Fido outages and service status in Laval, Quebec

Problems in the last 24 hours in Laval, Quebec

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Laval, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Laval, Quebec

Latest outage, problems and issue reports in Laval and nearby locations:

• 
  stacie (@skarpontinis) reported 21 minutes ago from Laval, Quebec

  @sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Evan (@evanoftheyukon) reported 46 seconds ago

  @Fidomobile I originally signed up because of their $27 plan for 80gb Can/US/Mex, overall a great deal. Thing is, the service is really bad in my area. I can currently get around 500mbps down with Bell where I live, and with Fido I consistently get 2-3, maybe up to around 20mbps. (2/21)

• 
  Kirito96 (@kirito_9668) reported 59 seconds ago

  @Fidomobile whoever is working on your AI needs to be let go. Other companies out of the box AI will do better than the **** you have. Now hard to train your AI.

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 2 minutes ago

  @Fidomobile you offer these data packages but nothing works. If you can't manage the 5G service don't advertise it because it sucks! And why are you a subsidiary of Rogers and use their network supposedly but the service connection is still trash ? Is this Rogers sabotaging us ?

• 
  She. M. (@MusingsbyShe) reported 8 minutes ago

  @StephenPunwasi @TDotResident I absolutely loved @Fidomobile until I had an issue and couldn't get help, anywhere.

• 
  M (@tvinbnwv) reported 9 minutes ago

  @Fidomobile Hello, can I contact you guys via DM? I need help regarding my mobile plan but couldn't access contact in any ways since I am abroad and my fido SIM card doesn't work. I can't get a call back or anthing. Please help me!

• 
  Watmough.eth (@Watmougheth) reported 13 minutes ago

  What gives @Rogers, I order a phone, you cancel that force me on that plan. Tried to order another one. 8 days in and nothing. @Fidomobile had a tablet out to me in less than two days

• 
  Georgina Perez (@Georgin51424274) reported 18 minutes ago

  @Fidomobile is there anyone in customer service who is actually willing to help?

• 
  Shrikant Gupta (@Shrikan15918909) reported 18 minutes ago

  @Fidomobile @RogersHelps I was convinced to return with the promise of FREE US calling but now I’m being charged. A/C No 507570791. Called brand ambassador team many times.lady who sold me the plan is “never at her desk” & no callback yet. This feels misleading. Please fix ASAP

• 
  Dr. Strangelove (@Border_Guard77) reported 20 minutes ago

  @Fidomobile @FidoSolutions Hey, AI Fido, please tell your overlords to fix that ******* app! I’m sick and tired of constantly having to sign in. Also tell your overlords that your company customer service is rapidly deteriorating and is very ******🖕

• 
  💱😎YYZ.STUNNA😎💱 (@Afropolitan_25) reported 23 minutes ago

  Ever since you guys switched to the 5G network my phone barely works. Since March nothing works for me. I can barely receive calls, texts or even connect to a network when I need data. @Fidomobile why am I paying for a service and getting abysmal service ? Cancel my account !