Fido outages and service status in Debert, Nova Scotia

Problems in the last 24 hours in Debert, Nova Scotia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Debert, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jasmeet Walia (@JasmeetWalia10) reported 6 minutes ago

  @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!

• 
  Aman Bhargava (@Amanbhargava23) reported 6 minutes ago

  @Fidomobile @Rogers I AM HAVING TROUBKE REGARDING BILLING ISSUES WITH FIDO AND SINCE IT HAS BEEN TAKEN BY ROGERS AS A CUSTOMER I HAVE SUFFERED A LOT WOUOD REWYEST EVERYONE NOT TO TAKE FIDO. IT HAS ONE OF THE WORST CUSTOMER SERVICE TO EVER EXIST THEY CANT EVEN FIND U IN SYSTEM

• 
  Aden (@aden_hq) reported 10 minutes ago

  @TrcTrials123 @Fidomobile That sounds incredibly frustrating. Billing errors that take multiple channels to resolve are the worst. Hope they sort it out for you soon.

• 
  SC (@shark7456) reported 12 minutes ago

  Signed up with @Fidomobile in March because of $30.51 plan. Few months later, price increased by $5/month - 16% increase. How is it reasonable to attract new customers with one price and then increase it after they sign up? Seriously undermines customer trust.

• 
  🇺🇦 Anna Filina (@afilina) reported 13 minutes ago

  Clearly @Fidomobile wants to continue harassing me for money I don't owe. I guess I'll have to make a complaint to the consumer protection office. All this because they don't allow customers to report an invoicing bug, and no reasonable customer support. Incredible.

• 
  Suraj Sathyanarayana (@Suraj_OldNo7) reported 15 minutes ago

  @Fidomobile - How can someone reach your support helpline? The voice agent sucks and I just can't seem to get through to you guys

• 
  Evan (@evanoftheyukon) reported 17 minutes ago

  I've been trying to cancel my phone line with @Fidomobile, and as far as I can tell, they've made it completely impossible to do that. Every time I've called (4 times) and gotten to the point where the rep realizes they can't convince me to stay, they hang up. (1/20)

• 
  Lina Serratos (@CaroSerratos) reported 20 minutes ago

  @Fidomobile I am close to phone rage at this time. How hard can it be to get human assistance and cancel my contract with you? This is precisely why I’m done with #Fido - the ridiculously expensive service too.

• 
  Author MJ ✝️ - BLOOD ON THE BORDERS (@TheHumbleLion_) reported 20 minutes ago

  I want to personally thank @Bell for their exceptional customer service; Something that feels increasingly rare these days. Bell sets a strong example of how customers should be treated. Unfortunately, this has not been my experience with @Fidomobile, where customer support and business practices have fallen well short of that standard.

• 
  Kudzie Chasosa (@chasosak) reported 22 minutes ago

  @Fidomobile the worst customer service I have ever seen. I am moving my line to @Bell. #fidosucks