Fido

Fido Outage Report in Laval, Québec

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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.

Problems in the last 24 hours in Laval, Québec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Laval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Fido Outage Chart in Laval, Québec 03/16/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Fido users through our website.

  1. Phone (64%)

    Phone (64%)

  2. Internet (25%)

    Internet (25%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fido Issues Reports Near Laval, Québec

Latest outage, problems and issue reports in Laval and nearby locations:

  • richard_beck Richard Beck (@richard_beck) reported from Longueuil, Québec

    @jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.

  • navedtehseen TIGER (@navedtehseen) reported from Montréal, Québec

    @Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?

  • skarpontinis stacie (@skarpontinis) reported from Laval, Québec

    @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

  • badkutthi sidra🥺🥰 (@badkutthi) reported from Montréal, Québec

    Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧

  • imneilocampo15 Neil (@imneilocampo15) reported from Montréal, Québec

    @Fidomobile worst company ever. I will change to Rogers.

Fido Issues Reports

Latest outage, problems and issue reports in social media:

  • Har24242 Har2424 (@Har24242) reported

    @Fidomobile That's not correct..we should talk directly to customer service any time ..if I pay my bill two days later are you guys won't charge me the interest? Then why do I have to wait for two days to talk with customer service

  • thrill3 thrill3 (@thrill3) reported

    @Fidomobile Spent all afternoon with such poor results Also was told there is any then there isn't a loyalty plan department This is not how a company should conduct business

  • Cesar_Alfonso Canada First! (@Cesar_Alfonso) reported

    @Fidomobile arranged a callback with your retention department for 10:30am today. No one called. And then you wonder why I am considering cancelling my service?

  • SSSambora Sandy Saragoca (@SSSambora) reported

    @Fidomobile All that was done- 2 calls to your customer service dept. I was told that this was unfortunate, but I would still have to pay. Will definitely be looking to switch providers. Very poor customer service.

  • Ice_nor_summer 어름 (@Ice_nor_summer) reported

    @Fidomobile I arranged a callback for 9:00 AM today, but I did not receive any call. I haven't used phone calls or text messages since I left Canada a few years ago, and now I really need to cancel my service. This situation is very frustrating for me.

  • SSSambora Sandy Saragoca (@SSSambora) reported

    @Fidomobile All that was done- 2 calls to your customer service dept. I was told that this was unfortunate, but I would still have to pay. Will definitely be looking to switch providers. Very poor customer service.

  • Sadra16 Sadra Semnani Rahbar (@Sadra16) reported

    @Fidomobile Hey. I wanted ask you guys to make international calling to Iran available on Fido and @Rogers network for free, Iranians are trying to call their loved ones back home in this horrific situation and something like this can help to put their mind at ease a bit.

  • afilina 🇺🇦 Anna Filina (@afilina) reported

    @Fidomobile You falsely charged me for roaming fees, won't offer me support, and won't cancel my plan. You can't treat customers this way.

  • via_marketing_ Via Marketing (@via_marketing_) reported

    @danielmullen @Fidomobile @danielmullen, really appreciate how you broke down those differences between their approaches to customer information.

  • Mr_Teekay jay makinze ❼ (@Mr_Teekay) reported

    @Fidomobile ron, the keyword in my tweet is "emergency" you guys need to treat your customers better. it's not holiday season, and there's no national crisis. it shouldn't take 48hrs to speak to customer service at a telecoms provider. what should people in limbo do in the intervening time?