Fido outages and service status in Duncan, British Columbia

Problems in the last 24 hours in Duncan, British Columbia

The chart below shows the number of Fido reports we have received in the last 24 hours from users in Duncan, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Fido Issues Reports Near Duncan, British Columbia

Latest outage, problems and issue reports in Duncan and nearby locations:

• 
  Karina "Crazy Blonde Smut Writer" Halle (@MetalBlonde) reported 26 minutes ago from Ganges, British Columbia

  @MsYouDoYou Weird! We got Bruce from Flirting with Fido who is VI based and they do trips down to Cali to pull dogs from the shelters there. There was a process but it was pretty easy!

Fido Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Canadian Woman 🇨🇦 (@eraseing_woman) reported 6 minutes ago

  Just opened a 4th phone line with @Fidomobile. They’re trying to charge me $80 for doing this - when the set up should’ve been free. Now I have to wait five days to talk to an agent because that’s how poor Fido’s customer service has become.

• 
  M (@tvinbnwv) reported 6 minutes ago

  @Fidomobile Hello, can I contact you guys via DM? I need help regarding my mobile plan but couldn't access contact in any ways since I am abroad and my fido SIM card doesn't work. I can't get a call back or anthing. Please help me!

• 
  Canadian Crimes (@canadian_crimes) reported 7 minutes ago

  @Fidomobile how is reception even worse with 5g plus zero customer support

• 
  Vince Ltd. (@Vince_Ltd) reported 9 minutes ago

  @Fidomobile Hey, I upgraded my phone online and ordered a store pick up. This was nov 16th, but I havnt gotten an update yet to pick up the phone! What's going on??? I called into CE and they say they cant help. Store wont pick up my call. 😠 😡 😤

• 
  Philomena Gunk (@macaghalla) reported 11 minutes ago

  I've had @Fidomobile since 1996. 30 ******* years. Today, I had to schedule a call back with an agent so that I can escalate an issue to a Supervisor, who will call me back in 48-72 business hours. Needless to say, I'm taking recommendations for a new provider.

• 
  Lori (@LoriinDurham) reported 11 minutes ago

  @Fidomobile @Rogers worst experience getting customer service. $400 a month and can’t get service

• 
  Harmanpreet Kaur (@amberjagra) reported 14 minutes ago

  @Fidomobile Worst mobile company to deal with! Charged me an activation fee on my bill when the girl in store told me there will be no fee on my account. Went back to the store to talk, told me to call customer service and now they scheduling a call back for after a week. CRAZY!!

• 
  Juan S S (@JSebastianS88) reported 17 minutes ago

  @Fidomobile any support available if the call drops?

• 
  Devin Riegle (@deriegle) reported 20 minutes ago

  @tearingItUp786 @Fidomobile It feels like people implemented this on day one of ChatGPT launch and never improved it from some alpha software It’s just an excellent example of tech debt at this point (we’ll fix it later and nobody does) I haven’t found a automatic chatbot experience I actually enjoy

• 
  Jasmeet Walia (@JasmeetWalia10) reported 22 minutes ago

  @Fidomobile your customer service is almost non existent, I got a scheduled appointment for after 3 days and nothing is happening when I picked up the call!! I waited nothing then tried to ask virtual assistant for my scheduled callback then obviously nothing!!