Fido Outage Report in Laval, Québec
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Problems in the last 24 hours in Laval, Québec
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Laval and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Fido. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (45%)
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Phone (44%)
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E-mail (5%)
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Wi-fi (3%)
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Total Blackout (2%)
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TV (2%)
Live Outage Map Near Laval, Québec
The most recent Fido outage reports came from the following cities: Montréal and Dorval.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fido Issues Reports Near Laval, Québec
Latest outage, problems and issue reports in Laval and nearby locations:
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Yaz Kh
(@Yazkh) reported
from
Montréal, Québec
@Fidomobile Terrible customers service and it's like they don't care about their loyal customers anymore. Leaving them ASAP.
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stacie
(@skarpontinis) reported
from
Laval, Québec
@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call
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TIGER
(@navedtehseen) reported
from
Montréal, Québec
@Fidomobile I am having issues my Fido account. New to Fido spoke with customer service reference I1658226440 Jass kaur . My email is linked to two phone numbers one is mine other is not. Customer service doesn’t know how to fix don’t know who do I reach ?
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Jose, sin tilde.
(@joecconde) reported
from
Westmount, Québec
@Fidomobile You told us we were to receive a discount for the outage, however, my bill doesn’t reflect any discount at all! What’s going on?
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sidra🥺🥰
(@badkutthi) reported
from
Montréal, Québec
Fido just gave me an iPhone XR for free and y’all out here still paying full price for ya shit 🤧🤧🤧
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Neil
(@imneilocampo15) reported
from
Montréal, Québec
@Fidomobile worst company ever. I will change to Rogers.
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Richard Beck
(@richard_beck) reported
from
Longueuil, Québec
@jonkay Why is that unsurprising from Rogers. I’ve always been with their discount brand, Fido, and always had great service from them.
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Fordyce
(@seanfordyce) reported
@_harmonyxo @Fidomobile @TELUS Over an hour on hold. Constant needing to call to deal with broken promises, now a new plan to gouge customers with credit card processing fee. Bell and Rogers are awful. Find a small company, lowest price you can.
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Doug McMaster
(@mcveggieman) reported
@Fidomobile your customer service sucks. It's not customer service at all it's customer disservice. Nobody wants to wait forever to connect to a live agent, and you've made it literally impossible to contact somebody by phone
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Faux Paw
(@FauxPawRL) reported
Jesus Christ @Fidomobile is the single worst company I have ever dealt with and it's not even close. The lack of competition in Canada is absolutely killing us, and I'm not even talking about the Rogers outage last month.
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4N-K1T [3TC]
(@ankyc14) reported
Hello @Fidomobile, I've been unable to access my data for almost a week now and I've tried all options through the automated live chat - I asked to be connected to a specialist, but it wouldn't let me - not sure what's going on, I'm the only one seeing this issue - plz help, thx!
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Marty Forbes
(@MJForbes) reported
from
Lac Ste. Anne County, Alberta
@Bruce_Winter @Fidomobile The master of the…shuffle off to somebody else. Can’t find a single person who will say ‘I will fix the problem.’ Brand new phones don’t generally have SIM cards with hundreds of contacts in them do they?
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Sean Fordyce
(@seanfordyce) reported
@_harmonyxo @Fidomobile @TELUS With all being horrible, it may be worth calling all to see who is the lowest price but clearly the biggest ones do not offer better service over the smaller ones.
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Philip Hadley
(@hadley4ipswich) reported
@Fidomobile I am not giving out personal information over Twitter. How about a complaint email address? I don't have another hour to sit and wait to be cut off by your staff again?
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Oliver Wirkus 🇨🇦🇩🇪 - (Stand with 🇺🇦)
(@OWirkus) reported
@misterbumface @Fidomobile They will tell you that you should have called them prior to traveling abroad to turn off Fido Roaming. I think that is illegal as Fido Roaming charges are NOT linked to a specific service they provided. POOR USER EXPERIENCE!
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Benita
(@KBenitaa) reported
@Fidomobile do your supervisors like putting people on hold without warning them of the possible wait time or even checking in on them. Like what Rubbish is this? Customer service POUBELLE
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Hugo Mendes
(@hmendes00) reported
My wife and I were really happy with a service from @Videotron (Our internet provider) where they had a salesperson knocking on our door asking us to switch to them (for mobile services) and leave @Fidomobile. There was a catch though. 🧵 (PT 1)