Fido

Fido Outage Report in Cochrane, Alberta

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Cochrane, Alberta 12/30/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (45%)

    Phone (45%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

  • Crackmacs cm (@Crackmacs) reported from Calgary, Alberta

    @gfinockio @Fidomobile @koodo You would be wrong. We've tried but they won't do anything for us unless we leave as clients. Given my horrendous experience with their customer service/tech support this month, I'm gonna switch to anyone that has actual people you can call

  • sauravarora Srv (@sauravarora) reported from Calgary, Alberta

    @Fidomobile My #concern up & running since #February2020 and I had #patiently waited as everytime I thought you guys will fix the problem from back but depsite of #myefforts nothing have changed. I haven't any seen any #effort from #Fido. #Thisisnottheway to treat your #customers

  • the_cellarboy cellarboy (@the_cellarboy) reported from Calgary, Alberta

    @MobileSyrup My god Fido really are becoming bottom feeders. Well I say that but they still charge as much or more for their services as anyone else. Probably just a ploy by Rogers to reduce the amount of support staff they employ.

  • Crackmacs crackmacs (@Crackmacs) reported from Calgary, Alberta

    @mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing

  • catmcfarland Cathleen McFarland (@catmcfarland) reported from Calgary, Alberta

    @204Girl0574 #RogersSucks is well ahead of the curve of abusive, entitled treatment of its customers- Bell & Shaw are bad, but mere pretenders compared to Rogers/Fido underhanded, sly behaviour & unapolgetically bad service, not to mention #Brightstar their so-called “insurers”of damaged 📞.

  • Mdegozaru Mel Mah (メル・マ)剣盾面白い (@Mdegozaru) reported from Calgary, Alberta

    @FidoSolutions hey I think a number is spamming people claiming to be the 'Fido Chinese Customer support' from +14038093609.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • EmeleighSab 𝓔𝓶 𝓢𝓪𝓫 🌻 (@EmeleighSab) reported

    @Fidomobile your customer service is atrocious.

  • ElegantKa0s Elegant Ka0s (@ElegantKa0s) reported

    @Fidomobile I can't log in to my account on the app. Since the update in Sept. It keeps saying "Something went wrong, we've hit a snag". How can I fix this?

  • taransharmadeep Taran Sharma (@taransharmadeep) reported

    @Fidomobile @FidoSolutions I just had a the worst customer experience solution call. I called to request removal of one additional roam likehome charge, the specialist on the call wasn’t trained at all and after 49 mins, hung up on me without providing solution. Crazy!

  • fefsbackpacker Fernanda (@fefsbackpacker) reported

    Never ever use @Fidomobile im trying to solve a problem with them for many years and they refuse to help me. They tom#ke advantage of me when I got the service because I didn’t speak English in that time and now they are charging me 3k for a bill.

  • KierstenHanly Kiersten Hanly (@KierstenHanly) reported

    It seems like they even deleted one of their messages? Not sure what that was supposed to accomplish @Fidomobile - but please feel free to let me know when you’ll be available to help.

  • iqqqqqy Musings of a Brown Girl (@iqqqqqy) reported

    @Fidomobile can I get some customer service please 😭

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @Fidomobile Hello Anthony, I don't have an issue. They questioned whether the credit would apply to first bill. Just pointing out it states third invoice

  • jasonunff Jay (@jasonunff) reported

    @Fidomobile extremely disappointed with Fido's service. Signed up for the $30/20gb over 3 months ago, and have followed up with multiple hour long calls in the last few months but my account still has been discharged and mishandled. My first bill came out to be $105.56 :(

  • Nimeshp1992 Nimesh Patel (@Nimeshp1992) reported

    @Fidomobile I got my fido bill more than what was promised. first month bill was $75.82 instead of $50 plan. Second month bill is as per $50 plan instead of $35 plan. Customer service is very bad to resolve the issue.

  • wsleystrmberg R. (@wsleystrmberg) reported

    @Fidomobile if i save $1 for every time i call you guys why my data isn’t working elon musk will be jealous of me, wtf