Fido outages and service status in Deux-Montagnes, Quebec

Problems in the last 24 hours in Deux-Montagnes, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Deux-Montagnes, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Deux-Montagnes, Quebec

Latest outage, problems and issue reports in Deux-Montagnes and nearby locations:

• 
  stacie (@skarpontinis) reported 46 minutes ago from Laval, Quebec

  @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jessica phu (@JessicaPhu) reported 3 minutes ago

  @Fidomobile I scheduled a call back for the next day to change my account. I get the call back and the service rep hangs up on me or “disconnected”. Now I have to wait until tomorrow to schedule another call back. This isn’t available online, please can someone just help today?

• 
  Moral Insaan (@MoralInsaan) reported 8 minutes ago

  @Fidomobile you are the worst service provider ever!!! What a shame you looting money on no grounds. What a shame!!!

• 
  Susan Foster (@fostersusan261) reported 13 minutes ago

  @Fidomobile you should get some real people on the help line. Not your stupid AI bot. It's not helpful, and I need my problem fixed now, not in three days time when your 'specialist' can finally call me back. Also your app needs some help.

• 
  Ammi jangra (@jangra0215) reported 14 minutes ago

  @Fidomobile We have been trying to contact Fido for months with no response. We repeatedly requested to cancel our mobile plan as we are no longer living in Canada, yet we keep getting charged. Emails have gone unanswered, and this ongoing lack of support is totally unacceptable.

• 
  Omotalade Kikelomo (@wandeomot) reported 14 minutes ago

  @Fidomobile why does a customer have to wait a week to speak to a specialist in order to dispute a bill? No regard for your customers?

• 
  Lilly Fleur (@KayLillyFleur) reported 17 minutes ago

  @Fidomobile Terrible online + phone customer service process! C’mon! You guys can do better than a poor bot! Ppl can’t even speak to a person without booking an appointment weeks away???

• 
  Chirag Jain (@Chi_raaag) reported 18 minutes ago

  @Fidomobile I am trying to PORT my number from FIDO to other carrier and your customer service(Aman) they are just disconnecting my call. Meanwhile you guys are just overcharging for nothing. If this is the thing i will escalate this issue and will not pay my bill.

• 
  Shrikant Gupta (@Shrikan15918909) reported 21 minutes ago

  @Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP

• 
  Harmanpreet Kaur (@amberjagra) reported 21 minutes ago

  @Fidomobile Worst mobile company to deal with! Charged me an activation fee on my bill when the girl in store told me there will be no fee on my account. Went back to the store to talk, told me to call customer service and now they scheduling a call back for after a week. CRAZY!!

• 
  Jasmeet Walia (@JasmeetWalia10) reported 23 minutes ago

  @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!