Fido

Fido Outage Report in Cochrane, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Cochrane, Alberta 03/04/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (30%)

    Internet (30%)

  3. E-mail (4%)

    E-mail (4%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

Live Outage Map Near Cochrane, Alberta

The most recent Fido outage reports came from the following cities: Calgary.

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City Problem Type Report Time
CanadaCalgary Phone
CanadaCalgary Phone
CanadaCalgary Internet
CanadaCalgary Internet
CanadaCalgary Phone
CanadaCalgary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • Mdegozaru Mel Mah (メル・マ)剣盾面白い (@Mdegozaru) reported from Calgary, Alberta

    @FidoSolutions hey I think a number is spamming people claiming to be the 'Fido Chinese Customer support' from +14038093609.

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @gfinockio @Fidomobile @koodo Yuppers. Thought about switching to their service but after talking to friends and shaw employees who have it, decided against it

  • Crackmacs crackmacs (@Crackmacs) reported from Calgary, Alberta

    @mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing

  • sauravarora Srv (@sauravarora) reported from Calgary, Alberta

    @Fidomobile My #concern up & running since #February2020 and I had #patiently waited as everytime I thought you guys will fix the problem from back but depsite of #myefforts nothing have changed. I haven't any seen any #effort from #Fido. #Thisisnottheway to treat your #customers

  • catmcfarland Cathleen McFarland (@catmcfarland) reported from Calgary, Alberta

    @204Girl0574 #RogersSucks is well ahead of the curve of abusive, entitled treatment of its customers- Bell & Shaw are bad, but mere pretenders compared to Rogers/Fido underhanded, sly behaviour & unapolgetically bad service, not to mention #Brightstar their so-called “insurers”of damaged 📞.

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @gfinockio @Fidomobile @koodo You would be wrong. We've tried but they won't do anything for us unless we leave as clients. Given my horrendous experience with their customer service/tech support this month, I'm gonna switch to anyone that has actual people you can call

  • the_cellarboy cellarboy (@the_cellarboy) reported from Calgary, Alberta

    @MobileSyrup My god Fido really are becoming bottom feeders. Well I say that but they still charge as much or more for their services as anyone else. Probably just a ploy by Rogers to reduce the amount of support staff they employ.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Jyoti79277593 Jyoti (@Jyoti79277593) reported

    Having worst time dealing with fido by paying the charges for the services never asked to add. @Fidomobile @FidoSolutions rating them 0/10 at the moment.

  • Shawnml413 Uncle Bob (@Shawnml413) reported

    @Fidomobile Fix your internet. Don't tell me to talk to your help desk, don't tell me to call your help line because I've done that and done everything I've been told. Just fix it.

  • Jay_2_The_Eff Jay (@Jay_2_The_Eff) reported

    @Fidomobile Hi Fido, trying to place calls , but it says no connection. I'm in Atlantic Canada. Is your service down?

  • jayshah3828 JAY SHAH (@jayshah3828) reported

    The lady on phone was so rude, she didn't even responded properly. @Fidomobile And she asked me to visit store for this. I visited the store for 2nd time and over there she told me that they can not update birth year, it should be done over the phone.

  • Naresh_Ravi1 Naresh (@Naresh_Ravi1) reported

    Hi @Fidomobile , I experiencing issues changing billing address. When I'm trying to click on the update billing address it shows nothing. I have tried with different browsers but no luck.

  • deseguin Denis Seguin (@deseguin) reported

    @Fidomobile I paid my mother-in-law’s mobile bill but you keep texting saying it’s not paid and you will cut her off. Maybe if you had a customer service number we could sort this out.

  • jayshah3828 JAY SHAH (@jayshah3828) reported

    The lady on phone was so rude, she didn't even responded properly. @Fidomobile And she asked me to visit store for this. I visited the store for 2nd time and over there she told me that they can not update birth year, it should be done over the phone.

  • 24SevenZen Alan 🇺🇦 (He/Him) (@24SevenZen) reported

    Anyone on @Fidomobile? Their new AskJack customer service system is the WOOOOORST. You can’t call them to talk to a rep anymore. It defers you to AskJack to schedule a callback. Just tried that and it said to call to get a code to return to AskJack to schedule a callback. WTF!!?

  • jzed7 jzed (@jzed7) reported

    @Fidomobile Why are your agents giving out phone numbers for customer service that have been disconnected???

  • baldajan Basil Al-Dajane (@baldajan) reported

    Truly amazing! Got a new iPhone. @Fidomobile (Canada) doesn't support eSIM transfer. I have to walk over to the Fido Store and pick up a new QR code... and I'll be charged $10+tax for a piece of paper that has a QR code printed on it to activate an eSIM...