Fido

Fido Outage Report in Laval, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Laval, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Laval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Laval, Québec 03/25/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (26%)

    Internet (26%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (3%)

    Total Blackout (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Laval, Québec

Latest outage, problems and issue reports in Laval and nearby locations:

  • richard_beck Richard Beck (@richard_beck) reported from Longueuil, Québec

    @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

  • imneilocampo15 Neil (@imneilocampo15) reported from Montréal, Québec

    @Fidomobile worst company ever. I will change to Rogers.

  • Yazkh Yaz Kh (@Yazkh) reported from Montréal, Québec

    @Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

  • navedtehseen TIGER (@navedtehseen) reported from Montréal, Québec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

  • skarpontinis stacie (@skarpontinis) reported from Laval, Québec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • jeanniepatano Jeannie Patano 🇨🇦🇵🇹 (@jeanniepatano) reported

    @Fidomobile Why don't you offer family shared data plans? Fido has really gone to **** since Rogers took over. No more fido dollars, no more free phones on 2 year contract. Now to upgrade your phone you're required to change your current plan. 21 years with fido. Time to switch.

  • chumeister2011 chumeister (@chumeister2011) reported

    @Fidomobile You emailed me a survey twice since I left Fido asking why I left. The link to start the survey is broken..... That's one of the reasons I left

  • Photoplasia Jim Kost (@Photoplasia) reported

    @Brightstar - your replacement of my broken @Fidomobile phone was easy to book and prompt - so why did you send me a cheap third party charger and cable that fell apart on first use? Do better.

  • sierralad Kevin (@sierralad) reported

    Switched to Fido, get told our total bill would be $107.35 after taxes. First bill? $362.84! **** ALL THE WAY OFF, @Fidomobile.

  • sharktatoe Mad Ask (@sharktatoe) reported

    @Fidomobile Been a customer for a long time, me and my wife, plans coming to an end soon. Who do I email about a couple new phones and plans, since I have been a customer for a long time I expect a special deal, not the advertised ones.

  • devang_mehta33 Devang J. Mehta (@devang_mehta33) reported

    @Fidomobile Dear team, I am out of Canada and the mobile services automatically started roaming. I am not using my mobile roam and so please don't activate roaming on my number. I tried finding your support but "Ask Jack" doesn't seem to help as expected.

  • Abrar_van Md Abrar (@Abrar_van) reported

    @Fidomobile I don't have service on my phone since yesterday, what's going on?

  • ElaineHoekstra Elaine Hoekstra (@ElaineHoekstra) reported

    @Fidomobile I have been on hold over 30 minutes. Please make it stop. The pop music has looped and I am ready to switch carriers. WTF

  • MeloneBail mel.n.the.beanstalk (@MeloneBail) reported

    Thanks @Fidomobile for offering me a “targeted promotion” that only benefits you. I was offered $65 for 35GB my current plan is $55 for 6GB and I NEVER go over my 6GB. On the other hand someone close to me currently pays $45 and is offered him $55 for 25GB. #evilcorporation

  • RielHahn Riel Hahn (@RielHahn) reported

    @Fidomobile Hi - there's a charge for roaming to US on my bill and I haven't left Canada. Can you help?