogers/Fido underhanded, sly behaviour & unapolgetically bad service, not to mention #Brightstar their so-called “insurers”of damaged 📞.

  • Crackmacs crackmacs (@Crackmacs) reported from Calgary, Alberta

    @mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • CihadKeskin10 Cihad Keskin (@CihadKeskin10) reported

    @Fidomobile When I try calling the number from an international line, I get a “call cannot be completed as dialed” or similar error. I’ve tried multiple times—this number simply isn’t reachable from my location. Please provide another way to cancel my service.

  • atKeithWatts Keith Watts (@atKeithWatts) reported

    Absolutely disgusted by the way @Fidomobile and @PurolatorHelp have handled my delivery. I've been told apparently since Fido is sending me a phone and forgot a simple apartment number, Purolator can't deliver it and neither party will fix it.

  • ahlawatwrites Nishant Ahlawat (@ahlawatwrites) reported

    @Fidomobile i need help to address a concern. Your chatbot is not helpful

  • CihadKeskin10 Cihad Keskin (@CihadKeskin10) reported

    @Fidomobile It’s impossible for me to call that number from abroad without a Canadian line. You must offer an alternative. I won’t keep paying for a service I can’t use. I’m trying to resolve this fairly—please help me cancel or provide another solution.

  • pcroft 🇺🇦 🇵🇸 Paul the Taxman 🇵🇸 🇺🇦 (@pcroft) reported

    Just a gentle warning. If you are a @Rogers or @Fidomobile customer, they just laid off about 800 people from a 3rd party support centre. Customer service sucks already and is about to get worse. @foundeverglobal

  • seba_rvr Seba-RVR (@seba_rvr) reported

    @Fidomobile I need to speak with a support agent. The chat is telling me to call 1-888-481-3436, but when I call that number, they say they're having trouble coordinating to call me back. Can you help me?

  • tarunkk10 Tarun Kumar (@tarunkk10) reported

    @Fidomobile i have activated roaming for my trip to the US and now im in the US without any signals? What is this? There is no customer care to support me

  • reyaudd AudRey (@reyaudd) reported

    @Fidomobile Can't reach customer service, probably because my account is cancelled. But I'm still getting billed! Help!

  • MrsC72 Assiduous (@MrsC72) reported

    @Fidomobile we've been customers of Fido for 20 years. We've tried 3x now to make changes to our account. 3x we've been told that we'll get a call back at 7:30pm. When that call comes, 45 mins later we're told to call back 2morrow as the system is down. What now??

  • atKeithWatts Keith Watts (@atKeithWatts) reported

    @Fidomobile I have booked a call back but tomorrow is too late to handle this situation. I've been trying to get help with this since 11 am to no avail.