Fido Outage Report in Duncan, British Columbia
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Fido Solutions is a Canadian cellular service provider offering mobile phone and mobile internet service. Fido owned by Rogers Communications.
Full Outage Map
E-mailProblems in the last 24 hours in Duncan, British Columbia
The chart below shows the number of Fido reports we have received in the last 24 hours from users in Duncan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Fido users through our website.
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Internet (44%)
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Phone (44%)
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E-mail (6%)
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Wi-fi (3%)
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Total Blackout (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Fido Issues Reports Near Duncan, British Columbia
Latest outage, problems and issue reports in Duncan and nearby locations:
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Karina "Crazy Blonde Smut Writer" Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
@MsYouDoYou Weird! We got Bruce from Flirting with Fido who is VI based and they do trips down to Cali to pull dogs from the shelters there. There was a process but it was pretty easy!
Fido Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy Zhao 🇺🇦
(@jzfromcalgary) reported
Got my bill and there was no credit from @Fidomobile for the outage. Why let us down even more?
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Brian Dooley
(@bdooley91) reported
@Fidomobile when will we see the money back from fido for the outage on our bills??
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Shawn Nicholson
(@shnicholson) reported
Last week I cancelled my @Fidomobile service & moved over to @Bell, where I upgraded to the iPhone 13 Pro. When asked today by Fido why I left, I had two reasons: (1) July 8th: the poor communication and almost insulting 5 day credit and (2) the lack of 5G (by Fido).
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Apu Kumar Ghose
(@apukumarghose) reported
@Fidomobile I am unable to contact any customer service agent by calling 611. It always sends me to bot. How can I close my account? My account contains 2 mobile numbers. I found the service of Fido is getting worse.
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Carl Courneya 🇨🇦
(@LIGAWAB) reported
@Fidomobile @FidoSolutions So “ask Jack” is provided now instead of waiting for a live human instead of giving me a choice? How do I get an incorrect bill addressed and resolved? #Unacceptable “ask jack” service. #help
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Up tick
(@up_tick77) reported
@Fidomobile received my latest bill this morning. No credit for the outage on July 8th. Why??
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Joyee L.
(@ThatJoyee) reported
@FidoSolutions @Fidomobile i wanna know why customer service with a real person over the phone doesn't exist any more. I got a link via text to talk to virtual rep and your virtual chat doesnt work either. There's no way to get help from you guys #horriblecustomerservice
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arcanadian_23
(@rohancnaidu) reported
Now For no fault of mine I have lost my customized offer. So @Fidomobile this is unprofessional and very poor processes for customer service. Considering the fiasco that happened with @RogersMobileCa I was hoping you guys will learn something about customer service.
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Ycrad
(@Ycrad6) reported
@Fidomobile first outtages now when I call in for customer service being directed to use a text chat option - so unsafe for drivers who could be using Bluetooth. It will be on you guys if someone dies while trying to talk to you on the phone but has no choice to text @GlobalBC
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Steve Daly🇨🇦🇺🇦
(@SteveDaly15) reported
@Bryson_M @Fidomobile I’d expect the next one. I got my bills just a day or two after the outage.