Fido Outage Report in Cochrane, Alberta
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Cochrane, Alberta
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Cochrane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (44%)
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Phone (44%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Cochrane, Alberta
Latest outage, problems and issue reports in Cochrane and nearby locations:
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cellarboy
(@the_cellarboy) reported
from
Calgary, Alberta
@MobileSyrup My god Fido really are becoming bottom feeders. Well I say that but they still charge as much or more for their services as anyone else. Probably just a ploy by Rogers to reduce the amount of support staff they employ.
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Srv
(@sauravarora) reported
from
Calgary, Alberta
@Fidomobile My #concern up & running since #February2020 and I had #patiently waited as everytime I thought you guys will fix the problem from back but depsite of #myefforts nothing have changed. I haven't any seen any #effort from #Fido. #Thisisnottheway to treat your #customers
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crackmacs
(@Crackmacs) reported
from
Calgary, Alberta
@mattmcqueen @BradInYYC @_LaineyBoggs_ @telusmobility @koodo Haven't been with Telus but have been with Koodo, virgin, fido, freedom/wind Would never deal with fido, freedom/wind ever again. Rest are all the same. What sets them apart is customer service and pricing
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Cathleen McFarland
(@catmcfarland) reported
from
Calgary, Alberta
@204Girl0574 #RogersSucks is well ahead of the curve of abusive, entitled treatment of its customers- Bell & Shaw are bad, but mere pretenders compared to Rogers/Fido underhanded, sly behaviour & unapolgetically bad service, not to mention #Brightstar their so-called “insurers”of damaged 📞.
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Mel Mah (メル・マ)剣盾面白い
(@Mdegozaru) reported
from
Calgary, Alberta
@FidoSolutions hey I think a number is spamming people claiming to be the 'Fido Chinese Customer support' from +14038093609.
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cm
(@Crackmacs) reported
from
Calgary, Alberta
@gfinockio @Fidomobile @koodo You would be wrong. We've tried but they won't do anything for us unless we leave as clients. Given my horrendous experience with their customer service/tech support this month, I'm gonna switch to anyone that has actual people you can call
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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pulkit monga
(@MongaPulkit) reported
@Fidomobile how do I disconnect my fido tab connection. I try to reach u on messenger, no one reply there after authentication. I'm abroad so can't use customer care please help
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GhostRiverDarkling
(@DarklingGhost) reported
@Fidomobile you guys emailed us, telling us our accounts would be credited for the outage earlier this month. That was a lie. 😡
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Jeremy Zhao 🇺🇦
(@jzfromcalgary) reported
Got my bill and there was no credit from @Fidomobile for the outage. Why let us down even more?
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a good ol Canadian girl
(@Veronic2121) reported
@Fidomobile NO ONE SHOULD HAVE TO SPEND 5 HRS TRYING TO GET IN CONTACT WITH CUSTOMER SERVICE. NO ONE SHOULD END UP IN TEARS. LIFE IS HARD ENOUGH. IF YOU CANT TAKE CARE OF CURRENT CLIENTS DONT TAKE ON ANY MORE.
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David Yu
(@DavidYu12) reported
@Fidomobile can we seriously think of a way of implementing a system where caller has to also press a number based on our voice message in order to successfully reach our number (similar to calling customer service center system)? This will help filter out automated scam calls...
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hyperbolbri
(@astrobri) reported
It is super fun* that @Fidomobile 's page to report a lost phone gives a 404 error, as does any attempt to make a service request on my device protection. I wonder if after last month's fiasco they just... decided not to let anyone contact them?
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jer clarke 🌿 𝓉𝒽𝑒𝓎
(@jerclarke) reported
Boy, @Fidomobile has a seriously decrepit tech situation going on. I was told on the phone that you simply can't manage pre-paid accounts on the website, it has to be done over the phone. But the website lets you try to do it, it just doesn't work 🙃
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Apu Kumar Ghose
(@apukumarghose) reported
@Fidomobile I am unable to contact any customer service agent by calling 611. It always sends me to bot. How can I close my account? My account contains 2 mobile numbers. I found the service of Fido is getting worse.
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Steve Daly🇨🇦🇺🇦
(@SteveDaly15) reported
@Bryson_M @Fidomobile I’d expect the next one. I got my bills just a day or two after the outage.
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Brian Dooley
(@bdooley91) reported
@Fidomobile when will we see the money back from fido for the outage on our bills??