Fido Outage Report in Debert, Nova Scotia

Problems in the last 24 hours in Debert, Nova Scotia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Debert, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

• Phone (56%)
• Internet (28%)
• E-mail (9%)
• Total Blackout (3%)
• Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rajendranath (@Rajendranath_a) reported 1 minute ago

  Hey @Fidomobile Called many times for the voicemail not working on my mobile. You have a ticket which is not resolved after nearly 3 weeks, and did not call for an update. Worst customer service.

• 
  Adam Elcohen 🇨🇦 (@AdamElCohen1) reported 2 minutes ago

  @CCTS_CPRST You guy never respond to my 76 years old uncle ,who complaint to to you @Fidomobile charging him$113 bc he cancel his phone account bc he was told no connection next he got the bill with $50 connection fee ... If you want Private information DM me

• 
  Hope You Can Hear Me (@hopeucanhearme) reported 2 minutes ago

  Does anyone know if the light phone works in Quebec it might be more of a need than a want at this point oops @thelightphone @Fidomobile send help!

• 
  Michael Beaudin (@MichaelBeaudin3) reported 4 minutes ago

  @Fidomobile Has been opened and waiting on fido tech to work their magic because at point it seems more like magic than actual tech. Tried all the reinstall, update, cache clearing... temporary fix. Nothing works. What is weird though is that you can't delete the app and start anew since....

• 
  Minority Report (@MinorityCdn) reported 6 minutes ago

  @Fidomobile @FidoSolutions Kudos to your social & support team. I was completely awestruck by the supreme customer service provided by Vanessa and Saad. They understood the assignment & truly valued the notion of customer loyalty. I am beyond happy to be a @Fidomobile customer.

• 
  bestboy (@bestboyvr) reported 7 minutes ago

  @Fidomobile so disgusted at your CSR’s. I have been a customer for over 23 years and I was told that my business doesn’t matter and no attempt was made to keep my business. Pathetic and disgusting #badcustomerservice #fido #CustomerService

• 
  Minority Report (@MinorityCdn) reported 11 minutes ago

  @Fidomobile/ @FidoSolutions I've been with you folks for about 17 years. Is it too much to ask for 3GB data added onto the existing account? C'mon, make this #Ramadan special by gifting a loyal customer with some #datalove.

• 
  light (@thelightphone) reported 15 minutes ago

  @CircularLogic89 @hopeucanhearme @Fidomobile While we do have many Canadian users currently, we've seen some inconsistency between users on the same carrier/region recently which has led us to temporarily curtailing shipments until we can get more guaranteed support from carriers that can promise full compatibility.

• 
  bestboy (@bestboyvr) reported 16 minutes ago

  @Fidomobile im speaking to Rudraksh on chat and I haven’t received a response in over 10 minutes. Is this normal? As a customer I would like to be assisted asap.

• 
  Tracy (𝕮𝖍𝖎) (@chigrl) reported 16 minutes ago

  @Fidomobile I have been on hold on and off with your customer service for two hours now, my request is not that difficult ...how can I contact a manager there? This is ridiculous.